Ordered a rifle and scope mounts on line despite some of the negative reviews. The rifle was $100 cheaper than anywhere else. I couldn't be more pleased. They sent emails walking me through the process and vith items were mailed the day after the credit card cleared. Both arrived two days later Both packed in good condition. Definitely 5 read more

Service and selection of loaners. The range was clean and the staff friendly. Good selection of ammo

The staff or at least the long haired guy is an idiot. On top of that you're going to get lead poises from their range because of shitty air filtration. No wonder they're always empty. read more

Purchased my first gun here, many years ago. Over the years, I finally think that Impact Guns got their staff right. Everyone in there is amazing, friendly, knowledgable and super approachable. The only thing i wish they provided was attire with their logo on it such as a hat or sweatshirt. Otherwise, i highly recommend Impact and I go almost every weekend. Keep up the good work Impact!! read more

Great customer service and quick responses. I have ordered quite a few guns through them now and I would recommend them to my closest friends and family so should definitely give them a try read more

Impact had the pew-pew I wanted on their website but I had found it on another website for less $$. I called Impact customer service and they did a price reduction to be more competitive with what I had found elsewhere. So I ordered the pew over the phone and received a call when it arrived at the Boise location. I picked it up midweek around 2:30pm. The employees were very friendly and helpful. I was in and out quickly and even got some decent ammo on sale. I will shop there again. read more

Impact Guns - Store pic - Gun/Rifle Ranges Near Me - Boise, Idaho

This has been my "go to" gun store for several years. Knowledgeable, friendly staff. Great selection/inventory and competitive pricing. read more

If i could give negative stars i would. Our company did work for them and they would not pay for the services until we got ahold of the BBB and filed a formal complaint against them. And given the reviews I've read this is a common complaint for this company. I will absolutely not promote them or their over priced items. read more

Ordered a rather rare gun from their online site and picked it up here. It arrived in after 8 days which was in the predicted time range. I also got a free range pass to test it out, very nice. read more

Friendly helpful staff and easy FFL transfers. No pretentious crap. Easy browsing without feeling pressured into anything. I like it.

Nice store. Good selection of firearms and accessories. Helpful staff that did not talk down to a customer that had modest knowledge of firearms. That is a major pet peeve with me. I have walked out of stores and never returned when an employee had an attitude. Not here. I also found a magazine that wasn't available anywhere else. I wish I could remember the name of the young lady who helped me. She deserves a proper compliment. I will go back. I can't comment on prices because I am not that knowledgeable about many other stores. read more

Very happy with Impact Guns! I placed my order online for a Savage rifle on 08/06/24, they shipped the next day and my local FFL dealer received it on 08/12/24. I picked it up today (08/13) and couldn't be happier! Great to deal with! Highly recommend! read more

Great selection in store, plus the web business can ship to the store. Friendly staff and a decent indoor shooting range with no BS.

Major technical difficulties on their website and phone, combined with unhelpful staff! I should have listened to my friend who told me to avoid Impact and that their pricing was shady...just skip Impact and to to a more reputable dealer like Buds Guns. That's where I bought my gun from after Impact wasted my time. Overview of my experience: I have been trying to track down a specific firearm for about a month. I signed up for Impact's email alerts for when it comes back in stock. I got an email at 8am that two were available and to "click here" to purchase. I clicked the link about 10 seconds after the email came in. The link takes you to their website, which still reflects the firearm as "out of stock." It directs you to call their main 800 number...which gives you a recording that "they're having technical difficulties" and hangs up on you. It then says you can email them. I did, no response. When their Boise and Ogden stores open at 10am, I call both. The guy in the Boise store...I can't think of a nice word to describe him. He knew absolutely nothing, knew nothing about their stock, he clearly didn't want to help, and then he said to just call back later. $2500 gun, by the way. I called Ogden. The woman who answered the phone there also basically knew nothing. She asked her manager and then informed me that those two guns had released to "100s of online dealers and would have sold out immediately." She didn't actually confirm any of that. But she was acting like we were stupid for even calling. Again, NO interest in providing customer service or making a sale. I asked if she knew if any gun stores that had working websites, since Impact's website, email, and main # don't work...LOL. I'll never do business with Impact and I will be sure to tell everyone I know who has firearms not to use them either. read more

Just wanted to let everyone know that, since my two star review of Impact Guns, I have spent almost 2k at Stockpile Defense. If you want all around great customer service, friendly and professional staff, and help with your guns projects, you now know where to go, and where not to go. read more

Excellent customer service. Staff is very nice and easy to work with even though they are understaffed by management. Employees remained helpful and easy going even though the air conditioning is out during this heat wave. I would buy from them again. Also they tend to have a good to great selection of Sig products. read more

I've been here half a dozen times now and even though the place is always bustling with people, there's always someone pretty close by if you have questions. It's also pretty easy to get a lane on the range. What I really like best is Tuesday is ladies day - no range fee. If you need ammo or targets, they're well stocked for whatever your need. Loaner eye & ear protection for FREE! My only complaint is I wish they were open later. 6pm is so early! Tip - if you're looking for distance practice, this is not the place for you with only a 25 yard range. Excellent for handgun practice though. read more

Impact Guns - Gun/Rifle Ranges Near Me - Boise, Idaho

This afternoon all of a sudden I needed to have an AK-47 (LOL) I went on https://www.impactguns.com/ found a sweet looking Zastava.. Over that past few years I have purchased 4 or 5 guns from Impact Guns so I call them and asked for Kristina (all the other employees there seem to have beards and I don't remember their names) and I confirmed the AK was in stock and agreed on the price and told her I would be down within the hour to pick it up, she said she'd have it pulled and ready when I got there. I pulled into Impact at 1628 and by 1700 I was driving away, done deal. If you know what you want it's fast and easy if you are not sure what you are looking for, they have a great showroom with lots of options, the staff is very knowledgeable and not pushy like other retailers that think they know it all. I shop at other gun shops in town but I always start with Impact Gun as I have found the friendliness and attitude of the employees there refreshing in this day and age when it's next to impossible to find businesses with knowledgeable, personable and professional staff. I laugh reading some of these reviews, it boils down to more people post negative reviews than positive ones. Why is that? It's human nature, but reading between the lines it's apparent that those that take the time to post negative reviews are a bit different which means they seem like people I wouldn't hang with. Remember good staff are there to help you and they deal all day with all types of people walking through their doors, treat them like you would like to be treated. Smile, Be Happy, Lock and Load it won't be long, I know as I am with the High Command. read more

Impact Guns - Gun/Rifle Ranges Near Me - Boise, Idaho

This is a great place for indoor range shooting. I like to come on a Tuesday since its Ladies Day and the range fee for ladies is FREE! I often bring a decent mixed group of guys and gals (about 15) and the folks there are always gracious to put our lanes next to one another. They have free use of their ear mufflers and protective eyewear. Although I would recommend some foamies as well (insertable ear protection) Personally, as a mother with kidlets at home, I like to always be reachable; even on the range. So what I do is cork my ears with my bluetooth headset under my ear mufflers. Always get the call and my ears are double-protected! They close at 7, which seems a little early- but they do rent out the range for a fee for large groups after closing (reservation required) NOTE: First Tuesday is 'Well Armed Ladies Day' and is pretty packed on this day. Call for further details for this monthly event. read more

Impact Guns - Great wholesome group activity! - Gun/Rifle Ranges Near Me - Boise, Idaho

Impact guns is a very fun and convenient place to go and shoot in Boise. The lanes are typically easy to get on (except Saturdays, expect a wait of 20 - 40 minutes). Renting a lane is reasonably priced and they include hearing and eye protection at no additional charge. As others have mentioned in their reviews, service and friendliness are not their strongest points but it isn't so bad that it bears going on about, I did however reduce my rating by one star because of it. You do need to check pricing on anything you buy here, you can often find better deals on ammo if you look around a little. The largest caliber ammunition you can shoot here is 30-06 and you are not allowed to shoot black powder or shotguns on the range. If you'll be shooting both riffles and pistols you'll need to be on the rifle range which may cause you to have a bit of a longer wait so bear that in mind. I typically go on weekdays and there is no wait. They also have plenty of classes and a lot of retail so whatever you need in the way of shooting from guns to targets, you'll find it here. read more

Impact Guns - Best daddy daughter date ever! - Gun/Rifle Ranges Near Me - Boise, Idaho

I like them. Friendly people who know their stuff. Having a range there is great. I don't like the indoor style ranges that much, but it sure is better than no range. They have hearing protection at no cost to you, many commonly purchased handguns you can try before you buy. This is a great store. Pretty good selection, and they can check multiple locations and special order if they don't have it. read more

Impact guns sent me paperwork that proved they took no ownership of sending out important documents. They laid the blame on a local mailbox company. As an apology for holding my money for six months, not communicating the mistake, and treating me like a jerk when asked for my money back. ONE FREE PASS TO THERE RANGE. WHAT A JOKE. Still haven't been back. read more

Returned this month for another weapon purchase. This time tried their online ordering, since they didn't have it in stock, they ordered it. Arrived in less than 10 days. The paperwork is always clean and easy at Impact, especially if you have a CCW permit. They have you do it online and they don't charge you extra for the Quick Check Paper work. Pass, and you walk out with your weapon. No BS 10 or 15 day delay as in Commifornia or other leftie states. Service by the Impact salesperson was A-1, since he didn't have to do any sales pitch, answer questions about the weapon, or educate a new purchaser of firearms. Price for this weapon was clear on the website and less than MSRP. They do charge for shipping (minimal) and sales tax. Since I bought it online, my credit card had already cleared the amount due, so no money was exchanged. Of course, they will be glad to sell you ammo and other accessories. The weapon I bought has a company website and they do sell accessories with free shipping and no sales tax since they are outside of Idaho. Just something to consider. As before, all in all an easy purchase. read more

Impact Guns - .45 ACP Carbine, Hi-Point - Gun/Rifle Ranges Near Me - Boise, Idaho

Love this place! Been here a couple times to shoot at the pistol range. I went during the week in the middle of the day and it was pretty busy but I was able to get a lane. You can even test out guns on the range to try before you buy. The range is a little run down but who cares what it looks like when you're blowing holes in stuff? One of the most impressive parts of this place is the gun store section. They have an impressive selection of guns, ammo and accessories. I did find the ammo prices slightly higher than some other places where you can buy bulk but not too bad. If you're looking for something, chances are they have it. I will be back! read more

I will NEVER purchase a gun from here again. I've bought a Walther 9mm Q5 Match and a Kriss Vector from them in the past. I enjoy firearms and have quite a few. If you see the firearm IN their store, it might be worth it. If they offer to order it in, just walk away. That's where things went wrong. Horrible customer service. Worst experience buying a gun I have ever had. They may be $25-$50 cheaper, but I will pay the extra to never have to walk in there again. read more

My #1 gun shop. The staff is very friendly and very helpful, unlike the other shops around Boise and Meridian. Both Chris and Brandon were great answering all my questions. I came in to look at a S & W compact and Chris showed me a number of others with different weights and handles. The great thing about Impact is if they have the gun you are interested in at the shooting range, you can try it for free. I tried the S & W I was interested in and decided to buy it at a very fair price. Brandon was very helpful making the purchase quick and easy. By the way, the shooting ranges are great. My recommendation, go to Impact first before you try the others. read more

Good God!!!! I called them just to ask their New Year's Eve hours....still sitting on hold going on 20 minutes listening to a recording every thirty seconds saying " thank you for your patience" Wow!!, they really need to step up their game. This wait time is insane, I think if enough customers voice their Opinions and go elsewhere then things would have to change. I wonder if the owners even know how poorly things are ran there. 22 minutes on hold and not even close yet. I'm righting this place off but now just curious to see if I get cut off. Save yourself a TON of aggravation and go to the many other shops that actually want your business. Just the fact they they use a Highpoint carbine as their logo picture speaks volumes. This business is extremely well matched up to the quality of a highpoint. The static on hold is unbearable. Good luck impact guns your reputation is fading fast! And by the way....26 minutes on hold and still waiting. Feel free to contact me back if you've got the nerve. read more

Super knowledgeable guys! They have an indoor range on property as well. Picked up 2 new firearms here in the last couple months and both times I left feeling confident in my choice, thanks to there first hand experience. Also got a free range pass after my first visit/purchase which was pretty cool of them. read more

Good place to shoot, the staff is helpful. 3 stars for crowded lanes and ventilation. I bumped it to four because oof their assistance in helping me purchase a gun that I really wanted. read more

I have been to this location several of times, all with absolutely horrible customer service. All the employees That I have interacted with at the Boise location are rude and lazy. I once bought a firearm here and the two guys that helped me were beyond rude and worked slower than a sloth. The older guy that went over all the paperwork before I left was the rudest and Ignored my questions I had regarding their gun range. Two weeks ago I decided to give impact Boise one more chance and once again, super rude and lazy staff. The shelves were pretty empty as well and when I asked if they knew when they would be getting another delivery the young guy I asked just laughed and ignored me. I know a number of other people that feel the same way and have taken their business elsewhere. I will not be returning. I have not included any photos since shelves are not necessarily their fault for being bare during this time. The employees didn't want to let me see the range so no photos available of that either. read more

Great place to buy a gun. Their website has tons of stuff if you don't see it in the store, and they accept FFL transfers from other stores. The shooting range is pretty sweet cause you can rent guns they have and you pay by THE CALIBER instead of by the gun. The store reps are your typical store employees... sometimes a bit cranky or disinterested, but always helpful. For AR builders they have a case with all upper and lower parts and a diagram with numbers so you easily find that little spring and detent you lost in the carpet! read more

Been visiting impact guns and range since '06. I've never had a bad experience. Once I had to be patient on a backorder, but I received what I needed. They are always able to answer questions there, and I enjoy their range and seeing what's new. Excellent website. Excellent staff. Highly recommend. read more

Hmmmm, some folks have had something less than Five Star experiences here. My experience was the best. I made it (fairly) easy for the sales guy, LeRoy, an ex-law-enforcement-guy, firearms instructor and concealed carry instructor. He knows his stuff and was very friendly. I feel as though I made a friend, truly. I was looking for a 9mm "pocket pistol". As is my style, I researched the crap outta this and had narrowed it down to four pistols. They had all four of 'em in stock. LeRoy put 'em all on the counter, side-by-side, and "my gun" just jumped out at me. It did not hurt that I had more-or-less decided on that one anyway, but it was very cool, very satisfying to see them all side-by-side. Consequently, I was able to confirm my choice (from the research I had done) and was reassured. I have no "buyer's remorse" whatsoever. I know I made the right choice. Oh, I almost forgot, I wanted to make certain that I left with a nice concealed carry holster. There too they had a great selection. LeRoy knew about 'em all, and he assisted me in making the right choice, which I have already "field-tested". If you own pistols, you know that the purchase process is lengthy and can take some time (paperwork, background check, and all that), as it should be. So, during this time, I was roaming around the showroom and had brief encounters with other folks working there. They too were very pleasant. As to price, it was explained to me that they have some sort of "price-sweeper", which trolls the internet looking for lower prices than theirs. So, if a lower price is found at a competitor, that is the price you pay. Knowing this stopped me from running all over town shopping for price, which can be time-consuming and aggravating. I did not use the shooting range. There was a long queue of people waiting. So, I went home with my new purchase and am very happy. Do what you want to do, but I would argue that you cannot go wrong here. read more

We run a Gunsmithing business in nampa, RK Gunsmithing. Had a customer bring in a pistol purchased THIS MORNING at impact because the pistol he bought would not fire. We took it apart and checked everything out, still persists not to work. Impacts "solution" was to call FN (gun manufacturer) and send it back. This customer, purchased the gun, went to test fire IN FACILITY and that's what they tell him. To send it back. Standard guarantee with a newly purchased gun is a 3 day return, and they offered nothing. This is NOT the way a gun business should run. Very very disappointed in their execution. read more

I really liked this place, the staff was very friendly and helpful. I wanted to buy a gun when I first went but they said to be patient and try a variety before committing to any one gun. Very nice and no sales pressure. Felt like they really want people to be informed and make the best decision when it comes to buying a gun. The only slight negative is that there is a bit of a bottle neck when it comes to going to the range, one person approves and lets people go in and when there are multiple people it can get congested. I was new and wasnt in a rush, when i asked the guy behind the gun range counter questions, he spent plenty of time addressing my questions and informing me. I noticed people behind me getting impatient and being new I felt like other customers were having to wait due to my lack of knowledge, sucks for them...not for me...but if i didnt get taught, then accidents may occur and a bullet might go astray... so they can chill and know that a newbie wont be firing off anything in the wrong direction. That said, if I were experienced and wanted to go practice shooting, then I would hope to avoid waits due to people like me. All in all, I had a great time and became a member...going back to keep exploring my options and have found a fun new hobby/sport. read more

Knowledgeable staff, excellent selection! We had a great experience there and would highly recommend them to anyone interested in firearms or accessories!! read more

Very disappointed with my experience here. Bobby, one of the guys who works here, was pretty rude to me and the people in my party. Will not be coming back here because apparently it's chore to be friendly and do their job! read more

I understand that the virus is making things difficult for businesses, however, that's no excuse to be rude to customers. We were treated very poorly. The store is only allowing 6 customers inside at a time. I think that is a great move on their part to keep their customers safe while staying open for business. We waited about 20 minutes to be helped. A customer who came in after us was helped before us, which was very rude, especially because the customer told them we were there first and they still helped him and made us wait another 10 minutes. Once someone came over to help us, we were told that there is no window shopping and only people who knew what they wanted to buy would be helped and allowed in the store. I couldn't believe how rude that was because we knew exactly what we wanted and we had been waiting longer than anyone else to be helped. I told him we knew what we wanted and we planned on buying it. Honestly I wanted to leave however with everything going on I didn't want to risk the item being out of stock everywhere else. Once we got to the counter to pay we were told because of everything going on "the virus" the price had gone up $40. I couldn't believe they were doing that. I almost left and didn't purchase the item, they should always honor the advertised price. After he realized we wouldn't buy the item unless we got the advertised price he agreed to honor it which we greatly appreciated. Just beware of places like this that are taking advantage of people in a time of crisis. I would not recommend this business. read more

I recently made a purchase there and have used the range a couple of times. I also recieved a free 1 month range pass for purchasing a firearm there. The staff is friendly and answered all of my questions. Prices were good compared to a couple of the other gun shops I browsed at. This place is family friendly. If you are out looking for firearms, I would recommend Impact Guns. read more

When my attempt to purchase via internet has a problem and I try several more times Impact Guns system puts a hold on my credit card funds EVERY TIME. So at this point my attempt to make one $700 purchase has resulted in a hold on my credit card totaling $4200!!!!!! Impact persons keep 'explaining' to me that it is between my and my "bank'. Impact lady says 'have a nice day'.....too late for that read more