This is the location I went to during university and the beginnings of young adulthood. It's a great location, recently made more popular by the Ikea Monkey. The location is large, but there are always tons of people. It's unavoidable. In other cities I've never seen an Ikea so crowded. On this particular trip my mom purchased a kitchen sink. We had to pay at the register, then wait for them to retrieve it from the back. This is different from the normal pick-it-up-yourself model that we're used to at Ikea, but since it was a sink that's how it is. We waited in line to pay, then waited again for about half an hour while they retrieved the sink. My tip would be to get the sales associate who prints the sales slip on the showroom floor to call down your order so you don't have to wait quite so long to pick it up. read more

I like IKEA, but instead of going to the Etobicoke location we decided to come here, and I was not impressed. It just seemed more chaotic, less organized, and less maintained. We wanted to buy a clock with adjustable pieces but most of the boxes were ripped into and people seemed to be having a free for all taking and swapping pieces out. The parking lot is also a mad house. I'll stick to heading west from downtown instead of going north to this one. read more

I usually come here for breakfast or lunch. They offer pork roast with gravy recently priced $9.99. Personally I don't like the sauce and the is not worth its price. Other than that, they have good food at a lower price! read more

I asked a question about where something specific was. The girl told me to go downstairs and follow the signs. When I got to the place she told me to go, I couldn't find what I was searching for. I asked to a guy who was the cashier and he looked at me like I was a crazy person saying he never heard about that. I asked another person cuz I had searched on the website before and it says I could find it in that store. Finally after about 40 mins I could fin sky find what u was looking for! Very rude and unhelpful staff. As a big store it is expected to get some help so it can save the customer some time!!! read more

Service was excellent even during such a busy day on Sunday. Got my order placed and Rosa was very welcoming, helpful and always smiling. What a wonderful way to be treated. Decided to have our fav meatballs and gravlax. Excellent as usual. Except for the coffee. Think it might be time to redo the center service station. Looks pretty broken down and old. The sugar dispenser wasn't really working. Coffee grinds spilt into my cup and one coffee dispenser was broken down. Too bad. Still, we can't help but still come to Ikea right? But I might try the Vaughn store next time for my food and coffee. read more

I love IKEA too. This one is convenient located a block from Leslie Station. Just like your regular IKEA. Cheap furniture at cheap prices. They make redecorating yourself easy or at least easier!! read more

As usual, when I review a chain, my review is for the location in question and not the chain itself. This IKEA is conveniently located near both a subway stop (Leslie) and the 401. It get extraordinarily busy on weekends and is smaller than their Vaughan location. Last time I was there I bought a combo furniture item which had a part that needed to be obtained from the pickup counter as it was not a standard bin item. After the checker put in the order, it took a very long time for them to retrieve it. The sign said their wait time should be about seven minutes but a lot of the folks had been waiting a lot longer. Plus there was no one staffing the pickup counter when I arrived. Of course, it was a busy weekend, but still, the management should expect that and have enough staff on hand. On the other hand, I have never had trouble finding parking here, even when they are busy. Maybe its because a lot of folks use the subway to get here. I prefer the Vaughan store to this one but as this one is a short distance from my home it is more convenient. read more

Went to Ikea for their $1 breakfast which included scrambled eggs, 2 sausages and hash brown. Added a bit more for some bacon, $1 for 2 pancakes and another $1 for chocolate milk. It was a pretty good breakfast that was super cheap. The drawback is that it was extremely crowded being a Sunday, but we were still able to find a seat and although the line was pretty long, it moved quite quickly. Let's just say, you'll find me here a lot before 11 on the weekends. read more

Used to always come here when I was a kid for the play place while my parents shopped. The restaurant used to always be my favourite, but over the past few years, the quality has really downgraded. Took my little cousin on a quiet Monday, and decided to stop at the restaurant because we were both kinda hungry. I got the Kids Meal Fish and Chips for her, while I got the Blueberry Cheesecake. While we went to pay, I realized the cashier charged me for a regular fish and chips and not the kids meal. Of course, I did let her know, because she was charging me an extra $5 for something I didn't order. She told me the one I had was the regular and not the kids meal. I was too upset at this point, because I specifically told the server I wanted the Kids Fish and Chips and not the regular. Oh well. Their fountain drinks are flat.I did enjoy the cheesecake however. read more

IKEA - Desserts Near Me - North York, Ontario

Wonderful service received and kudos to Anitha Kumari who was absolutely amazing in ensuring that all the needs have been met! She is employee that every company wants to hire! Great Job Anitha! Thank you for helping me in designing our new kitchen! read more

This place is like one big fun aisle. Lots to look at and check out. I also think the food is a great deal and tastes great too. My only complaint is the line ups, parking and that there are only a few washrooms. Meatballs..........mmmmmmmmmmmmmmmmm read more

I have been going to Ikea restaurants for many years, mostly to the one at North York. It is usually very crowded, but you will still be able to find a table at most times as the place is fairly big. Their most famous dish is the Swedish Meatballs and mashed potatoes served with gravy and lingonberry jam. I think it is delicious and the portion size just right. read more

IKEA - Swedish Meatballs - Desserts Near Me - North York, Ontario

Always a horrible experience. To be fair, the show rooms are beautiful and all their products are cheap and well designed, but I can't say anything nice about their operation and customer service in this particular location. Delivery: for the past two deliveries I paid, they consistently missed the delivery date, and no one is responsible since they pass the balls around between ikea and the delivery company they subcontract. It was very time consuming for me to call different numbers to resolve the issue. Once arrived, the delivery guys just push things around in your home without regards for scratches and dents at your home. Do yourself a favor and avoid their delivery at all cost. Stock level: things I'd usually like to purchase from this location are frequently out of stock. Be it kitchen appliances, kitchen cabinets, shelves and sofas, I frequently have to wait for months for anything to be delivered. And I'm not talking about promotional events or holiday seasons. This is happening all year round. Food court: usually decent, but today I got an unnecessary condescending remark from the cashier for simply asking a question. Hence driving me to write this review complaining about all my bad experiences from past. The lack of staff training and operation management is atrocious at this location. Unfortunately, after spending tens of thousands of dollars, I will still shop here for their design and value, but I wouldn't expect any good/reliable experience like the ones I had from west elms and EQ3. read more

Let's be honest here, I was able to get two breakfast's with sausages, 2 pancakes, a cupcake and 2 coffees for less than $7. I can't make all of that on my own for $7. It's always busy here on the weekend so go early before the huge line ups. I recommend looking for the actual entrance for the IKEA Restaurant as it looks like no one really knows about it so the line for that side is super short compared to the "exit" that everyone enters from because that is the only way to get in at first glance once you get up the stairs. read more

When I've ordered online from Ikea, the shipping is always fast, delivered in a window, they call ahead, and it's super professional. I should do this all the time. However, sometimes you do need to see the furniture so you can really visualize it. This Ikea is okay. They have some real staffing issues, like if you want to buy a couch or get some kitchen help, you basically have to hover and swarm around the one or two staff people, who are obviously overwhelmed and having a tough time referring who was in line first and people who are claiming they just need 30 seconds for an answer. Also, this is going to sound really silly, but once I paid for some food at their express line-up place (you can get hot dogs, frozen yoghurt), and she gave me the wrong change. She shorted me $1. This is not a big deal, but she did. When I pointed it out, she had to get her manager so they could count the till. The manager said, well actually, her till is less than it should be, so she doesn't have extra money, therefore she didn't shortchange you. This is the worst logic ever - she has obviously made mistakes on other people's change, so the fact that her till is off means...she didn't make a mistake on mine?? read more

Helloo...we always went to IKEA and having food at the restaurant, years experience in Holland and other countries, great Swedish Meatballs, untill a couple of weeks we got the pork back ribs as new menu, it was amazing, tender and taste great. Second time again having Swedish Meatballs and Pork back ribs ..however this time very dissapointed to mention that the pork ribs was "HARD" ..very less en dry gravy. So please take this comment as an input for improvement. Thank you. read more

IKEA delivery/customer service line is worse than a telecom company. An entire wardrobe system we paid for was missing in our delivery. We then spent three evenings in a row calling customer service to find our order. Each day, we waited 1-2 hours on hold, only to speak to a customer service rep who either transferred us, or promised a call back the next day with a solution and potentially compensation. We never received one call back and had to keep calling IKEA to follow up. Ended up cancelling our order altogether, as well as our task rabbit appointment to install the wardrobe. Do not recommend. read more

I returned a mattress on 11th June, two guys from ikea came and delivered a new mattress and picked up the old one. I've been following up ever since and ikea customer care is telling me that their system shows that no pick up was made nor has the product been returned to the north York store. I gave them the name and phone number of the guys who picked up the mattress but they are not calling them and are telling me not to call them too! Everyday I call customer care and I get the standard ROBOTIC Response "we're investigating what happened, we will update you " nobody updates me!! I've to call everyday and waste 20-30 mins for the same update. How difficult is it to call up that driver and ask him where he took the mattress!?! Why should I, the customer pay for ikea s mismanaged system! I'm fed up. I asked the above question to the customer care agent over phone and he said you can go to the IKEA North York store and talk to someone there! He doesnt suggest anyone particular but basically wants me to go find help at that store!! Please someone guide me on how to file a formal/Legal complaint for this. - Vishwas KR read more

It's one of the smaller Ikea in the GTA. Nonetheless, the staff were friendly and helpful. Parking and location access is not the best - you need to know where you're going in order to maximize your arrival and departure. If I have a choice, I would go the one in Etobicoke. The shopping experience feels less claustrophobic - the market area is a lot bigger. read more

We ordered ikea kitchen, delivery came with missing parts. We went to the store to get it but we have to go to warehouse instead. Then we ordered countertop a week went by no progress or visit so we cancelled it. We tried again try to get sofa cover and got told that we have to drive to pick it up at the warehouse. Multiple trips, miscommunication, everything u can ask for not to happen... read more

Don't get me wrong, I love IKEA. Spending an afternoon there will make me happy, and my wallet... well, not so happy. On that note, I've been to much better IKEAs than this one. IKEA North York to me feels a bit messy and the layout much more confusing than other locations I've been to (Calgary, Winnipeg, Etobicoke. Oddly enough IKEA Winnipeg being my favourite). I've purchased a bed, desk, bookcase, and TV stand to furnish my flat, and didn't (completely) break the bank. I got a bit carried away with throw pillows. The cafeteria is top notch. I've been back three times to this place since moving back to Toronto and the food is always delicious. Now that I think of it, I kind of want to be back there again... but what can I do. And with a huge line, I only waited about 15 minutes for food, so it's a very efficient service. And since I live downtown, A+ for being (relatively) close to the subway. There's a shuttle from Leslie Station that makes it a lot easier to get to. read more

Wife and I used to come here once or twice a week for breakfast and then go shopping. Back when breakfast was $0.99. The new breakfast is $2.49 or $2.99... the breakfast sausages are smaller and taste weird due to lesser quality meat. Clearly a price jump while adding two tiny slices of tomatoes, and a small slice of bread. While the change is still a reasonable deal, it is no longer an amazing deal. Due to proximity we will be switching to having breakfast at a mom n pop style place closer to home... near a Canadian Tire. So I guess CT will be getting our business from now on. read more

I remember trekking to this place via TTC once upon a time before I learned to drive.. then moved and found other stores to buy from. I visited here recently to purchase in store goods (according to web site) and just finding my way into a parking spot took 30 mins - this involved me driving in and routed back outside on streets only to return back into parking garage, eventually ending up on roof - est time 35 mins (that sucked!) Okay inside, layout is similar to other stores but smaller. Found the short cuts to get to the market areas and self serve pick up areas. I found this area was messy.. product not in the right areas, or no product available despite store saying xx amount /units available. Overall, the 20 min travel savings was not helpful because I spent 40-50 mins more In store than I would have elsewhere. Will not return to this chaos. Great for people looking at walking out with bags and deliveries.. but avoid if you actually want to take your stuff away. read more

Shared review for this Ikea as well the one in Etobicoke. TLDR; The ikeas here in Toronto have no cooperation between each other and better hope they ship what you order, or else you're going to have a bad time. Went out to the Ikea in Etobicoke with my Fiancee, ended up spending hours there looking for anything we like for our new apartment since Ikea had a sale. Found a couch we wanted, right there on the display floor, and all we wanted was a different color. We flag down an Ikea rep, and ask her questions about it and then tell her we want it, just in a different color. We wait as she tries to ring it up, with the aid of another representative. The system makes it take much longer than we expected as the computers are barely responding and she has to make a call to see if there are any left in stock. Turns out that there is a single part missing, and no ETA on when it will come back in. We ask if we can buy it now and just wait for the part. Told nope, it has to have the part in for us to buy it. Okay, what about other Ikeas in town? She has to call them, so we wait more time as she does. She comes back and tells us one of them does have the couch. Cool, we ask to buy it. Nope. You have to drive to the store and order it in person because the stores apparently have absolutely no connection. They won't let us send the part here, order it via phone or online, nothing. We ask if we can at least get them to hold onto the couch until we drive the hour through rush hour traffic to get there. Nope! Fine, the saga shall continue! The rep at Etobicoke gives us the exact order, all the paperwork that will need to be filed at North York. Off we go to the North York location. After driving through the traffic and almost getting slammed into a couple of times, we arrive, flag down a rep as fast as possible and talk to them. We explain what we want, hand the new rep the paperwork, walk through everything, order delivery and assembly. Day of delivery comes and goes, then on a separate day for assembly (because of course it's a different day), they come and open the boxes to assemble the couch. Wrong couch. They sent us the wrong couch, it won't even fit in our apartment assembled, (which ironically is why we were even looking for a couch to begin with, our old one wouldn't fit, so we knew exactly what size we wanted). Assembly guy buggers off with the job unfinished once we realize it isn't the right one; leaves all the trash in the apartment though, so that's cool. Call Ikea to tell them to fix their mistake, spend forever going back and forth explaining everything. They tell us that it will be TWO WEEKS before they can do anything about it. Moreover, to refund the assembly, we have to DRIVE BACK THERE to do some paperwork. In this day and age, the fact that you cannot handle these proceedings via phone or online is a poor and shameful practice for a business that should be better organized, to say nothing of actually being unable to provide the one thing they are supposed to do: furniture. I will not only be taking my business elsewhere after this, I will be swerving my friends, family, coworkers, and business away from all Ikea businesses and products, and giving them referral to other businesses that we find to be reliable. read more

I've been here many times before. This isn't my favourite location...it always seems extra crazy, even on a weekday. Today, I went in to pick up some extra parts (dowels) to assemble a shelf we purchased. I was able to find someone to help me, since they weren't in the extra parts shelf. I feel like that returns and extra parts area is a bit short staffed. They found 2 pieces in a cupboard and gave them to me. So kudos for the quick customer service. This location also had some shelving inserts that were sold out on the weekend at the other ikea, so I picked those up too. The line up was short, but so so so so so slow... In general be prepared to be here for a few hours. read more

I am reviewing both the food and retail store. Recently went to this branch of one of my favourite stores to get things for my eldest, who has just moved into his first apartment. We were hungry on arrival so went to get some lunch. I haven't been to this IKEA before, and haven't eaten at one for a few years, so hope this wasn't representative. Most of the meals were fish based, and we are all allergic. I had a sandwich and my son had the meatballs. He was unable to finish as the gravy was cold. My sandwich greens were turning brown. Nasty! No quarrel with the selection of furniture. Everything we wanted was in stock. The real shock came at the check out line. I counted 13 items on our cart and so went to the self-serve line. There was one woman supervising four self-check out lanes but for some reason she focused on us. She was literally at my shoulder the whole time. Apparently she didn't like the way I scanned things ?????? and kept correcting me. WTF? I picked up a blue shopping bag and she grabbed it and said, "you'll have to pay for that"" When it was time to pay, she gave me a lecture about having too many items for the self serve line. Wow. I will never go back to this store. read more

What else can you expect? As a furniture store, it gives you enough space, nice decors, nice design sample rooms, sample kitchens, living rooms, bathrooms, sections to accommodate kids etc. Not to mention, IKEA Food, its so cheap. My girlfriend and I ordered butter chicken and chicken meatballs and it was buy 1 get 1 free, cost us $11 including tax. Gotta love this place. Keep up the good work Ikea. I highly recommend this location. read more

I can live in this place. I love ikea. Staff is usually friendly and place is chill. Good in their cafe is good, but usually packed. Have the ice cream downstairs too. read more

Ikea earns two more stars for listening to their customers. The self-serve area is now stocked with computers so that you can check to see not only where items are but if they're still available. A brilliant improvement! Thank you! read more

I had a very frustrating experience last week at your store. I though I had emailed it but since there was no response I may have not pressed send. Here is the issue briefly. I would appreciate a reply. I was at IKEA today to check out the interior fittings for a Pax wardrobe I will be buying (this will be over $5000). On the way out I grabbed a few things and decided to go through the express checkout because I only had a few small things and it was quicker than standing in the long line. I scanned all my items and then scanned the bar code for the small bags and paid through Interact. I grabbed a bag and was told it was a big bag and I hadn't paid for a big bag. I asked for the small bags. I was told they didn't have any. So...? I asked if I could give them a quarter and take a big bag. The poor kid who was helping me asked the next aisle person, Keiko, what to do. She told him not to give me a bag and not to take any money. She told him (while I stood there) that I would have to go and get a refund and then pay for a big bag. ( to put this in perspective a big bag is $1 and a small bag is $.75). Neither person offered to help me with a refund. I went and checked all the aisles for a small bag and there were none. The kid at the checkout told me I could use a cart instead. I told him I was going on the subway and a cart was not an option. I then stood in line behind 10 people pondering whether to get a refund. After 20 minutes I got to Keiko and decided to just buy another bag. I wanted the receipt because I was steaming by then. She said I would have to wait because she had to reprint it. I left with no receipt. I was extremely rude to the poor guy in the express lane and I am very sorry for taking out my frustration on him but this was over $.25!! This took me an extra 1/2 to 3/4 hour out of my life. They could have 1. given me a big bag or 2 taken my quarter or 3. help me obtain a refund and get another bag and 4. covered up the bar code in the self serve aisle if they know they have no bags and are going to be rigid about it. I scanned this in good faith thinking the product existed. This is one of the worst customer service scenarios I have ever seen -- and all over $.25 after I have spend thousands at IKEA and was planning to spend thousands more. read more

Poor customer service. Approached an associate for direction to a product while she was doing nothing but chatting to her co-worker, and her response was snotty and made me feel like I was interrupting her. I later found her sorting towels at a bin of towels that was not meant to be organized, looks like she was just there wasting time away and to look busy. read more

IKEA - Associate sorting towels!!!!! Great use of time. - Desserts Near Me - North York, Ontario

Total confusion!!! Warehouse employees are nice and earnest but buying in one place, driving to another, waiting an hour, admist confusion is complete BS!!!!! IKEA, please get your crap together!!! A better system is needed. Get a numbering system or have the storage organized so people are served in the order they arrive. read more

Whenever I walk into my friends' houses, it's like a walk into an Ikea store. I find most young adults buy their things from Ikea since it's fairly cheap and stylish. Since I don't really buy anything, my review is based on a 3 things. $0.99 BREAKFAST The best value for 99 cents. I mean you get 2 sausages, eggs and tator bits. And I was full after eating my plate. Free water too! For you coffee drinkers, the coffee is $1.00 too. Not sure how it tastes but it's a buck for a caffeine boost. Not bad I say. RETURNS with NO RECEIPT So as a Christmas gift I got pots. One of those coming of age presents I guess....gearing me up for wifehood? right.... Anyways so I went to see if I could return it without a receipt. Turns out you can get a gift card of the products retail value (lower of current price or sales price in the past year). Not bad eh? They only allow you to do this once a year per household. My only main complaint is that I had to wait at least 45 minutes for my return. This was way too long and the number of ppl who came behind me increased at an increasing rate. They really needed to have another person on staff handling returns. I hate waiting. # OF CUSTOMERS I do agree that this place is way over-crowded. I went at 11 o'clock on a weekday and I still bumped into people. I remember going in on a weekend in the past and there was no room to push my buggy. What's even more difficult is that when you get to the kitchenware, there is even less room. So not a fan of the overcrowding but at least you know IKEA hasn't been hurt by the recession! read more

Screw the shelves, I'm here for world class MEAT BALLS!

What's up with the secrecy to paper cup? I just wanna hold my drink while I shop around. It's not like the food place is a buffet so what the hell read more

Most abusive, disrespectful treatment of seniors I have ever experienced. Threatening and arrogant words over the phone from the assembly services. AWFUL. ABUSIVE. THREATENING. ARROGANT. read more

Food is good. Only complain I have is that you have to ask the cashier each time you want sweetner for your coffee. I find that is absolutely ludecrous. What are they thinking. read more

Ikea, I love you, and I especially love this location. The Swedes knew what they were doing when they built this location. Lots of stairs, and a child minding service right at the front door with an enticing, colourful ball-pit.. Know what this means? A shortage of people ramming into you with their strollers around every corner! This is my favourite Ikea to go to - even on a Saturday its not overwhelmingly busy. I like that they've added the self checkout area now, it does seem to make lineups go faster. Note: if you want home delivery, do not use self check-out. For whatever reason, this won't work and you'll find yourself at customer service for a ridiculous amount of time. As always, with Ikea, know what you're buying. If you are buying the particle board stuff, don't expect it to last a lifetime. I do find they have some higher quality stuff that is excellent though. Oh, and you can't go without getting meatballs at the cafeteria. You just can't. read more

WARNING...I visited the Ikea store to buy some items.  It was chaotic. The cashier checkout lines were very, very long, The clerks on the floor were helpful, but STAY FAR, FAR AWAY from the self-scan checkout.  I was not very familiar with the scanner  screen and did not select the choices properly before picking up the handheld  scanner, so the scanner attendant came up from behind and tried to intimidate me by snapping a warning at me that I am being videotaped.  Clearly, she was assuming and implying that I was trying to evade scanning my products...when I haven't even finished my transaction.   STEER CLEAR of the self-scan checkout....STEER CLEAR of this attendant.  She was a heavyset woman with tan complexion, dark hair. It seems this woman likes to verbally intimidate customers. It's very disturbing that she lingered near my scanner right from the beginning and during the whole transaction, looking over my shoulders. It is not the first time I have encountered problems at this Ikea Store, but this is by far one of the worst incidences.  There is something SERIOUSLY WRONG with this employee.. If you must shop at Ikea, when you deal with any employees, be sure to switch on the audio recording of your smartphone as you will need it in the event of an incident. I like Ikea products, I like Ikea food, I like the Ikea concept...but I do not feel comfortable shopping at or bringing my family to this store again. It was a toxic encounter! They are doing a fine job of chasing away customers. read more

We ordered a sectional and paid a fairly high price for it. Took time off for the delivery (which we also paid for). Took time off again the next day for the assembly (which we also paid for). The fabric that was assembled on the furniture did not sit right!! Called to let IKEA know but the managers there are very difficult to get a hold of. They said they could replace but it would take 3- yes 3 visits this time. So, the first day I took time off for IKEA to come and disassemble the furniture. The next day IKEA was supposed to pick up old sectional and replace it with the new one ........I AM STILL WAITING FOR GHIS TO HAPOEN' Now we are on day 3- which was meant to be for assembling the new furniture but how can they do this when they haven't delivered it yet?? I'm still waiting! Now I have taken 5 days off work and am still waiting! NOT HAPPY! read more