Barb is very knowledgeable! She is always able to answer any questions i may have and give…read morerecommendations on things I didn't even consider. Having a good agent is so valuable and Barb is that agent!

Been with Barbara for decades. Never any problem and Leora is amazing!…read more Started out with just car, now multi-car, house and umbrella. They're always there to answer any questions.

I found out about a program that state farm was using called 360 and I emailed Kimberly at the…read moreoffice. She replied that she didn't have access to this program. Seventeen days later, I received a letter from state farm asking me to reach out to the agent and ask him about the 360 program. Seeing how Kimberly was no help, I reached out to this Mark Mackey and left them approximately 6 messages and several emails. I don't know if he wasn't getting the messages or he thinks he's too important to return phone calls. You have got a storefront and two cubicles. I don't know why you think you're setting the world on fire, but I still haven't gotten a call back from him. I found the agent on Cicero just south of Devon, he's already provided me with information I didn't know before. I couldn't wait to get away from this incompetent agent. You should probably do the same.

" Follow-up? What's that?? "…read more That's what the Kevin Mackey Agency thinks "good service" means. I was insured with State Farm thru the Mackey Agency years ago, and quite satisfied. Recently, though, I decided to return and the staff there consistently dropped the ball with my application. In the end, they completely failed at writing a set of new policies that were an exact duplicate of my previous ones. They turned a really small deal -- switching homeowners' coverage to State Farm -- into a huge disaster. Weeks and weeks of delays, glitches and just plain ol' not getting things done led to my mortgage lender buying insurance for me. That "lender-placed coverage" was very over-priced, and paid from my escrow account -- which then caused my mortgage payment to increase by nearly 40%!

Super pleased with Paulina at Gentle Friends. They were not able to cover me currently for a…read morevariety of reasons but we had extensive discussions on options. Gentle Friends has earned my insurance business in the future when time is right.

Having lived in Chicago for 17 years, I used Paulina and Gentle Friends for all our personal…read moreinsurance needs. She has been an amazing agent that really provides the personal touch in everything she does. While I still have some commercial policies with her back in Chicago, my personal ones have moved with me to a new agent in my new city. I can only hope to get the same level of service here as I had with her. You can't go wrong trusting your insurance needs with Paulina. She's the best and makes you really understand the value of having a local area insurance agent!

Solid service, very professional. Used them briefly but was pretty happy with the results. Easy to…read moreget in contact with.

Eddie is a super smart professional who seems to do it all in the financial realm. He is a…read morefinancial planner, investment advisor, and a tax professional. His broad array of expertise can help you see the bigger picture: what to plan for and how to do it. Plus he is a very personable guy, so it's easy to talk through things with him. We have used him for a couple of investments as well as tax prep and found everything to be extremely organized and professional from start to finish. Highly recommend him and his firm!!!

For good hassle free service contact Horn Insurance. I've been doing business with the Horn family…read moresince I started my business in 1996.

I was looking for new agent representation. I can only say about Horn-McGowan this is Definitely…read morenot the one. After spending 40 minutes last Monday w/Tom and following up this morning nothing had been done and apparently all the information I gave him last Monday was no where to be found.

I'm sure he was a good agent 5 years ago. Now he services his products inconsistently, and raises…read moreprices with no justification. Discounts are not shown in the break down of coverage, so it's hard to see what you're paying for. His documents are far from perfect, and contain spelling and date errors, which were blamed on underwriting. When I took my business elsewhere. Joe made it a painful process with incorrect documents, vague explanations and a refund which was1/2 of my last monthly payment, I heard inconsistent stories between him and his associate Nick as to why i wasn't getting my money back. Phil was sure to " stick it to me" , since I did not renew my policy. I made sure to change agents after a month of Phil gaslighting and weird cancellation dates that overlapped my new policy a week plus. Oh but he didn't stop there, he raised my condo premium weeks after I removed him as my agent. STAY AWAY FROM THIS SHADY AGENCY.

Joe and his staff are great and have helped me with my insurance needs over the years. I've bought…read moreseveral policies from his office including auto, life and bank products. His staff is always welcoming and friendly and they truly care about your needs and satisfaction with their products. If you're in the market for an insurance agent, give Joe's team a call!

Tom is a the kind of person you can trust with the important matters. He is knowledgeable and…read morereliable and has helped us with our insurance needs for years. I'm grateful for his guidance and am no longer a cynic regarding insurance agents. He truly has our best interests at heart and on top of all that he is a really wonderful person.

Jacqui and Caroline are awesome!! They have walked us through so much insurance since the purchase…read moreof our home in July!!! Caroline responds very quickly to ANY question I have even though I think some are obvious, it's all new to me! I can't remember who referred us, but we are thankful!!! Since then, we have put our car insurance with them and just recently we are in the process of adding life insurance. Life insurance is odd, confusing and very difficult to navigate the process of the best option for your family. They were able to answer any and all questions we had and we feel knowledgable and comfortable moving forward! Great company, BEST rates!!

Working with Jacqui and her team is always a remarkable experience ! Jacqui makes it clear she puts…read morethe clients best interests first and makes sure the service is remarkable ! I would definitely feel comfortable referring friends and family to the Murray agency !