UPDATE (next day) Five stars for the amazing follow-up customer service. Alex and Lina stayed in touch to answer some questions I had and to address each of my concerns. We need more businesses like this; I felt heard and valued. We were already impressed with the service but now we are just blown away by the customer support. Previous 4-star review: I found this place through Yelp and it was my first time getting my home professionally cleaned. The workers were efficient and thorough. There were 2 cleaners and 1 team lead (Lina). Lina helped manage time and convey my needs and wants to the cleaning team. They were kind to my dogs and my daughter and it was an overall great experience! I was even able to tack on an extra half hour on the day-of due to how dirty my house was. For rates, I was initially quoted an incorrect hourly rate which another employee caught and they corrected right away. Very great service! I didn't give 5 stars because of some admin concerns I had. For one, the virtual walkthrough meeting was recorded without my consent and I have no idea what they will do with that video. They also have a time/rate minimum (3 hours) which was not communicated to me until the virtual meeting, so just FYI. I also paid for services in cash but they didn't have any change so I paid a little more but that could be a problem if I only had the exact payment plus bigger bills to cover the extra time. So I recommend making sure you have the exact amount for the service and for tips and maybe some smaller bills if you think you might need extra time. Overall, they did a great job and we will definitely use them again. read more

Absolutely fantastic work! They deep cleaned a very old bathroom and got it back to the way it used to look. Very professional and checked in with me regularly. Good pricing too. I highly recommend! read more

Star Cleaning did a wonderful job on my mom's house. They were professional and thorough -- they even spotted a broken china cat statue my mom had on the counter waiting to be fixed and mended it. My mom's house had not had a proper cleaning since her previous cleaner had gotten married and moved away shortly after the Pandemic, but when Star was finished, it looked beautiful! read more

I highly recommend U Clean Me when needing a deep cleaning. Alex responded immediately to my inquiry about pricing (very reasonable) and scheduling. It was easy communicating my specifics of the deep cleaning for my kitchen, guest bathroom, and hallway with Alex. I was impressed with Lina and her team. They were on time, organized, quick and did a fantastic job of cleaning to my standards. I forgot to take "before" photos of the stove/oven, microwave, ceiling fan, floors, and pile of dirty dishes for comparison. We have a dog who sheds quite a bit of hair that sticks to everything. The photos speak for themselves. Absolutely spotless! I will continue to use U Clean Me for my deep cleaning needs in the future. read more

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I have contacted 10+ cleaning services for cleaning my restrooms. The baths and sinks were heavily covered by scales. 'U Clean Me' was the only company that confidently said they could remove it when most of the companies said they cannot. I was initially doubtful because it was so dirty, but they proved that I was wrong. They were so professional and thorough. I couldn't help but ask them to clean my kitchen as well, because I loved their service. Definitely recommended. I am going to call them again for any heavcleaning jobs. read more

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The apartment did not charge us extra dollars after the cleaning. Cleaning quality is good. The quote was not so accurate however :( read more

I had a fantastic experience with Star Moving and Cleaning and would definitely use their services again in the future! Communication with the team was great and they were very accommodating with all requests, such as which room to clean first and specific items to clean and not clean. The cleaners did an amazingly thorough deep cleaning of the rooms i requested and exceeded what I expected. Well worth the money and very positive experience! Highly recommend! read more

Great job with my move-out cleaning! Lina was kind and communicative, and the cleaning work from her team was throughout!

Lina and her team did a great job! Good communication and was very thorough in their cleaning. Highly recommend.

First off I would like to thank STAR Cleaning and Moving for their professionalism and friendly service. From the office staff, to the management and the incredible cleaning staff, it was a pleasure! Just a little history, we lived in a 4 bedroom, house with a kitchen, dining room and living room for five years. My wife and I raised 2 teenage daughters, 2 dogs and 4 cats in that house. When we decided to move, we cleared most the house and started the clean up process ourselves. After three hours cleaning one bathroom, we threw in the towel and decided to look into cleaning companies. So I jumped on Yelp and reached out to all the top rated companies that had reviews of families that were in our situation. STAR Cleaning and Moving reached out immediately and answered every question we had. They also explained everything that was going to be done and the cost of the cleaning. They worked with us with the dates and we're very accommodating since we were on a tight timeline. As the cleaning date arrived they let us know exactly when they were arriving and even asked if they could show up a little early. We were greeted by the supervisor and staff who were very friendly. They were understanding that we still had a few things to do around the house and were very considerate about working around us. They finished cleaning around exactly the time they quoted us for and wow, the house looked just like when we first moved in. Something that would have taken us a couple of days was done in a few hours. I wanted to write this review right away since it was such a pleasant and rewarding experience. The house looked amazing and we saved days of cleaning ourselves. I decided on waiting until we received our deposit and what a pleasant surprise. I pretty much kissed the deposit away after five years of wear and tear, but after the cleaning service I had some hope. To our surprise we received our full deposit back! I know receiving the full deposit was not 100% due to the cleaning service, but I will guarantee you it was a major part of us receiving the full amount. Thank you STAR Cleaning and Moving for making moving a little better of an experience. read more

Lina is a thorough professional - Excellent service, punctual, great communication. Highly recommend! read more

Lina's team cleaned my whole apartment well, including deep cleaning the carpet. Highly recommended! I will contact them next time if I need the clean service. read more

Great job! Perfect estimate for the cleaning time needed, and they were able to clean the the Friday before labor day on short notice

I hired these folks to clean an enormous place (5 bedrooms) that hadn't had professional cleaning in many years as a move-out clean. This was made to be a higher difficulty because I was the first tenant; we needed to return it to like-new condition. They showed up on time, their estimate of the scope of work was almost perfect time-wise, and their crew was absolutely efficient. I went into this hoping maybe I'd get half of my security deposit back -- there were some especially gnarly areas -- but they left it looking brand new. And I received my full deposit back! Money well spent and I would definitely recommend them. read more

Let me just start by saying wow! This company went above and beyond for my move-out cleaning service. They were able to shampoo and sanitize the carpet, and thoroughly cleaned the bathrooms and appliances to look new again. On top of that I was running behind on packing for the move-out, and they happily jumped in to help me load up and organize the last of the items I didn't have a chance to do yet. They were efficient and courteous, finishing everything requested within the allotted time. I wish I would have hired them for packing and moving as well as the move-out cleaning from the very beginning as I think I would have gotten everything done much faster. I really appreciate their care and professionalism throughout the process and would definitely hire U Clean Me again! read more

We requested a deep cleaning for our bathrooms & we were very happy with the outcomes. We plan to continue using them for future cleaning.

VERY responsible. I had many question before the service all answered patiently. cleaning crew is friendly as well. read more

Star Professional Cleaning - really satisfied with the service. Detailed service. Very friendly and responsive! - Home Cleaning Near Me

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U clean me did our move-out cleaning. They were responsive when contacted through Yelp, provided a clear quote, and came over to confirm the quote by doing a quick walkthrough. They showed up on-time (early actually), and communicated timeline expectations throughout. They texted me 30 minutes before finishing so I was able to walk through. My landlord was happy with the results. read more

This was my first time hiring U Clean Me for a deep cleaning, and while there was a miscommunication about the start time, it was no issue. They did an outstanding job, paying close attention to every detail--probably the best cleaning service I've ever had. Lina was fantastic; she did a quick walkthrough to ensure her team addressed any spots that might have been missed. read more

I would highly recommend this company. Alex was very responsive in getting back to us with a "move out deep cleaning" bid for one of our fourplex units and had multiple cleaning dates available. Wonderful when you are in a hurry to get a place cleaned. Lina's team was punctual, communicative, and very thorough. She had us review everything before payment and performed multiple attempts at getting some stubborn, sticky grease off two cabinet handles. She was very pleasant and had a great attitude. I would definitely hire this company again without hesitation. The unit looked terrific after they were done. read more

Lina and her crew cleaned my house in May. There was dust and dog hair everywhere - and I was expecting house guests... They did a fantastic job. The house was spotless. The shower changed color to white. I didn't even think that was possible! Also, they unpacked boxes of books for me and arranged them on shelves and listened to every instruction I gave them (sometimes very detailed.) Polite and pleasant. They are the best! read more

An excellent company for move-out cleaning! Lina and her team are truly exceptional at what they do. I wouldn't hesitate to hire them again.:) read more

We hired U Clean Me on very short notice for a move out cleaning and window cleaning. They did a very good job of understand the project by conducting a video conference call, viewing our home online with us. They estimated the time it would take and the price it would cost. They showed up the next day on-time and ready to go. We walked through the property agreeing to everything that would get done. They kept us updated throughout the day of their progress/status. They did a great job and were done on time and within their estimated cost. I highly recommend them for all of your cleaning needs. read more

Yesterday I reached out about a move out cleaning and the team was very prompt in responding and scheduling. They provided a reasonable estimate and also adjusted accordingly when I showed them a detailed walkthrough and condition pictures that would constitute a bit less work. I was able to get a cleaning the next morning, and they arrived promptly. They did a fantastic job cleaning up and pointing out areas of damage that were left by the last tenant. Based on my experience, I would highly recommend them for a future project. read more

Wonderful experience with Alex, Lina & her team. They were very communicative, and went above and beyond during the entire process. Would absolutely use U Clean Me again :) read more

We recently got our sofa cleaned from U clean me team. Our sofa is light grey colored and had few stains due to tea spill. It looked a bit dirty because of the stains. We used couple of cleaning liquids to get rid of stains but it became worse after using the liquids. So decided to try cleaning with U clean me. I was impressed after the cleaning was done by the crew. My sofa looks so clean now and doesn't have a stain. I highly recommend sofa cleaning service with U clean me team, worth every penny we spent on cleaning. I wish I could share before after pics, unfortunately I do not have before pic so skipping that. But trust me the cleaning made a huge difference. I was almost in the verge of selling the sofa but decided to keep it for some more time as it looks really good now. read more

Lina and her team were professional, on time, and wasted no time on my move in cleaning. The place was left spotless (especially the kitchen). Their price was very reasonable for the area. Great work! read more

I had a great experience with the team for a last minute house cleaning. Alex and Lina were very communicative every step along the way, and made sure everything was according to scope. The cleaning team arrived a bit early, and quickly started working through the home. The pricing was reasonable and comparable to the other services I checked. read more

For my out-of-the-ordinary tasks where I don't have a regular team, I typically start with Yelp for quote requests and go from there. The people that earn my business are responsive and fair-priced, and that's definitely U Clean Me. Alex contacted me quickly and had a quote to me within a half hour of my request. Even better, they were available quickly to complete my move-in cleaning request. Wow--the team was fantastic. Prompt and friendly, Lina and team walked through the place with me to get details about the job. They then started quickly and worked tirelessly to produce an amazing clean space. Wow! Everything looked so much better. She then walked me through all of her concerns she found as cleaning. So impressed. I highly recommend this cleaning business for all of your needs. I will definitely utilize them again. read more

Cleaning team was great but the quote guy, Alex , charged me a very different price than what I was originally quoted. Some items such as windows, I miscounted which I expected to pay more for so that's not their fault. However, the carpet cleaning price was more frustrating. They should have asked for photos instead of surprising me with an additional $100 tacked on after they arrived because they felt it wasn't as clean as they had expected. It felt very bait and switch to get business. Alex offered an $8 discount after I expressed this to him and I found this comical. Total cleaning was more than $600. Unfortunately won't be using them again because of this sour experience. read more

I've had multiple cleaners in the past, and my cleaner, Lina, was the absolute best. She is very trustworthy, honest, and reliable. She enters the house wearing shoe covers, which other cleaners tended not to do, and cleans thoroughly, including all of the corners. Additionally, she's friendly, on time, and punctual; I didn't experience any delays. I've asked her to clean my house again in the future and highly recommend this business. read more

Star Professional Cleaning - Cleaned every inch of the corner, which none of the other cleaners I hired would do properly in the past. - Home Cleaning Near Me

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Picked this company via request a quote. they were not the cheapest, but they didn't waste my time with questions they had answers in based on my input. they looked up square footage from internet for my address, knew exactly that i only need carpet cleaning. I selected their service because communication was good and I felt confident that they won't screw up my moving out dates. they handled their job well, i had just few hard stains that were hard to remove (i knew it in advance though) read more

They did a solid cleaning job for my move-out. Excellent communication, great service and quality work.

We did two cleaning projects with U Clean Me. The team is punctual, professional and efficient. Their team lead Lina will confirm the scope of cleaning onsite before the team starts. I recommend this business. read more

Alex was responsive enough not to a timely fashion. The crew took their time to do a proper job unlike others where they just check a list. We liked their work and will have them come regularly read more

Did a deep clean of my 3/2 condo. Price was reasonable, crew came on time, very considerate and thorough while cleaning and communicative.

Thank you so much Alex! It was great service by Lina and Emma! They were very efficient. Cleaned our 2b2b apartment sparkly clean in less than 3 hours. They helped us on short notice. Recommend them to others as well. read more

Good service, they asked me to check and when I pointed out some things, they cleaned them up.

Very thorough cleaning and fast communication! Would definitely hire U Clean Me again for future cleanings!! Originally I was a quoted a higher price, but Alex worked with me to find a price I was comfortable with. Thank you!! read more

Hired the efficient team for deep clean of my kitchen of our new house at move in. They did a great job and left the kitchen sparkling clean with a fresh scent. read more