Stay away from these people. I made an appointment to install 2 Nests learning thermostats. The…read moreindividual that came to my house had no identifying clothing or badge. He came installed the thermostats, with the cables in the wrong position. The unit upstairs he did not even complete the setup on Nest because he supposedly had a conference call (who does that while taking care of a customer?) Did not leave a way to contact him if anything went wrong (everything went wrong). The house started getting extremely hot after he supposedly installed everything correctly (mind you cables were in the wrong position) The heater will come on when it was set to cooling. I called customer support (3 times), tried to call the supervisor or someone in charge and was not allowed to speak to them. They were supposed to come to my house as soon as possible (I was supposedly elevated to a priority since yesterday) still waiting. Someone was supposed to come at 10:00am and I got a text and an email he was not coming, to reschedule. This is how serious they take their customers. STAY AWAY FROM THEM! Now I will have to get an AC professional to make sure all is good in my house. I will be putting a dispute on my credit card and contacting the BBB.

They did exactly what I asked, and are competitively priced. They were available the same day…read more Great gentleman to talk to as well.

Called PEG to mount my large Curved tv. They came out that afternoon, mounted it efficiently and…read moreexpertly. They were extremely kind and cleaned up everything before leaving. I would absolutely recommend them. Their prices are extremely competitive and beat out Best Buy by $200 and 10 days! Very satisfied.

These guys do excellent work, very professional! Couldn't…read morebe happier, reach out to them with confidence.

My request was immediately answered and scheduled. I needed a 56' tv hung in my room and triangle…read moreintegration was affordable and quick! He came the next morning and hung my tv in 15-20 minutes and it looks great!!

My home came pre-wired by Safewatch security so I chose to give them a try. What a disappointment…read more I was charged $181.00 for the install and the first month and a half of monitoring. Now lets rehash all of the issues... My originally installed touch pad was not working and they had to go and take one from another residence. After the new was installed the downloads and testing was performed on the system and all seemed fine. ( For accuracy, the system came with smart home technology for control of the front door, hvac, two cameras, one of which was the doorbell cam, three door contacts and a motion detector with police, fire and 24 hour monitoring ). The second installed touch pad had an issue with its ability to connect to a cellular tower, I was told that the signal was the weakest allowable and if I wanted to approve on it I would have to purchase another one. Red flag. The very next day neither camera was working. I called the owner and he said that he'll try and trouble shoot them but to no avail. No mention of returning to check on the issue. Red flag. At that point I decided to cancel the agreement. The number to call on the letter head was out of service. Red flag. The cancellation agreement states that "You may cancel this transaction, without any penalty or obligation". I guess not returning my $99 doesn't fall under the " without penalty" clause. Stay away there are way more ethical and professional companies available.

I filed a complaint with the Federal Trade Commission's military consumer site at…read morehttps://www.militaryconsumer.gov/report-scam; NC State consumer protection agency; and North Carolina BBB. First two organization moved my complaint with other complaints for ADT while the last one turned out to be as useless as the Safewatch Security / ADT. Upon moving into my house in 2016, Safewatch sales person contacted me and offered their services. I was shopping for a security system and contemplating between CPI and ADT. After reviewing online, I asked for ADT Pulse with alarm monitoring, ability to a video monitor, lock/unlock doors, and turn on/off the lights. I have the sales person's business card with his handwriting, which states "0" dollars cost to you for the equipment, installation, and activation of the services. However, when we wrote the contract, he wrote ADT pulse + glass break sensor + control panel + cameras. I was under the impression that These were the items that I would be getting in addition to the ADT pulse I asked for. After the installation, I did not see any window sensors or automated locks. When I asked the installer, he stated this is everything I will be receiving. I contacted the salesperson to rectify the issue, but he said that is all I would get based on my contract. As I was trying to explain to him that there is a misunderstanding, he raised his voice and talked to me in a condescending manner, and called me a liar. I called the company and spoke with the owner, who was way more professional than the salesperson. The owner of the company offered compensation by waving the company's profit and labor cost for what the salesperson has told me the equipment and services I would be receiving, but at that point, I just wanted to cancel my contract and avoid any future interactions with the company. However, I was told that my three days gross period for cancellation was over and they can not cancel my account without charging me the cost of the contract, which was about 2,150.00 + tax. This was the day after they complete my installation, which I became aware of the issues, but the contract was signed ten days ago and the gross period for cancellation started on the day of contract signing not the day of installation completion. I called the ADT customer service, but they were way more ignorant than the Safewatch salesperson. ADT customer service refused to transfer me to a supervisor and intentionally disconnect the service multiple times "while transferring my call." At any rate, all this was happening as I was preparing to go overseas, and I gave up pursuing the matter. I just received an e-mail from ADT stating my service charges would be increased due to an increase in their operational cost, which prompted me to write this review after three years. I called ADT and told them I do not accept the increase, and they said "OK" no problem and my service fees remained the same. I wonder how many people call them to dispute like me and how many people would not bother and allow ADT to steal their hard earned money. This was my experience, and I hope nobody else would go through the same issues as I did.

Left a message on Thursday. No call back…read more Called again on Friday, talked to someone that sounded like he just woke up, and we made an appointment for Saturday between 9-10. No showed so I called him and he said he thought it was 10-11. So rescheduled for Monday between 10-11. No showed and now doesn't answer the phone. Terrible.

Do not hire them for appliance repair. They charged a service call fee and I was told nothing was…read morewrong with the dishwasher. came back second time after dishwasher continued to have problems; tech said he didn't know what's wrong would Have contact manufacture; I followed up several times and no response. It's been 3 month.