Bob has apparently retired and closed the business. It was a pleasure doing business with him over…read morethe years. Good luck in anything you may undertake in the future.

Bob and his wife were a joy to work with. My mom has been a loyal customer of their jewelry shop…read morefor 20 years so I came to them when I wanted to upgrade my wife's engagement ring for our anniversary. The ring they custom made is gorgeous and was an excellent value. Also, the work was done ahead of schedule. Bob even followed up with a professional appraisal for my insurance company. I highly recommend Jefferson Square!

My sister in law came in to look at a watch we were in the store for 10 mins. No one asked us if we…read morewanted to be assisted or if we had anything in particular we were looking for. A Caucasian couple came in after us and was greeted right away and asked what they needed help with. For context we're a minority family. We didn't receive any service till my sister in law spoke up in regards of the couple being seen before us. Emma saved the day! She provided fantastic customer service and assisted my sister in law in making a purchase. She was efficient, knowledgeable and very patient. Thank you Emma for turning the situation around.

Their customer service is horrendous…read more I am positively SHOCKED by these good reviews. I've been here 5 different times. Each and every time I've left disappointed or annoyed by the attitude of the staff. The first visit the man who 'helped' me tried to upsell me for wedding bands. I kept saying I wanted simple to accent the engagement ring my husband purchased there. Thank goodness I was with a friend who finally said, loud & firm, "You are not listening! Simple! Simple!" It just seemed greedy. I bought the bands I wanted thanks only to the friend I had with me. Went to get my ring cleaned. The person who 'helped' said in the most condescending tone, with a scowl, "well did you buy it here?" When I said, "Yes, my husband purchased it here" the response was an annoyed look as she took the ring with a sigh. Pushy and rude.

I went in to get my ring appraised for insurance and was told they would call me to get the…read morepaperwork when it was ready after taking down all the information they needed for my ring. I also let them know I needed my ring resized and they placed in a ring sizer to make it smaller for the mean time. After two weeks go by with no follow up I call and request an update on when the appraisal will be ready. They didn't seem to know what I was talking about and asked if they could call me back. It's been another week and I have not heard back from them yet. I'm just going to go to a new place to have my ring appraised as this seems to be a very disorganized place.

An amazingly friendly, helpful and knowledgeable staff. Warm and welcoming atmosphere with a…read moregreat selection of merchandise.

I stumbled on this shop when I was doing business in the area…read more My wife is very difficult to buy jewelry for. But I found the perfect pair of jade earrings. She loves them and actually wears them. There were so many unique pieces that are priced very well and the shop keepers were very helpful and enjoyable. I was able to get my brother's watch band replaced which had been broken for six months. I will definitely go back when I return to Worcester.

Family run business with excellent and prompt repair service of watches and jewelry. They also have…read morea tremendous selection of new and estate jewelry to meet the needs of any special occasion.

This already has great bones--here's a polished, ready-to-post version that keeps your voice but…read moretightens it up and adds a little sparkle: I can't say enough good things about this jewelry store. I came in to sell some gold since prices are so high right now, and Nancy, the manager, was absolutely wonderful. She took the time to clearly explain how the exchange works and the differences in value between 10k, 14k, and 18k gold. The customer service was outstanding, and I received a very fair value for my mom's old jewelry. While I was there, Nancy was also helping another customer design the most beautiful engagement ring--she's truly an artist. If you're looking for exceptional customer service, great selection, and real value, this is a trustworthy local jeweler I highly recommend.

I was thrilled to see that while Pucci's is under new ownership, they kept the wonderful staff! I…read morewent in to get some appraisals done as well as to browse the selections and the staff was incredibly helpful. I was extremely happy to see that although the ownership has changed they still have same trusted expertise and warm service. Highly recommend dropping by!

I would like to say what a great job Kathryn taparausky did,when I came in for Christmas presents…read morefor my daughter. She gave the best customer service I've had in any store. I would like to say thank you and appreciate you for helping me. Karen Barbara

I needed help getting a ring off of my finger. That's right...one of my rings actually got stuck…read moreon my finger and no matter how hard I tried, I couldn't get it off. My finger was turning purple and the pain was unbelievable. I needed to be in Enfielld at the DMV and researched jewelers in the area. Hannoush jewelers was the best pick. I was treated warmly from the moment I entered the store. The people there laughed with me at the ridiculousness of my situation and quickly got to work. After approximately 20 minutes the ring was off. I plan on going back there for jewelry and to have work done on some of my current jewelry.

The appraiser was thorough and very knowledgeable. She walked me through all the legalities for…read moretransferring ownership to my daughter and how to best update the setting on the ring.

Missing Lee, the previous owner, but so delighted with the new owners and lovely staff!…read more Lola line is available and if you can't find what you are looking for, don't fret! They will get it for you. They repair jewelry and custom design unique pieces. They are a "gem" (see what I did there? Corny) in Hudson crowned jewels. They have a 30 day return policy, so please be mindful and if an exception needs to be done, make sure that you work it out. No promises. And also watch for their summer hours, in 2023 it was almost impossible to find them open! Lovely family managed business, talented, very reasonably priced, Professional and extremely knowledgeable!

Some businesses become part of your story--and Stardust is one of those for us…read more When the Framingham store closed, there was no question we would follow Stardust to their Mendon location. Over the years, we've purchased beautiful pieces and shared meaningful experiences, including collaborating with Lily to design a sapphire ring. Her patience, creativity, and kindness, along with Stardust's expertise in custom design and quality craftsmanship, made the experience truly special--an experience that keeps us coming back. What sets Stardust apart is their exceptional, personalized customer service. Their honest recommendation of a smaller pair of diamond earrings--simply because it suited me better--speaks volumes about their integrity and expertise. Stardust will always be our first choice for beautifully crafted, timeless quality pieces that truly matter.

Stardust is our go to jeweler. Quality, service and expertise in all areas is superb. In addition…read moreto purchasing jewelry we have done a lot of custom and repair work. The staff is so knowledgeable and helpful! Highly recommend