Everyone in the office were very nice and the doctor is very helpful and explained everything about…read morethe tests, blood work, and vaccines required to boost my antibodies.

3 people in my family have been coming here for years. On our drive over today my son mentioned…read moreswitching to a different practice. His reason being anytime we come, there is always a problem from check in to check out it's never easy. He is 100% correct. I said let's just see how today goes. We arrive to checkin and they mentioned doing a breathing test before seeing the Dr. I told them when I made this appointment this was to get information about a new medication, we did not want to do the breathing test. They said no problem they would make a note. When they called to confirm, I reminded them we did not want the breathing test. Again no problem we will make a note. At check in she said "we have you down for a breathing test and to see the Dr.". I reminded her we did not want to do the breathing test. The look on her face was awful, like I mortally offended her. She then tells us well if you don't do the breathing test there is going to be "a bit of a wait". Ok but we made it clear all along and yet it seems to be a problem. So needless to say they proved my son's point, and this will be our last appointment here.

Nurse Laura severely harmed me overdosing me with allergy shots. Go see a real doctor not a nurse…read morewho plays doctor. I suffered for months and no one cared, especially not her. Run as fast as you can away from this horrible place.

Unprofessional billing department and whoever "helps" on the phone. They bill you even when you pay…read moreyour copay in office and can't give you a reason for charges.

Dr Mittel is awesome !!! Great bedside manner. He listened and helped us feel cared for. He was…read morevery thorough and clear on plan. Thank you

Horrible experience. A returning patient that needs an allergy reaction test in regards to dental…read moreanesthetic to have a wisdom tooth removed. Been waiting over a week and a half for a return phone call after physical appointment. Left multiple messages. ZERO response..... absolutely RIDICULOUS. Avoid at all costs!

My office experience has been poor to say the least and still yet to be impressed by some of the…read morestaff members and their attitudes and care toward their patients especially new ones. Today was my 4th visit. I spoke with the attending physician during my very 1st visit and he apologized especially after hearing that it was actually my 2nd attempt after calling and verifying appointment but was then denied in person and had to return. I made the return due to location, current allergy struggle, and recommendations from my primary care doctor, ENT specialist, family, friends and coworkers and even still after returning was met with the same push back and was almost denied again. If it wasn't for the doctor's kindness, understanding, and apology I wouldn't have returned. Some of the staff at this location, not all, leave something to be desired and even after 4th visit still don't feel welcome or like a patient but more of a burden which is a shame. Would recommend trying a different office or clinic if possible.

From scheduling an appointment to treatment, every single staff member was incredibly helpful and…read moreprofessional. Dr Ortega is phenomenal. Highly recommend!

Awesome Doc!! He REALLY WANTS you to get BETTER!!! Listens to you!!! Super friendly office staff…read moretoo!!

Wonderful doctor. He listens…read more.. I've been seeing him for almost 10 years. I moved to the area from Austin Tx and missed my old allergist dearly until found Dr. Rishi

First, Dr. Rishi is very attentive and I liked his enthusiasm. The quality of care is not the…read morereason for my low review. I am a small business owner with less than stellar health insurance and a VERY high-deductible. I found that Valley Allergy is in my network. I sent them my insurance information and made an appointment. I wanted two allergy tests - one for food and one for environment. I was told I needed to split them into two different appointments. I got my test results and left happy, until....I received my bill: Two allergy tests: $1760 ($880 each) Office visit #1: $492 Office visit #2: $268 Total Cost: $2520. My insurance picked up a portion of the cost, but I was left with a total out-of-pocket cost of $933. When I called the office in shock, I wanted to know why they did not warn me when my insurance did not cover such high (and in my opinion), ridiculous costs? I spoke with two different individuals who offered me no assistance. They stated they do not run insurance in advance unless asked. They weren't rude but they weren't helpful either. So, I write this as a warning to small business owners or anyone with a high deductible. Ask the office staff what they charge before you go in for an appointment. DO NOT make the same mistake I made.

Incredible care by a wonderful staff. Our whole family goes here and they provide the type of…read morehealthcare we all need!

Front desk: poor communication skills…read more Called for 2 weeks to get prescription filled, no reply back. Finally after multiple calls I was told "I'm sorry I'll have the dr call you tomorrow" zero mention of a cost. I was charged $95 when she did call Manager & Dr had a discussion & decided to go ahead & bill me. But they did have front desk clerk apologize. Ive spend over $1100 at this clinic only to be set back in health. The treatment caused so much pain my husband almost took me to ER but I hate ERs. My anxiety was on overdrive fr supplements, had excessive shedding among other symptoms. I cldnt handle the supplements so I stopped diet & supplements. My body started to slowly heal in a few days Dr hypothesis was my energy triad was off & my digestion was good My hypothesis: leaky gut. I got my results. Researched on my own . Sounded like leaky gut Went back to my old clinic, W clinic (didn't know they treated digestion) Dr confirmed it was in fact leaky gut which also affected my bladder Treatment in just a few weeks already doing better . Also drs are available to chat through email after prescribing supplements Bcz they want to make sure they are working for patient. Summary: Poor communication skills from the front desk (3 occasions I got incorrect info that cost me more $) Dr was polite but not helpful. Manager called to ask about my experience. Another apology with no solution to problems. Customers have the right to be informed of what they are being charged for. And true empathy is caring about a patients concerns when they tell u the supplements are harming them. I think this facility has sufficient enough clientele not to care about the welfare of any new patients. My biggest issue was not that my treatment failed (drs aren't perfect. I understand) but the fact that their apologies are in vain. They offer no resolutions.

The doctor and injection staff at Allergy, Asthma & Immunology Associates (the Scottsdale location…read moreoff Shea) have been great, and the treatment process itself has been convenient and well organized. Unfortunately, the billing department has been a completely different experience. "Incompetent" is the best word I can use to describe what I have experienced. I paid in full, upfront, for my entire allergy shot treatment plan as an out-of-pocket patient. I even received a discount for paying in full. Although at this point, I'm not sure it was worth the hassle. I have a receipt confirming payment in full, and the office has verified multiple times that my balance was satisfied. Despite this, I have continued receiving invoices for charges I do not owe - NINE so far and counting. I was also told several times that someone would call me back to confirm the issue was resolved, but no one ever has. They have had over a month since the first call and weeks since the second and third. At this point, I wish I could bill them for the amount of time I've spent dealing with their mistakes. I have contacted the billing department THREE separate times and was assured every time that the incorrect charges would be removed. Nothing was corrected, and I received yet another bill today. When I attempted to call for a fourth time, their automated system disconnected me. It is incredibly frustrating to repeatedly deal with billing errors after paying a substantial amount of money upfront and being told multiple times that the issue had been resolved. Great medical care is important, but competent billing and basic follow-through matter too. This ultimately comes down to honesty, integrity, accountability, and competence. Five stars for the doctor and the injection schedule. One star for billing. Management seriously needs to address this department.

I have very severe asthma. I went there on the recommendation of my pulmonologist at Arizona…read morePulmonary Specialists. I originally started out going to an asthma doctor in Illinois who was an allergy and immunology specialist for one of premier medical schools in Chicago. When I moved to Phoenix in 1996, I used an allergist my doctor in Illinois recommended. After 4 years, my allergist moved to Las Vegas. He suggested Arizona Pulmonary. I've been with them since 1999. I have been taking Fasenra since 7/2020, and my asthma dramatically improved. I even lost 180 lbs from not having to be on prednisone except if I got sick. Everything was great, I looked and felt terrific, until the Fasenra stopped working about 18 months ago. It wasn't sudden, but noticeable. My breathing got worse. I was wheezing and coughing more, which I blamed on a month-long stay in the hospital in 1/2023 due to double pneumonia. Nope. It continued to go downhill then finally dropped off a cliff. I was put back on high dose steroids, which triggered me eating everything in sight and at night, causing me to gain 55 lbs. I was taken off the Fasenra completely in February of 2025. I was put on a trial of Dupixant in late March, which worked great for my breathing almost immediately, but gave me every side effect in the book, also almost immediately, too. It was so damn frustrating. My doctor there, Dr. Mason, felt Dr. Manning might be helpful because he didn't want me to fail the last medication available, Tespire. Perhaps there was a systemic allergic response he could avert? I went there not expecting a lot. Wow-was I wrong!! The people in the office were friendly and welcoming. The doctor, Dr Manning, was amazing. I could even imagine myself going to him for my asthma if anything happened to Dr. Mason to make him leave the valley (as my last doctor there had done a few years ago. In all, I'm very pleased with the care I received from Dr Manning. I'm hoping he can get to the bottom of the allergic reaction I had to the medication and, perhaps, the downward turn my asthma has taken in the last 18 months.

I was referred by my PCP, however, when I tried to call for an appointment the phone line was…read more"busy" for hours. Same thing a day later. No answer, no voice mail, just constantly BUSY. Only one phone number listed. Do they know that the phone is out if order? Or is it really "busy"?

The PA I've been seeing fir the last few years, Marilyn Roy, is absolutely wonderful. Thorough,…read morekind, smart with an excellent bedside manner. The office staff on the other hand are terrible. Very poor customer service any time you need to call in. It's nearly impossible to get things accomplished. They never return voicemails or phone calls. Constantly transfer you to voicemail boxes. They take weeks if ever to approve pharmacy prescription refill requests. It took six weeks for them to respond to my insurance company for a prior authorization request. They changed the provider I was seeing without notifying me. Made an appointment with Dr. Roy, showed up for my appointment only to find out a different PA was going to see me that day. I would recommend finding another allergist practice.

This office is a mess. My last two appointments had to be skipped because the office was running so…read morefar behind they couldn't "get to me" before I have to leave so I can make it to class. I will routinely be checked in for allergy shots for 20-30 minutes AFTER my appointment time and then it's suddenly my issue because I didn't check in early enough. There aren't actually allergy shot appointments despite them making you have an appointment it just goes by when someone checked in. It's a huge waste of time and a massive joke. The allergist I was seeing left the practice, I am routinely on hold for 30-40 minutes, get told they can't contact the pharmacy for medication delivery, and get billed for claims they submitted to my insurance (and the insurance paid). This whole practice is awful and I would suggest avoiding it if you can.

This review is specifically for Dr. Jennifer Hill. I'm not typically a big review writer but felt…read morecompelled to write one for her because we had such a positive experience. She really and truly cares about her patients and took the time to answer our many (many) questions about our son's food allergies. Dr. Hill is extremely knowledgeable about the latest advances in treating food allergies and really takes the time to understand the patient's history and the complete picture. We felt very confident in her care and wouldn't hesitate to recommend her to anyone!