This location was so fast, efficient , and caring even with the high demand of patient care they…read moreare experiencing with flu season. Our walk in visit was quicker than a scheduled doctors appointment! Nurses and doctors were amazing. Definitely recommend this location for pediatric care!

Just got home a bit ago with two toddlers with lacerations. Dr Vysa, Hannah, Kevin, and Debra were…read moreabsolutely amazing. Being an RN myself; I know what good bedside care is all about and these 3 compassionate nurses and doctor had it all and then some. I cannot thank you enough for your kindness, compassion, and impeccable bedside care that you provided to my toddler son and daughter. They beyond met my expectations and I will be forever grateful to all of them. Even the front office girl who checked us in was so kind and thorough....though I forgot her name.....sorry! You all were a blessing from God, much love to you all!!!

I saw online that this clinic got great reviews. I went…read morethere and was efficiently served. I was given a choice whether to register on paper or digitally (I chose paper). The receptionist was very nice and helped recommend a pharmacy. The staff who saw me were kind. I definitely will return again if I need urgent care.

It would have been nice to receive the services I came for. I first tried to get a DOT drug…read morescreening for work. Apparently after 5p they stop on Friday so I was told at 5:03p come back Saturday 8-2p only to find out that nobody was there to do the test. It'd be nice to know in advance so the proper information can be communicated to find another location. I'd advise anyone call ahead to save your time. especially if you are out of the area.

Always fast care. Friendly staff. We always come here when we need immediate results. The staff is…read moreknowledgeable about allergy needs. We've also visited for school athlete physicals.

These people really think they're better than everyone els. Talk about snoot, they take the care…read more it's more the reception staff the most. They will nickel and dime you like their families will starve to death at the same time act so annoyed when you walk in. They are not people people at all. I guess you have to be in a certain club to be welcome. We'll see how long their business lasts with that attitude. And you can totally tell the dr is fkng the front desk because she isn't worried about sht.

We have found this facility to be A1 for care, efficiency, customer service, and cleanliness…read more I highly recommend this family care center when in need of care for minor ailments. We are from out of town and have gone there on two separate occasions and could not be more pleased. Highly recommend!

I would give Dr. McDermott, his NPs, and Nursing staff 5 stars all day every day (even though they…read morecould not figure out what what my issue was and it took 2-3 visits to them and 4 visits to the ER to finally locate the problem), but at least they tried, and the NP I saw was EXTREMELY sweet and competent. The office staff, however is rude and lies. When I moved back to the area they were a close provider and I noticed on their sign that they are also a family medical practice provider. So when I went in for my first visit I asked that I be established as a regular patient and that they be my PCP. "No problem." they said. My second visit there I was presented with a huge bill and when I questioned it, I was assured I was being billed for primary care services. After my ER visit I went in to be seen to let them know what my final diagnosis finally was and that I needed to get some medications refilled that had been prescribed the ER. It was THEN I was told that they only provide "Family medicine" services for those who need like 3 months of medications at a time (you know the easy things things they can bill crazy high prices to the insurance companies for I imagine). So, now I am sick, have multiple health problems, had been told by them ON MULTIPLE occasions that they were my PCP but was then left high and dry. I attempted to find a PCP, but since they have all my records and are the provider I had been seeing, when I needed paperwork filled out because of a need for an ADA leave from my job, no one else would see me or address the situation. So I went BACK to them to explain and the office manager punched into her computer and advised that I had only ever been seen as an urgent care patient. I said that can't be right because I specifically asked, and was told that they would see me as my PCP, "Well that's what's the computer says....lol" She said . She advised that Dr. McDermott was no longer accepting patients for primary care, and I helpfully suggested they may want to add that to the "Family Medical Sign" and was rudely advised that they can put anything they want on their sign (evidently even when it is misleading at best and false advertising at worst.) Needless to say, I will be contacting the Board of Medicine to report this as well as to my insurance company as I was told I was being changed for PCP services and NOT urgent care, and will also be seeking relief in small claims court with the assistance of my attorney to try to recoup the money I already paid and/or at least have my bill reduced to the PCP rates. I may not prevail, but them having to answer the complaint from the medical board and attend a court hearing should MORE than make up for the inconvenience they have caused me. SO if you need MINOR (and I mean minor) care, and are willing to pay ridiculously high prices, by all means go here. Dr. McDermott and the nursing staff are very very nice. The office staff and manager, however need some serious training in customer service, ethics and transparent and correct billing practices.

EVMS is a quality place to come and get healthcare. They are knowledgeable friendly accommodating…read more They specialize in primary Care general health assessments consultation for complex medical problems they have the room with toy issues that handle patient care education and clinical research for patients with inflammatory arthritis and other connective tissue disorders. They handle infectious diseases dedicated to the prevention and treatment of infectious disease specializing in treatments of HIV and AIDS. They also have sentara EVMS comprehensive sickle cell program which delivers multidisciplinary care our friend Taylor treatment plans that address the diverse and interconnected challenges face by sickle cell patients. I have only brought a couple people over here for different services and I had services done for cancer treatment. I was truly satisfied with my service. The building is beautiful the parking is terrible, sometimes you have to pay sometimes you don't sometimes you can get close parking sometimes you can't. This is a busy facility plus you have a children's hospital here you have a heart hospital and I think a sex change hospital here. PETA is JUST ABOUT across the street. It's near Ghent. Lots of great restaurants nearby.

HORRIBLE!!!!!!! The doctors are great. Friendly, professional, thorough. But good luck getting a…read morecallback from ANYONE. The person i was seeing left the practice. It took over a week for them to send a referral (after I'd called FOUR times). Now the dr they've referred me to needs two weeks to "review" my file before they can even schedule me. I'll be out of meds by then, but that seems to be of no concern to anyone but me. The doctors care about their patients. No one else there does. I'm currently looking for a new doctor, not because I dislike the doctor I have, but because of how poorly every other aspect of the practice is handled. I would NEVER recommend EVMS to anyone. Ever.

Came here to be evaluated while sick. I scheduled an appointment online and was seen pretty soon…read moreafter my arrival. The medical tech who did my vitals and performed the tests was very personable and kind. They were able to do tests for flu/covid/strep. The Dr. then came in to give results, etc. and she was pretty cut and dry. I would go here again if needed especially for the convenience. Making an online appointment is key!

If you want a professional correct Diagnoises doctor visit - DO NOT GO to this Urgent Care on…read moreLittle Creek Road.. The Urgent Care on Granby Street (Wards Corner) is a good place to go.. This Nurse Practioner NP, he is not a DR at Little Creek Road is terrible. I am an 80, with a lung condition. It was a Sunday and I woke up with lung issue starting .If a med condition starting does not get treated for me quick its bad. If I dont get on an antibiotic quickly its gets severe. He Refused to give any antibiotic and it turned into pneumonia by Tues AM. He then save a Cough Suppressant and prednizone. He Suppressed a Cough and I am a COPD patient. He is terrible and does not listen or seems arrogant i It's just in and out . He never even put a stethoscope on my Chest. If its an emegency go to Granby Street location if. C Marusich

Dr. Werwath gives an astute and intelligent diagnosis My family has been going to him for years…read moreand always received great care!

I have been going to The Doctors in for years! Dr Werwath and his team are amazing! Be it for…read moreurgent care or ongoing care, I am always pleased. Your voice is heard and the doctors listen to what you say. Love them!

This is the worst doctor I have ever been to. The place is dirty and has an elevator with broken…read morebuttons. I had to wait for over an hour past my appointment time. The doctor was a young guy and needs to learn compassion. He was rude and talked down to me. They treat you like cattle with no respect. Please find another place to go. I will drive to Norfolk. These guys are not the best choice. Did I mention that it's very dirty !!

The other day I ran out of asthma meds. A great gal, Gina, went out of her way to get a doctor to…read morefill the prescription. Thank you oh so much!!!