Had two watches repaired recently quality work and reasonable prices. I highly recommendread more

DO NOT get your jewelry repaired here! I've had multiple necklaces and bracelets repaired here…read moremultiple times and every piece of jewelry I get repaired here breaks in the same exact place it was "repaired"within a few months. These people are scam artists, if you actually want your jewelry repaired DO NOT bring it to smith and sons!

I stumbled on this shop when I was doing business in the area…read more My wife is very difficult to buy jewelry for. But I found the perfect pair of jade earrings. She loves them and actually wears them. There were so many unique pieces that are priced very well and the shop keepers were very helpful and enjoyable. I was able to get my brother's watch band replaced which had been broken for six months. I will definitely go back when I return to Worcester.

Family run business with excellent and prompt repair service of watches and jewelry. They also have…read morea tremendous selection of new and estate jewelry to meet the needs of any special occasion.

I am a repeat customer at Piette's. It's a wonderful family owned jeweler who understands the…read moremeaning of great selections, fair prices, and outstanding service. A very accommodating staff who demonstrates a customer first attitude toward each and every person who enters their establishment. I highly recommend. -Rev. Marc Greenwald

I have shopped here for many years. The staff is incredible and knowledgeable on any aspect of…read morejewelry needed. This is a long time owned family business and the customer service is excellent. Highly recommend!

Have known Brian for around 30 years and he is very helpful to get something repaired and…read moreeverything else.

I bought my fiancé's diamond ring here, MYSELF (with the gal's assistance showing me different…read morerings) :) No need to go to GIANT stores. This guy has been there for over 30 years and still doing a great business. There is a reason for that.

We got engaged with a ring from a commercial jewelry store in the mall, and didn't even own it for…read more24 hours before a diamond fell out! Long story short, we discovered Facets Etc., and they created an absolutely stunning custom engagement ring, and now our wedding bands too. I cannot recommend them enough! They worked with us on our budget for both ring projects and are truly exceptional at what they do. Now that we're married, my ring is perfect, with every stone intact! If you're considering a chain jewelry store, don't bother, they simply don't care. For the perfect piece of jewelry for your special day, stop by Facets Etc. and tell Colby and his wife sent you. You'll get nothing but professional, flawless service. Skip the mall, and chat with them instead!

Owner Tracey Smith does beautiful work both with her jewelry design...elegant, versatile, one of a…read morekind pieces. She also does jewelry repair and restore which has been a great find! I have had my wedding rings resized and restored, earrings and necklaces repaired, and a stunning pendant made out of a beach stone into a unique necklace through Tracey. FACETSetc is a lovely small local store. So glad to have her in my town!

Heather is a delight. For a small location it's surprisingly filled with tons of special gifts for…read moreall. I had my wife's 50 year old wedding band repaired after it being cut off her finger. The job was superbly done and the ring looked as good as the day 50 years ago when it was bought. Signed: 1st time customer.

Lulu's went above, beyond, and exceeded my expectations in fixing an inexpensive old watch for my…read moremother. I couldn't be more pleased. Lulu's is definitely worth a visit. They have a large assortment of beautiful jewelry and gifts, conveniently located on Church Street in Whitinsville.

Joy-Den will now be my "go-to" for jewelry repair/maintenance. I brought in my wedding rings to…read morehave them soldered together and also sized smaller. It was a tricky job because the wedding band has an intricate design all the way around and they did not want to mess that up. The woman there took a careful look at both rings and found a way to resize just the engagement ring and still solder them together. They look absolutely perfect and are exquisite!! They did a great soldering job, even though the medals are also different. I picked up my rings only a few days later and they were wonderfully cleaned and cared for! This place is a true local business and I look forward to the care they show their customers and their prized possessions!!

I went in to get my ring appraised for insurance and was told they would call me to get the…read morepaperwork when it was ready after taking down all the information they needed for my ring. I also let them know I needed my ring resized and they placed in a ring sizer to make it smaller for the mean time. After two weeks go by with no follow up I call and request an update on when the appraisal will be ready. They didn't seem to know what I was talking about and asked if they could call me back. It's been another week and I have not heard back from them yet. I'm just going to go to a new place to have my ring appraised as this seems to be a very disorganized place.

I broke the chain on my Tiffany's necklace. Tiffany's wanted a couple weeks to do it, but Smith &…read moreSon said they could fix it in just a couple days, for $25 cheaper. It looks fantastic. You would never know it broke! I'd absolutely recommend them for jewelry chain repair!

We needed a watch battery and stopped in. Service was phenomenal and personal. The jeweler…read morecharged us $5 and gained new clients- we will go back for jewelry and the personal service that was given