I came in today for a 30 min massage and once I arrived the host let me know they were booked for the next hour and asked if I can come back. I was in no pressure and ran some errands before. I came back an hour later and didn't realize they have a lot of parking in the back. So when returned I parked in the back and they have a back entrance. Once I was inside I checked in and the person in the front let me know I had to pay upfront. I changed my mind and wanted to do 45 min but the didn't have the time for it so I stayed with my 30 min session. The person in the front charged me and walked me to my room and I went to lay in the bed it was peaceful and quiet. Once my masseuse came in she saw me scratching my shoulders and said "oh, got it working on your shoulders". She went to work let me tell you! I felt I needed a bit more work on my legs but no complains my back, shoulders, arms and sides got the best massage ever. I only came here because it's close by and a friend recommended it. Typically I go to a place in Pasadena but found a new place I'll be coming to. I will also make sure to book an appointment before read more

In Step Massage Downey - Private room - Massage Near Me - Downey, California

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My first time at In Step Massage and unfortunately it was not a good experience. The environment was extremely loud and not relaxing at all. I could hear people constantly coming in and out, employees talking loudly in the hallway, and even a man next to me moaning very loudly during their session. It made the whole experience uncomfortable and the opposite of what you expect when getting a massage. The massage itself also wasn't great. I repeatedly asked the therapist to use less pressure, but she continued pressing extremely hard despite my requests. At the end I left a $5 tip because I felt the service was mediocre. After I had already left and was sitting in my car, the front desk employee actually came outside and asked me for a bigger tip. That made the situation even more uncomfortable and felt very unprofessional. Overall the environment, the service, and the way the tip situation was handled left a bad impression. I won't be returning. read more

My go to massage spot in Downey! Paid $50 cash for one hour full body massage (it's $55 with card). I told the masseuse how I liked my massage and she delivered! She would also ask to make sure if it was too hard/if I was okay. The ambience was great! read more

Me and my boyfriend come here all the time he works construction and I'm in the gym a lot, so our bodies stay beat up. Every time, they take such good care of us. The full-body massages are thorough, relaxing, and actually help with our soreness. The staff is gentle, professional, and really know what they're doing. We always leave feeling lighter and refreshed. Definitely our go-to spot! read more

A massage shouldn't start when I'm on the table waiting. I was shorted 7 mins. I needed to rush out of there so I didn't say anything but I'll bring it up next time. Yes I would come back, I can almost always call or walk in and not wait for too long but I do suggest an appointment just to be on the safe side. You get 5 dollars off if you pay with cash. The place is big and is clean. Massages are reasonably priced and of course each person is different today my masseuse was pretty good. I told her I needed more pressure and she delivered. I forgot to get her name. read more

Like other reviews mentioned, I have to agree that this place was far too noisy. Staff were chatting loudly, I could hear people constantly walking by, cars were honking, and car alarms kept going off. It honestly felt like being in Times Square in NYC. Because of the noise, I couldn't relax and felt tense throughout the entire massage. Another thing I found odd was that my massage started without any warning or introduction from the masseuse. She just began out of nowhere. Throughout the session, the pressure was also inconsistent---at times it was painfully strong, while other moments felt more like light caressing than an actual massage. I also want to mention that I specifically requested a foot and body massage, but only received a body and leg massage, which was disappointing. I didn't speak up during the session because, honestly, I felt uncomfortable and just wanted it to end. At the end of the massage, I tipped $10, which I felt was reasonable considering my experience, but my masseuse seemed almost offended by the amount. Overall, I will not be returning. read more

Just got a couples massage my husband liked the lady that did his, she did okay for the most part he said. I think her name was Tina. Mine was horrible... it wasn't even a massage. She just did pressure on certain areas, not really rubbed and at times she put way too much pressure on certain areas. She might not be experienced in massaging women but I don't recommend the one that did mine. And she stood at the door waiting for a tip, I felt bad but honestly, I was just waiting in the time to go by quick. (Next day update) my back is super sore, and it feels tender in certain areas. Instead of leaving relax we paid to be in more pain. read more

In Step Massage Downey - Massage Near Me - Downey, California

For such a mediocre excuse for a massage lounge, they are some of the rudest people I've met. My hard working father wanted to pay for me and my family for this experience, he tipped $20 and they had the nerve to ASK HIM for more money, IN FRONT OF OTHER CUSTOMERS!!!!!!! I have never seen such nerve. It takes a lot of displease me and this really hit that nerve. For a lousy, noisy, unprofessional, CHEAP place, I wouldn't even go back for the price. Their utilities were cheap, I repeatedly asked my masseuse to go lighter as i was in pain the whole time because of how rough she was. Multiple times. I'll say it again, TIP IS NOT MANDATORY ‼‼‼‼‼‼ read more

My go to place when I need a lil tlc. If you pay cash they give a discount. Very relaxing

Great experience. First time here. Will be returning. Couples massage with the bff let us feeling like noodles.

I will rate this place zero stars if I was able to. They demanded a bigger tip when I had already left a tip. They were very unprofessional, please do not go to this place if you are planning to. read more

Went for a couples massage; my massage was ok but my boyfriend's was not! The lady was late to start the massage (15) then it sounded like she was asking my masseuse something. My boyfriend said the lady was just tapping him and then poking him! He ended up with a couple of scratches and not happy to see the lady waiting outside asking for a tip as if she had even tried to do her job. read more

I came here for a couples massage and it did not disappoint! The place is very clean and I enjoyed they were able to have us both together. The masseuse did a great job giving me a deep tissue massage. read more

I had been here before and I remember it being a great experience. This time I wasn't greeted. I was immediately asked for a card, I let them know I would be paying Zelle being that they had a QR code on the front desk. After I paid to ensure I had the money she said she had to go ask her boss if the payment went thru. The massage started but I paid for a 90 min massage and was given a 90 min head scalp massage and nothing else really. I paid extra for the oil and she barely used it at all. The worst part came when she told me she was done so I changed and went for the exit disappointed. They ran after me and told me I needed to pay. I explained I had already paid and they said I had to wait to see if it was true. AFTER this they told me after I showed them proof on my end from my Zelle that I needed to pay a tip.... I reluctantly paid bc she wouldn't leave my side and then when I asked if I could leave she yelled out how much did I leave her? I said $10 and was given a dirty look. I will not be returning ever again. Tipping is optional and shouldn't be demanded. read more

I come here with my mom and everyone is always very kind and attentive. Quiet and peaceful vibes.

Great customer service amazing staff this place is well recommended they leave you feeling like new highly recommend this place

A large clean establishment open every day. They do multiple types of massage for very reasonable prices. They are very professional and do a great job. Don't forget to tip. Well worth going. read more

Very good massage, completely legit. Not at all expensive. Quiet and professionally done.

Amazing I feel like a whole new person. She really got deep inside those little crevices to make me feel amazing. I'll definitely will come back and sing my friends. read more

Always a great, legitimate massage, worked out all the knots without being in pain...which is the way I prefer it!

Worst massage experience I've ever had. Therapist didn't listen to areas to focus on an only used one hand most of the time. They barely tried for me and my partner. Save your time and money and go somewhere else. read more

Came here for the first time per recommendation. I got the 45 minute massage appointment at 9pm, but as I'm writing this it's 9:40 so that doesn't seem right. Unfortunately I will not be a returning customer. For one, it was very painful. I came for an appointment after a long day with a lot of tension in my neck and a migraine, hoping to get some relaxation. For the entire time, I could not relax because this woman was just stabbing me with her elbow. It did not feel good at all. I let her know that it was painful and she still did the same thing. She was talking to the other staff. It seemed like she was inexperienced and rushing from what I gathered. At the end, I honestly didn't want to tip because it genuinely was a really bad massage. However, I felt bad and gave her a few dollars (not knowing that they RECOMMEND $10). As I handed her the tip she speaks to the other woman in a different language. I go to leave out the door and the door is LOCKED... The other woman tells me, "do you want to give her more?" And points to the sign--IM UNCOMFORTABLE AND CANT LEAVE. So I look through my purse for $5. Overall, this was not a good experience for me and I feel it was a waste of money and time. This was the opposite of all massage experiences I've ever had. Do not recommend. read more

In Step Massage Downey - Dirty floor - Massage Near Me - Downey, California

I've visited this place more times than I could count and granted in the beginning they were EXCEPTIONAL! There were occasions when I would have a long day at the office and my body would be incredibly stressed and knew I could count on the wonderful staff at the time to melt my troubles away (and my knots). But recently my last visits have been very disappointing massages felt more like full body RUBS with little to no pressure even though I expressed I wanted the pressure harder. I would leave so disappointed that I went in needed a relief and would leave still needed that fix. I'll most likely take my business elsewhere from now on. read more

My massage was so good, Tina removed my pain I had in my back. It was my first time coming, I wasn't aware of the appointments and they took me in which was so nice of them. Tina is so awesome she takes her time and truly massages. Overall my experience was amazing the staff are great! I would be coming back. read more

Love this place! It's so easy and convenient. You can call and book same day, no problem. Bring cash. Prices are slightly cheaper if you pay in cash. Thanks! read more

In Step Massage Downey - The massage bed. - Massage Near Me - Downey, California

** 5/5 - Amazing Massage at In-Step Massage!** In-Step Massage in Downey is **fantastic**! The staff is friendly, the space is clean and relaxing, and my massage was **perfect**--just the right pressure to ease my tension. I left feeling completely refreshed. **Highly recommend!** Short, sweet, and to the point! Let me know if you'd like any tweaks. read more

I always have an exceptional experience at In Step Massage in Downey. From the moment I arrived, the environment was clean, peaceful, and professionally maintained--immediately setting the tone for a relaxing session. I highly recommend In Step Massage to anyone seeking a high-quality, massage in a welcoming and professional setting. read more

I went to Insta tonight and got the two hour body massage. It was pretty good, but there are some improvements that they need to make. You walk in and automatically there's a sign that says quiet, and they shit you if you aren't quiet. Now throughout my massage there was lots of noise Between the street traffic which you can't avoid, the people coming in and out of the massage place, and then you have the guest talking very loudly as well as the massage. Therapist being very loudly talking to themselves and moving things around. My massage therapist did shush somebody once, but that didn't make a difference. She did pretty good on the massage, but she did leave for quite a bit of time and said she was getting towels. I would give it a 70% out of 100 as there are things that they need to change. Will I be back? Not sure.They WERE VERY RUDE WHEN I CAME OUT OF THE ROOM AND TIPPED....NOT A THANK YOU OR GOODNIGHT. BASICALLY RUSHED ME OUT OF THE DOOR. read more

In Step Massage Downey - Prices as 11/8/25.....THEY ADD $5 if it's card fyi. - Massage Near Me - Downey, California

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The massage was great. They worked on all the areas I asked for. The hot stones were great. Made my back relax. Will definitely be coming back. read more

What can I say... this is a quick fix place! If your shoulders are aching and want immediate attention come here. If you want a luxurious experience with a nice view and champagne. This is not it! Massage was decent, it's pretty loud. read more

Been here a few times now. I like the service in general and thus keep going back. Recently had Sisi and she was just very below average. Soft with her massage technique and then disappeared for a good 10 minutes in the middle of the service. Told her that I needed more attention on my left shoulder and she didn't respond to my request. Wouldn't go back to her in the future. read more

This place is around the corner from my house. I always come here for a massage. I would recommend to anyone from Downey !

I came in because my neck hurts. I did not expect them to fix the problem, I was just hoping for some pain relief. I told the lady at the front desk that I would like there to be focus on my neck and shoulders because of the pain. She nodded. Massage therapist did not even touch my neck. And there was very little pressure for the massage. Not even a foot massage which you'd think was standard. It actually is labeled as neck, foot, body. I got body. Not the rest of it. They were nice but it was a waste of money. And my neck still hurts. No relief at all since it was not touched. read more

I'm a returning customer with no complaints I love coming here. Great service and location.

I went with my grandma, and we had a great experience! The massage was great and so were the workers! We will be back soon! I recommend! Thank you! read more

Absolutely amazing! Anyone that complains seems to be doing so for reasons that are ridiculous, "no views or champagne" - this is not advertised as such place. The masseuses know what they're doing, no it's not a frills place but geez do you relax. I am obsessed and will be coming here once a month, great massage at a great price. read more

I love this place. Bring cash. There's atm at the grocery store across the street. Lisa is a great masseuse. I usually get a 60 or 90 min massage. The only thing that ruins the massage is when other customers are loud. The hot stones are my favorite part of the experience. read more

I love coming here but today LILi provided services. I do not recommend her. She doesn't know how to give massages my 5year old niece does a better job. I wasted $60 for silly touch. read more

My massage was great, it's relaxing and if you pay cash you get a discount too! However they need to put the light music louder. Hearing people snore, cough, and talk kind of disrupt the relaxing element of the massage. ‍ read more

10/10!!! I'm already planning to add In Step to my monthly care day. My body feels so relaxed, any uncomfortable body pains vanished with the massage! read more