Hands down best customer service you can get. Wide array of projects were able to be handled with…read moreSmall Repair Solutions. Definitely the right guy to call when you need something done right.

Excellent communication and excellent and careful work. My porch looks as good as new :).read more

They did exactly what I asked for in a timely manner. They did not try to upsell me on anything. I…read moregot exactly what I asked for when I wanted with no fuss.

Amazing work in under an hour on a 3-story townhome. Gutters clear & running smoothly for the first…read moretime in years. Quote for service came in higher than others but everything was included, no lowball then upsell games. Highly recommend

Tom Buzzard Company and the testimonials just lived up to our expectation…read more Just a great roofing experience from start to finish - very professional and courteous. The plans proposed and work scope was very detailed and price was reasonable and clearly outlined items summed up. His crew, led by Pablo, were courteous and skillful professionals who worked on the new roofing relentlessly and seamlessly. We really love our new roof! Also the crew did a great job cleaning up. We will definitely will recommend it to folks who need roofing service and will use you again in the future. Thank you for your trustworthiness and it was the reason why we selected you to begin with. Thank you!!! Rob and Kimberly D.

One of the most hassle free experiences I have ever had. Tom's team was very punctual and…read moreefficient. Installed new roof and cleaned up perfectly. Would highly recommend!

Excellent exterior paint and repair with conscientious, hardworking, detail-oriented crewread more

House painting is more than cosmetic, primer and paint protects siding in particular from damage…read more I have older siding, some of which was replaced due to water damage, I wanted to protect what was remaining. The Gonzalez contract stated scraping of old paint is included, but the team refused to scrape paint off my siding saying they don't do that. I brought it up with the foreman multiple times. Well, most of the exterior of my house is siding, so I would never have signed the contract if that was stated at the outset. See the attached photo for how they just spray paint over peeling paint. I called the owner and left a message but there was no return call. I won't get into other issues, but for this reason alone, I am giving 1 star.

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

We had a very unpleasant experience with Roofwerks. We selected a more expensive, more technical…read moreshingle - and our roof was complex with multiple dormers at odd angles, etc. The team was clearly overmatched for the job. The foreperson, assuming he had the requisite expertise, was only present for a fraction of the time. The crew installed the roof hurriedly with much of the work done after dark. When completed, you could easily see that our roof did not remotely resemble the pictures we had used when selecting the shingle. We complained, and the owner and another executive came out to inspect the roof. The two men arrived, walked slowly around the house, gazed thoughtfully for several minutes in a display that seemed more of a performance than a real assessment. The owner firmly proclaimed that Roofwerks had done a perfect job. We pointed out flaw after flaw clearly visible from the ground. We showed them the brochures and the contrast of a well-installed roof. They refused to acknowledge any mistakes. It was the most egregious act of dishonesty I've seen in a long time. We hired a lawyer; got an independent inspector to review the roof; and he created a 40-page report that included copious examples of corner-cutting and incompetence. The report indicating failures far worse than we imagined. Again, even with the report replete with pictures, the owner refused to acknowledge anything less than a perfect roof. We hired Baker who removed the roof and installed the same shingle, but this time correctly, fixing the problems that Roofwerks left behind. At Roofwerks request, we asked that Baker leave the old copper in our yard, presumably so they could recycle and reuse. Baker left a pile of copper about the size of two large minivans. We alerted Roofwerks that their copper available and to pick it up. We waited several weeks. They never came, and it was left to us to remove the copper. I have nothing positive to say about Roofwerks or its owner. The entire process was disgraceful, without a moment of competence, integrity, or decency.

Local Quality Roofing LLC did an outstanding job on my home project. They replaced my roof, fascia,…read moresoffits and gutters all at a reasonable price, fast turnaround and with excellent workmanship. Working with Tim Bradley was exceptional. Tim managed the whole project, bringing in crews each day, coordinating materials and labor. I've not seen such great results from any contractor I've used in my 40 years and seven homes of home ownership.

GARNER NC (I don't know why it says San Francisco)…read moreI found LQR on my Nextdoor site when posting requests for roofers. I was immediately contacted by William Wright who was quick to quote, extremely professional and informative. I had neighborhood comps for houses the same size and was expecting the worst, but absolutely thrilled when they beat the norm. He even offered to check for storm damage that would help me with the cost through insurance, but that was not applicable. They kept in constant contact, keeping me updated on product availability, left samples and worked on my timeline. They started the work on my main house, and a small shop in the backyard, that was in Horrible condition with 2 layers of shingles,( at least 3" of thick moss and pine straw) at ~ 6:30am, and finished in under 7 hours, leaving my yard cleaner than it was before they started. I had some unforeseen wood damage, but it was repaired by wood that was worked into the quote, and would have been refunded had not been necessary. A substantial crew that got up all the nails, blew off all the concrete and left No debris behind. They worked closely with the delivery of the product to my house, and the unused portion was removed before they even left. One very impressive point was they stretched huge tarps to the eves to protect all my bushes and flowers. I even had iris in bloom that were still standing tall when removed. My roof Was 25yo and in desperate need of updating with a high quality product with a longer warranty than I will ever need. I could Not be happier with the results and new look to my home!! Strongly recommend reaching out when in need!!

Well, I had to get a new roof. Had talked to a couple companies for qoutes and had some references…read more Coates Roofing did my and I went metal. For the price it was very well worth it. They were great. Chose the color I wanted. They came to install when I wanted. The installers we're very efficient. Cleaned as they went. Had my house, garage and storage bldg done. Been very pleased. Would recommend to anyone.

From the owner: We are an experienced roofing company based in Garner, NC. We have been serving the triangle with…read moreour roof construction service since 1982. We have developed the necessary skills and experience to get the job done right. Whether it is residential roofs, metal roofing, gutter work, copper work or roofing repairs and roofing replacements, you can count on us. If you are looking for a trustworthy company that focuses on the quality of work, look no further. Call us today and receive 100 Feet of free gutter with your roof replacement.