Nice people but never respond to email or calls. Must be nice to have so much business that blowing…read moreoff new clients is standard operating procedure.

Cleaned our chimney today. Very thorough and Great to work with! Took about an hour. Cleaned the…read morechimney and inspected the cap on the exterior. Did a great job and left no mess. Highly recommended!

Matt and his colleague came today to inspect and clean two fireplaces - one gas and one…read morewood-burning - that have not been cleaned or professionally examined in over 10 years. Matt was fantastic - professional, knowledgeable, friendly, and honest. He educated us on the maintenance needs of both fireplaces. Gave recommendations on options for our 75+ year old masonry. Did ONLY what was needed today based on how we use the units and what we were looking for. He could have "taken us" for more work or money given that we are not well-educated on fireplaces, but instead he took the time to explain what was needed (and not). He took pictures, explained work that is needed, and inspected the outside masonry of the chimneys. Will 100% call again for further refurbishment and annual maintenance/cleanings. 100% recommend Matt. Sarah - who responded to my web inquiry - was friendly, responsiveness, and flexible also. Work was scheduled in less than a week from my initial request. THANK YOU to Capital Chimney Chicago! Highest recommendation.

I contacted Capital Chimney to do a chimney inspection of a property I'm about to purchase. They…read moreweren't the only ones I contacted in my rush to get an inspection done, but Sarah from Capital Chimney answered me very promptly after I sent in my website inquiry. We got the inspection scheduled just as fast. On the day of the inspection, Chris called me to keep me updated throughout the day. The only thing I would slightly ding them for is that they arrived pretty much at the end of the appointment window. However, Chris kept me updated on his status. As promised, he sent me the photos, inspection report and the quote for suggested repairs the next morning. All around pleased with the experience! The team at Capital Chimney was quick, responsive and did the job. Recommend if you're looking for inspections!

Great experience from start to finish. The technician was prompt, professional, and extremely…read morethorough--not just with the cleaning itself, but with the full inspection of the chimney and fireplace. They took the time to explain what they were seeing, pointed out areas to keep an eye on, and made sure everything was safe and functioning properly before leaving. The cleaning was done carefully with no mess left behind, which I really appreciated. It's clear they take pride in their work. I feel much more confident heading into the season knowing everything has been properly checked and serviced. Highly recommend.

In a time where service sometimes leaves a lot to be desire, their service was amazing! Friendly,…read moreeasy to schedule, knowledgeable, took time to explain the process and available options. It was an overall great experience. I would highly recommend.

Our very old gas fireplace was almost impossible to start because the key was stripped, and then…read morelast season it began setting off the carbon monoxide alarm .... So we meant to get it looked at in the off season, but forgot. So come this fall, we started calling some of the bigger and closer chimney places, but they didn't seem to want to try to fit us in this season or didn't even know if they serviced our type of fireplace. We didn't seem like a big priority. So I saw how many good reviews Chimney Care Guys had, and asked my husband to call them. Husband handled 95% of the experience and it was excellent, they were so helpful and renovated our fireplace so it's now remote control operated (read: idiot proof!) and clean and no carbon monoxide! Just SO pleased with the service and the fact that they treated us like valued customers and got us set u for this season even though we waited until November to call. Frankly I'm so happy my 16 year old senior cat is back to her spot in front of the fireplace.

10/10 Recommend!…read more We've had the Chimney Care Guys out twice-once to prep for the winter use and once again for general cleaning/maintenance. We had the same 2 professional and kind technicians both times. They were quick, efficient and courteous. They cleaned the fireplace very well and offered to throw out the old log that was left in there. They even remembered that we had a kiddo who loved watching them and conversed with them. Very kind, very professional and will recommend 100%! They will be the ones we stick with for all future cleanings.

Fire It Up Chimney Services is a company I refer to any one seeking chimney and tuck pointing…read more work done. The crew was thorough and professional. Tha l you for your services.

Tuck pointed our chimney quickly. All workers were helpful, professional, and more than capable.read more

Romen was great! communicative from the time I made the appointment to calling at our appointment…read moretime to update me on his ETA. He was thorough in his investigation of the problem and did his best to fix our chimney with the most economical and lasting quality solution. I highly recommend!

Coast-to-Coast did a great job fixing several small brick repairs around my house. Their quote was…read morevery competitive and fit me in their schedule in just a few days. Plus the work quality was excellent, the bricks they replaced matched up perfectly with the others.

Paid them last year to do an estimate. They showed up got paid, never gave estimate. Contacted…read moreagain and they set up appointment to come back and never showed. Stay away.

Called and they set an appointment for following week. Did not show. No message, no call.read more

When we moved into our home in 2020 we had our fireplace cleaned as it had been unused for 2…read moreyears+. Now in 2023, I wanted it cleaned again and inspected since we had used it quite a bit for 3 years. Chimney Doctor came out and I was impressed. They protected my floors and white fireplace from dust and debris. There was 4" of gunk up in my fireplace chimney that he cleaned out. He also put the camera up to see if the chimney was healthy and made recommendations as well as sending me quotes for those options. Overall, his visit today was reasonably priced and I think the work was very thorough. They did say they don't normally come this far to my small town but I'm glad they did because I would recommend them again.

Cory and Kyle came to our house inspected the chimney and gas lines for us. Gave us great advice…read moreand offered referrals. We will def be calling the chimney doctor back for the inspection and cleaning of our gas fireplace! Much appreciated! Always kept in communication with us. Highly recommended Updated: had Cory and Kyle back to clean chimney and gas place. They also enclosed the chimney with mesh to help keep leaves and animals out of the chimney. Did an excellent job and were super friendly. Highly recommend the Chimney Doctor!! Thanks for a job well don!

I highly recommend the company for your next solutions or bathroom vents, insulation and roof…read morevents. I was first turned off by the gruff attitude I received over the phone, and numerous times to call to get any return call. After they Re worked our attic I am glad I did not give up. I could not be happier. I worried about my new roof being cut open to add 8 vents to my ranch home. The guy on the phone did the math with me and explained the codes and how he calculated the number of vents. This team even visited my home spent a lot of time taking pictures measuring, and looking for missing baffels in my attic soffit vents. It turned out we were missing almost everything to do it right. This proposal Engineer spent 45 minutes evaluating everything. Vaulted ceilings in 3 areas of my ranch home. Truly are experts, not just a name, its actually real honest and scientific expert type person. My heating bill in the first 3 months went from 230 per month to 89.00 a month, and the two rooms in front which needed heaters for the grandkids now stays at 68 min to 73 all the time. 8 vents 2 bathroom fans and re designed with proper size hoses 6 inches of blown in installation that from the side looks like my crew cut hair cut. How they got that to be perfect is awesome in itself. 9 vent baffles were installed, sealed all lights and any holes they found My roof vent from Storm Guard roof company had 2 areas where the roof vent went sideways and was never glued down. They repaired it too. Not one detail or little detail was missed. You can trust these people to do it Right. They did it all in 4 hours 15 minutes. I may go for the automatic Attic Fan in 2022 now, I just saved the money for that install in 4 months ROI is easy to justify. Thanks Guys, I was not a happy easy to get a long with guy at first too. both parents had passed away the week before, and I was knee deep in bills and paperwork. You recommend now, I will buy it. Trust is hard for me to give. Your team has earned it. Sandwich IL

I contacted the attic experts and set up an estimate for June 30, 2026, and they gave me the…read moretimeframe between 10 AM and noon as their earliest available appointment. As it turns out, they were a total no-show, without even a call to try to reschedule or to apologize for not showing up. This tells me all I need to know about this company.