This company was recommended to me by a friend. She said Paul had low prices. I arrived at the…read moreoffice and it took us about 30 minutes to choose the right insurance for my car. Thanks Paul for your time and help. I will recommend to my friends.

The best company in town! I have been using Giorge's services for 7 years now. If you are looking…read morefor an insurance agent, I strongly recommend that you contact only this company!

Great service.. very professional attention to detail. If I has a question Jarrod (insurance…read moreassociate). My new agent. I thank you.. way to go above and beyond.. I have background in customer service and call center in banking. If I would of been your manager I would of recommended a raise and a reward of appreciation.. Thank you again.. Jarrod for working with me and fixing my issue sir.. .

I don't know why I am always skeptical about insurance agents. I can't help but feel that they have…read moresome motive besides making a buck off of me. I, however, am not skeptic at all when it comes to this place. Paul one of the agents in Upgrade Insurance made me feel like his intentions were pure and genuine. I truly felt that his goal in one of our many calls is to just simply get the best deal he can for me. I can't speak for every agent, but I do imagine that they are all as helpful as Paul is. Thank you Mr. Paul!

Been a customer for almost 8 years now. Never even thought…read moreabout switching. Have been offered lower rates several times by other brokers but I wouldn't risk switching a few dollars saving for an amazing customer service i have been getting for almost 8 years straight. Every time I bought or sold a car, added or removed drivers, if not on the same day (I usually call right before closing) the following day I would have everything updated and emailed back to me. Highly recommended!

The absolute worst. Do not bring your business here. They are incredibly rude and called my son a…read moreterrible derogatory name.

David was incredibly helpful throughout the process! Very responsive, detail-oriented, and generous…read morewith his time. He put together multiple options and made everything easy to understand, which I really appreciated! Would certainly recommend working with him.

David is a genuine and honest man. I reached out to him after having trouble obtaining condo…read moreinsurance for my home in escrow due to the current environment with insurers in CA. He was upfront on his offerings and even encouraged me to look at other options outside of himself to help me save money. I can't thank him enough for his kindness!

I have been a customer of Simon's for about 6 years now, and could not have been happier…read more I used to significantly overpay for my business policies, until I got a quote from Simon for my General Liability, and eventually I have moved my workers compensation and my personal policies to him. Even now, every year I check around for alternative quotes, but so far no one has offered me a better quote. Simon and his staff are very professional, honest, helpful and always represent my and my business' best interest.

I've been a customer of Simon's since I began driving. I absolutely love his assistant Lisa. She…read moregoes above and beyond the call of duty! I had a terrible situation with my insurance recently and Lisa did everything she could to resolve it for me. She called me when she said she would and she answered any question I had no matter how silly. She made me feel like my business was valued and she got me a rate that was cheaper than what the farmers phone agents were quoting. If you want the best price available then come to Simon's Insurance Agency.

Great customer service Cheap rates…read more Very convenient location next to the dmv. Manager very friendly.

Absolutely stay away from this company!!!! I wish I would have read the reviews before. Credit card…read morefraud committed after I shared by bank details, the person purchased 1500$ in Ticketmaster with my details. And by the looks of it it's not the first time. They told me the policy was going to start off at 269 first month and then 90 after, they keep calling me 8 times a day harassing me to make an unexpected 200$ payment I never agreed on. I went by the office spoke to a very nice guy that gave me some phone numbers, now called the phone number and I canceled the insurance without a problem. I think the problem is the broker!!! He called me after I had already spoken to someone at freeway insurance and I told him I cancelled the insurance he said he doesn't care I still have to pay and he threatened me I wouldn't be able to get insurance anywhere else if I didn't pay this unexpected fee. I know it seems like a good deal but please don't fall for it!!!! Stay away!!!!

Jeffrey's assistant was very nice when I first signed up with Farmers. Then the emails kept coming…read moreand coming... asking for more information. Incompetence? Perhaps... but it was almost as annoying as their newsletters. Who wants to hear from their insurance company unless you have a claim, or it's a bill? Speaking of bills, one time I had to contact Jeffrey Pellissier's office to ask him why he hadn't sent my bill to me. I received it several days later. I really felt that if Jeffrey's office was this incompetent with the little things... things would probably be much worse if I got into an accident. I asked Farmers Insurance to switch my provider, and they refused. I will never use Farmers again.

I wasn't so lucky. I was throughly disappointed. The customer service was decent. My issue is that…read morethe underwriter has you to submit your heart & kidneys to tell you NO. They don't tell you to submit all of the documents at once. They ask for this, and then you submit that. Now they need something else. You submit that, then, they need something else to tell you sorry for the inconvenience, but at this time, and you know the rest. You shouldn't have a customer waiting 2 weeks of answers for 2 weeks for a big letdown once I've submitted all of my personal information. Basically, they should request documents for eligibility/approval and then give you a quote based on the information given because the quote usually increases anyway. The underwriter requested/collected several documents, which wasted my time and your support staff time. Not to mention. You should get an explanation or reason for the denial letter. The process is time-consuming and frustrating.

I highly recommend Afshin Cohen. He got me the best rate for my car insurance. He explained…read moreeverything in a way that I actually understand my policy/coverage. Mr. Cohen thank you so much for your excellent service, patience, and help.

Buying insurance isn't easy. How much should you spend for piece of mind? What type of insurance…read moredo you need? After 30 years of frustrating communication with different people I found State Farm Agent Afshin Cohen. Afshin helped me navigate insurance jargon with ease. He explained my premiums & followed up with emails that gave me clarity & confidence. Afshin is an incredible communicator, kind, patient & very responsive. He provided me straight forward answers that put my mind at ease about my limited liability policy, my homeowner's policy, my earthquake insurance policy & the policy I have for the apartment building I own. He even gave me insurance advice for a real estate purchases I'm considering later this year. I've come to trust & greatly appreciate Afshin Cohen's professionalism, knowledge & expertise.

My husband and I have been with the Diane Sinner office for 12 years now and can't recommend them…read moreenough. We have both our cars and our home insured and have always had peace of mind. Everyone is so kind and easy to get ahold of which really helps when you're in a panicked situation. We've also chosen to stick with them after moving out of the city completely because everything has stayed just as convenient! Highly recommend!!

My wife and I have been with the Sinners for almost 20 years now and don't see us going anywhere…read moreanytime soon. They've always been great with any claims we've had to put in over the years .

This is a SCAM. DO NOT SIGN UP WITH THIS COMPANY. I hope this reaches even one person before it is…read moretoo late. This company says they take a finders fee, of which they charged me 2 times for. $600 later, and no insurance. Sunset took my money and never paid the actual insurance company. I had no idea I was driving without insurance for over a month. I called the insurance company Sunset supposedly signed me up for, but of course they had never heard of me. Oh and for another $1,500 they could sign me up. Then I received repeated harassing phone calls from Roosvelt threatening me that if I continued with canceling my payment, he would make sure I paid. Zero stars. Negative stars.

If I could rate 0 stars I would. DO NOT USE this company. Everyone of the 1 star reviews are…read morecorrect. This company scams money and pressures you into paying ridiculous fees that don't go towards insurance. Kimberly is one of the worst customer service representatives I have ever worked with. She gave bad advice, insulted me, and brought me to tears every time I spoke to her. When I didn't have money to pay the "down payment" she ridiculed me for not having the money right away. I wish I had read these reviews before I used them. Horrible woman. Horrible company