NOW SERVING MOSTLY BUN BURGERS! In & Out is apparently continuing to cut corners with their preparation, quantity & quality control of their burgers! It's bad enough that their patties are now so tiny that a Double Double is better suited as a child's menu item rather than a regular menu item. Today I ordered a double double animal style burger w no tomato, add chilies, and what I received looked like a small basic burger. It hardly had lettuce, which they usually over stuff with to make their burgers look bigger, the cheese was noticeably minimal, none of it was dripping out as in the past or as would be expected for supposedly 2 WHOLE slices of cheese, it had 3 pickles & 2 thin slices of chilies inside, minimal sauce on buns, and I detected no grilled onions or mustard at all. The most prominent flavor was the toasted bun, which made me realize that this supposed "Animal Style Double Double Burger" was mostly BUN! In the past years I've noticed that In & Out has been slowly diminishing it's uniqueness & value, and now it seems they're cutting corners on many more parts of their menu items except the bun, as of yet anyway. They're basically serving White Castle burgers inside In & Out buns, so for me it has reached the point of no return. read more

Tonight feels heavier than it should. Last night, I pulled into In-N-Out with that small, tired hope you carry at the end of a long day. Just dinner. Just something easy. Just me and my kiddo in the car, hungry and counting on something simple. And somehow, everything that could unravel... did. It wasn't just a wrong order. It was that quiet deflation when you open the bag and realize you can't even eat what you paid for. It was handing my meal over because picking pieces off wouldn't fix it. It was settling for less and pretending it was fine because it was late and we were already home. So tonight, I went back. Not angry. Just wanting to be heard. Wanting it to be made right. But I was passed from one person to the next like a receipt no one wanted to hold. One greeting. One hand-off. Then another. Twenty minutes of waiting, explaining, hoping. And somehow... wrong again. I order the same thing every time. I spend the same amount every time. Two, sometimes three visits a week. It's been a little ritual. A familiar stop. A dependable place in a busy life. But the last three visits have felt like a slow unraveling. The food was off. The service felt rushed and disconnected. [[HIGHLIGHT]]Even the atmosphere felt colder somehow.[[ENDHIGHLIGHT]] And tonight, standing there with another incorrect order in my hands, I felt something shift. It's not really about burgers. It's about feeling unseen in small moments that shouldn't be hard. It's about the exhaustion of having to advocate for something as basic as dinner. It's about realizing that sometimes the universe nudges you through inconvenience. Maybe this is my cue. Maybe it's time to find somewhere new. Somewhere that feels warm again. Somewhere that gets it right. read more

Came here on a Sunday evening. No wait to order and food came out within 15 minutes. I was a bit surprised at my burger. It looked a bit sad, just barely there. Tasted good though. I ordered light well fries and they were the perfect amount of crispiness. read more

In-N-Out Burger - Hamburger with raw onions. Everything was in there but just kinda skimpy and hidden. - Burgers Near Me - La Habra, California

Great fresh burgers fries are the only thing that doesn't taste the best (IMO). Otherwise great food.

One of the best fast and affordable burgers on the West Coast. It's perfect when I'm hungry and need something quick but still delicious. [[HIGHLIGHT]]The taste is always consistent, and the place is clean every time I visit.[[ENDHIGHLIGHT]] I feel comfortable and confident eating here because they always deliver the same dependable quality. read more

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Order was quick and came out correct even when we "Customized" everything. Very busy night and they handle it in stride read more

In-N-Out Burger - Order deck - Burgers Near Me - La Habra, California

I've given this In-N-Out multiple chances, but every visit seems to be the same disappointing experience. The drive-thru is consistently incredibly slow, no matter what time I go. The food quality has also gone downhill. The burgers are often soggy, sloppily put together, and barely have any toppings. It feels like they're cutting corners because the burgers are never filled properly. The fries are the biggest letdown. They're usually undercooked, soggy instead of crispy, and the portion is disappointing--my fries are often only about half full. I know In-N-Out has a great reputation, but this location just hasn't lived up to it. I hope they improve their food quality and speed because right now it's not worth the wait. read more

The milkshake was not at the temperature as it was still too soft and not thick enough to be ice cream consistency of milky. Was very disappointed.. read more

It's In-N-Out Burger, generally it's really hard to screw this up. The customer service is always good. The only problem that I ever run into is the cooks forgetting to add items that I requested. But is this the end of the world? No. I can eat my burger without the items I requested. This location is always busy, which makes sense, so there's always a wait. I just ate my food and had my drink, and then left happily. Nothing out of the ordinary at In-N-Out Burger. read more

A staple of California, in n out never fails to put out friendly service, amazing food, and [[HIGHLIGHT]]a classic ambiance that sends you back to the 1950s[[ENDHIGHLIGHT]]. read more

Cool Spot Simple Menu Great Food And Good Service From Their Employees Specially Bella She Was Great Attentive And Helpful She's A Real Baddie And She Hooked It Up With Some Stickers Too! read more

In-N-Out Burger - Stickers - Burgers Near Me - La Habra, California

This particular location has managed to get my order wrong three times in a row and now I have decided I will not be returning. I ask for my buns to be extra toasted to prevent sogginess. Three DIFFERENT employees all confirmed my request for the extra toasted buns. But by the time I got home to eat, the buns were barely toasted, soft and soggy. How disappointing. read more

I've been to this in n out location several times. It is a very busy location for sure. I've had consistent service when I've come here, both drive through and dine in. The burgers are always fresh, as are the fries. However as I said, this location is VERY busy, especially the drive through, due to its location I'm sure. So be prepared to wait a while. read more

In-N-Out Burger - Rainy day dinner - Burgers Near Me - La Habra, California

Food is always great. Cheese burger animal style add raw onions is my go to. Order Fries well done is an absolute must. This is a self serve restaurant but there is a gal there named Kim who is willing to give table service. Always asking if you need anything else. She's an absolute gem- 5+++ stars for her! read more

I'm not from the area but have had the chain once before. When I saw the low reviews for this location I was concerned, but still had to try them while I was in the area! I went on a lunch break and opted to eat inside. I was very happy they started serving lunch at 10:30am as I was taking an early lunch. I ordered the double double cheese meal with animal fries. The burger itself is not note-worthy. If you are a Five Guys fan, this burger doesn't touch it. It was okay, I ate it. But it was literally cooked right before I ate it and not even HOT, just warm... Now the animal fries were AMAZING. Loved! Devoured! Will order again asap! For a drink I was pleased to see that they offer a pink lemonade and diet version (with splenda and monkfruit). I tried the diet and really liked it. Absolutely snagged a refill before I left. Service was friendly and helpful. Food did take a few minutes to come up so keep that in mind if you are in a hurry. The dining area was SPOTLESS and smelled clean. I would eat here again. read more

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My location of choice. Always amazed at how they assemble the Double doubles so nicely. I always get animal style WITH raw onions, and it still gets made perfect. Rainy day today so drive thru order happened at the speaker, which indeed seem to take longer than when person is out taking orders earlier in line to give more prep time. Noticed inflation continues to take its toll even on in n out so posting updated menu price:) read more

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EFRAIN!!!! Had such a great experience at this location thanks to Efrain! He was incredibly attentive, friendly, and truly went above and beyond to make sure everything was perfect. You can tell he genuinely cares about customer service and creating a positive experience. Employees like him are the reason people keep coming back. He absolutely deserves a raise and recognition for the amazing work he does! We love you Efrain! read more

A Community Cornerstone Built on Positive Service While the food at In-N-Out Burger is consistently good and offered at a very fair price--it's locally about 40-50% less expensive than dining at a place like Chick-fil-A--the real positive here is the hard-working and positive team. This restaurant provides a great community experience primarily through the effort and outstanding attitude of its employees. The entire staff, from the drive-thru to the counter, operates with remarkable positivity, efficiency, and a tireless work ethic. It's genuinely noticeable; the service I receive here is consistently better than what I often encounter at local sit-down restaurants. For me, this In-N-Out location serves as a friendly cornerstone of the community. [[HIGHLIGHT]]Dropping in for a burger and fries provides enough genuine, positive human contact to rival a friendly neighborhood bar--only this is on a Fastpass system.[[ENDHIGHLIGHT]] You get a quick, uplifting exchange without the commitment (or the risk of awkwardly blurting out emotional traumas to the person next in line!). This dedication stems from a supportive environment. On several visits, I've asked employees how they manage to stay so upbeat during a demanding shift. The answer is always the same: management, specifically naming leaders like Becky, supports them and makes it a good place to work. That culture of respect and support is evident in every single interaction. Ultimately, what I am most grateful for, beyond the good food and fair price, is that this business serves as a successful proving ground for young people entering the workforce. The visible life lessons--accountability, teamwork, and efficiency under pressure--tell me that the young woman taking my order or the young guy handing me my food is taking a definite and significant step toward their own professional success. This In-N-Out is an important local institution. read more

Went in for a simple gift card envelope since we misplaced ours and they wouldn't give us one. Said they were out, but come on no one is going to believe that. Offered me a paper bag. Manager here is definitely getting paid too much for this level of customer support she allows their staff to provide. read more

My family and I went to In-N-Out on 08/19/2025 at approximately 6:00 pm. We ordered fairly quickly and sat down to wait for our food. [[HIGHLIGHT]]It was unusually busy, perhaps because it was back to school night at local schools.[[ENDHIGHLIGHT]] An employee, specifically Efrain, came to our table and asked us what was our order number. He said he would bring us the food and even asked us if we needed any condiments (that was so thoughtful). Despite the restaurant being busy, we were treated well. Not to mention, the food was amazing as well. [[HIGHLIGHT]]I definitely recommend dinning inside if the time permits.[[ENDHIGHLIGHT]] read more

Always fantastic service and delicious food. [[HIGHLIGHT]]I love the outside patio area that has the plexiglass on the sides to protect you from the wind ETC.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]It's always nice to be outside sometimes especially when they keep their restaurants as cold as the arctic circle.[[ENDHIGHLIGHT]] Lol. [[HIGHLIGHT]]But I love that they give you options where to sit and thankfully this time around 3pm is not too crowded so I definitely recommend coming in at that time.[[ENDHIGHLIGHT]] read more

In-N-Out Burger - Double double animal style with fry light fries. - Burgers Near Me - La Habra, California

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Still taking orders way too early. Go back to the use of the speaker. Those people walking around taking orders too early are useless. My order was cold, fries soggy, and my drink was watered down. Not coming back until they stop this practice. read more

Sadly this In and Out is very slow!!! I came early before starting work and now im going to be late to work. Its by my work! The one by my house has lines way longer and it goes super fast. Im not sure why it takes so darn ling if its the same process. read more

My husband and I are very pleased with our overall experience at this location. As soon as we walked in we were acknowledged with a greeting by several of the employees. Efrain was so kind and offered to pick up our food and asked if we needed any additional condiments. He has the best customer service. [[HIGHLIGHT]]We also noticed that he keeps the dining area clean and stocked.[[ENDHIGHLIGHT]] Thank you Efrain! You deserve to be acknowledged for all your hard work! read more

First time I ever got sick from in n out burger was today at this location. Food was cold, fries were even colder, and the burger tasted funny... quite different than usual. Within an hour I started to have stomach aches and nausea, and it's been a few hours now and I'm sweating and feeling pretty sick. This has never happened before and I've been to in n outs my whole life. Stay away from this location for a while. read more

Worst managed In-n-out ever. Been going to dozens for 30 years from Newbury Park to downtown LA to Whittier. Ordered and paid for twice what was given. Wrong order you gave me? Fine. Three times in a row? - what a joke. So sad how a wonderful family restaurant has such a trash unit. read more

[[HIGHLIGHT]]This is usually my go to location previously my major complaint about this location. was the lobby eating area previously it was not kept up but all has changed now for the good !![[ENDHIGHLIGHT]] [[HIGHLIGHT]]The addition of Efrain (not certain on spelling of his name) the lobby looks great![[ENDHIGHLIGHT]] He is definitely makes the dining in experience a positive one. He keeps lobby clean and organized & greats customers with a smile & always willing to help. All the in n out employees should follow his example read more

I wish they would stop putting raw onion on my burger. It's happened too many times and I don't want to be a jerk and emphasize GRILLED when I order and it only happens at this in n out. And if the girls are going to be chit chatting and gossiping by the hand off window I would appreciate it if they at least put my spread that I asked for in the bag. I go to this one because I hate the parking at the other one in la habra but their service and product is way better. read more

The bun was hot on one side and cold on the other like they got it out of the freezer and bourgeois r was really salty

I am an In-N-Out regular, as a Southern Californian it's a necessity. This in n out gave me the perfect experience I expect from In-N-Out. My order was promptly taken by a worker named either Abby or Gabby, she was incredibly helpful and professional. The food came out fast and was as fresh as ever. Would return again. read more

I work at a clinic and had to order for all my coworkers and myself it was nervous and I didn't want to mess up my coworkers orders . I had 5 post notes of the orders I was ready to tell Richard YB (on the receipt it showed that name) all the order but he did the initiated and said " I can take those and enter instead " ! Omg I was sooo relieved ! Great customer service !! [[HIGHLIGHT]]Enjoyable environment[[ENDHIGHLIGHT]] read more

Efrain was so kind top tier costumer service open the door walking in and kindly brought us our order to our table with condiments. Made sure our food was to our liking. He came and threw our trash away when finished and again open the door on the way out. Hopefully he's getting the pay he deserves!! read more

Beating the lunch rush on Saturday is a win in my book! OMG, so many customers in line. Get here before noon. Haha. As quickly as it took to inhale my Double Double animal style, the line of people was gone. Their orders were taken and they went to find a place to sit. read more

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They forgot to give me my neo shake so I had to drive all the way back and no apology. I understand that it can happen but at least apologize. Cashier name was Brandi La. Always an issue with this location. Like overcharging me then giving me a refund in dollar bills and a bunch of coins. read more

In-N-Out Burger - Burgers Near Me - La Habra, California

I've decided not to order drive-through at this location. I've had 3 consecutive orders that were screwed up. One of them, it seems they over salted my double double. I know they never mess up the order, but I guess this location doesn't care if they do. read more

Efrain was working inside the lobby, greeting customers, opening the door and bringing everyone their food in a timely manner. He had such friendly energy and a smile on his face the entire time. What a valuable member of the staff at LH In-N-Out. read more

Food is always cooked exactly to order and the staff is always friendly. The drive thru is always busy but we have always moved very quickly. The inside looks like any other in n out and is a fairly good size inside and also plenty of outside seating. The parking lot is pretty small with all the other shops near by. read more

Efrain, as he was cleaning up the table, offered to get my food for me. Every in and out deserves five stars, but thought I would comment on this. Very nice person he was. read more

This location is terrible. Burgers are just thrown in the buns. Mix mashed. Don't go to this location. Terrible. The manager should be fired. Incompetent staff and leadership. Probably a DEI hire. Do yourself a favor. Go to Lambert, Alondra or Telegraph locations. This location is bottom feeder. read more

We have ordered from here a couple of times in the drive through. The lines can be very long and slow during prime times. They have messed up our orders before and have given us milk shakes that had the same consistency of just milk. I would give this place a lower star review but their root beer floats are great. read more