Ray and Steve do amazing work with their flower designs. I used them in the 90's. I moved to…read moreFlorida but I still use flower carts to send flowers to anyone in Porter County. Excellent artistry

I ordered flowers for my mom as a surprise. Because I didn't have a definite idea what I wanted, I…read morejust gave a few general requests (colorful was one) and left the rest up to them. Wow! they did an amazing job. My mom is VERY picky about flowers and isn't easily impressed. She was so thrilled she sent me several pics then called them to say how it was the nicest she had received! Highly recommended!

Great service Great selection…read more Great value Helpful staff Highly recommend for thoughtful gifts.

I stopped in today to check out pricing for a bridal bouquet. The lady at the desk said she's not…read moredoing weddings because she's booked solid in July. Too clarify, in case it mattered, I said that I needed just one bouquet. I am not a florist, so at this point, I'm guessing that one bouquet might not be comparable to handling a whole wedding. She restated she's not doing weddings because she did have the bandwidth. I said ok and headed for the door. No biggy. Then she said to other ladies, "Did you hear her?! I said no and she kept asking." Are you kidding how rude and unprofessional?! You should never mock potential customers! In fact, I would've approached that encounter like, "So sorry I'm totally booked. Congratulations on your special day! I see you brought your holder with you. What are your colors or what flowers do you like? You could try making it yourself. You'd need to soak the foam overnight and space the flowers out like so, and include greenery too,"or something to this degree. Any type of way would've been better than choosing to be unkind. Be wary of this place Valpo.

Gorgeous flowers Creative arrangement…read more Excellent customer service. Order here--you wont be disappointed!

Lake Effect Florals created the most beautiful and artistic arrangement for a dear friend's…read moremother's memorial service. The flowers were fresh, unique and vibrant. It was absolutely stunning and the family thought it was just beautiful. She hand-wrote the card as well, which was a very kind and personal touch. Lake Effect Florals is just fantastic, I strongly recommend them and would love to work with them again.

Extremely disappointed with the customer service. I initially tried to offer feedback privately via…read moredirect message, but unfortunately, those messages speak for themselves. While I understand the customer isn't always right, no one deserves to be spoken to the way I was by the owner. A simple apology would've gone a long way. I won't be returning--and I've since heard from several others who've had similar experiences with this shop.

Can't say enough about the level of satisfaction I had using A Pretty Flower…read more It couldn't have been easier. The service is phenomenal. I am so impressed with the level of artistry and quality of flowers and arrangement. The delivery was expedient also.

They were quick and had a great price. The flowers turned out beautiful. Easy to order online and…read morewere delivered same day.

I have used Kellen's Florist for over 30+ years way back from when I was going to dances…read more Unfortunately, this time I actually had two employees arguing with me over what I ordered. I went in calm just wanting some changes that could be closer to what I asked for and couldn't believe the extreme attitude and unprofessionalism I was given. You aren't always going to hit a home run, so at least have the customer service skills down and not make your paying customers feel bad for wanting what they paid for. Be Better Kellen's. Or go to some professional development classes to remember what customer service looks like.

Me and my sister always order flowers for Mother's Day for my mom. We ordered the picture on the…read moreright and received the picture on the left. When my sister called to complain she was told that our mom was not home so they left it on the porch and another florist must have come by and switch them because that is not what was left! She only went to drop something off at a friends house and was gone all of 30 minutes. She lives on a cul de sac and what florist is driving around looking for flowers left outside to switch with theirs? I know there will be some snarky remark from the florist but the last two times we ordered from there we were on the fence. It is very hard because there is not really another florist in her town, just tired of crappy service from retail lately. Maybe that's why businesses are closing up all over the place!

The service we have received over the years with Melissa has been always great. Her flowers are…read morebeautiful and last for a week and sometimes longer. I have always been able to call in and order flowers- pay over the phone and then have my purchases delivered to my recipient and they will give a feedback on how beautiful flowers and the arrangement is that I have sent.

Fruit is always good and at the right stage of ripeness! A healthy treat to send! People usually…read morereally like these better than flowers!

I'm not sure why this place is ranked so low. The staff I spoke to was completely thoughtful,…read morehelpful, and willing to make adjustments prior to delivery and hand it directly to my daughter. Fabulous job!

On May 2nd, my mother and I placed a sympathy flower order through Petal & Vine Flower Shop for my…read morein-laws after a sudden family loss. The order was approximately $65 plus a $6.50 tip, scheduled for pickup at 2 PM that Friday. When I arrived at the store, the doors were locked. There was a handwritten note saying they were out on a delivery or consultation, along with two phone numbers that went unanswered. I was left showing up empty-handed to grieving family members after paying for flowers I never received. After leaving a negative review, I finally received a call from a male representative who immediately became defensive and rude. He claimed the business is closed on Saturdays, despite the fact that their Google business page STILL lists them as open Saturdays from 10 AM-5 PM and their website actively accepted my order. Instead of apologizing or taking accountability, I was told I "should have called the store directly" because he supposedly has "no control" over the business website that took my payment. I requested a refund and was told it would happen automatically because the order was never accepted. During the same conversation, he repeatedly pressured me to remove my negative review despite never offering a solution, apology, or compensation for the situation. When I refused, he became irritated and repeatedly stated that he "doesn't care" about negative reviews because he can "just dispute them and have them removed anyway." I called again on May 4th after still not receiving my refund and was told to wait up to a week. Today, May 11th, NINE days later, I still have not been refunded. During today's call, the same representative acknowledged he knew exactly who I was and what order I was referring to, but claimed he "couldn't see the order" in his system and therefore "couldn't refund it." He attempted to push responsibility onto me by giving me a payment processor phone number and telling ME to figure it out myself. To be clear: I placed the order through THEIR business website. It is not the customer's responsibility to fix a business's payment processing issues, especially after the business accepted payment and failed to provide the product. At no point did he offer to personally contact the processor, escalate the issue, or make any real effort to resolve the situation. Instead, he became angry and told me to dispute it with my bank. The most concerning part is that even after multiple complaints, their Google page still advertises Saturday business hours while customers are apparently unable to pick up orders placed through their website. At this point, the entire experience feels incredibly misleading and unprofessional. If you choose to order from this business, I strongly recommend using caution.

Wonderful local glower shop. Fantastic staff and very friendly. The Mother's Day basket bouquets…read moreare beautiful and reasonably priced.!

This place is awesome. I stopped by for a last minute gift for my former boss, and am so lucky I…read moredid. Ended up with a really unique vase with a wide variety of fresh hand-picked flowers- the selection there was great despite it being 3p on a Saturday! The flowers themselves were fantastic quality- my former boss specifically commented on how long they lasted. The price was really reasonable considering how elaborate the gift was. The store also sells other cool home goods like candles and essential oils, all curated from local businesses. The staff there were friendly, knowledgeable, and had a great ability to balance my preferences with their expertise, without making me feel either overruled or unsure of my choices. They gift wrapped my arrangement beautifully and with great care. What a fantastic addition to Halsted and the Bridgeport community. I'll be stopping by for all my floral needs from now on!

Great flower shop, much more than the usual neighborhood florist! They have come through for us…read moreseveral times and they have very interesting flowers by the stalk!