absolutely fantastic really good quality and service- would…read moregive them 6 stars if I could. no fuss, no mess, really quick, would always chose them in the future

These reviews seem to be a few years back. We have had our quartzite natural stone (not quartz…read morewhich is basically reglued rock dust!) countertops for over a year (installed circa summer of 2023). Initially there was excitement. Quartzite is extremely dense and hard to work with, much more than mere granite. It takes many times longer to cut quartzite. The original cutting cracked on the machine. (We did get a lovely souvenir piece of it). To our surprise without asking, Solid Surfaces then cut the replacement in one big piece rather than two as usually done, which left no seams in the large L-shaped piece. It took a crew of five to haul in and place the main piece plus an island and two other pieces. Taj Mahal quartzite has an elegance that we admire every day. Best choice ever which we use everyday (although we do baby it to keep up the original appearance, cleaning up to not let anything stand on it for long).

We had been shopping for carpets for quite awhile. United Carpet had so much for us to choose…read morefrom. We ended up buying area rugs for the main rooms. We weren't sure about the colors or sizes, Christine chose the perfect rugs for us. She made the process stress free. We will definitely be back.

I lived in an apartment that was serviced by them they treated me as less then human and did a…read morehorrible job fixing the flooring. Completely destroyed the trim

Vinny, Ricardo and the whole of the staff were the best throughout our project. We could not be…read morehappier with the final results. My wife and I were never pressured or forced to make any decisions and Vinny was very helpful in bringing up other options and ideas without being pushy. The install went flawlessly and our kitchen turned out exactly as we wanted. Barone builders and Arrow Kitchens work together as if they were one company. Fantastic job!!!

It's been about 1 year since our Kitchen remodel with Arrow Kitchen. We worked with Steve…read more(designer) and I highly recommend him and Arrow Kitchen. I originally believed I did not need a designer and was pretty skeptical about going with Arrow versus hiring out myself. After calling a few places, Arrow was the only company who took thorough measurements and followed up. The others came for the first walk through and I never heard back from them until I called them dozens of times over a course of weeks. Everyone last year was booked and busy, even Arrow, but they were the only company that remained professional and responsive. I probably could have saved some money going with independent contractors but I'm glad we didn't. The timelines they gave us were very realistic/underpromised and they over delivered. The crews were very professional, timely and thorough. Steve was out to the site often, checking in and any question or concern i had along the way I knew I could just text him and he was always responsive. They have a great selection to meet all price ranges and Steve was very good about helping to make design decisions but also respecting my aesthetic and budget. Months later, we had a minor issue with one of the under cabinet lights and Steve responded right away and to take a look/fix. It's nice to know if I had any issues concerning the work done, I could probably walk into Arrow kitchen and get some help. This was our first kitchen remodel, we did a lot of research before hand, we also did a lot to help save money (demo, plumbing, light electrical) and Arrow was very helpful in the entire process to get the job done. We live in an old house (1890 build) so I had a lot of concerns about unknowns...Steve was really knowledgeable about old houses which helped set up expectations with the process and scope of work. All in all, we had a great experience and would highly recommend!

These guys live and breath Hardwood Flooring. There is no one in the area whom i would trust more…read morefor first quality products and advice. They used to be a wholesaler years ago so their showroom is in an indutrial looking building, but dont be fooled it is beutiful inside and the selection is unmatched. We have used them for several rooms in our house and have always gotten the best value and insights. Once they explained how wood that was improperly milled was often sold to other store but they reject is if the quality isn;t there. Tom said you'll be sorry when you try to install it. Great resource for Rochester, no matter where you're coming from.

I was refinishing a new staircase in my home and I didn't know exactly what I needed. The boys at…read moreHarman hooked me up and I walked out the door with exactly the right stain and poly! Great experience.

we had one of our bathrooms done completely and were so pleased with quality products as well as…read moreassistance in picking out materials with don and craftmanship and knowledge from mike,nick, and sean we had our second bathroom done 8 months later .they are gorgeous! when we had 3 small issues with shower dorrs mike and crew came ,fixed and completed job to our satisfaction,with knowledge of their products. they were great at being professional as well as respectful with cleanup thank you guys GR

The best!!!! Rochester Bath & Kitchen were EXCELLENT. Very professional, expedient, responsive,…read moreand on time start and finish.

Had an interesting experience at best tile this morning. Sue couldn't have been more helpful. Very…read moreprofessional and helped us find what we were looking for, but gave us space to look. When we entered the second room and saw a tile we liked we asked a woman who was Clearly working there stocking tile if she could check on some thing for us. She said . "well I'm busy right now...but ...maybe ...I can find someone to help you" Wow, she needs some customer service training. Sorry to take her away from stocking tiles for two minutes...

We were there today October 2 trying to buy tile for a kitchen backsplash. Having never done this…read morebefore we were confused and got conflicting answers about measurement with our contractor and some of the people at Best Tile. Ralph the manager took over snd went above and beyond to make sure we got what was needed, the correct amount, helped with color matching etc. We got top notch help and service. Would definitely suggest anyone go there and get ur tile for any needs. Thanks Ralph!!

TRB Very satisfied…read morewith my experience with Christian Flooring. Had LVP installed in my lower level and carpet in the upstairs. The sales team was knowledgeable, and the selections were top notch quality. The operations team was very transparent, regarding scheduling and any changes that arose. I have recommended Christian Flooring to everyone I know, and will continue to use them for all my future flooring projects.

I am extremely disappointed with Christian Flooring. They advertise that their work is guaranteed…read morefor as long as I own the flooring, but my experience has been the opposite. I first contacted them about damaged tile that was supposed to be covered under their guarantee. I spoke to a sales rep, was given an email for their repair department, and even had a man come out to personally inspect the damage. After that visit, I never heard back--no follow-up call, no email, nothing. I followed their process, sent photos, and waited, but weeks went by without any response. Because I was in the process of selling my home and couldn't wait any longer, I was forced to repair the issue myself. It feels like once they knew I was short on time, they decided to ignore me, assuming I'd drop it. To make matters worse, they claim they have "no record" of the wood laminate flooring they installed for me in 2016, even though I've had ongoing problems with uneven planks popping up. Between the poor workmanship, broken promises, and total lack of follow-through, I've had one of the most frustrating experiences I can remember with a home contractor. The tile was installed in 2018 and the laminate in 2016, but neither job has held up well, and their so-called guarantee is worthless. I'll never use them again and cannot recommend them to anyone.

Mike and his team did a great job on old Rochester style hardwoods that had not been refinished in…read more30 years. They look fabulous! And the price was very reasonable too!

We are thrilled with the service and quality of the work that Rochester Hardwood Floor did for us…read more The craftsmanship of the installation and finishing is outstanding. All of the staff have been very accommodating, professional and made some great suggestions along the way.