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    Image Designers

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

    Services - Image Designers

    Manicure

    Manicure and pedicure

    Nail fill-in

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    6 years ago

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    Pivot Point Academy

    Pivot Point Academy

    4.0(18 reviews)
    6.5 mi

    I came to Pivot Point for a pedicure and simply wanted my no-chip polish removed along with a cut…read moreand shape. Unfortunately, the experience was extremely disappointing. Despite specifically asking for my nails to be cut and shaped, that was never done. The student took her time, but the entire service felt rushed and uninterested, as if she didn't want to be there. The pedicure itself was far below what I've experienced at other student salons. There was no heel scrub, no spa-like experience, and the water didn't even have bubbles. To make matters worse, there was a hair floating in the water. Instead of changing the water, it was simply removed with a towel and the service continued. What bothered me the most was the no-chip removal process. Rather than properly soaking the polish off, a rough nail file that felt like a piece of sandpaper was used repeatedly on my nails. It was uncomfortable, actually hurt, and left me questioning whether proper removal techniques were being followed. I've visited several student salons before and understand that students are learning, but this experience was nowhere near the standard I've come to expect. I left disappointed and would not return or recommend it to others.

    I had received a Groupon gift for a facial. I had to leave my first appointment before it was…read morefinished because it ran longer than 50 minutes, so I recommend to leave room in your schedule after the appointment if you want the best experience. I received a facial today. In both appointments, Pivot Point Academy made sure to evaluate me thoroughly to ensure that nothing was applied to my face that shouldn't have been; meanwhile, I was provided a well-rounded, hybrid experience of hydration, relaxation and breakout treatment. My esthetician was named Aliya, named after the singer Aaliyah. Aliya was not only skilled, but also very considerate of all of the components of what makes a good customer experience. She was sweet, thorough in both her approach and her application of the product, had good massaging techniques, was generally attentive to detail, and exhibited a wealth of knowledge that she's managed to learn within just a few months of practice. If I do book with Pivot Point again, Aaliya is definitely the one for me.

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    Pivot Point Academy
    Pivot Point Academy - Stylist Anthony Skorupa

    Stylist Anthony Skorupa

    Pivot Point Academy - Cut and styled by Anthony Skorupa

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    Cut and styled by Anthony Skorupa

    Image Designers - tanning - Updated July 2026

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