Thomas provided excellent service today and was extremely knowledgeable about our plumbing issue.read more

Excellent service from Sergio! Professional and get the job done! Highly recommend him!read more

Great service and excellent customer support appreciate your company and all you did at my house…read morethank you !

I am sharing this review to help other homeowners know what to check after having a new HVAC system…read moreinstalled. NexGen installed my system about one year ago. When the air conditioning stopped working, they told me the circuit board needed replacement. They said the part was under warranty, but I would still pay approximately $500 for the technician. I then spent nearly two months without working AC while waiting for this supposed repair. I finally called Southwest Heating & Air Conditioning for a second opinion. They came out, identified the actual problems, and restored the AC during the same visit--without replacing the circuit board NexGen said I needed. Southwest's written inspection documented several serious concerns with the original installation: * The system had been installed without an air filter. * The filter housing had been taped completely shut. * There were multiple wiring problems, including the system being wired incorrectly. * The plenum was leaking. * The ductwork was not adequately sized for the five-ton system. * A wireless sensor should have been installed on the third floor to help regulate airflow. * Additional repairs are still needed for the system to operate as it should. My advice to other homeowners: Do not assume an expensive part is the problem or wait for months without AC. Get a second opinion and ask the technician to check the filter housing, wiring, plenum, duct sizing, airflow, and sensors--especially after a new installation. I also had a similar pricing experience with NexGen's plumbing department. They quoted approximately $4,600 for work that another licensed company completed for about $860. After an incorrect diagnosis, two months without AC, poor communication, installation concerns, and extremely high pricing, I cannot recommend NexGen. I was also advised to report this matter to the California Contractors State License Board.

Owner is requesting to keep 35% of my deposit which is illegal - I didn't sign anything with these…read morestipulations. Day 2 still no refund. I am writing to follow up on my previous request regarding a full refund for the services I paid for, which were not completed as agreed. As stated in my initial communication, I paid a deposit $1,000 for the installation of a bathroom vanity. The original appointment was canceled, and the work has still not been completed. This has caused inconvenience and does not meet the expectations or agreement we had in place. This message serves as a second formal notice requesting a full refund of $1,000. I ask that this refund be processed within 5 business days from the date of this email. If I do not receive a response or resolution within this timeframe, I will proceed with further action, which may include filing formal complaints through applicable consumer protection agencies and pursuing other available remedies. I would prefer to resolve this matter quickly and amicably. Please confirm when I can expect the refund. I paid a deposit to this business for a scheduled service, but ended up canceling the appointment in advance. No work was performed. When I requested a refund of my deposit, the business refused to return it. There was no signed agreement stating the deposit was non-refundable, and no materials or services were provided. I attempted to resolve this directly but was unsuccessful. Based on my experience, I would recommend confirming refund policies in writing before making any payment.

Sal is a professional handy man who arrives on time does his job and provides best service for an…read moreaffordable cost.He has become our go to guy for any home troubles

I highly recommend Scott McLoad, plumbing to anyone needing emergency services, Quality work,…read moreattention to detail, on-time delivery, and most importantly respective budget. I found myself with an emergency situation. I called Scott Mcloed Plumbing. They came out the very next day and they worked efficiently to resolve my issue within the timeframe I needed, and they also communicated with me every step of the way. So if you need a plumber, you need to call Scott McLeod!

Dylan and Cody did a great job installing my new water heater!…read more This company is so exceptional, that I cancelled my home warranty because the service Scott McLeod Plumbing provides is unmatched and worth every penny.

August and Jesse and Eric always come the day you call or the next day to examine the problem. They…read moreare fair and honest and make the necessary repairs quickly. You can trust their judgment and expertise.

I am more than happy to give this his company 5 stars! After…read morehaving at least 6 other companies come out to address my septic issue ( filling up every 3-4 months) and them blindly telling me that I would need to dig my whole yard up and replace my leech lines (12k-30k range) A&A sent a team of guys that actually put in the effort to find and fix the problem ( for about $2,400) Hallelujah!!! Shout out to Sergio and his helper, they went above and beyond. If you have a septic issue call these guys first! ( I wish I had)

Completely stressed out with a leaking pipe and the ceiling soaking wet I called them at 9pm on a…read moreSaturday night. Cristian came over in less than an hour. And an hour later all was fixed and I could relax. The price was very reasonable and affordable, thankfully! He was very kind. I highly recommend him for any of your plumbing needs.

We had an issue with our toilets overflowing, and Christian came out within an hour just like he…read moresaid. He quickly fixed the problem, explained what was going on, and gave us helpful advice about some plumbing work we'll need down the road. He was honest, professional, and never made us feel pressured into doing any additional work. Great service from start to finish. I definitely recommend Christian and will be calling him again for any future plumbing needs!

I had water dripping from my A/C condensate line, right next to the air handler. Klaus & Sons was…read morerecommended by my neighbors. (But to be honest, we've seen their trucks many times in the neighborhood so we knew they were legit.) It took about six days to get an appointment but it wasn't an emergency so we were okay. Couldn't have gone better. Raul showed up early within the 8-12 window, blew out and unclogged the line. No more leaking inside the walls! No more wet towels and full bucket! They charged me $158 for a service call and I couldn't be happier. Will definitely keep their number handy.

Klaus & Sons plumbing was prompt, responsible, and completed the work efficiently. If something…read moreneeded to be corrected, the plumber/technician was quick to respond. The price for the three jobs was reasonable and fair. Recommended.

Best service I've had in a long time…read more Thank You Nolan Sorry it took me so long to post this

Tenant reported garage disposal stop working so I immediately requested a fix the for owner. One…read morestop was prompt and since it 'FREE' estimate , I didn't think twice. Tech went as scheduled and told me he did a quick check at the unit and then to the electrical panel. And said now if he needs to go into diagnosis, it will cost $175 , and either he can fix it OR that $175 will be used to swap a new unit at $4xx. Since I'm remote, I can only agree to it to move forward. 10mins later, got a call from the tech saying, "there are good and bad news! Good news, the unit was indeed completely fine and it's working alright. The unit was slightly "UNPLUGGED" from the outlet and it works perfectly after I plugged it back in. Bad news, the $175 is due. " I appreciate that the "diagnosis" save me hundreds instead of replacing a fully working unit, but I would have thought the first free initial check should have looked at the connection in the first place. Definitely feel a bit rip off BUT they did give me a small discount in the end. I'm not expecting free work BUT $150 to get someone out to plug it back in? Is that the norm?

Our water heater went out over Labor Day weekend, and Scott Cole Plumbing came to the rescue. We…read morecalled and Scott took the call right away and was very clear, honest and straight forward about what needed to be done, how much it would cost and when he could send someone out. His communication was on point. We were fortunate he was able to have a couple guys here first thing in the morning on Labor Day to install a brand new unit. I cannot say enough good things about them. David and Chris were amazing! They did a fantastic job, were incredibly kind, courteous, and maintained excellent communication from start to finish. It is rare to find a business this honest and fair, especially when handling an urgent issue on a major holiday. They took care of everything efficiently and professionally. I highly recommend them to anyone looking for reliable, top-notch plumbing services!

We've used Scott Cole Plumbing a few times now and have consistently had a great experience with…read morethem. Most recently, they replaced a water heater at one of our rental properties. They are always responsive, and their plumbers are friendly, professional, and easy to communicate with. The work is done properly, and they always make sure everything is cleaned up when they're finished. Scott himself is also very knowledgeable and helpful. When we had water damage related to the water heater, he provided great advice on dealing with the insurance claim and made sure everything was well documented, which was extremely helpful. It's been nice having a plumbing company we can rely on. We've been very happy with their service and would definitely recommend Scott Cole Plumbing.