Terrible customer service and no active website. Really stuck in a time warp…read more Just not pleasant to visit the place either What could improve? everything

¡CUIDADO! Sandra…read moreZepeda demuestra un comportamiento deshonesto como vendedora. * No informa sobre todas las opciones de puertas. En mi caso, afirmó que solo tenían puertas sólidas (las más caras) y nunca mencionó alternativas más económicas si estaba dispuesto a esperar. La puerta más cara que pagué costó $273.25, y nunca se me ofreció una opción más accesible. * Con las bisagras aplica la misma estrategia: solo cotiza las más costosas sin dar opción a otras. Pagué $25 por cada bisagra, y este costo no fue desglosado en la cotización. * No desglosa los precios, sino que presenta una cotización general sin especificaciones. * No entrega un recibo detallado; simplemente le indicará que lo recoja en caja sin ninguna aclaración. Al intentar resolver la situación con el gerente Adrián, quedó claro que su postura respalda este comportamiento deshonesto, ya que absolutamente ninguna resolución fue ofrecida. En lugar de brindar una solución, me insultó insinuando que no sabía quién de las dos decía la verdad, refiriéndose a la vendedora y a mí. No tuvo siquiera la consideración de ofrecerme un reembolso, aun cuando mi ÚNICO INTERÉS ERA DEVOLVER LAS BISAGRAS. Dado el comportamiento ilícito de esta empresa, me veré obligada a reportarlos por estas prácticas fraudulentas al Departamento de Regulación Comercial y Profesional de Florida (DBPR) al 1 (850) 487-1395 y a Miami-Dade Consumer Protection al +1 (786) 469-2333.

My evolution of hell dealing with this company. They came recommended from a coworker who had a…read morenew pool build. Yusniel promised me a backyard paradise in December 2024. $90k contract signed in March 2025 for a pool remodel with 2300 sq foot of deck. Work began in April 2025 and it has been a nightmare ever since. I never received a rendering despite multiple requests for one. They didn't pull permits (they said permits weren't necessary for a simple remodel). They didn't secure the work site and my 14 yo deaf American bulldog fell in the deep end, broke her hip, and devastatingly had to be euthanized. Their response "oh we could have put a safety fence up." They NEVER put up a safety fence. Ariel wanted to put a fence up after he quit. They lied to me and hoped I was dumb enough to not notice. The pool wasn't the shape or size we agreed upon, they tried to give me different pool equipment than originally agreed upon, different pool plaster, their workmanship was sloppy and subpar. The jacuzzi tiles were thick and uneven. They said it'll look better when filled with water. They destroyed my screened in patio and side gate. Yusniel continued to do whatever he wanted and didn't care what we discussed or what I wanted for my backyard. I couldn't work with Yusniel anymore. He is a wolf in sheep's clothing. Ariel took over the project in September 2025. He didn't know what he was doing either and kept trying to bandaid their huge mistakes. Ultimately the entire pool had to be demolished on November 13,2 025 as he wasn't giving me my money back and he said he knew he could give me the yard I was promised. I had no choice but to agree and allow him to start new but as long as everything was done properly. NOPE. He didn't want to give me a rendering or pull permits and wanted me to let me let his pool guy "do his thing." I felt stuck but I refused to let him continue without at least a rendering so we're all on the same page. Finally, November 21st Ariel said his engineer may have a rendering that day or by the next week. I then inquired about an overflow spa (since everything was already demolished). This was the only change I requested for the entire project. He told me it would be 8k more... despite everything I've endured and on top of the maybe 10k or 5k additional he said it could cost me due to them having to demolish everything. Before this, I had agreed to pay for materials for the new screened in patio they destroyed. So another $8000 on top of everything they put me through was crazy. I felt like that was something they should give me for everything I've endured and I told Ariel as much. Ariel said he's "giving me a new pool, not doing patchwork which is definitely doing a whole lot to rectify the situation." Basically, I should be grateful for him. I was beyond fed up and I let him know. Ariel then quit the job! Told me he "isn't comfortable working with me because I am holding on to the past which is behind us and not moving towards the future." He lied to me about purchasing my pavers. Initially claimed they were in an air conditioned warehouse pending delivery. All lies, he never even purchased them. I paid them 54k and they used my money to fund other projects. Continually blamed everyone and everything else for delays but they had no money for my project. They still owe their plumber $5000 out of a $7000 job and tried to get him to give them a $25,000 inflated invoice to not give me any money back. Ariel hired an attorney who tried to "work on me" to allow them come back and finish the job. Finish a simple pool remodel they messed up on, demolished, and then quit. Stated litigation is lengthy and costly and even if I prevail I won't get anything from them. Called me and sent me several emails to pressure me into letting them "finish the job." They claim to have spent 68k so far on my project but their breakdown contains work never performed. I called the news stations and Channel 10 is aware of my story. Their lawyer threatened the plumber if he speaks to the news they'll drag him through litigation. Hopefully they run the story and no one has to ever go through what I am going through with Cricket pavers, Ariel Grillo, or Yusneil Pedraza. They are a dishonest company with absolutely no integrity. I do not recommend them at all!!! Beware of @_cricketpavers_ for any of your outdoor living needs. @cricketpaversllc @cricketdriveways

Long overdue review. Quote done oct 2019 with Ariel who…read morecame to measure and gave expert advice on paver options. We did our driveway and we still get compliments. Job was started Jan 2020 and completed incredibly fast. Holidays and slow City processing permits was main reason for dAriel did not collect the last 10% until city gave the ok. It was a pleasure to work with Ariel and his team.

Great store for all your Big Green Egg supplies. Super friendly staff too. They always have exactly…read morewhat I need or they're able to get it pretty quick. They also have other brands and it's a full hardware, but I live far and come exclusively for the Big Green Egg stuff, and they never disappoint.

I wanted to put in a review for this Ace Hardware store as the local hardware store is unfortunate…read moreslowly becoming a thing of the past. The Home Depot's and Lowe's of the world have been killing then off but I do want to say that although the bigger stores have a lot of everything, it is the local hardware stores that carry and can you get you the niche screws, bolts or other items you can never get at the larger chain stores. This particular store has always been great and if they don't have it they can get it for you. Additionally, the customer service is excellent and the staff are always more than happy to help out. I have always been an advocate of supporting local businesses and would highly recommend stopping by and checking them out if you need anything for the house or any projects you may be working on as well. This particular store is located in a large strip mall right off of Old Cutler Road near Saga Bay, so you should not have any issues parking. Hope this helps and good luck!

I have been going there for over 30 years. Super nice, super knowledgeable and a family business…read more One of the few places I consider totally trustworthy

Fair sharpening at best they claim razor sharp. However it…read morewouldn't even slice through paper, nevertheless, being razor sharp at best

I can't even begin to describe how amazing the owner of this place is. Rick is so knowledgeable and…read moreincredibly kind. Although the wait was dreadful (due to the impending Cat 5 Hurricane Irma, not the company's fault!), Rick was patient and thorough with each customer. He was even so thoughtful as to offer everyone in line ice cold water bottles. Best customer service I've ever experienced. Will definitely come back for all our hurricane needs and would recommend without a second thought. I can happily say that with Rick's help, we're now hurricane prepared!

We had 2 shutters that were ripped off the wall by Irma. Our shutters are no longer made. The…read moreowner showed us how to bang them out in his workshop so they are good as new! I will recommend all of my friends because he helped me. Thank you!

Our experience with US Floors was fantastic! Their showroom offers a vast variety of flooring…read moreoptions. The US Floors team offered a friendly and knowledgeable 1 on 1 consultation for what we were looking for. The installers did a phenomenal and timely job getting our patio tiles installed. All in all, great products and services! Love to support a local Cutler Bay, family-owned business.

MOST RUDE. They make you buy a box of tile to see in home. Then I drove 60 mile to return and…read morewouldn't take it back. The tile was perfect no chips.

Landscape experts, this place know their stuff. You can ask what these experts recommend for your…read moregrass. There's so much items for irrigitation, pest control products, pest management, tools, etcetera. Issue with your grass, head over here and they will recommend something.

The folks at Pride Flooring are extremely professional, efficient and honest. We hired them to…read morerestore an old hardwood floor before moving into a new house. They got it done beautifully, on time and at a fair price. Joe was very responsive, walked us through our options clearly and was upfront about all costs. I'd recommend them for any flooring project.

We had a great experience with Pride flooring. They're very knowledgeable and professional. We…read moreredid most of our floors with luxury vinyl flooring. The price was right, the crew was professional, efficient and friendly. We're very happy with the result.