About 7 years ago my Mom was fitted with her first pair of hearing aids from a hearing aid center…read morein Roseville, CA. Unfortunately, those hearing aids never meet her needs as they didn't work well, were very difficult to maintain and nearly impossible to change the batteries. At some point she had gave up on them and stopped wearing them. in late December of 2023 we were referred to Imagine Hearing Solutions through an insurance provider. I scheduled my Mom's first appointment for a hearing test for mid January. Janene (a licensed audiologist) was very friendly yet professional and made my Mom feel totally comfortable. She was very thorough in asking lots of questions and then explaining all the options to my Mom and why she did not have success with her previous hearing aids. My Mom selected her new hearing aids and had impressions taken for her new hearing aids. She was very excited about the potential of finally being able to have improved hearing. We were notified about 2 weeks after her first appointment that her new hearing aids had arrived. I contacted Janene and we had her new hearing aids fitted on February 5th. Once again, Janene was very thorough in explaining how to use the new hearing aids: from inserting, charging, cleaning, using the phone app to select the different filters, and answering any questions my Mom had. Since then Mom has had 2 additional follow up appointments and Janene has gone above and beyond addressing any concerns and insuring she is having the best possible experience with her new hearing aids. I encourage anyone that has hearing difficulties to make an appointment with Janene at Imagine Hearing for a hearing test. She will take great care of you and provide you an honest assessment of what can be accomplished with today's hearing aids.

So happy with my experience with Imagine Hearing Solutions. I was having such a hard time hearing I…read moreknew I needed hearing aids but I didn't know where to start. I saw Janine, the audiologist, and she was fantastic! She helped me pick out the best aids for my hearing loss. When they arrived she fine tuned them to meet my needs. I've heard horror stories of people getting hearing aids and hardly wearing them. I got mine and loved them the first day! It is great to be able to hear again! Highly recommend if you like first rate service.

They don't answer the phone here. Every time that I've…read morecalled, my call went to voicemail. Whomever is relaying the messages, seems to be disabled because the messages have never been relayed correctly. Krystal was quite unfriendly which is ironic since she's the patient care coordinator. They are very uptight about covid. Cleanliness is of utmost importance but they are so nervous that they don't allow walk-ins. Further, they don't seem to want the business because they don't help with following up with doctors or insurance.

Thank you Diana and Marco for the great care of my 100yr old Mother. Always so kind. l will always…read morerecommend them l anyone with hearing problems. so nice to have store here in Auburn.

marco and dianne- amazing service way better than other stores in other areas.... im very b=very…read morehappy

The entire staff was very friendly and Dr. Cohen was very personable and often funny- made me…read morelaugh. He was very confident and explained clearly my issues with my sinuses and hearing. I feel well taken care of.

I have an unusual genetic condition which effects saliva production. Dr. Cohen took immediate…read moreinterest and performed a through examination of my mouth and salivary glands. He prescribed a medication that absolutely provides relief! I was so impressed with his knowledge that I immediately shared the news with my mother and her doctor. Mom is doing better, too.

My aunt is in her late 90's. She has purchased 2 sets of hearing aids from them. When she…read morepurchased The second set of hearing aids the employees there told her that they called her insurance company and there was 0 coverage for hearing aids. I checked with her insurance company at a later date and they said they would have covered part of it. When I called this company to tell them the man said it was too late to recover any of it and the person who helped her was no longer there Two days ago I took her hearing aids in the be cleaned- I also told the man they never fit in her ears properly. They fall out. She didn't tell them before, she should have but doesn't like to complain... even tho she should. The man was very arrogant and told me they were too old that she should get a new one. I told him that she was on a very limited income and she couldn't afford new ones. He was not very sympathetic and acted as though he didn't want her to come in to have it adjusted since they were older. He was not at all welcoming, friendly or caring! I would never go there for hearing aids

The staff here is amazing! They are so attentive and accommodating. I could not find anyone to test…read moremy child's hearing in Sacramento unless I waited 12 weeks. The staff at Placer Speech and Hearing got me right in even when I had to change my appointment. They also were fabulous with my daughter, great experience all around. I just can't say enough!

My uncle is currently staying here and our family couldn't be happier with the service and…read morecompassion he receives from everyone here. From the front desk, to administrators, to staff. Everyone is professional and dedicated. The facility is one of the cleanest I've ever been to. Feel like I'm at a high level hotel whenever I go to see him. Please do your loved one and yourself a favor and book a site visit and tour. I'm certain you will be just as pleased. Wishing your loved one a healthy recovery on their journey.

My mom has stayed here a couple of times. The staff was very friendly and professional. The…read morePhysical. Therapy she received was excellent. It is a very clean facility. She loved the food and the caring atmosphere would definitely recommend to family and friends.

Best Healthcare in Sacramento County ! There is the only cardiac clinic for woman only run by a…read morewoman . This is especially rare and it is well known that women's heart disease is different than men's and must be treated differently . The name of the MD is Dr. Villablanca . She is great . There is also a clinic for transgender care that is run by a transgendered man. And recently a new clinic for older adults for Healthy Aging . This is just a few of the exceptional opportunities for your healthcare. My primary physician is Dr Bridgette Berry and I would not want anyone else to take her place. She is a member of the UCD Group .

He listens closely to what I say and offers solutions for my concerns. He and his staff always help…read moreme solve pharmacy complications right away; they are easy to work with, and caring in following up.

Oh my gosh. Dr G., you are amazing. Not only did you take such great care of my father, so did your…read morestaff. Thank you from the bottom of my heart.

These guys are amazing! The entire staff knows how to treat patients, and that is first and…read moreforemost, as real people. They do everything but say "let's be friends," yet you leave your appointment feeling that they might as well have said that, too! You may meet Reena or Ian or Dr. Vaughan himself, but you will get the same feeling from all of them- professional expertise first, with a general feeling of welcome and a listening to what you have to say. I've had two visits, and am very impressed, especially having received less than pleasant experiences elsewhere. I'm sold on these amazing people.

I'll start off by saying I was pretty happy with this practice while my PA was a part of the…read morepractice. She left the practice recently and while I understand that people move on, I was never notified of her decision. No one let me know that I would be assigned to a new member of the team (who hasn't even started at this point). I called to have an appointment regarding something timely and was pushed out for another week and a half because of an issue with the staff. From there, they didn't even suggest the other possibilities for me to be seen sooner. I figured out ON MY OWN that I could be seen at a walk-in clinic. I needed to have some paperwork filled out but the physicians on staff cannot complete this because the person who performed my physical is no longer working there. They did try to work with me and give me an alternative but when that wouldn't work, they wanted to charge me for a second physical for the year. This is baloney, I already had a physical. It is not my fault that they are having staffing issues. I will gladfully take my medical business elsewhere. I kind of suggest you do too.