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    Imperial Heating & Air Conditioning

    5.0 (1 review)
    Open 7:00 am - 5:00 pm

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    2 months ago

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    T And S Heating And Air Conditioning

    T And S Heating And Air Conditioning

    3.2
    (13 reviews)

    On April 21, 2026, T&S came to my home to do the yearly maintenance on my furnace. While they were…read morehere, I asked them to look at a slow leak I had in the heating piping system. The tech reviewed it with me and said he would let the office know what was involved. The leak was coming from a high point vent which would require very little labor and the only material would be the high point vent itself. I spoke with Jordan from their office and she told me the estimate was for $590.00 plus tax. I made a point to say that the estimate sounded really high for what needed to be done and Jordan said there was much more material and labor involved then I was seeing. I told Jordan I would want to see exactly what was being replaced and track the labor time while the tech was here doing the repair and we scheduled the repair. May 6, 2026, the tech arrived at 12:10PM, he went to the area and confirmed that the repair was just the replacement of the high point vent itself, and he was done and back in his truck at 12:50PM. A week later I received the bill for the full $590.00 plus tax, I called and spoke with Jordan who said that I had agreed to the price when I scheduled the work, I told her that's not how I remembered it and regardless the tech was here for less than an hour and only used one small high point vent so the $590.00 plus tax was really high and I asked to speak with the owner. Jordan called me back to let me know the bill had been reduced to $230.50 plus tax which I felt more accurately reflected the work that was actually performed. Jordan made a point to say that there would be a note in my file moving forward where I would have to agree in writing with the estimate before any further work would be performed, I stated I was not happy with this and that, if the original estimate had been accurate in the first place this issue would not have happened. I again asked to speak with the owner and to date I have not heard back from anyone. Jordan was somewhat confrontational and did not in any way try to resolve the issue. I have been a customer of T&S for approximately 9 years without any issues like this before. I know they were either recently bought out or merged with another company so beware if you are having work done to make sure you fully understand the scope and advocate for yourself regarding pricing. It is a shame to have to do this as I deal with many service companies and rarely ever have issues like this. On the rare occasion there is a conflict between pricing and the actual work the other companies I deal with reevaluate the work and corresponding bill and adjust accordingly without any attitude and/or statements that I'm going to have to accept their pricing in the future whether or not I agree with it. I will be looking for other options for fuel oil, maintenance, repairs and installations in the future...

    I own a local business in town. Our AC Stopped working. They came out right away and fixed the…read moreproblem. With temperatures predicted to be 100 degrees, We really appreciated it! Thank You Guys!

    BreezeClean

    BreezeClean

    5.0
    (1 review)

    I have not been looking forward to leaving this review cause its a saga. To summarize I noticed my…read moredryer was not heating properly and the dryer was fine so I bought a kit to clean the dryer duct itself. Well...needless to say that broke off in the duct. So. On memorial day lenny answered the call and drove an HOUR away to handle it. He corrected my mistake and taught along the way. Unfortunately with the job done it turned out the work we accomplished made the problem worse and I called on ole lenny again. This time armed with the right tools and teamwork we figured it out. He offered a discount and I had to refuse because his worth ethic and drive to get the job done was inspirational. I highly recommend this company and I NEVER EVER leave reviews. They helped me in my time of need and the price was straight up the price from the first phone call to the time he left. None of that bait and switch stuff. Lenny Ill see you at Thanksgiving! If you want to see the turmoil of what he had to deal with its on the gram. God bless Lenny and god bless america!!!!

    From the owner: We specialize in deep cleaning mini split and air conditioning systems resulting in enhanced energy…read moreefficiency with improved indoor air quality. We take pride in our services and understand the importance of clean air for your health and comfort. We believe in transparency and integrity, which is why we offer upfront pricing and clear communication throughout the process. Your satisfaction is our priority, and we won’t rest until your air conditioning systems are immaculately cleaned to perfection. Experience the difference with BreezeClean and breathe easy knowing your air is in good hands.

    Imperial Heating & Air Conditioning - hvac - Updated July 2026

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