I was able to get my broken hearing aid repaired and set to cover my hearing loss!…read moreKeep up the great service!

I highly recommend The Hearing Aid Center. David knew exactly what I needed, provided me with just…read morethe right information at each appointment without overwhelming me, and helped me with additional tips for my phone. On my second visit after I received my hearing aids, David gave me two additional programs, again with just enough information for me to feel comfortable using them. He and Kathy are efficient, cordial, and skilled, and the hearing aid David recommended was reasonably priced and just what I needed.

I appreciate the calm, kind, patient attention from both the receptionist and Rebecca the hearing…read moreaid specialist. Her assessment matched the Kaiser Permanente audiologist evaluation. It is easier to get appointment at this hearing Life Center and it looks like it is easier to get appointments for any ongoing needs. Paying interest free for 36 months makes it easier. Rebecca selected hearing aids that match my skin and hair color, are comfortable and the right amount of technology for my life.

Weeks prior, we received multiple notices reminding us of our appointment and repeated messages to…read morecomplete the pre-appointment questionnaire, which we did. Drove an hour to this location (Roseville, CA) through major road construction to find out my 97 year old mother, who has worn hearing aids for many years, had some fresh earwax in the outer canal of one of her ears prohibiting the administration of their hearing test. We were instructed to go to a drugstore and purchase ear wax remover and return in 3 weeks for the hearing test. Apparently, they can't clean ears. Given that her ears were just cleaned by an ENT the previous week, I am suspect of this business. We were there less than 5 minutes. The ??audiologist?? at this location was substituting for the regular person who was on vacation. I declined scheduling another appointment in three weeks, blocked their business phone as spam, and unsubscribed. My next destination Costco-- I do not recommend HearingLife under any circumstances.

My out of town friend's hearing aid stopped working while visiting here. Avalon fit me in that…read moreafternoon, and Betty was able to get it working again! Her caring approach was wonderful. She even did a brief hearing test and recommended that when he returned home he should upgrade the quality of his hearing aids. Nothing in it for her. Just good caring advice!!!

I have been part of Avalon Hearing Aid Center on Fulton Avenue in Sacramento for about 6 six years…read morenow, and they are wonderful people. You walk in there, and everyone is so nice. The people who work there always greet you with a real smile, not a pasted on smile. I have never had a problem with them. Their customer service is superb. They are very professional, and I never feel any tension when I go in there. I really would recommend them to anyone! Go be a part of Avalon Hearing Aid Center on Fulton Avenue. They are the best. Debra Clarke An Extremely Happy Customer

My aunt is in her late 90's. She has purchased 2 sets of hearing aids from them. When she…read morepurchased The second set of hearing aids the employees there told her that they called her insurance company and there was 0 coverage for hearing aids. I checked with her insurance company at a later date and they said they would have covered part of it. When I called this company to tell them the man said it was too late to recover any of it and the person who helped her was no longer there Two days ago I took her hearing aids in the be cleaned- I also told the man they never fit in her ears properly. They fall out. She didn't tell them before, she should have but doesn't like to complain... even tho she should. The man was very arrogant and told me they were too old that she should get a new one. I told him that she was on a very limited income and she couldn't afford new ones. He was not very sympathetic and acted as though he didn't want her to come in to have it adjusted since they were older. He was not at all welcoming, friendly or caring! I would never go there for hearing aids

The staff here is amazing! They are so attentive and accommodating. I could not find anyone to test…read moremy child's hearing in Sacramento unless I waited 12 weeks. The staff at Placer Speech and Hearing got me right in even when I had to change my appointment. They also were fabulous with my daughter, great experience all around. I just can't say enough!

Professional Staff Janet has lot of experience in hearing aid, know every deferent hearing aid…read morefunction to help you to select the best hearing aid which is fit for you, solve problems for your existing hearing aid. very knowledgeable. very patient to explain where the problem is.

I'm very disappointed with the experience I've just had! I…read morehad an appointment scheduled for Wednesday 2:00 pm, arrived 15 minutes earlier and the office is closed. Called the number, and they told me there is no one in the book and they doesn't work on Wednesday!

I have only glowing feedback on this hearing aid business. Roselynn and her team are incredible…read more They are very responsive, friendly and only have their patients best interest in mind. No pressure sales. I highly recommend them for any hearing solutions.

Highly recommend this office for any hearing issues. I had an urgent issue and Dr. Roselynn Young…read moreand her staff got me right in same day for an urgent ringing I had in my ear. They did tests and diagnosis. Very impressed! Thank you

This is a FIVE STAR review that California Hearing Aid Center (CHAC) has earned on a bunch of…read morelevels... Any one of them would have been worth a good review, but taken all together -- simply outstanding... Actually, this would have been a TEN STAR review, but Yelp doesn't go that far... =8-) Will go through the reasons one by one... My wife is extremely hard of hearing... We are retired and the whole idea of the several thousand dollars for hearing aids seemed beyond our means... The insurance company that handles our Medicare Supplemental Coverage added a perk this year: $1,000 toward each hearing aid... Suddenly hearing aids seemed within our reach... CHAC was one of several providers in their network... We contacted a few of those providers but were unimpressed until we reached CHAC... The person on the phone, Brooke, clearly came across as interested in our situation... However busy at the time, she made us feel like we were her only interest... We talked a bit about options and how this would all unfold... Brooke really gave us confidence to go forward with them... Their office is located nearly fifty miles from home... We live in the Sierra Foothills of Amador County, California... Hundred mile round trips did not sound appealing... Brooke cinched the start of the dance by telling us that their hearing specialist comes to our rural community regularly... The round trip was reduced to 1.8 miles... We'll take it... Our first encounter with the specialist, Keith Rios -- who we now know is the owner -- was thorough, professional and instilled tremendous confidence to us... Then he absolutely sealed the deal: He noticed something in the tests he gave my wife that might suggest an underlying medical condition requiring more than just hearing aids... He asked us to get a referral from our family physician to an Ear Nose Throat medical professional to check that out before going forward... He could have closed the deal right then and there for what surely would have been a quite handsome profit, but he was willing to forego that to make sure that hearing aids would be the appropriate solution... That professional integrity alone, was worth the FIVE STARS... The process took a couple months to unfold: getting the GP referral, booking the ENT appointment, going to the ENT professional, getting her diagnosis (false positive on the first tests; hearing aids would be sufficient), forwarding her notes and Rx to CHAC, getting the devices ordered and delivered to CHAC... Today my wife received her hearing aids during one of Keith's visits to our little community... He walked her through the whole process, made sure they worked as planned... All the while he was both the consummate professional and fully compassionate and caring to be sure that my wife was comfortable with her "new" experience... Unexpected side benefit: the particular hearing aids Keith recommended and we ordered include a three year supply of batteries... Considering the frequently short life spans for hearing aid batteries, that works out to something between $450 and $600 of an unanticipated benefit... There's still more... This turns out NOT to be a "fire and forget" situation... We will go back (1.8 mile round trip, remember =8-) once a month for several months for Keith to check that she is becoming comfortable with the hearing aids and to respond to any questions that arise from their use... So, as I write this review, my wife is out in our little garden listening to the birds singing for the first time in years... THANK YOU, Keith, Brooke and the entire California Hearing Aid Center team...

Once they have received the big sum for the hearing aid, they lose interest…read more My mom's appointment was on August 29, 2023, when she received the hearing aid from Keith Rios. After the appointment, I called the California Hearing Aid Center to arrange a follow-up appointment. However, I was informed that they only had schedules available for the following two weeks, and I was advised to call back later in the month. I called back three more times to no avail. I was on a trip to Europe and even called from there to ensure that she would be seen as soon as possible. Unfortunately, no one returned my calls. In the meantime, my mom's hearing aid was malfunctioning, and she urgently needed to be seen by Keith. During the week of September 25th, I made numerous calls until I finally reached someone at the center. They scheduled an appointment for October 24th and mentioned that if I didn't hear back, I should consider the appointment confirmed. Today, on October 5th, I called three times and left messages, but no one returned my calls. Finally, at 3:52 pm, I was able to speak with Karen, who informed me that she couldn't locate my appointment because Keith would be out of the office on October 24. I want to know why this call center is not functioning and why there is no respect for patients concerns nor caregiver time. I am very dissatisfied and frustrated with the call center performance and don't recommend this Hearing Aid Center!

Very receptive to your needs. Always prompt response from his office. He is professional and…read morecourteous.

Hmm, well I've posted a review a few weeks ago with lots of details, so hope it took as the at…read morereview still stands. They are amazing, kind and professional. Highly recommend them for all your hearing needs.