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    Imagine Realty Services Limited

    2.0 (24 reviews)

    Services - Imagine Realty Services Limited

    Property management

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    7 years ago

    Imagine has been our property manager for about 15 years. They have always been competent, thorough and honest.

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    Rentals America - Tucson Property Management

    Rentals America - Tucson Property Management

    (24 reviews)

    Richland Heights West

    We searched the Tucson area for property managers ... and found many…read more Many we wouldn't consider! Then we checked Rentals America reviews and were very favorably impressed by the positive reviews by both owners and renters. We're delighted that Charity King represent us. To paraphrase the advice for having a happy life ... Happy renter, Happy owner Ira

    I was re/searching property management companies for my first-ever rental property. I wanted…read moresomething local but also an agency that had longevity and, of course, good reputation/reviews. I recognized early that given the sheer impossibility of satisfying all tenants, or owners, no property mgmt company is going to have higher than a 4-star average. And then I came across R.A. with a solid 4+ star average. As I read through dozens and dozens of reviews (here and other platforms), there were a couple of managers themselves who stood out. One was Laina (who turns out to be a supervisor) and the other was Irene. My first inquiries (whether to retain them, what I need to know to be a good LL, and what to watch out for) were directed to Laina as I was preliminarily curious about their management style, prerequisites, and costs. I was especially concerned about the tenant vetting and application process. Laina was extraordinary - always easy to reach and never rushed me in my relentlessly probing questions. I was impressed by the guarantees and the no-commitment promise that RA stands by as well (that's confidence!). Once I had finally settled on RA to manage the house I had purchased I was fortunate to be assigned to Irene. She is meticulous, punctual, responsive, demanding, patient, persistent, and somehow still manages to accomplish all that with good nature. I wouldn't want anyone possessing less than every one of those standards to be responsible for supervising my home. She is also accessible by direct texting and email and has always responded within hours if not minutes. When I thought my house was ready to be listed Irene stopped by to lend her critical eye. I kid you not, she found 15-18 things that needed fixing, cleaning, removing, painting, or installing. And fair warning, many of those issues are deal-breakers for RA (refusing to publish my rental until they were fixed). However, their high operational standards translate into presentability. It took me, plus a hired handyman, almost 2 weeks working every evening and wknd to get the entire list finished... and it made a world of difference. It's remarkable what "you can live with" vs what is appropriately marketable. R.A. was running a summer retainer special of $599 that included all of the above and also professional photos for the listing - on par with the industry. The $99 flat fee/month for management was another selling point. There are a couple of companies that will manage for slightly less (e.g., $75/mo) and a couple that charge a flat 10% per month no matter how high the rental price is (which is ab$urd). RA's costs include two random inspections/year, the dreaded eviction scenario, and it places them between you and the tenant as the primary contact for all things - from complaints, to rent, to repairs. Once you've hired RA, you'll get a monthly newsletter and occasional articles about being a "landlord" and about market conditions in your metro area. They are loaded with helpful tidbits and illuminating graphics. Note: rent is typically due from the tenants on the first of the month but the transfer to your bank account will occur on the 10th or 11th of the month so digure how to float your mrtg payments accordingly. There is a bricks/mortar location just north of Campbell/Ft. Lowell and that was also important to me - to lend legitimacy to the company. It is modest, with basically a front desk and small office but it's staffed by a receptionist M-F from whom you can get sample documents and preliminary questions answered too. At the end of the day, property management is 30% fees/costs and 70% skilled diplomacy -- between owner/Mgmt and between tenant/Mgmt. You need to have those relationships working smoothly, precisely because of the inherent friction points that they so easily generate. In Laina and Irene RA's mgmt team does a tremendous job navigating each.

    Tim Stoner - Oasis Property Management

    Tim Stoner - Oasis Property Management

    (3 reviews)

    With Susie Sheehan and Tim Stoner being licensed realtors sworn to a code of ethics, I felt…read moreconfident leasing through them. After adhering to all the requirements of my tenancy, I am distressed to see that they let the landlady, Aileen Loranger, help herself freely to my $2000 security deposit, instead of upholding the lease: I had agreed to pay for a professional cleaning which came to $350, leaving a balance of $1650 due to me. I had also paid a non-refundable $350 pet fee at the beginning of my 16 month lease: I received $774.55. When I called them, Susie in particular was hostile and argumentative, while Tim was dismissive that they go with whatever the landlords want. I reminded him that I had called him when I first arrived to occupy the residence about the extensive tile floor looking dirty like an army had been marching around. He just said it had been cleaned and I realized that this was decades of ground in grime and wear. The landlady added $555 for this. I sent him photos of the condition of the floor from his own rental listing and received $277.72 without any comment. This was half of the $555.45 but there is no justification for me paying anything for a floor that should have been refinished before I moved in and had to live with this. I was charged $220 for "landscape clean-up" with Susie asserting shrilly that landscaping was my responsibility. Well sure, to keep the plants healthy, but this was for a lovely vining plant with flowers cascading down the wall. It flourished during my care and Aileen wants to charge for whatever amount of trimming suits her. Furthermore, my lease states that the security deposit is for damage, no coverage for landscape clean-up. $110 was charged for some maintenance assessment, something about a light bulb (two had started to flicker at times, looked like an electrical issue) and removing a worn surface for discard. Again assessments, light bulbs, etc, are not damage that would qualify under their leasing contract. The $350 pet fee was plenty for adding to the worn surface before they threw it out. I would also like $500 returned for the week before my February 22 arrival. This was slipped in at the last minute, with Tim saying they start leases only on the 1st and 15th, an outrageous rip off.

    I recently applied for a property with Long Reality Oasis Property management Tucson Az. While…read moredoing a in person phone and verbal interview i was asked about a issue with a past property i had a rental issue with. After i replied to the question, Tim Stoner seemed to be satisfied with my answer and was in concideration of my response. I was also credit challenged and had no hope of being approved through traditional approval practices as well. And within just (Minutes) i was approved for my rental application. Ultimately i call this rental forgiveness and was given this second chance through Tim Stoner at Long Reality (Oasis) Property management Tucson Arizona. After moving into my beautiful rental i had only been there a few days and i locked my keys inside my guesthouse and called Tim Stoner immediately at 5:00 pm. Well Tim was so very understanding and went out of his way and dropped everything and came straight down within minutes to let me in. In today's market rental agents are never this understanding or willing to go to these lengths to help residents and won't make the time to do such things. I am (62) years old and never seen someone be so Kind, Considerate, Understanding and Caring towards a resident. I highly suggest to anyone wanting to get approved for a rental to come to Long Reality (Oasis) Property management Tucson, for approval. Results may vary. Rick Lyon Thanks, Oasis. An extremely satisfied Resident.

    Blue Fox Properties - Proof of property returned clean.

    Blue Fox Properties

    (111 reviews)

    We recently filled out an application for a rental property in Tucson. They require that all…read morepeople, over the age of 18, fill out the application. So that meant our son, who is a freshmen in college (just graduated from high school last year) had to fill out an application as well. He is living with us to save money and only have to pay tuition. My husband and I both have credit scores in the 800s. Our son, who really doesn't have any credit yet due to his age and recently graduating high school, does not have any credit right now; therefore, his score is low. They denied our rental request due to our son's credit score. FYI, we spent $55 per applicant ($165 total) as well as $60 for both of our pets' "application." Also, our realtor reached out as well, since we recently sold our house, to help us with this situation. This company refuses to call our realtor back and he has called three times. This is extremely unprofessional. I do not agree with this policy, especially since there is no way to fill out another form to explain the situation. However, even if I did understand the policy, they should be more up front with the information. When we emailed the representative about our 19 year old son still living with us, she could have easily told us that there was a high chance we wouldn't get approved due to our young adult son not having a credit score. DO NOT DO BUSINESS WITH THIS COMPANY!! They will take your application fee(s) and not have any cares about extenuating circumstances or any customer service decency.

    I'm extremely disappointed with the way this entire rental experience was handled. I've rented from…read moremultiple companies over the years, and this has by far been the most unprofessional and frustrating process I've ever dealt with. First of all- your office is for appoint only. In which you refuse to meet your tenants and I'm assuming it's due to the shady practices you guys are known for. I've been to your actual "unmarked" office- about 8 offices down from where it's says you guys are on google- where you all hide and brag about how "property owner" comes first but the tenant doesn't matter. The tenant is the one paying your bills- may want to rethink and restructure. From day one, communication was inconsistent, and when issues arose, it always felt like the responsibility was pushed back onto the tenant, even when we followed every step required of us. The sliding glass door situation is a perfect example -- we reported it, waited for a response, were ignored, and then somehow became responsible for a drastically inflated repair bill from the same vendor who quoted us $700 directly. Being charged $2,100 for the exact same repair is unacceptable and absolutely feels like taking advantage of tenants. Regarding my security deposit of $2,992: The home was brand new when we moved in, and we took excellent care of it. The house was still in great condition when we left -- cleaned, maintained, and without any damage beyond normal wear. The charges you've submitted do not reflect the actual condition of the home, and I do not accept the validity of the invoices you provided. I know for a fact the move-out repairs did not cost anywhere close to the deposit amount. This entire experience -- the communication, the handling of maintenance issues, the inflated charges, and the lack of accountability -- has left an extremely negative impression. I will not be recommending your company to anyone, and I will be advising friends, family, coworkers, and anyone seeking housing to avoid renting from you

    Fort Lowell Realty and Property Management - After thousands in deposits and advising things need painting and cleaned, this is what I was forced to move into and what I pay $1400 for..

    Fort Lowell Realty and Property Management

    (97 reviews)

    Richland Heights East

    Juan Miller was very kind very professional and he left my kitchen very beautiful and clean. Thank…read moreyou for your time and treating me and my dogs very nice. He can do work at my place anytime. Thank you. Felisa Martin Pratt and family.

    This company honestly should not be in business. In my experience, they are extremely…read moreunprofessional and difficult to deal with. Once you move in, it becomes almost impossible to get in contact with management. When our AC went out during the summer, our apartment reached 101 degrees and stayed that way for a week. We were not offered a hotel or any temporary solution. We ended up paying out of pocket to fix the AC ourselves, and nothing was deducted from our rent to compensate us. When it came time to move out, communication became even worse. They ignored calls and messages, making the process unnecessarily difficult and seemingly trying to force us to continue paying rent for additional months. Safety is also a major concern. There are frequent break-ins, especially in the laundry room. Strangers regularly attempt to enter the property. I've witnessed ongoing fights, drug activity, and needles and other dangerous items left on the ground where children play. Children are often left unsupervised at the pool. This is not a safe or family-friendly environment. Management is dismissive when concerns are raised. I personally saw a neighbor assaulted by another resident, and nothing meaningful was done. Instead, it felt like management targeted and pressured residents who spoke up. The facilities are poorly maintained, safety is ignored, and the only thing that seems to matter is collecting rent. I would strongly advise anyone considering renting here to look elsewhere.

    Tucson Property Executives

    Tucson Property Executives

    (23 reviews)

    Marni Allen is nothing short of astounding. She recently sold three properties for me in what is…read moreNOT a seller's market. A few specifics- 1) She's diligent. She just WORKS. All I had to do was kind of let her loose. 2) She makes it EASY. A couple of my places needed some painting and make ready. She just handled it all! She dogs down any information needed. She even visited the City for info on my behalf. 3) She is a GREAT COMMUNICATOR! THIS is where other realtors failed me. One guy even blamed me (when I fired him) for making his job hard-- but he'd never communicated this to me along the way. Marni tells you what you need to do to reach your goal. But she's not pushy and she'll work with you. 4) She's responsive-- usually within minutes. This works really well for me. When some issue or question is in front of me I'd much rather get it DONE than have to keep checking messages and emails or worse forgetting it altogether. 5) She has a deep network. She knows various vendors with good prices. She also doesn't hesitate to ask colleagues for their perspective. 6) She's fun. I could live without this for sure-- but why not ENJOY the process. We spoke very frankly and had some laughs along the way. All in the service of getting results. Real estate transactions are too important to leave with a lesser partner. Go with the best. Thank you Marni!

    These guys are the worst. Kept my security deposit and screwed me on a bunch of fees. Threatened to…read moresue me and never did because they know they wouldn't win. Bums

    Imagine Realty Services Limited - propertymgmt - Updated June 2026

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