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IKEA

3.1 (607 reviews)
Open 10:00 am - 9:00 pm
Updated a few days ago

IKEA Home Decor Photos

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Tis the season.... For returns!
Jon L.

First time experience in the CLT store. Quite impressed. I had to return some shelves & decided to hang around & shop & get some lunch. Great cafeteria up stairs with a nice second floor view through large glass window pane. I had the Swedish meatball special that comes with mashed potatoes and peas, it was excellent! They were a mix of pork and beef and very tasty. There's also and small bistro down stairs where you can order/pay for hot dogs and small hand-held on their kiosk. If you've never been to one of these stores, I would recommend going to their website and getting familiar with what you're interested in FIRST. They want you to go through EVERY department and SEE everything first. If you've got the time, go for it. Most people want to get eyes on their product, make a decision, buy and get going. It's very easy to purchase on their website and pick-up the product on the curb. You also have the option of going inside for pick-up. I would def encourage you to check out the 'As Is' department which is near the exit and where you pay. Returns are easy, just have your order number or receipt. There is no need to START a return on their web site as they suggest, it doesn't expedite the process at all. I was very disappointed at the attitude of some of the employees, especially in the upstairs serving line. Woman didn't want to be there and it clearly showed, she was miserable and want you to be too. IF you have a lot of stuff or want to pick-up your on-line order at the CURB they have someone there to help you load into the vehicle. There will be a lot of products by brands you have NEVER heard of. They are from all over Europe. I especially like they way they solicit shopper feed back. At every transaction point and almost every step, they are asking you to rate them. This place will give Bezos some competition.

Outside
Kim G.

You shouldn't have a problem finding parking. This place is massive. Plan on wearing comfortable walking shoes. Follow the arrows on the floor to help navigate you through the store. The store has countless affordable items for your home. Many don't require assembly so grab a cart. I recommend taking pictures of the items you would like to get before you head down to the warehouse portion on the lower level to retrieve the items you can't grab from the floor (furniture). The restaurant is the real treat in the store. The Swedish food is reasonable and delicious. They also have a smaller snack food area near checkout. I like IKEA. I like the prices and the modern appearance of their goods. You can spend a great deal of time in here and make sure you have ample room in your truck/van/car to carry your goods home.

Swedish meatballs. My wife has to have these every time we visit. They put a flag for every four you bought.
Michael S.

I only gave the store four stars, but we like what they offer and will be coming back. The reason for the four stars is that they make it impossible to get out of the store without having to go through so much of it. We tend to have lots of parties and don't like plastic for alcoholic drinks, so we buy all of our wine, martini, and other types of glasses here that we use for parties. We're not worried if they get broken (which they do) since replacements are easy and inexpensive. They also have a lot of other cool things, such as their organization stuff and kitchen gadgets (I love gadgets). However, this trip got me a bit annoyed with the store. The first thing we did was grab a box of red wine goblets. We took all of the shortcuts we could find to get to the checkout, but we still went through so much of the store. After our purchase, we went upstairs to eat in the cafeteria. My wife always has to get the Swedish meatballs when we visit, and since we were both hungry, I ordered 16 of them. We'll be back next time we go to Charlotte. I saw a cool giant wooden spoon I need

Stephanie L.

Who doesn't love ikea! After a terrible experience with a restaurant that we waited almost 2hrs for food that we never received. We were hungry and decided to stop in to ikea to get some food since their food was half off on Friday! We wanted something quick and fast and ikea delivered. The staff were so friendly, the cafeteria and dining areas are always clean. We got to the dining area got our trays, our dessert and food. And bam! We sat and ate our food, it was yummy and we were full! We didn't come to do any shopping this trip, but really enjoyed our meal at a awesome price. I got the Swedish meatballs, mashed potatoes, the bean mix, Texas toast and a cheesecake. All for about 13 bucks! This also included a fountain drink. Ikea never disappoints!

Will R.

Massive. IKEA is always fun to go to but then you're quickly reminded how huge this store really is and how much time you'll actually need to spend there to make your rounds of rooms and products. For the most part, the selection they have is solid and while some things reasonable, less desirable looking items are expensive. A billion rooms to go through but they set it up well enough to go in a specific direction (if you want), to make the most out of your time and viewing. The showrooms are all staged well and give you lots of ideas and labeled very well (so you don't have to look for price/description) of item. The bottom floor with the separate products can be a cluster, but I'd attribute that more towards the customers that pick up everything and put them out of place. Plenty of lines but still long lines to wait. Overall, a good place to view/buy home goods if you want to spend half a day there.

Jordan C.

I used to really like ikea but these days it just isn't worth the hassle. They are no longer the cheapest place to get most things and alternatives to their furniture can be found for better quality and prices on wayfair, shipped direct to your house. IKEA has also become way more annoying to actually buy from. It's weird to say, but the areas where they've replaced "get your own" with assistance are actually dramatically worse than before. Now, buying a larger item (closets for example) requires you to get assistance from a person at least twice but still requires you to do all the work of figuring out what you need beforehand. Now you have to have a person put it into an order form for you which you then have to scan and pay for - only then can you take it to yet another person who will scan it again. At this point you go into a queue to wait for someone to bring you your stuff which can be a seriously long wait even if no one is ahead of you. After all that, you're back to having to deal with the stuff yourself (man handling it outside and loading it yourself). On top of that, while you now have to deal with at least two new people in buying a Pax, they removed all the cashiers so you have to do checkout for yourself which is annoying when a Karen in front of you can't figure out how to scan the boxes up couch she bought. Like I said, it's no longer worth the hassle.

IKEA Restaurant
Frankye J.

Wide variety of good tasting food selections in hot and cold also very nice staff that provided good customer service, clean facility and aesthetics are beautiful. Your price is unbeatable for good food with good porpotions!

Cheesecake
Shenna W.

Who get's excited to visit a furniture store? Me! Who get's excited to visit one with a restaurant? Meeee! Tip #1 come with your walking shoes on! Seriously. This is a large store/warehouse. With a lot to see, touch, and buy! It took us about 2 and half hours to walk around and see it all AND eat. Tip #2 bring a to-go container! They have no to-go containers sooo if you don't eat all your food - you can wrap it up in aluminum foil *shrugs* The food is very good for the money and fresh! It's like a cafeteria set up. You grab a tray and pick out what refrigerated items you want and anything hot you get from the server. Very one was very kind from the food area or the furniture area. The entire store was very well organized and clean. If you are looking for inspirational ideas on how to put your space together or interesting pieces to decorate with - this is a place to visit. Ohhhh let me not forget - Tip #3 - the snack cookies from Switzerland - if you see them - GET them! They are heart shaped gingerbread cookies! We ate them so quickly I didn't get a photo lmbo!

Small breakfast
Jane Y.

The restaurant was great for a quick breakfast. Eggs were great and bacon perfectly cooked. Everybody welcomed you and they were all friendly. Breakfast is limited to eggs, bacon, potatoes and crepes but it was great! 2 people ate for under $12. Yummy and great to fuel your walk.

Melissa H.

I just love to walk around this place. The combination of the broad selection and the affordable prices is always a winning combination. I'll be honest I have not often purchase anything but the store but I do get lots of design and other ideas when I'm visiting. The service is top-notch, including the service on the floor, as well as the service and the restaurant and the snack bar that's located in the front of the store. I am always amazed at how many people are in the store, but it doesn't have that crowded over packed feel and you never have to wait a long time am I

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7 years ago

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13 years ago

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6 years ago

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2 years ago

The toilets by the fridge section don't flush. Plus all the workers were looking at me.

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6 years ago

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8 years ago

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4 years ago

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8 years ago

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5 years ago

I used to love this store, but now it's practically a dead store.... a lot of goods that I need are out of stock for a long time 5+ months

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IKEA Reviews in Other Languages

Ask the Community - IKEA

What plants do they carry?

Succulents, monstera, aloe, fiddle leaf figs.

Does anyone have a an idea how to speak with someone directly in the store?

704-549-4532 dial 0 you will get the operator, then ask for the department you want.

Is the food court open?

Yes it is. The food court has COVID restrictions in place for social distancing. I enjoyed the meatballs in March while shopping for bookcases.

Why is this location not taking collect and pick up aka buy online and pick up?

They do, it's just the times get filled up really quickly.

Is this location now open?

According to their Website, they are not. https://www.ikea.com/us/en/stores/charlotte/

Does anyone know the direct extension number for the delivery desk?

You can try (704) 549-4532

Why do you have such a hateful grouchy person running the kids drop off section.?

I wondered the same thing several times

View All 9 Questions

Review Highlights - IKEA

Make sure to pick up a few packets of their sauce powder mix when you check out!

Mentioned in 11 reviews

Read more highlights

All New and Cheap - Store is a warehouse

All New and Cheap

2.9(8 reviews)
6.3 miBiddleville

Got there and it was not open. Looks to be closed until further notice. Too sad because the last…read moretime I was here they had a great selection.

If someone were to ask... I would say these folks hi-jacked a Target semi-truck and just rolled it…read moreup to their warehouse!!! Well... not far from the truth, but this warehouse shop has a TON of over-stock items from Target at 50% pricing and even cheaper if YOU negotiate and pay CA$H! There are 2 sides to the warehouse... On the LEFT side are all floor-samples of the chairs, plants, desks, lamps, dog-beds, kids toys, bikes, rugs, lawn furniture, patio furniture, shades, blinds, mirrors, wall clocks..... On the RIGHT side are all the items NEW IN-BOX... perfect condition. These are NOT broken or damaged or returned... this is OVER-STOCK! The owners/operators are SUPER friendly, speak several languages and carry the goods to your car if necessary. It IS a WAREHOUSE... so it is dusty... dont come here thinking you are at HomeGoods... again, it is a WAREHOUSE... and cold (in the winter) and hot (in the summer) I am happy to see that everytime I come here to browse around there is a BIGGER and BIGGER crowd getting great discounts! I have purchased: dog beds, side tables, rugs, wall art, mirrors, fake plants, floor lamps... ALL LEGIT Target items at Warehouse-Pricing! Swing by and take a look! The ROOM-SIZED rugs are all in the back hanging.

Photos
All New and Cheap - Baskets and toys

Baskets and toys

All New and Cheap - Assorted art

Assorted art

All New and Cheap - Tables and lamps

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Tables and lamps

IKEA - homedecor - Updated June 2026

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