Worst experience. I do not recommend it. She used cluster lashes instead of individual ones as…read morerequested to save time. The saline solution she is using should be for a single use and discarded after 24 h or maximum 10 days according to the instruction, instead she is using big bottle for multiple customers which increases contamination and raises a concerning health issue. The service was painful and ended by removing the lashes with additional pain.

The best place in town to get eyebrows threaded! She has such amazing services, highly recommend!read more

I got my eyebrows threaded & Shiela did a great job. It was clean place & the service was quick.read more

Great service and great staff. I have always liked the way the treading process comes out.read more

Since the pandemic started, lounge clothes and a make up free face have caused me to not feel as…read morepretty as I used to feel. The day before my birthday, my Mom out in California surprised me with a gift certificate to Eye Beauty Studio for lash extensions. I had never had them before and I was VERY that they would look "fake". It was just some thing I have never looked into before. Either way, I was ready to give it a chance. I called Freda to schedule and lucky for me she had a same-day cancellation so I slid right into that appointment and it was go time. When I parked in front of the salon I texted to let her know I had arrived and she met me at the door, mainly due to Covid reasons. She walked me back to her HUGE private salon and I sat on the couch and immediately felt comfortable. Freda explained all the risks and benefits and I filled out a couple of pieces of paperwork. We came up with a plan after bouncing ideas back-and-forth, looking at photos and really just trusting the process. Like I said earlier, I had never done this before and since I had no idea what that's was about to happen I was a little bit anxious as we got stared but that quickly went away. Freda explained what she was about to do and why and it made me really understand the process of what was going on. Things can be scary when you're eyes are closed for an entire appointment... but not this one. She also really made me feel like I was cozy at home laying in my own bed. From the soothing music to the coziest blanket I've ever felt in my life, it wasn't ling before I fell sleep... twice. The rest of the time we had a wonderful conversation. She is such a good listener. I am so grateful to my Mom all the way in California who just wanted me to feel pretty because when I say I posed for my after photos, I POSED for those after photos. I absolutely adore Freda. On one hand she is so professional and an extremely brilliant businesswoman and on the other hand she is the kindest most gentle person who just wants to make people feel pretty. She is the perfect combination of everything that makes up a good human being and for me it's certainly a treat whenever I meet someone like her.

I have had a few services done. I started with eyelash extensions just for vacation but I've been…read moregoing back for over 2 years now because I love them so much. They're great if you want to look at least a little made up without spending time putting on full make up. In December 2023 I decided to have Freda, the owner, do a lip brush. I hate wearing lipstick since it dries up my lips, which was the deciding factor. It's a two step process but totally worth it. No more lipstick for me, only some gloss. Just recently they added facials to their menu. I went today and had a brightening facial with an exfoliation done with Kaylin. It was pretty amazing and Kaylin explained every step of the facial. My skin felt so subtle and soft afterwards. In fact, I booked my next facial appointment already and I've decided to do this once a month on the same day as my eyelash fills. They offer packages which makes it cheaper than buying individual facials. Moral of this long review...I am totally pleased with all of their services and can only recommend them to anyone who wants to practice some self care!

Hannah is just awesome! She is professional, kind and funny, she makes the whole process quick and…read moreeasy!!

Absolutely ridiculous I had trouble logging into the app. So I called and made my appointment for…read more1:45pm. Seeing I would not make the 1:30pm time. I showed up at 1:40pm and was told my appointment has been rescheduled to 2pm due to the wax specialist had taken another client. That's personally not my problem. I showed up early and on time. It's not my fault someone else can't respect other individuals time. I have been with European Wax center over a decade. I travel often between locations in TN, FL and NC. Sadly this location was the closet which is an hour away from where I stay. I have other obligations today and can't sit around and wait because somebody else decided not to be on time. It's completely inconsiderate and inconvenient. Side note the assistant manager was extremely emphatic and very friendly! I understand life happens. However today was not the day. I have other obligations. So very disappointing. And now I will have to drive an additional two hours just to get my already paid for services taken care of.

I visited her studio on 4/18/15. It was the worst experience I have ever had. She destroyed my…read moreeyebrows. I had specific instructions to keep my eyebrow THICK a little shape and overall CLEAN UP. She went out of control and took way way to much of my eyebrows and made them very thin. I was so upset. She took way to much off. I went home and tried to fix it but I was unable to do so. Her only response was to come back in three weeks and I'll fix them. I asked for a refund later that day and all she could do is laugh at how upset I was and threw the cash at me for my refund. I will never ever go back there again and I don't recommend that anyone should. STAY away and go into Raleigh.

Absolutely 100% NOT. This lady is was nothing but rude and she's extremely heavy handed. She came…read moreinto the salon late and while arriving I overheard her negatively talking about the early clients that were waiting for her. While in her chair, she roughly grabbed me to be in a position that would work for her to do my eyebrows. When I asked if she could be a bit more gentle, she became extremely unpleasant during my service. The fact of a matter is, this lady is HEAVY HANDED, her gestures are rough and she needs to acknowledge that. To me, it seems she doesn't respect her clients or their boundaries. Her prices are also high for the service, well at least she charged me $18 for eyebrow threading anyways. I'd say take your service and money elsewhere. There are plenty of places that offer the same service that will be gentle, kind and appreciative of their clients. Absolutely ridiculous.

They never give you the person you request. Today was horrible everyone was unfriendly and rough…read more They seed in a hurry. The one doing my manicure kept hurting me by yanking my fingers and filing my skin. I said ouch and she didn't care. I've been here four times but will not go back. I left in pain. I left a small tip but I don't think they understand. The price also is different every time even though I get the same thing done!!

We are in town visiting family and decided to make an appointment for pedicures and I did SNS Dip…read morePowder as well. The location is decorated very nice and is super clean. They line the foot bath of the spas with the plastic, so we were happy about that. We are also very glad we made an appointment because it was super busy. The only reason I am not giving 5-Stars is because the customer service was lacking. The person who did my pedicure was very rushed. She did a great polish job though. I had to ask her 4 times if she would wrap my nails so that I didn't have to wait an additional 20-30 minutes to let them soak for my new SNS. I am used to my nail tech doing this before my pedicure starts. I also had to ask for wine, no drinks were offered to us. The wine was great though. Overall we enjoyed ourselves, the place is great, the service could just be better.

: they greeted me when I entered. The nails I bought were cute. The lady at checkout was sweet and…read morequick. I liked the variety of products and brands, I don't frequent ulta but I was surprised to see how much it had grown since I was little, thought about coming back a different night to look at their perfume section but I won't be returning to this location. : I felt like a CRIMINAL Couldn't ask me if I needed any help with their hellscape of a nail section (or where to find it), but the same 3 employees steady walked by me to make sure I wasn't pocketing anything? I'm in scrubs. You'd see it bro. Also, I KNOW y'all saw me struggling to reach and sort through that messy asf display I just got off a 10 hour shift why am I doing your job? It's not like y'all were busy wiping off sticky products, that much was very obvious.

Rude salon staff and very disappointing experience. Went in to get an ear piercing, and they told…read moreus to come back in 45 minutes, saying they would call when they were free. They never called but we went back and the staff got pissed off at us for asking for the piercing. They need to learn manners.

Very kind and brows look great! They include trimming with the threading. Reasonable prices as…read morewell. Definitely recommend!

I was a walk-in with no appointment and the ladies threaded my eyebrows and I was on my way in less…read morethan 10 minutes. Clean shop with friendly staff. I will be back!!

I have been coming here for eyelash extensions and to color correct and go a little bigger on my…read moremicrobladed eyebrows for a few months now. I had a consultation with Sonya and we worked out a strategy to achieve what I wanted for my brows. I got them done twice in VA, both several years ago and they had started to fade a bluish/greenish brown from the dark brown they had been. This is actually the second local salon I visited for this service, the first told me I'd need to have them lasered off before starting over. Sonya evaluated and said she could fix them no problem. The first session we worked on the color correction and kept the shape mostly the same. The second session (a month later) we finalized the color and went a little bigger on the shape. The final session (a month later) we finished the shape and I ended up with exactly what I wanted. The process was easy, I felt informed every step of the way and Sonya is clearly an expect in her craft. As mentioned above, I have also been going to this salon for my eyelashes for a few months with Maria. She is also an expert at her craft and I always love my lashes. I have been very happy with my experience at Epo Beauty and I'm looking forward to seeing the new space.

The new location is beautiful. The esthetician Belle did an outstanding job. She explained the…read moredifferent lash choices to me prior to starting. I've had lashes for years and usually just went with the flow getting classic lashes. But this time I got hybrids and they will be my go to from now on.

Diana does a great job. Love having a local stylist who both uses organic products and knows how to…read morecut curly hair!

Dry Cut. Good review of my hair with an understanding of my objectives. Love the cut!read more