Mary and her crew have been cleaning my house for four years. I tried other cleaners and they were quite competent and efficient. But Immaculate Cleaning Essentials has gone above and beyond for me. And they're very nice people as well. They are always on time or text me well in advance if there are scheduling issues. They change the bedsheets if I leave out a set for them. They check with me if I need anything else cleaned before they go. When they clean they try very hard to take odds and ends and put them in sensible places. Even when they leave things on the counter they take pains to arrange things so they look nice. With other services I have used, it is not uncommon that little piles of odds and ends will be left on counters here and there for me to take care of. Immaculate Cleaning Essentials has never left unsightly piles behind. When they are done cleaning my home it looks as if I had personally supervised everything they did (and generally I'm not even in the house). Pillows and cushions are always neatly and attractively arranged. Sure, I get that everybody has a different idea of how they want their house cleaned. In my experience, the Immaculate Cleaning Essentials crew takes great care to talk to you and work with you to find out how you want it done. I can't think of anything they could do better. They get my highest recommendation. read more

I would highly recommend Mary to anyone looking for a new cleaning service. She recently cleaned did a deep clean of my oven. Keep in mind it is 20 year old. But I can believe how clean she was able to get it. I also love that she offers the option for organic cleaning products. Please help support this family business. read more

Mary and her staff have done such a beautiful job cleaning our home for 8 years! I highly recommend her services!

I can't recall how long I have used Mary and her team's services but it must at least been years. Her crew comes in on a bi-weekly basis. Mary has been responsive from the start and have worked with me and my sometimes weird schedules. She is understanding and flexible with my requests. Her crew comes in and does a thorough job every time. My husband was initially reluctant to utilize a cleaning service but over the years, have grown to trust Mary's team. They are professional and gets the job done well. I have recommended Mary for move out cleaning to my friends before and they are also equally as pleased with the level of service provided. read more

We are so happy with Mary and her crew. We can trust them in our home and they are always on time, thorough and consistent. They are masked and gloved and use good products which keep our home clean. We have had other cleaners oveaning!r the years, but no one as great as Immaculate Cleaning! read more

It's my first time trying deep cleaning service when moving out of an apartment, and I feel lucky to have worked with Immaculate Cleaning! The best part about it is their attention to details. Every cabinet, corners, gaps have been cleaned, not only the surfaces, which I think is what deep cleaning for. It's truly living up to the standards of being immaculate! Recommend anyone new to deep cleaning to try Immaculate out, it's totally different to other cleaning you may have used. read more

We're using Immaculate Cleaning Team for periodical house cleaning and recently asked to have our fridge cleaned. On top of as usual professional and beautiful job cleaning our home, the refrigerator is now also awesome and shines! Excellent 5+ star service, and good price! Our family highly recommend this company. We will definitely use them again! read more

I have used their services for years and they are the best. I usually am not home when they clean and I 100% percent trust them and that is huge for me! Never have had any issues and they clean great and consistent every time. They just came and cleaned my windows did a fantastic job. I highly recommend them!!!! read more

I highly recommend Mary and her crew. They have been cleaning my south San Jose home, twice a week, for years (with the exception of covid shut-down times). They are super reliable, conscientious, and do a great job. When I communicate to Mary that I need something different she is very responsive and flexible. I've changed times, dates, what I want cleaned that week, etc. She does a great job of accommodating me. Also, it something got overlooked or wasn't quite the way I wanted, she fixes it immediately. Communication is the key and she is a good communicator. Call her! read more

Hired Mary and her crew for a move-out cleaning. Out of all the companies I called, Mary was the only one who came out for a quote in-person. Since all the quotes came in at roughly the same price, I felt Mary would would be good since she was able to see the house and we were able to discuss what I was expecting. On cleaning day, 3 people spent close to 4 hours and left the empty house pretty much immaculate, better than when we moved in. This was at the very high bar of what I was expecting. Landlord was so delighted she is planning on using them in the future. Very pleased and would definitely call on Mary again for cleaning needs. read more

Worst service ever! First off...this person was late to her appointment and second of all the ladies that accompanied this Maria lady spoke no English, so it was very difficult to communicate with them. I was told one price and then the price changed towards the end. Unsatisfied with the service!!! Please shop around before hiring this monstrous service to do your home cleaning. read more

This review is not about how good Mary's cleaning service is. That is established in earlier reviews. This is to share an experience across a breadth of tasks, one which was not only a pure delight, it was one which genuinely made a huge difference. She came with an approach of helping someone, to solve problems, to be part of the project. She tackled a very broad range of items..cleaning, packing, sorting, organizing, managing. She moved her schedule to make time for attacking the problems. In the corporate world, we look for efficiency, speed, attention to detail, problem solving, time management and call it a "good job" if one or two are seen...this was an experience of all of these in a perfect blend. Words can't express the level of satisfaction and relief that she created. I would not limit approaching Mary for just cleaning. Any task that needs any of the above skills, Mary can be your go-to person. The experience she brings is amazing.Something I believe is driven by her wanting to make a difference which we as a community ought to cherish and nurture..... read more

I haven't been able to use the service. I called during normal business hours and left a voicemail explaining the cleaning I needed in a few weeks. I left my contact details. It's been over a week and no response. read more

I have used Immaculate Cleaning twice now once for a move in clean (the house was filthy and needed a deep clean) and a second time for general house cleaning. I have very high standards and Mary and her team did an absolutely outstanding job! They went above and beyond to make our house sparkle. I would highly recommend Immaculate Cleaning! read more

Mari and her team are truly amazing! We had a few different companies come out to clean our home and each one of them had their own horror story. Then I found Mari! They do such a great job and their attention to detail was unlike any of the other companies. I didn't have to constantly ask them to do things....they just knew! Mari is now like family! I have known her for over 4 years now and I can't say enough about her. I completely trust her in my home even when I'm not there! She's reliable, honest, and a great person! I hope others get the chance to work with a great group of ladies like the ones at Immaculate Cleaning! Without a doubt I highly recommend them....you won't be disappointed! read more

THEY DID NOT SHOW!!! We booked them for a deep cleaning move-out of our apartment. We had used their service two years before when we made a previous move and they had done a fantastic job. Because of how well they had done before I did not hesitate to get quotes from another service and simply contacted them. I spoke with them on the phone to make sure they would be able to come on a Saturday afternoon to fit our time frame (they assured me they could), a woman came by and walked through our apartment with my wife, told her what time they would arrive on that Saturday and they sent us the quote. Come of the day of our move and THEY NEVER SHOWED!!! I tried calling many times, only to get their voice mail. In the meantime all of our cleaning supplies were packed in the truck and so even if we had felt like cleaning ourselves we didn't have anything to clean with. I have now sent them TWO emails asking what happened and have gotten no response. What a shame that we had been so pleased with the first result and they just completely blew off formerly satisfied customers! read more

Like other people I've tried cleaning services and have felt let down, like "give me a free Saturday and I can do it myself". What a pleasant surprise. Not only would a "free" Saturday been sufficient time for me, I would NEVER have cleaned as well Mary and her team. Without a doubt, Immaculate Cleaning Essentials is THE BEST cleaning service. Starting off with an initial meeting meeting to walk through the house, discuss the type of cleaning supplies I preferred, and areas that require special attention. Additionally Mary explained her special attention to getting rid of dust. She is very professional and the rates are extremely reasonable. The day of cleaning they were prompt and got right into it. Excellent planning as everyone knew exactly what to do. My major problem area has been the kitchen floor. I had explained that I could bleach it two days in a row and it still needed cleaning. My white towel test found the floor the cleanest it's ever been. Much to my surprise the stove was cleaning as well. Incredible! It looked as clean as the day it was delivered! The bathrooms, counter tops, bedrooms all perfect. Even the sills above the doors were dust free. Just as a new car has that "new car smell" when Mary and her team were finished the house had a "had a dust-free clean house smell". Before leaving Mary asked me to note any area that wasn't clean enough. I give Mary and Immaculate Cleaning an EXCELLENT rating as is as good as it gets. Give them a try, I assure you there won't be disappointment only astonishment. read more

Mari and her entire team are wonderful! I moved to the Santa Clara area from San Ramon two years ago and I instantly connected with Mari when I first met to interview her. I was impressed that she made a list of my specific needs and later asked me to provide her with feedback after the first few cleanings. My home is consistently cleaned the way I want it and they are always here on the scheduled day. One big plus is when I arrive home my items (you know the candles and such things on a dresser) are put back exactly as I had them. Mari's team is always very friendly and I trust them wholeheartedly. I highly recommend Immaculate Cleaning for anything from deep cleaning to a consistent monthly cleaning schedule like we have. read more

I had the pleasure of using Mary and her team monthly for almost 2 years. They were awesome. I tried calling a few places for quotes, and Mary got to me right away and had the most reasonable prices. Easy to communicate with and always very flexible. I would always get a confirmation text the day before their arrival, so I was always prepared. The team that came were always so sweet and pleasant. My house was always so perfect when they were done. Everything was done well, and no detail was missed. I would highly recommend this team to anyone looking. read more

I had Mary and her crew do a deep cleaning of our house and I could not believe how amazing our house looked! We have hired other cleaning services in the past, and only were mildly happy at best. Immaculate cleaning got our glass shower doors so sparkling clean; a feat I never thought possible. Everything was impeccably done, and I couldn't find a single thing that they missed. Couldn't be more happy to have hired them for bi-weekly cleaning. Would highly recommend read more

We were never convinced of the value of a cleaning crew since all of our previous experiences with such crews ranged from the negative to only mildly positive. In other words we never felt that they were worth the money and the effort on our parts. Recently, we had Maria and her crew come in for a "one time" cleaning. She did a wonderful job with such attention to detail that we decided to have her regularly come to our home going forward. We had started with no intention at all of having someone come regularly to do the cleaning. However by the time Maria was done cleaning our home, we knew that we needed to have her come regularly! We look forward to having her come regularly going forward. read more

There is no contest when it comes to cleaning- I came home yesterday after Immaculate Cleaning Essentials did a deep clean of my bathrooms and kitchen, and I literally could not believe what an incredible job had been done. There were no corners cut, and extreme detail paid to every inch of the house. I seriously cannot recommend them strongly enough- PLEASE support this business by giving them a try- you won't be disappointed and you will never use another company again. DELIGHTFUL to work with, HONEST, and HARD WORKING. I was planning on using them for a single clean and now my parents and I are both going to look into getting weekly service. They were THAT GOOD. read more

I hired Mary and her team as a gift to my daughter for several visits while she was in graduate school. Mary cleaned her place to perfection and her team was always willing to squeeze her into their schedule. While she was busy studying it was peace of mind to have a spotless apartment. You can imagine how messy a college apartment gets, well Mary went the extra mile, even doing laundry and bringing extra people to ensure getting it all done. read more

Mary came out to quote for free and gave us detailed explanation of what she and her team would or wouldn't do. They showed up in a timely way at the appointed time and did a "deep clean" of our house. Very thorough, with much attention to detail. They we pleasant to work with and they did a super job. We were very glad we hired Mary and her crew. read more

We recently had immaculate cleaning do a deep cleaning of our house and the results came out beautiful! The shower doors and tubs were sparkling. We had a lot of build-up in the bathrooms and they did an excellent job of getting them to look great again. The kitchen is now super clean, and they even did the inside of the fridge! The windows look fabulous and sparkling as well. It made such a huge difference in our living room to have the windows cleaned. All around, the place looks like it has had facelift and it smells great too! Everyone in our household is enjoying the fresh clean look around here. The team of people that came here were very very nice and I highly recommend them. I will definitely be calling Mary and immaculate cleaning again! read more

Mary and her crew did a good job in my rental property (move-out). They were on time and they were honest about one or two things that they couldn't get done (not their fault when our electric outlet does not work in the car garage). They offered to come back to clean when we fix the outlet. Then I hired Mary and her crew to clean our residence. They did a very good job. Mary is responsive and she is someone I feel I can trust and rely on. read more

Mary and her crew are AMAZING! They just cleaned my home for an open house and it's the best it's ever looked. I always have high expectations when I have had a house cleaning and end up a little disappointed, but not this time. Mary said she would not leave until I was 100% satisfied and as she left said I could call her if I saw something later that I wasn't happy with. I tried 6 different people for a quote - a couple didn't call me back, and the others were slower to respond and cost more. Mary got right back to me on emails/phone, and has a competitive rate. She was very friendly and took care of my things -- I had to stop in and out while they were cleaning and every time I did they were all doing deep cleaning. They cleaned behind and under everything and didn't scratch an of our appliance. I will stop now but really, I'm never *that* happy with a cleaning -- I usually feel like I could do a better job myself. So glad I found her! And she has a cute Prius. :) read more