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    In & Out Contractors

    5.0 (1 review)

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    9 years ago

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    MLM Remodeling

    MLM Remodeling

    3.7
    (6 reviews)

    We were looking to have an average size job done for some tile flooring in our house…read more In my experience, most contractors (even good ones) really struggle with communication and response times. Not Matt (MLM). From the first time I reached out to him on Yelp to the end of our project, he is probably the most accessible contractor I've worked with. We chatted about his action plan for the day every day before the job, and he was more than willing to help us out with any requests (we changed our mind regarding some specs several times). He was also willing to change any work that wasn't what we expected after install. The workmanship was on par with any flooring installer, but it was the transparency, communication, and quick responses to everything that led to this 5-star review. I should also point out that his price was extremely reasonable and there were no "hidden" add-ons. He was very open and honest throughout. I would urge anyone looking to do any remodeling to give him a try.

    My wife posted earlier of how Matt screwed up our project. I rather use pictures to leave no…read morequestions. We had a signed contract and he continuously brought up costs to me. One day I finally asked why. He said it was because he was going to need more money. Everything was laid out in our contract. We added two stairs to our deck. He ordered our composite and never showed us samples. Then the composite came and it was way off the color we wanted. Then the price to our dock changed. Then he stopped showing up saying it was supposed to rain and no rain would come. Finally we cancelled the contract. I was hoping that he would be reasonable and work with us. I gave him a deposit and a draw to pay his workers. We have since had to tear the structure that was left down since it is unsafe and poorly done. He won't return a dime and all I have is a unusable yard and some poorly done stairs to show for it. I had no intention of hurting Matt's business or reputation but since he will not return any of the money, well the least I could do is save others from making the same mistake we made. *Im response to Matt's response. I was not fine with it when he left. He didn't leave. I actually fired him. As for the disposal of materials..... that was obviously part of the contract and he told me it cost him $69. He was given thousands. Technically I paid for the materials and disposal already. From his responses you can clearly see that he blames us for his poor workmanship. He called me a lite and a cheat. I posted pictures to add validity.

    Global Construction & Remodeling

    Global Construction & Remodeling

    4.0
    (8 reviews)

    If we'd have known our bathroom remodel was going to turn out like it did, we'd have done it…read moreourselves. After having spent over a month in our "new" bathroom, all we can see are the mistakes and items left unfinished. Very early on concerns were raised about the poor installation job done on our tile and we were assured it would be remedied once it was grouted. We knew that would not be true and it was not. After all, how was grouting a bad installation job going to fix it? it isn't, it's just going to make it more permanent. When the installers ran short on our custom ordered tile, we were assured that even though it was going to be installed wrong, the tile seam in the shower corner would be matched up and that we wouldn't notice that it was installed incorrectly. It does not match up and it is very obvious it was installed incorrectly. In fact, it is the most common question asked: "Why did you have them do your new tile wrong? Wasn't it custom ordered?" The installation company came out to look and agreed to "fix" a few issues, but both Mike and the owner commented that we shouldn't look closer. We already had and we knew the tile installation job was chock-full of mistakes we will never unsee. Even the installer that was sent to "fix" the few items out of many, commented that he didn't know why they installed it like they did - confirming it was a bad installation all along. We hired what we thought was a professional to remodel our bathroom including new tile. We waited 10 weeks for custom-order tile only to have it installed very poorly and nobody willing to admit that it was a bad installation job or take responsibility. We're not the only ones that have noticed it. We've had plenty of comments like, "Why is the tile like that?", "Oh, did you do the tile yourself?", or "Did you have it installed like that so it looks old?" Nope, just got duped into paying for a poor installation job. And that's just the tile. To put it as kindly as possible, all-in-all this has been nothing short of a nightmare.

    Mike just recently finished a major project in my house, during which he gutted my entire family…read moreroom. I had high expectations for this project, but he quickly exceeded those, offering up ideas for color and design. The project was done in a timely manner, and my family room is now the most stunning room in my house. Highly recommend.

    In & Out Contractors - contractors - Updated August 2026

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