We had a hot water tank installed by Dynamic Mechanical. From the date of install we kept getting…read morealarms on the new shut off system they installed on the tank. They have been out several times to "fix" it. All they have done is unplug and reset it. There is a terribly annoying beep that keeps going off every time we get a new error. It hasn't been right since install and now they want me to pay to have them come look at it because the labor warranty has expired. I get it and if this was a new issue I would have zero problems in paying them to come out, however that is not the case. Awful customer service by Nathan, I will mot be using Dynamic Mechanical for any future work.

Mark and Steven just installed our new AC and gas furnace. They were prompt, professional, and…read morepersonable. Josh and John were very easy to deal with. We are very pleased and would highly recommend this company.

Sadly, the company was unable to provide a solution for my HVAC issues. I invested quite a bit of…read moretime in communicating and trying to give an opportunity for a factual solution to my HVAC issues, but the company was not able to provide any type of solutions. Miscommunication as I was told I needed a new Furnace by one person at the company and another person at the company said I do not need a new furnace. Months later and I still don't have any solution for HVAC issues. They've been at my house multiple times, but have yet to provide any concrete information to fix. The suggestion was to add return registers, which "might" fix the problem. I consulted a different company who suggested I have factual data with a solution to my issues which Ward was not able to provide. After communicating sending a few emails and yet to hear back via phone they stated they are not interested in the job and have declined it. I requested a phone call to put a team around my project and never followed through by this company.

We started calling Ward Heating and cooling after a recommendation and are so happy we did…read more Initially, they serviced our furnace and hot water heater and eventually, our 24 year old AC failed and Ward was there to help us out. Tom and his crew have been there for us for over 2 years now and we highly recommend them. Full service Fair prices Quality work and materials Kind, thorough, well trained professionals.

I waited two weeks to have a condensate pump installed in my condominium. It disn't work from the…read morebeginning. I called to ask them to come out to get it working and they suggested that I call whoever installed the system initially rather than have them come back as they were too busy. I called another company who came out and told me they I should call Olsen back as the pump they installed was not working and must be under warranty. I called Olsen back and was told they would try to fit me into their schedule. It has now been over a week and $300 to the other company who came out. I just called again and was told they service the customers who have a service contract first and will try to fit me in.

So it is 1/25/26 at 12:13 am. I called Olsen at 10:30pm the night before a blizzard. A noreaster…read morethat is yet to hit. I had just gotten home and my house was freezing. I ran around and started space heaters. But if my electricity went out space heaters would not save my house with 5 degree weather and only a generator. I called. Never used them before. Thought no way they would come out. They did. They came out and fixed it, and they did not gouge me in any way! Thank you so much to Tech DB and Olsen!

Most importantly, I would give David/Home Heating & Air Conditioning 10 star**********, instead of…read morethe above 5 stars. About 2 years ago, I had Southern Conn Gas install the pilot light fixture in our furnace, which was 51 years old. I mentioned that I was going to replace the furnace in the near future, he recommended David at Home Heating & Air Conditioning. I went into that website(s) & found he had several 5 star reviews on previous installations. I am very satisfied with the furnace installation, I could see that David takes pride in his work & is a perfectionist at what he does. The job went smoothly from the beginning to the end. I have absolutely no hesitation to recommend him to other customers. David Teodosio is the BEST Gloria McAndrew, Milford, Ct

While looking for a hvac contractor for an oil to gas conversion a neighbor recommended Home…read moreheating and cooling. Dave came out the next day and gave me a great quote and suggestions to improve the efficiency of my system. On the first day 2 oil tanks the furnace and all oil components were removed and the gas lines were installed. Dave dealt with the town and the SCG and had the inspection done and the gas meter installed the 2nd day.Dave and his son worked tirelessly to completely revamp my system with the most meticulous detail to every component. If you're looking for the perfect installation at a great price by a friendly, knowledgeable Company call Home Heating and Cooling today!!

I am so very upset to be writing this review; however, since no resolution was given to me, this is…read moremy only means seeking some type of retribution/justice. I first want to note that I have used this company for many years. And they were always so great! The owner and the servicemen. I have referred countless clients to them as well. Until recently, I had never had any issues at all. About 2 weeks ago I had a standard apt for them to come and clean my furnace. My apt window time was between 2-4. At 1:30 I left work so that I could be home in time for 2:00. At 1:35, as I was in the car, on the way home, someone called me and stated that they had to cancel the apt. I was upset because I had just left work. And the apt was in 25 minutes. I wished I had gotten a call sooner. But, I pushed on. I informed the girl that I would need to call back because now I needed to pick another day that I could leave work early. When I got home she called me again at 2:30. She explained that someone could come if I still wanted them to so I said of course! She said they would be there between 3-5 and she would call when they were on their way over. I said OK. At about 3:10-3:15 someone knocked on my door. It was the serviceman. I let him in and brought him downstairs. I showed him where everything was and the first thing he noticed was that one of my water holding tanks was right next to my oil tank in the basement which made for a tight fit for them to service it. Please note that a couple times this has been mentioned to me and several times I have asked my water specialist to move the tank over a bit. Besides it being a tight fit, no one from Cole Heating has ever said they could not service it. They just stated that it was a tight fit-which it is and I agree. However, this worker just looked at me and said "I can't deal with this on a Friday" and huff and puffed himself back out to his truck. I left and went upstairs. I knew based on that reaction and the fact that I think they sent him to my house late on a Friday (because my original person must have canceled) that he was just in a bad mood and basically did not want to deal with it. In about 30 minutes he was done and upstairs with the bill. I thought it was weird because they are usually there for about 1 hr. He informed me that I needed a new smoke pipe and a new ignition switch and that they would have to come back for all that-which was fine. I knew there was an issue (minus the standard cleaning that needed to be done). I paid him and he left. He seemed to be in a better mood since he was now on his way out:-) However when he left, I noticed two things on my bill 1) he did not clean the oil filter near the well water tank. He wrote a note that he could not reach it and 2) he stated that he was at my house for over an hr and that he arrived at 2:50, which was absolutely not true. So, overall my bill was $208. $165 was labor and the other $43 was tax and parts. What tax and parts you ask--well an air filter apparently. Because he did not clean the smoke pipe (because he is coming back to do that and repair it) and because the 'tight fit' prevented him from cleaning the filter near the oil tank, I am not really sure what I had done for $208! This is where my frustration and anger comes in. I mean this company is not cheap, but they have always been good, so I do not mind paying. BUT, I do mind paying when I feel the job was not well done. And that day it wasn't. I immediately called the owner before the serviceman had even gotten off my street. I explained everything I just wrote in this review. He seemed to care very much and assured me that he would speak to him on Monday and would call me back (on Monday) with a resolution and also a price for the two items I needed replacing. Needless to say, Saturday came and my check was cashed right away, but here I am-2 weeks later and not one phone call from anyone. I have since gone with another company who has been great and is much cheaper. If I had just gotten a phone call back, I would have never stopped being a customer. After being a loyal customer for years, I feel, at minumum, I deserved that.

I'd give these guys six stars, but it tops out at five…read more My central a/c unit was pumping hot air, so I called Cole. This was at 1:15 in the afternoon. I was told they could have somebody at my place sometime between 2:00 and 4:00. Doorbell rings at 2:20. I answered the door -- it was the Cole serviceman. 3:30, cold air's pumping through the vents and the serviceman explains to me very clearly what the issue was and what he did to resolve it. He also took a note of the model of a/c unit I have to shorten repair time if the need arises again. I absolutely love these guys.

We had the HVAC replaced in one our rental units in Danbury. I had gotten quotes from 5 HVAC…read morecompanies and prices varied. Based on the equipment and price we went with NEAS! They came within 2 weeks and installed the unit in half a day! My tenant is very happy with the nice and quiet unit. Carlos was my contact, he came over to take a look, gave the quote and installed the unit with another person. I highly recommend them!

We replaced our outdoor AC compressor about two years ago, and after contacting several companies,…read moreNew England Air Systems (NEAS Heating and Air Conditioning) in Danbury was the most affordable and quickest to respond. Carlos came out right away and did the job efficiently and professionally. He is very knowledgeable, personable, and easy to work with. What really sets this company apart is their reliability--whenever there's an issue, Carlos is always available and quick to help. After dealing with many HVAC companies over the years, I can say with confidence that NEAS Heating and Air Conditioning stands out for their excellent service, honesty, and responsiveness. Highly recommend them to anyone looking for dependable HVAC work!

I purchased a stand alone a/c unit. Much to my chagrin, it needed to be vented to the outside. I…read morecalled Chernin HVAC & Refrigeration, L.L.C. They showed up and got everything going within an hour. It was nice to have a/c this summer.

Excessive charge. Called for service. Stated too old to…read morerepair. Got a bill for $650 to do nothing. Spoke to others who use them and they were shocked. Abusive

The plumber that showed up to install the faucet was grossly inexperienced, wasted almost an hour…read moretrying to interpret the instructions, did not put the parts in the right place and asked for my help numerous times. Subsequently the owner threatened me after I questioned being charged for the time spent while the plumber figured out their mistake. It's been a horror show with these people.

We've had Chris here four times this year from George A Green Inc to do various plumbing fixes and…read moreupgrades for us. (Once was an emergency, and the response was really quick.) We're so pleased with the work! It was done perfectly in each case. Very professional, very knowledgeable. We highly recommend this company.