1. Illinois Bone and Joint Institute

1. Illinois Bone and Joint Institute

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Lake Forest, IL

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Illinois Bone and Joint Institute

5.0 (2 reviews)
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6 years ago

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North Shore Spinal & Sports Rehabilitation

North Shore Spinal & Sports Rehabilitation

4.9(13 reviews)
6.0 mi

This was the most amazing PT experience I've had. The therapists are truly experts who thoroughly…read moreengage with their clients. They are sticklers for correct form and know how to push patients without overextending them. Sessions were tough but so effective. The massage at the end of every session was welcomed- much like savasana in yoga!

In prep for back surgery, I first used Rush physical therapy in Deerfield. They're good, but North…read moreShore Spinal and Sports Rehabilitation in Highland Park IL. had them beaten hands down. It's the people. They're a very professional, savvy, and compassionate, bunch. I've worked primarily with two therapists, Daniel and Cyp, Daniel primarily. Daniel is perhaps the best physical therapist I've ever have a pleasure of working with. (This includes IBJI PT after rotator cuff surgery.) He's very smart, a great listener, extremely empathic and applied what he learns to routines he designs for home use. You'll have a great experience with this terrific organization, see if you can score Daniel to work with you, you'll absolutely be pleased. Caroline and husband John run the place and Caroline spent time with me designing a schedule that meets Aetna's requirements and provides me with the best PT with Daniel. I highly recommend North shore, conveniently located on 1st Street with street parking and directly across from City parking. The facility is comfortable and clean, and everyone I've met has been fantastic! If I made Daniel sound too good to be true, it might be because he's absolutely one of the best around I'm sure.

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Illinois Bone and Joint Institute

Illinois Bone and Joint Institute

2.8(9 reviews)
4.6 mi

This review of 1 stars is based on their billing, not on the doctors. Several of us in my family…read morehave used IBJI over the years. I've just had an extremely disappointing experience related to their billing department and need to share a caution to others. I have had a very high credit score for many years and pay almost every bill very soon after it arrives at my house. Recently I got news that a derogatory comment had been added to my credit report. It showed up as some Medical Bus. Bureau which turned out to be a collection agency that it turned out had been brought in by IBJI. I was completely shocked and offended. I had contacted IBJI to try to see if there were any overdue charges for my family. The person I talked to said that she didn't find anything, but that there were a couple of IBJI contacts (however, she couldn't provide me another contact number for this supposed 2nd IBJI business). I had to contact the collection agency. They claimed that they'd sent me a couple of notices by mail and by text. I didn't believe them when they said they sent 2 mail notices, but I asked them for the IBJI account number related to the concern. I contacted IBJI again w/ this acct. number, and now they said yes, they saw the charge and had sent it to collections. They also claim to have sent multiple bills for this one time charge last year. I still have no idea what could have happened to all these mail communications as I've had a history of paying bills very promptly for so many years. Regardless, even if they really sent bills that were lost by the post office or my family, I would have appreciated a phone call before they would take this to collections. I've paid a number of bills for this company over the years and apparently somehow one charge was missed due to some communication issue. My credit score was dramatically impacted from the extremely high level to good. The collection agency claims this will be updated after my payment, but I'll believe it when I see the correction and cannot communicate just how upset I am that the billing department couldn't call before contacting a collection agency and causing me such trouble. I'd add that it would be nice if their online billing site would be more informative. You can pay bills if you receive a statement with the $ due, but when I've gone in to make payments, I've found that the system doesn't tell you what is owed. Before I consider returning to this business, I'd like to see a better online service as I've seen with our primary medical service company where I can pull up amounts due and statements online. I CANNOT RECOMMEND THIS GROUP BASED ON MY EXPERIENCE.

I can't say this review is of Illinois Bone & Joint, as it is more specific to ONE of their doctors…read more- Dr. Lori Siegel - who is by far one of the best doctors I've ever seen! From the second she walked in the room I could tell there was something different about her. She's in tune to her patients, she's listening, she's thinking (I could almost see the wheels turning, LOL), she's optimistic, and thinking outside the box. I should probably preface by saying that she's a Rheumatologist. And within 90 seconds of being in the room, she had started moving my hands/legs and told me I was hyper-flexible. While seeing Dr. Siegel, she just made me feel at ease. I felt comfortable and happy. I felt like she really wanted to help me. And she talked to me like a real person, like her next door neighbor - instead of being arrogant & condescending as some can be. She's looking outside the box - to help reveal things my other doctors haven't found. In my 2 visits with her she's given me several GREAT suggestions that I'm going to implement in my life, AND uncovered an illness (thru bloodwork) that we previously didn't know existed. I wish I could make her my general physician because she's just absolutely got something special about her. I will definitely recommend her to all my friends & family, and fellow Yelpers! If everyone had the personality that she has, the world would be a beautiful place! As far as "Illinois Bone and Joint Institute" goes.... I don't have much. The office was very nice. Classy, clean, comfortable, bright, and very large. The front office lady seemed like the gate-keeper with an edge of cranky (cranky with a smile, LOL). And the checkout girl seemed a bit "too busy & too cool" for me. The office sure wouldn't keep me - but I'll go wherever Dr Siegel goes.

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Illinois Bone and Joint Institute - orthopedists - Updated July 2026

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