What a great, responsive, prompt, and good-communicating team this is. Nation-wide, providers like this often get terrible ratings. This team has good service figured out. I recommend them to anyone and found them only after struggling with some pretty bad providers. Well done! read more

I recently had a sleep test after 30+ years of Apnea. Illinois Sleep Providers gave me the consultation of the machine prescribed by my Doctor. Everyone I dealt with at Illinois Sleep Provider was beyond fantastic. The staff Minerva the office manager and Trini were pleasant, friendly and helpful. Alejandra (Alex) the PT was so thorough and knowledgeable it made my visit a dream, which is why we go for this therapy, to sleep and dream better. I would highly recommend this business to anyone needing sleep apnea machines or supplies. Tell your doctor this is who you want to deal with. The have a sign above the door "COME AS A STRANGER LEAVE A FRIEND". Sums up this business perfectly. read more

I have been going to them for about 8 years.First let me say they are the most kindest and nicest people I truly think I have ever dealt with . Also thay are very knowledgeable and go the extra mile. my previous C-Path company is a big and well know they only cared about sell me something with very little back up support. read more

The staff at Illinois Sleep Provider is absolutely wonderful. They are all extremely knowledgeable, friendly, & will take as much time as you need to explain all functions of the CPAP & will try every face mask to make sure you pick something comfortable. Also in contrast to so many other providers, they actually HAVE CPAPs IN STOCK! Another critical difference from other places is the support they provide you AFTER you get the CPAP, which is critical to your success in using a CPAP machine. They tell you to feel free to call them with any questions. Take them up on their offer! They will help you! My issues were: (1) too much air pressure was coming in that I was fighting to exhale. I called them & they adjusted my setting. Easy Peasy. They can make every change remotely. (2) My other issue was that since I had the humidifier, the humidifier was set too high & it was causing me to get congested & unable to use the CPAP. I called to report this issue & they manually reduced the humidity setting until we determined that I didn't need the humidifier at all so it was turned off completely. (3) Another issue I had was that the CPAP tubing is long --6 feet-- and it can dangle on the floor or on top of you, which is awkward. They gave me a simple but effective tip: hang the tubing over your bed post or bed head board. Problem solved! Whatever your issue, they can help. I can't recommend them enough. I tried another place 7 years ago and gave up on the CPAP then because I was given no support by the company. Illinois Sleep Provider provides you with all the support you will need to succeed. As for parking, since the business is in a building right on Ogden Avenue, you can not park right in front of the business. You need to park at the parking lot of the laundromat, just past their office, right next to them. I've attached photos. read more

Illinois Sleep Provider - Medical Supplies Near Me - Lyons, Illinois

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I first was diagnosed with Sleep Apnea back in 2017. My doctor and hospital suggested Illinois Sleep Providers for my equipment. I met the staff of Illinois Sleep Providers, specifically, Minerva. Minerva and the staff were wonderful back than and still are. They walked me through how to use the diverse types of CPAP machines. I went through two of them until the both of us agreed on the best one for me. They also helped with the Medicare billing for me. They kept me advised when it was time to replace my equipment and were there without fail if I had a silly question about my equipment. They were always immensely helpful. I recommend Illinois Sleep Providers of Lyons, Illinois. You WILL NOT be disappointed. I have just moved to Indiana and unfortunately, Illinois Sleep Providers will not be able to help as far equipment replacement goes. However, in speaking with Minerva, she indicated what I would need to do to find a compatible CPAP provider that accepts Medicare. She even went as far to say that if I needed anything or a question to feel free to call her. O.K., another reason you need to use this business. What other place would treat you this way. I just hope that in Indiana I can find another location that is as concerned about their patients as Minerva and the staff of Illinois Sleep Provider. read more

Let me start by saying if you have Blue Cross insurance, great, Illinois Sleep Provider takes BCBS, if you don't have BCBS, look elsewhere, unless you are paying for your supplies out of pocket. I was originally had BCBS when my CPAP treatment started and the service was awesome, they made me feel relaxed. Alex & Minerva are wonderful, if you have a CPAP or BiPAP, this is the place to get your machine & monthly supplies. After a year my work insurance changed to Aetna, ISP is still managing my machine but I must get my supplies somewhere else dictated by my insurance. I wish ISP would use Aetna read more

I came in to their office having been told that the cord did not work on my cpap machine, I and my provider are from out of state. The super nice lady helped me figure out that it was the machine that was broken not the cord, saving me money and time by getting me on track to fix the real problem. Such nice people! Wish you were in my town. Thank you. read more

We are currently back to using Illinois Sleep Provider for my husband's cpap after moving to Kansas for 2 years. You would probably never realize how nice it is to work with these ladies if you haven't had to use another company. As long as they keep up the service they will have us as loyal customers. read more

The staff at Illinois Sleep Provider are very attentive to my concerns. I was reluctant having to use a CPAP machine. The team at ISP took the time to help me understand its use and the health benefits. If it wasn't for there care and patience I would still be sleep deprived. Thank you to Illinois Sleep Provider you are my Sleep Angels. read more

Minerva and Alex and the entire Illinois Sleep Provider team are wonderful! Exceptional customer service. They are friendly, knowledgeable, and expert at navigating insurance coverage and coordinating supply shipments so you always have the items you need on hand. There is no comparison to the other company I was using that wouldn't even answer the phone. I tell everyone I know who needs sleep apnea or related treatment to try Illinois Sleep Provider. I wish there were more companies that care so much about their clients. read more

I changed to Illinois Sleep Provider after experiencing multiple problems with my former CPAP supplier that is now part of a large out of state corporation. I am extremely satisfied with ISP. The staff is excellent and they are able to provide personal and individualized attention to their clients. If you need anything you talk to only one person and I appreciate that they are a local business. read more

Minerva and staff are great, informative and knowledgable. Before I became a customer they answered all my questions and explained my estimated out of pocket costs. I called a few other medical supplies and no one was more helpful than ISP. I decided to purchase my machine with them. They provide home delivery, Alex the tech was so nice and informative. I highly recommend them, great customer service. read more

As DME suppliers they were very helpful. Provided good information and great customer service. I ended up not using the equipment in the end due to insurance hassles, and they charged a very reasonable fee for a lot of personnel time. The are a solid provider and I would recommend. read more

The owner and her employees are very caring and helpful. They are patient and provide very personalized service. I was using one of the National CPAP providers and found them to be befuddled when I asked for a specific brand/model of tubing and they sent a completely different model/brand. I finally gave up working with them when they could not send me the correct CPAP tubing - after 4 tries. They have since been acquired by another National provider. The new firm is difficult to get a hold of, and when you do they are short and curt with you on the phone. They give the impression that they could care less to have my business. I tried using them once, received incorrect or a portion of the product I was expecting. When I spoke with them, it was "oh no that is all you are entitled to receive" (not the same explanation when I was ordering product.) So, I'll stay with ISP as long as I can. read more