About 7 years ago my Mom was fitted with her first pair of hearing aids from a hearing aid center in Roseville, CA. Unfortunately, those hearing aids never meet her needs as they didn't work well, were very difficult to maintain and nearly impossible to change the batteries. At some point she had gave up on them and stopped wearing them. in late December of 2023 we were referred to Imagine Hearing Solutions through an insurance provider. I scheduled my Mom's first appointment for a hearing test for mid January. Janene (a licensed audiologist) was very friendly yet professional and made my Mom feel totally comfortable. She was very thorough in asking lots of questions and then explaining all the options to my Mom and why she did not have success with her previous hearing aids. My Mom selected her new hearing aids and had impressions taken for her new hearing aids. She was very excited about the potential of finally being able to have improved hearing. We were notified about 2 weeks after her first appointment that her new hearing aids had arrived. I contacted Janene and we had her new hearing aids fitted on February 5th. Once again, Janene was very thorough in explaining how to use the new hearing aids: from inserting, charging, cleaning, using the phone app to select the different filters, and answering any questions my Mom had. Since then Mom has had 2 additional follow up appointments and Janene has gone above and beyond addressing any concerns and insuring she is having the best possible experience with her new hearing aids. I encourage anyone that has hearing difficulties to make an appointment with Janene at Imagine Hearing for a hearing test. She will take great care of you and provide you an honest assessment of what can be accomplished with today's hearing aids. read more

So happy with my experience with Imagine Hearing Solutions. I was having such a hard time hearing I knew I needed hearing aids but I didn't know where to start. I saw Janine, the audiologist, and she was fantastic! She helped me pick out the best aids for my hearing loss. When they arrived she fine tuned them to meet my needs. I've heard horror stories of people getting hearing aids and hardly wearing them. I got mine and loved them the first day! It is great to be able to hear again! Highly recommend if you like first rate service. read more

I got hearing aids here Dec 2020. Janine is very easy to get along with and I feel great about my new hearing aids. I'm 33 and had been struggling with my genetic hearing loss for a few years. She worked within my budget. I was thinking about going to Costco and so glad I didn't. I paid a little more then I had hoped but it's totally worth it. I got ones that are rechargeable and have the blue tooth feature. I use it all the time for audiobooks and podcasts. You can talk on the phone with it but only in a quite environment. She made sure to gradually get me used to them and I feel good about the range that they have. When I take them out the world seems muted! I can finally hear my child when he talks to me from the back seat or hear my friends when they whisper. my quality of life has improved. Thank you Janine! read more

I gave a shout out a few months ago in our town's community group and forgot to write up a review on Yelp. So here's what I have to say about Janene Bauhofer! She is my most favorite audiologist in the WORLD. I have been to many different ones and there is nothing like the personal service and care that she provides. I have been seeing her...oh goodness....20 years?? I was a young girl (I was born with severe hearing loss) and then I moved away in my 20s and came back to her, then she retired and I was greatly taken care of but then the other audiologist all went on their different ways and the place I was going to no longer had an official audiologist. So 2018 I went searching for one and low and behold, I found Janene!! Had no idea but she is back and doing what she's REALLY good at! So if anyone needs anything, she is your person. Even if you've purchased your hearing aids from another place, she can help you and take over your care. I promise, you'll love her and she'll do everything she can to meet your needs. Oh and FYI, she actually listens to the patient when they say their hearing aid is acting funky (Even if the device that checks says it's fine). My aid was NOT working and she worked with me and believed me and got it sent out to be fixed and now I'm able to hear better again. Hurray! Sorry this is long but just wanted to send some positive vibes her way and to help anyone who's searching for an audiologist. read more

Who ever imagined, no pun intended, that the "Oh NO," of hearing loss could have such a wonderful outcome. Janene is both so gentle and professional that my fear and embarrassment just evaporated. I'd purchased the less expensive ($500.00) aids available from Medicare and found NO improvement in my hearing AT ALL. I was pretty discouraged and ashamed. I decided that my marriage was worth exploring alternatives (WHAAAAT Honey????)and sought opinions from friends and colleagues. The unanimous vote for Janene at Imagine Hearing caught my attention, and I can only tell you I, and everyone else is right in recommending her and her services. She presented me with several cost options, with the choice of a trial period, and several periods of warranty choices, She was calm and created "no pressure" throughout all of our interactions. I now hear TV on a low and mutually agreed upon setting. I don't often ask folks to repeat themselves. And when the surrounding environment is TOO loud, I can turn the volume down and be is blissful comfort. If you have ANY hearing issues, do yourself the favor I did, and call Imagine Hearing. You, your friends and loved ones, will be delighted you did. read more