They did the easy job of giving me a new City Sticker, but blew me off on the more difficult job of…read moresetting me up with a Temporary Vehicle Permit. instead they sent me off on a wild goose chase to an overburdened Illinois DMV. I finally got what I needed in a Suburban Currency Exchange. Whether it was lack of training or just not wanting to bother, i WILL NEVER go back to this establishment again!

I have stopped into this currency exchange several times in the past and been very pleased. Few…read moredays ago, I needed a money order and yes, this is a minimal fee for this transaction. The agent was very professional regarding this transaction. I believe I was out within 10 minutes. This currency exchange is convenient in the Lincoln Park / Lakeview area. Very easy to walk to - limited parking in the area. The store has a huge sign with the fees for all of the transactions. The store could use a little updating, but it's very convenient. Yes, I'll be back for some odd reason.

Phone number not valid. No email access dealing with the branch in Montreal Quebec Canada so many…read morefees some as high 532.00 for stupid things like a certificate about money laundering. I am out over 1900.00 hundred dollars. Very unethical company do not recommend it at all

$1000 to borrow with a 730% interest rate HORRIBLE!!! $3732 to pay back! I have never seen or heard…read moreof anything this obsurd!

Had to handle a returned check situation. Karina Reyes handled it with courtesy and utmost…read moreprofessionalism. What an asset she is to PLS!

From the owner: Chicago-based PLS Financial Services, Inc., manages more than 350 financial service centers in…read moreAlabama, Arizona, California, Illinois, Indiana, Mississippi, New York, Texas and Wisconsin, with more than 3,000 employees.

Came here to get some money changed. The place looks sketchy from the outside, but it's straight…read moreup legit. They charge a $3 transaction fee on top of their mediocre exchange rate, but this is reasonable when you need money in a pinch. Staff were very fast, and I was out within 3 minutes. They do offer other services such as faxing, but I didn't use those. This place beats out the American Express place down the street hands down.

I took a check in that was made out to me to be cashed and the "women" there claim the check was…read morefake and wouldn't give it back to me.

Great friendly service! I would highly recommend using them for all your car title registrations.read more

Don't ever go to this one if you're a person of color. I came to this location on Saturday after…read moreleaving a nearby FedEx to pick up a package. I had a simple transaction- cashing a small child support check. There was an older white woman working and she appeared to be alone. She refused to cash my check because I didn't live in the area. WTF?? Check had my name on it and my license matched. She definitely got a piece of my mind before I left but i was so angry. I can't help but to think it was racial issue. Old white women are normally racist. She told me to go to some other location nearby on Lincoln. I'm like if you're saying you can't cash because I don't live in the area- then what are they gonna do? I have contacted corporate but have yet to hear from them.

Terrible customer service - not helpful at the till, do not want to be there, on personal phones,…read moreno offers of assistance

I bought a Parking Sticker here, and the owners (a Hispanic couple) declined to give me a senior…read morediscount. Also, they asked me for a copy of my rental agreement as identification and declined to use the car registration. AVOID THIS PLACE.

This place is kind of hit or miss, but I don't think it's fault of the workers…read more They appear exhausted. They've always interacted with me rather professionally, although sometimes it would be a benefit if they would speak up; but then again, as I said they can appear exhausted. They see their fair share of con artists trying to pull the old "I swear the money was sent, just credit me now and we'll sort it out later" scam; as if that was even an option for a professional business following guidelines. But those patrons protest for up to a half an hour sometimes, doing an entire song-and-dance routine trying to pressure the workers to give them something for free. Of course they never do; they do all the system checks they can to help them, but of course no one ever sent any money. I see this every time I go there. A large portion of their customer base also appear to be "assisted living" patrons, many of whom appear to have untreated (mental) illness that come there to cash their Social Security checks or to get money orders to pay their rent. They take up waiting time for other patrons due to their various antics, which include rants, preaching, scolding, dropping things constantly, poor manners, etc. By the time the average customer gets to the window, the average worker has spent time talk to at least 2 con artists and 2 divas and have been unjustly solded in at least 3 languages. I honestly think they just need to hire security, although I thought they had at one point (I haven't seen them recently).

The STINKIEST currency exchange I have ever been. ATM machine has a thick chain with lock…read more 4-stars as my CHECK CASHING purpose was met. Easy peasy. In & Out. Is it safe to use the strapped down pen?

If you are financing something and get approved for Great American Finance... Run away…read more I was on schedule to paying my loan within the promotional period but I had made one error and the promotion was off, no exceptions. I had direct payment every 15th, however earlier in the month I reported my card stolen and had a new card. I forgot to change my auto pay and on the 15th of the month I got a message that my card got declined. Automatically I went in the website and updated my card on file to make my payment on time (see attached picture). I got a message that my payment was successful and that I was scheduling a payment on every 15 starting 11/15... Wrong! It did not take a payment for the current month but instead scheduling a payment for the next month (very diseptive). I get a call 10 days after my due date that my promotional period had expired due to missed payment. I was so confused and asked him that I was positive that I had made a payment. As I check my bank account I was never charged. I asked to speak with a supervisor to reinstate my promotional period, because clearly the intent was there that I was trying to make a payment, but they rejected my request. This company is very deceptive and will make it hard for you to make your payment on time in order to decline your promotional period and make profit of their high interest loan. Please look at your options, when you are at a furniture store, you do not have to go with the Banks they offer you, you can say you will go to your bank to pay for the remainder (you will get a better deal).

This is the worst company everrrrrrrrrrrrrrrrrrrr!!!!!!!!!!!! These people are incompetent, rude…read moreand will not help you at all I was charged extra for some furniture I have the refund receipt which I have sent to more than 5 people there and THEY STILL DO NOT TAKE IT OFF MY BALANCE THIS COMPANY NEEDS TO BE SHUT DOWN IMMEDIATELY!!!!!!! I highly recommend anyone wanting to use this company not to!

Sooo glad they are 24 hours!!!! So far I've never had any issues.Customer service has been good.I…read moreusually come in late at night so maybe that helps.

Nakisha and Dana were great! Instead sour faced like some places; they even had riddle for me.read more