OMG... locked myself out of my car on my way to my sons Go…read moreWestern performance at school. I WAS HYSTERICAL!! I called these extra nice people in tears and in 5 minutes BRYAN was at my house opening the car door. Poor Bryan, I hugged him, squeezed his arm.. I WAS SO GRATEFUL. I cannot say enough kind words . I spoke to one man initially, then a lady.. EVERYONE WAS SUPER SUPER NICE TO ME. Thank you thank you. I got to the performance,took 25 pictures and tried to act like I had not been crying and trembling 30 min earlier!

The company responded promptly with a very thoughtful, courteous, and knowledgeable fellow,…read moreapparently a contractor to Howard safe and Lock. I was happy about that because my front door was not secure and I was about to go out of town for an extended period of time. The lockset on my narrow stile door is not a garden variety lock and has many variations and nuances. The locksmith was puzzled from the get-go and when I offered some advice, he welcomed my input. I am technically capable and had worked on the lockset before. Regrettably, he did not follow my guidance on how to complete one of the tasks in the reassembly process and as a consequence, one tiny screw could not be installed. The holes were slightly misaligned. So he just left it out. The lock worked and was safe, but the cover plate would bind on the jam. To his credit, he told me about it and gave me the screw. After he left, I disassembled the lock to the point of being able to make the adjustments necessary so that the screw could be installed and then reassembled everything. The main plus was that he came out right away and brought the replacement lock components that I could not obtain locally and got my lock functional within hours. Had I been able to buy the part myself I would have done the work myself. I'm pleased with everything, even considering that I had to redo some of it. I think it is unreasonable to expect any particular locksmith to know the nuances of every possible lock, especially unusual / exotic ones, so I'm OK with it and will call Howard again if I find myself in a bind.

Excellent customer service. Programmed a key in 15 minutes at a very reasonable cost. I highly…read morerecommend this business.

Won't honor guarantee. I bought an ignition switch for an 03 Honda. Called to confirm i had the…read moreright one. Ordered. Received. It didn't fit. I hired a locksmith to try. It didn't fit. I emailed asking for the refund process. No response. A few days later i emailed again. No response. I called a few days later. They said they had responded to my email but it never went through. They said they dont have a cash refund. I sent them a picture of the refund polivy listed on their website. They said they would have their boss contact me. Crickets. This is a scam website. BEWARE!

Timely response, personable and efficient. Highly recommend them. Worked very quicklyread more

Knock Lock responded promptly, was highly communicative, and the service was excellent! Very…read morecompetitive pricing and I appreciated the transparency and accuracy about time of arrival and cost from the very beginning. Diego was kind and my dog even liked him. I definitely will be using Knock Lock again.

Fast, decent and efficient! My kitchen doorknob was…read moresuddenly stopped working and locked us in. Mohammad responded same day and sent Abdul to help fix replacing new and paired with old key, total price $165. Thank you for coming and responding so quickly.

I'm extremely late to reviewing this lovely service since I do work a lot but I will definitely…read morerecommend them for your needs! I needed a last minute key to my clinic and he was such great help and worked super fast! Will definitely reach out if I have an emergency again but this is a company that you can really trust! Thank you again for helping me out and giving me such a good experience! Definitely check them out for any help that you may need! The company name does not lie! It is 24/7 and they are very nice staff that are understanding of their customers!

Called for a broken lock on the door from living door to my garage. From the moment I called until…read moreI had a brand new lock installed took just under an hour. Great service, great quality, thanks Marco! Very reasonably priced. Other trades probably wouldn't even show up for this price.

AWFUL, horrendous experience. They quoted me $35 trip fee. Then once the first technician arrived,…read morehe quoted me $300. I told him that's not what I was quoted so he left. They then told me they'd send out another technician for the price I was quoted. He then tried to charge me $400! For two locks to be switched out. I'd already purchased the locks myself. All I needed was installation. When I told him that's not what I was quoted, he left the house without putting the new lock on. I tried to call the company to resolve the issue, and the person answering the phone just kept telling me "one second, one second," and no one would resolve the issue. Now after taking off work to wait for them and waiting over four hours, the locks still haven't been installed. The company has been a nightmare. Now here it is nighttime and they've left me without locks. Run from this company. A waste of money and a HORRIBLE, EXTREMELY STRESSFUL experience.

These guys ripped off my teenage daughter! They charged her $335 for a basic key with no remote…read moreaccess! This is NOT comparable with other companies on the market (my other daughter had the same a few months ago and got this plus they threw in a regular key for $250 and another company I called said it would be $260 all in!). When the technician arrived at my teenage daughter's residence she felt intimidated by him especially when he said one price then charged another, without explaining the extra charges to her, and then the guy offered to give her another key is she gave him $100 cash!! This was abusive tactics of a business towards a young vulnerable woman. She just paid so he would leave. I believe he discriminated based on location, as she is in a nicer neighborhood than I called from, and took advantage of my daughter being young. I talked to the owner the next day and he laughed at us and blamed us for not knowing what a 'key' means, for being dumb enough for losing her key in the first place and then said they did nothing wrong by charging us undisclosed trip charges and coding charges and stands by the idea that a basic 'key' with no remote access should cost $335! He denigrated his female customers even further and refused to supply my daughter with a key that make her have safe and swift access to her car with a remote access.

I locked my keys in my car, and the technician arrived within 10 minutes! Hopefully I won't need…read morethis service again, but I HIGHLY RECOMMEND!!

Excellent. Was able to program a new key fob to my truck fast and at his location. Pricing was…read morereasonable. Will use again if needed.

Be careful with this company. Scam alert!!! They asked for a…read morebunch on ID via text and then refused service once ID was provided.

I've used F&F a couple of times now. They have been able to quickly help me with lock services and…read morekeying locks. I go here first now. Quick and fair prices.

This buisness is located behind the mexican restaurant facing Broadway St. and Jasper Rd. He is…read morethe best locksmith that took his time to make me a small key no other locksmith could make or wanted to make. His prices are reasonable and about the same as other locksmiths. For some reason google maps does not show or recognize this buisness ​when you search "locksmiths in Pearland Tx." or near me, so the navigation fails to tell you to turn right on Jasper.Rd.