Took a chance with Pacific Green after my search for carpet cleaners. Reached out to friends and family for referrals with no luck. Brian was responsive and professional. I provided measurements of my room and he was able to give me a quote. There was no up charge or hidden fees. Brian explained to me the process and techniques he uses as well as the chemicals involved. He was very transparent with our interactions from initial phone call to completing the job. They arrived on time and were meticulous and efficient. I had three bedrooms cleaned. His partner Steve was very detailed. The pair works really well together. I would definitely work with them again. read more

Pacific Green Carpet Cleaning - Carpet Cleaning Near Me

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Great communication. Very professional. Did wonders on our white couch. Would highly recommend.

They did a great job! We had our stairs, carpet and sectional cleaned. They were super responsive, timely and did a great job. Our carpets are a little tricky and they worked so hard to make them look great. We'll definitely be using them again in the future. read more

I was having trouble finding a good reliable carpet cleaning service, but luckily I was recommended by Yelp this amazing carpet service that changed my living room and hallway carpet from stained old carpets that have been through years of pets and dirty shoes to look like brand new carpets, that I could hardly ever recognize as being mine on top of that the person who cleaned them "Steve" was very kind and was very informative about all the questions I had, and knew exactly what he was talking about and I felt very comfortable and confident about the results and that he performed. Reliable, affordable, and a local reliable business read more

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Brain was great from first contact through the end of service! Responsive, quick and an excellent job! I was concerned my carpets would lose that "new carpet" look and feel after cleaning but they didn't at all! I Will definitely use again when needed. Thank you for the excellent service! read more

What a difference! Pacific Green duet came over a little over an hour ago, and my carpet is like new. They are well rehearsed and very efficient, have great conversation, went through the house top down, always keeping me updated of their findings. There is no truck or water hose running through the house. It's a manual process, with every step that your carpet needs to be cleaned: vacuum, brush, clean, fluff, brush. We have carpeted open stairs and they look perfect. The rug got a touch up too, lucky! I highly recommend them and will definitely call them first next year. read more

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Highly recommend! Brian and his papa came on time. They are very quick to start. My 3 rooms very clean now without the stains! Brian even helped me remove stains off one of my chairs too. Price reasonable. They are very friendly people. His papa very funny too. read more

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Excellent all around experience! Communicative, responsive, friendly. And the carpets have never been cleaner. I never thought all those stains would come out, but they got them out! Great value for the money. Would wholeheartedly recommend them to anyone who needs carpets cleaned. read more

2 stars for good pricing but responses can improve. I set up an appointment but had to cancel with ample notice due to an emergency. I've reached back out twice since then to reschedule and have been left on read twice. read more

This is the first time I used yelp messaging system to communicate with business owners. Jeff the owner, was extreme responsive. I messaged him late on a Saturday night and he replied within an hour. Wow! I was able to communicate with him throughout Sunday as well and we scheduled a carpet cleaning appointment for the following day (Monday). That was awesome! I also want to highlight that they use green non toxic water based citrus cleaner, so it's safe for pets and kids. On the day of cleaning, Djon showed up in the time window as promised and he was courteous and did a fantastic job. He got some of the stains I highlighted to him out and he was super sensitive to me having a baby in the house and made sure he let me know which area he was working so I can move my baby to less noisy area of the house. The pricing is competitive, I got charged $160 for 5 rooms plus hallway. Overall I'm super happy I found them and would be a repeat customer. read more

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Brian replied for a quote request within a few hours, and his communication was great. Let us know when he would be here, and once had arrived, explained exactly what he would be doing, how long it would take, and what cleaning solutions he was using. He was very thorough, and was able to remove a piece of ground in gunk that we were sure was there to stay. The price was very reasonable and the workmanship top notch. We would gladly use Pacific Green again. Highly recommended. read more

I see why this company gets 5-star ratings! Brian/Joey showed up to clean my carpets and did a fantastic job. I needed to have 14 steps, 2 landings, and a small office room cleaned. When I was reaching out to companies for quotes, most of them were aiming for the sky in terms of price. (I provided detailed pictures and a video in my quote so that I could get accurate pricing.) Brian responded to my inquiry with a fair quote so I booked his service. They arrived early and did a really good job cleaning the carpets. There were some severely dirty/worn areas of the landing area at the bottom of my main stairs. Looks awesome now! I'm going to book this service again in a few weeks to do the rest of my condo. read more

I highly recommend their services. *Great time response for quote. *They quoted me their $89.95 Yelp deal which was the most economical compared to the other quotes I received between $100-$300. *Scheduling was very easy. *Brian called before arriving. He was polite and friendly. *Seemed to have no problem getting equipment upstairs to my 2nd floor condo. *Made my carpet look like new again. *Will definitely be happy to use their services again. Thank you! read more

Pacific Green Carpet Cleaning - I used the $89.95 Yelp special. Job well done! - Carpet Cleaning Near Me

Absolutely wonderful experience! Needed both my carpets and some furniture cleaned so did some research and came across PGC. Brian responded quickly to my inquiry and set up an appointment. Both Brian and his father Joe showed up on time and set to work. I can't say enough how great they were going over the furniture, finding a hidden stain that I never would've known was there and taking their time to make sure every corner was covered and cleaned. It was also delightful how Joe kept us entertained telling stories about Brian and his siblings as kids! I'm so happy with the job they did I don't need to look any further for when I need my carpets/upholstery cleaned. Thank you so much Brian and Joe!! read more

Great experience. We live in Aptos and contacted several carpet cleaners seeking a green clean at a competitive price. We have lived at our home for 5 years and this was the first time we have had the carpet cleaned I didn't realize that you need it done every 6-12 months. Anyhow, this was quick, affordable and no harsh chemicals for our dog or child. read more

No need to look any further! You will find everything you are looking for at Pacific Green Carpet Cleaning! Great service and excellent pricing! Brian is 5 stars! read more

I'm returning customer and they did another great job this visit. Carpet looks great and it's affordable not overpriced. I'd recommend them to any of my friends. read more

Fast, Easy and Affordable. Customer experience was good and the techs were nice. I didn't get to spend too much time chatting, but my husband said they were great. They cleaned our two bedrooms very quickly and it wasn't too loud so I was able to still have meetings through it. Will definitely come back! read more

Pacific Green (Brian/Joey) did an awesome job cleaning my carpets yesterday in bedrooms, landing and stairs. The last two cleanings used other company and they did NOT get the spots out Pacific Green DID. I would definitely use this company again, recommend and appreciate their hard work and efforts they put into the job before prep and their responsible cleanup and out. Quick and easy. So satisfied with the end results. thank you. Mary D. read more

Awesome/easy to work with team! I made an appointment Sunday night and they were here Monday morning got the job done within 30 min. Mind you I had a small rug that needed some cleaning. Highly recommend! read more

Brian and Joe were fantastic. I was looking for carpet cleaning in our high-rise office, and they were the first ones I found who didn't need to be attached to their truck to do the cleaning. They came in the evening so as not to disrupt our work day, and there is no smell the next day! The carpets look beautiful. Our building management turned out to have extremely stringent insurance requirements and Brian spent soooo much time trying to produce exactly the paperwork that the building wanted. I actually figured he would give up on me, because the work wasn't worth it, but he stuck with me to get the job done. On top of that, they offered us a discount since we're a nonprofit. Couldn't ask for better. read more

Fantastic service! Scheduling was super easy as the owner is very responsive. But the best part are results - my carpets look like new without harsh chemicals. Thank you! read more

My girlfriend spilled red wine on my large sectional. She was super sweet and found a cleaner for me. She put me in contact with them and when they arrived I realized I've used the company before. Jeff used to own it, now Brian has taken over. Brian was awesome to work with! He timely replied to my text messages. He was flexible when I needed to change the date. And his rates are fair. Most importantly, he was able to safely remove the stains from my cushions. He was efficient and thorough. I would recommend Pacific Green Carpet Cleaning in a heartbeat! read more

I call Pacific Green Carpet Cleaning several times a year to keep my carpets clean. I have two school-aged children who spill anything and everything on the carpets so I rely on Pacific Green to restore the look of my carpets and I'm always so happy with their work. read more

Brain was great to work with! Great communication, got the carpets very clean and did it for the best price out of all the carpet cleaners I saw/talked to on Yelp. I would highly recommend! read more

I haven't even had my carpets cleaned yet but I would like to leave a review about the customer service. After checking out their website I decided to email them to see if I could get a quote on my house. Less than an hour later Jim got back to me. He answered my questions thoroughly. I made an appointment and that was it. My appointment was three days after I emailed him which was awesome. He was very accommodating and gave me a two hour window when he would be here. I'll finish this review after he cleans the carpet. But if the customer service is this good I'm sure the carpet cleaning will be fabulous! PS the prices seem very fair too Had my carpets done today-beautiful result! They called before they were going to show up to let me know -they were very clean ,very professional and great customer service/prices as well. I highly recommend this business! read more

Brian had 4 flights of stairs and 2 landingsto clean in our townhome and a Karastan Rug. The stairs were quite the challenge and they are now super clean. His communication was wonderful, he was on time and told us he would be delayed by half an hour. They were able to use a cleaner to break down the dirt on the stairs and it looks great. I would use them again. His father came out to assist toward the end of the job. read more

They are great, i have two dogs at home which has caused a big mess for my white carpet. not only did they come by on time, they cleaned my white carpet so that they look cleaner than when i moved into my home. however there were some stains that couldn't be removed but i understood that since the previous renter used bleach to try and remove some stains. they quoted me $150 on the phone however when they came by they reduced it to $120 as that's what they quoted me the last time they came by. it was great that they honored their first visit's quote. they were done within an hour i highly recommend Pacific Green Carpet Cleaning. read more

This is my first time leaving a review on YELP and it's all because of the amazing service I received from Brian with Pacific Green Carpet Cleaning. Our plumbing backed up and it caused water to run into some of our carpet in the hallway. With a baby due in less than a week, my wife and I needed the carpets cleaned ASAP and that's exactly what Brian provided for us. He was quick with his response, punctual, and very helpful throughout the entire process. To go beyond the amazing service, Brian was one of the nicest and most genuine people I have ever met. Thank you Brian for your can-do attitude and your amazing service! read more

Amazing services! Heard about them from a friend who lives in a rental condo. Her carpet was spotlessly cleaned. We hire them for the first time for our house. The crew is professional. They go above and beyond to remove the stains from our carpet. Can't beat the price, so reasonable for the amount of work they do. At this price, I could ask them to come back frequently to clean our carpet. Cheaper and higher quality than doing it yourself. I highly recommend PGCC to our friends and family. read more

John and Daniel called a half hour before my appointment to let me know that they were on their way. The arrived ON TIME. Both young men were courteous, conscientious and accommodating. They offered help with moving some items I decided to leave in place and gave me a final quote after 15 minutes of measuring my 3,100 square feet of carpeted areas. They were a well organized team and very thorough in their work. After they were finished, they cleaned up their gear and made sure that I was completely satisfied before they left. The carpets were very clean and within 3 hours, they were dry. I will definitely use them again in the future. read more

Can I just say that this company is amazing? From the day we first contacted up until cleaning, the experience was very pleasant for a cleaning company. The owner, Jeff, worked with me to make an appointment even with a busy schedule. We got a great deal on a 2 bedroom 2 bath carpet cleaning. Brian Garrotto came to clean our carpet today while I was gone, and I seriously haven't seen the carpets this clean even after moving in with brand new carpets. You do have to lift up most of your furniture and store it somewhere that won't get in the way before they clean. We were able to move our furniture back about 5 hours later. He was very friendly to our three cats, which is very important to us because cats absolutely hate loud noises! (Their cleaning products are pet friendly, btw!) One of our cats even followed him around the entire time watching him, and he was more than happy to entertain her! Overall, I would absolutely use this company again and would recommend them to anyone looking for an efficient and thorough carpet cleaning. NOTE: You do have to move your own furniture before they clean. But it is well worth the effort, especially if you have animals that get their fur everywhere. read more

I've had my fair share of horrible carpet cleaning experiences, so I was hesitant to try again with my new carpet. I spent a lot of time researching different companies, and decided to try Pacific Green as I liked the fact that they use non-toxic solution and less water. On the day of the appointment, my husband and I had something come up so I had to push my time out a couple of hours and they were totally accommodating. Once the guy arrived (don't remember his name??), I pointed out the rooms to be cleaned--including my daughter's room which had quite a few dirty spots. The carpets looked like new by the time he was done...I was totally impressed! They smelled clean and fresh and were dry within a couple of hours. I will be using Pacific Green from now on! read more

Carpets look pretty good after cleaning. Priced reasonably (unlike some of the others with lots of Yelp reviews). Stains and spots are gone. Very professional. He had to reschedule once but did it nicely. Called 30min before arrival (as he had promised). No bait and switch pricing - honest estimate! read more

Needed a 2 bedroom and living room with 13 stairs and 2 landings carpet cleaned. Brian and Djon got the job done quickly and at a fair price. They called 30 min prior to notify me and were very efficient. Carpets are so clean now. Highly recommend! read more

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I called Pacific green and they got back to me same day (even though it was a holiday). They gave me a fair price with no hassle. Daniel called an hour before he was going to be here and arrived 10 minutes early. He was incredibly polite and professional. He only took 1 hour and 45 minutes to do the work. I have a small apartment and they did living room + 2 bedrooms and my sofa. All look great. I will definitely use them again. read more

Marcus came within the time frame that Jeff told me that they would come. He was very professional and did a great job getting the grime out of my carpets that my 2 young kids trashed. The carpet did dry within 2-3 hours and it had a nice orange smell to it. I would definitely recommend to my friends and family! read more

I had Pacific Green do the house I was moving out of (wow the dirt you don't know was there until you move your furniture!) as well as the home we were buying. They did the carpets and steamed the tile. They did a TERRIFIC job and were so easy to work with . Very flexible with our ever changing escrow dates, etc. I would highly recommend this company!! Fabulous job! read more

Jeff and Marcus just left...one word: competent. Well, maybe 2 words: Nice. OK, last word: Reasonable. I should say I have dogs, cats, bird and horses on a small ranch so our carpets, rugs and furniture take a beating. They look as good as they can get right now! One of those businesses where I will keep the business card and file it in my "Competent" file for next time. Highly recommend. read more

I am 100% satisfied. Brian and David know how to clean! I have never gotten my sofas cleaned before (so they needed it, desperately). No judgement. They just got to work and now my sofas are fresh looking. read more