After getting estimates from a few different body shops, I ended up going with Nova Body Shop and…read moreI'm really glad I did. From the very beginning, they treated me like a person instead of just another insurance claim or dumb girl walking into a car shop. One thing that immediately stood out was that they actually asked me, "How perfect do you want this to look?" That might sound like a small question, but it wasn't. They took the time to explain my options instead of automatically pushing the most expensive repair possible, which I really appreciated. I have a 2015 and so it doesn't need to look fresh off the lot. Their estimate also came in **significantly** lower than another shop I visited, but at no point did it feel like they were cutting corners. The repair quality was excellent, and my Mazda looks fantastic again. What really earned this review, though, was the top notch customer service. When they noticed my Mazda emblem had cracked, they replaced it for me. During the conversation I jokingly mentioned making it pink... and they actually custom did it. It's such a fun little personal touch that makes me smile every time I walk up to my car. Most body shops fix your vehicle and send you on your way. Nova managed to fix my car and make the experience pain free and memorable. Nobody wants to spend $$$ on body work, but if you have to, it's nice knowing you're working with people who are honest, communicate well, and genuinely care about their customers. Hopefully I won't need another body shop anytime soon... but if I do, Nova will absolutely be my first call.

Are you kidding me! I wanted to make sure I went to three places to get a quote first place said…read more$17003rd Pl. said $1300 and then this that i'm gonna go to I wanted to make sure try three places. I'm so glad I went! When I pulled in, he told me to pull in front of the garage and his older man comes out and just starts working on my car! I didn't even send them any photos or anything! They fixed it for free! Zero dollars! Who does that! I tried to give them a good tip and they wouldn't even accept it. These are the people that deserve it most! They just genuinely wanted to help. They will have all of my business and all my family's business moving forward! Plus, besides losing all that money I don't have to worry about sending in my car for over a week! Took them about seven minutes! I'm wildly grateful! They made my week!

Someone hit my parked car and I went to Autocraft to get a quote. The manager was super helpful and…read moreprovided cost effective options since I was paying out of pocket. The staff was super helpful and the technicians did a stellar job. I would recommend this shop!!! Thank you

This is a lengthy review, so buckle up (ha...ha)…read more I initially sought out Autocraft because I needed to get some rear-end damage repaired on my Tesla (i.e. trunk replacement). They were booked out pretty far, but long story short, they ended up being able to move up my appointment (drop off) date a bit earlier than initially anticipated, which was great. The downside of this was that I was spending some time in San Angelo, TX (which was a couple hours' drive from this location, so that was kind of a pain. However, I got scheduled, and dropped the car off with Autocraft, and they hooked me up with a shuttle over to the Enterprise to pick up my rental. Cool. Everything is going smoothly so far. A note about the drop-off: Christian was the one doing the intake for the car, and he marked all the areas that they intended to remove/replace with a black grease pencil (which I have photos of, and will be attached to this review). Moving on... Over the next few weeks, there were some dealings back and forth between myself, Autocraft, and my insurance company, which was mostly just trying to get everything settled between the estimate, accepting the estimate, and getting the monies where it needed to be. BREAK--- Goodness, it's been 3 years and I completely forgot that I never finished this review... Hopefully I can pick up where I left off, if not, I'll sum it up. The general overview is: Autocraft overcharged my insurance (not my business, I guess), then did generally kind of sloppy work (which took forever), then tried to trick me with incorrect tint (first of all, they actually didn't even re-tint my small back windows after replacing them, and didn't tell me even though they knew I would have to make a two hour drive down there - trying to pull a fast one, so I had to fuss about that and make them get those windows re-tinted, which resulted in further delays and a total waste of time by me even having to make the drive there and back for nothing. Then, then ended up charging my insurance the $1k deductible AND ALSO taking payment from me, so in essence, collecting an EXTRA $1k, until I happened to catch on and had to fuss about that issue to be corrected as well. Then they played around and acted like they didn't have a way to return the funds (after taking their time trying to "figure out" what the discrepancy was), to finally cut me a check. On top of all of this, when I FINALLY went to pick up the car when it was allegedly ACTUALLY ready this time, the tint was still not correct (I had ceramic UV tint, they just got the same tint rating, but the cheap regular tint), there were some chips on my back glass (they acted like they had no idea what this was from - of course blaming it on the fact that they were already there before they started the work), the truck had a bit of misalignment - although it worked fine, it was a little off (and still is to this day). THEN, the finale, to add insult on top of all of the rest of the ~4-6 weeks that this took, when I picked the car up, by the time I got there (remember, two hour drive), it was late in the evening, and they were closing... They managed to poke a hole in my driver's side seat (I know EXACTLY what this was from - Christian specifically, but probably more of their staff, walk around with grease pencils in their back pockets, tip UP), and when I pointed this out, Christian blamed it on my husband (who got in the car for 30 seconds to move it and was wearing SOFT sweatpants with NO pockets on the back or any type of grommet or anything else. So that turned into another argument, and they finally agreed to replace the seat (still issues with this to this day as well), which resulted in... you guessed it... ANOTHER WASTED TRIP. I finally got my car back and just took it and left it alone because I was SO TIRED of dealing with these people and their shenanigans, it was RIDICULOUS! DO. NOT. RECOMMEND!!!!! I cannot express this enough!!!!! DO NOT TAKE YOUR CAR HERE FOR REPAIRS! If I could give ZERO stars, I WOULD!

Totally happy with this business. Perfect results with honest people…read more After three bad paint job experiences, I was very hesitant to try again. I got seven estimates and none felt credible--I was ready to give up. Then I met Javier at Qualitek. I knew right away he was the real deal. His setup and confidence stood out, and I trusted him without needing a written contract. One week later, my truck was finished--absolutely perfect. The quality exceeded my expectations, and the price was exactly what he quoted. No surprises. Honest, skilled, and reliable. Highly recommended.

Cannot thank the guys at Qualitek enough. I am so happy to have my car back, but in a state that I…read moreforgot was even possible. My car looks better than it has in years, no exaggeration. Their team will set a reasonable turnaround, and not hold your car hostage for months while they extend deadlines. They somehow make feeling like having a car you've owned for a decade feel like you just stepped out of the lot of a dealership with new keys.

This is the best bodyshop I have ever found, SERIOUSLY best service ever. They are the most…read morefriendly, hardworking group. I told my mom to bring her car here in the future (from Dallas). They fixed everything on my car for the BEST price and returned a NEW car to me! I've never had a better experience. I will post after pics

I would never recommend Alfredo Collision to anyone…read more I brought my vehicle to this shop after a collision that affected the rear passenger-side wheel. The repair required replacing certain parts related to the suspension and wheel area. Unfortunately, my experience with this place was extremely frustrating from beginning to end. From the start, the woman working there who identifies herself as the Accounting Manager was rude, unprofessional, and very unhelpful. She behaved as if she owned the business, yet showed very little competence or willingness to resolve issues. I even asked to speak with the owner, Alfredo, and was given incorrect information about who the owner actually was. The biggest problem is that my vehicle was returned to me in worse condition than before the repair. After picking it up, the car started making loud noises that it never had before. This makes me seriously question the quality of the work performed. It also explains why they never wanted to provide any warranty for their labor. In addition, the shop kept my vehicle longer than expected and still attempted to charge $50 per day in late fees, which I find completely unreasonable considering the delays and the condition in which my car was returned. At this point, I plan to have my vehicle independently inspected to verify the quality of the work performed. If the inspection confirms my concerns, I will take the appropriate legal action. It is very disappointing to see a business treat customers this way. I honestly believe the owner may not be aware of how poorly this place is being managed and how much damage this type of behavior is doing to the reputation of the shop. I strongly recommend that anyone considering this place look elsewhere for repairs.

Never did I think I would be writing a 5 star review for an auto shop but here we are! My car got…read morehit and Protech has been great. Not only was the work done well, they communicated efficiently and responded quickly to any question. They worked with insurance and I felt they were always honest and had my best interest in mind. Thank you, Nayeli!

Took my Beetle here after a hit and run situation....and they rocked!!! Lovely family business that…read moredoes high quality repair work, gives multiple updates along the way and the owner even cleaned my car ;) When I went to pick up, they noticed I needed air in a tire, filled it up and checked on another thing that was engine related and not on them. Lovely shop. Highly recommend! Oh! Forgot to mention, my car was ready a few days before their original estimate too!

G&G Auto Body is the only place to go for honest down to earth service. Scott is the one to talk…read moreto. He will tell it like it is, no pressure! I will never take my car anywhere else. For a local business G&G will get my business from here on out.

Both team members in the front of house are extremely helpful. They update you every step of the…read moreway. Received text updates. They were flexible with pick up time. They do not overcharge. They keep things above board. Car always looks new when I pick up. They go above and beyond. Realistic time frame for repairs. Would not go anywhere else.

Took my '21 Porsche 911 targa 4S in for a small dent. Santiago was great. Quick quote…read more Competitive pricing. Had the car for a week. Had been detailed inside and out when I took delivery. Repairs were perfectly completed. Huge fan.

Quality Auto Body is awesome. I'm super particular about our cars and have had a lot of work done…read morein Austin over the 30+ years I've been here. I found these guys about 3 or 4 years ago and will never take my cars anywhere else. They've done significant work on our 2020 Outback, very detailed work on my 2002 M5 and I won't trust my restored 1970 Bronco to anyone else. My cars always look like they're fresh off the lot when I pick them up. Their work is impeccable, their prices are very fair and Tom and Santiago and the staff or incredibly great to work with!

This is the only place I will trust with my car. I've been coming here for almost 20 years now and…read moreI've never had an issue with them. Every other place I've ever been I've had some sort of issue arise. I would not recommend any other place. Good pricing too.

This place is tucked away from the busy North Lamar street. It's a family owned place. I've taken…read moremy Lexus here to get new brakes based on a referral and saved 60% versus when i went to get the rear brakes at the Lexus dealership. Talk about an arm and a leg at the dealership! They also told me what will need to be updated/repaired in the future based on what they saw during the brake installation. So then when my neighbor took off my bumper a few weeks later, I knew exactly who I wanted to go to in order to have the body work done. It took about a week to get a new bumper, lights, paint job done, which is amazing considering this accident happened over Thanksgiving (my neighbor was apologetic and i'm grateful he left a note). I'll walk towards my car and admire how it glitters and shines in the sun. The job was impeccable, the team at the shop were communicative and supported me throughout this entire process with insurance by doing all the communicating. Seriously 5 star service and 5 star work.