Chip tuned my piano in February 2026, and I believe it is the worst tuning experience I've ever…read morehad. Almost immediately, I realized my piano was not in tune. The first few notes of my favorite piano piece sounded off, so I downloaded an app to test it. Almost half of the keys were out of tune. I have someone else tuning it today, and I can hear how far out of tune it was. The piano overall was flat. 440 A was 14 cents flat. Some of the upper keys were 30-40 cents flat. The lowest notes on the piano were the worst. To make matters worse, Chip charges 50% more than other piano tuners. He will not be working on my piano again. He would probably blame my piano, but it would not have detuned itself within a matter of days. The man currently tuning it said some of the keys were little tricky, but that should not have been an issue for someone who has the expertise Chip claims he has.

Chip is a consummate professional, a piano technician and tuner for the kind of person who wants…read morethe best results possible from their instrument. I especially like that he's down to earth about the costs and benefits of the work he does: not everything you choose to do will make a big difference, but that depends on you, the customer, and determining with chip if it's important to you and if it's worth the cost. Do you want a piano tuned to 430 to match Schumann frequencies so it sounds more mellow, like the most beautiful of baroque instruments? Or maybe at 442 to push the sound a bit, make it more aggressive? We talked quite a bit about what I wanted from the instrument before he started. Then, and only then, did he start working. He's a listener first, the kind of customer service person you hope to meet and rarely do today: he wants to help you get what you want from your instrument, not what he thinks it should be. A piano is a part of the family, and it has it's own unique relationship with you, the owner. Race cars are tuned to match the racer, violins to match the player, guitars custom made to match the guitarist. Call chip if you want the best. Or if you just want whatever it takes to keep the thing upright for another year. He'll deliver the results you want at an affordable price.

Amazing work. She was so knowledgeable, worked fast, and had our over a 100 year old piano back to…read morelife.

From the owner: We service all makes of acoustic pianos. From small uprights to concert grand pianos, we fix them…read moreall. We do not have storeroom at our location, we are only a repair shop. We come to you by appointment only.

Excellent service! Fast, reliable, friendly. My phone looks like new, plus they were able to save…read moreall my phone #, contacts and other customized information. Highly recommend!!

I hate writing negative reviews, especially because I've been a customer here for years. In fact,…read moreI've purchased three phones from them this year alone and have always had a good experience. Unfortunately, you don't really find out how a business treats its customers until something goes wrong. I was a happy customer until I actually needed their help. That's when you find out what a business is really like. I purchased an iPhone for my elderly grandmother. She tried using it for a couple of weeks but ultimately decided it was too complicated and wanted to keep her old phone. There was absolutely nothing wrong with the device. it was still in like-new condition. I had the receipt and everything Before purchasing, I understood there was a 30-day warranty. What I wasn't told was that the "warranty" only covers repairs, not returns if a customer simply changes their mind. While that may be their policy, it's an incredibly unfriendly one for a business selling used phones. Instead of accepting a like-new phone back into inventory, they left me with a $500 phone that I now have to photograph, list, negotiate over, and sell myself. They could have easily resold it, but instead they chose to make it the customer's problem. I noticed several other reviews where people had similar concerns, and the responses are mostly some version of, "We're sorry you feel that way." At some point, it stops sounding like customer service and starts sounding like a pattern. I won't be buying my next phone here. Not because of the product, but because customer service matters most when something doesn't go exactly as planned.

Dynamite service. Fixed my bricked Quilter amp. These guys do fair, fast, and excellent work!read more

Repaired my Lab series 5. Excellent communication, worked hard to find problem and right parts. Amp…read moresounds very good

Chad was amazing! Helped me with a years-long backlog of ignored pop-ups offering malware and virus…read moresolutions, demanding I finish setting up programs I don't know if I have, and telling me my dropbox and other mysterious items are full or have stopped syncing or are unsecured. Gibberish. Chad set it all right in 2 hours. And so friendly and professional--super easy to work with. Highly recommend!! And a very reasonable rate, too.

Would not recommend this place!!! I got my laptop back like this! I've called repeatedly over and…read moreover and no response. I was told to simply pop it "back in". My laptop was not like this prior to having abq computer pros fix.

Great service provider for I.T. Solutions and office equipment! You get what you pay for and if you…read morewant a cheap cost you will get cheap service but with Ephesus you're money is worth every penny spent no matter how small your project is then have a dedicated team of experienced professionals waiting to help and they offer an unmatched value with their performance guarantee

Great quality products and exceptional customer service. I can't recommend this company enough if…read moreyou have any need for printing, copying, or an IT company. The staff is always willing to help and their service is fast and efficient. The machines are durable and reliable. AND they are local! I have nothing but amazing things to say about the people that work there, their experience, and the service they provide.

Professional quality service with speed, care, and extremely informative. Would recommend to anyone…read morewith any issues.

From the owner: Appointment only at this time, please…read more Mac, PC, Phone, Tablet, Chromebooks, and even Game Consoles. Call today!

They use good quality OEM parts so they might not have them in stock. Call first to make sure they…read morethey have your part before you go in, even if you get an email saying "we are ready for your repair, stop by anytime" It will save you some time. Also, the owner of this business is very responsive, if you have an issue, give him the opportunity to correct it.

I had gone to this store to get a screen replaced on a Samsung A7 tablet. They did a great job…read more Today I I took my new Samsung A9 Plus in to ask fir help setting it up. The instructions that came with it were confusing right off the bat. The tech told me the instructions were not correct and quickly set up the tablet for me. He refused to charge me for this. I wanted to reward his help by purchasing something and asked about a screen protector. He said they didn't have one a d I should purchase one online. He also said to bring it in after I got it and he would install it for me. Excellent customer service!

Very helpful and a wide selection. I went there to get a replacement key fob calibrated and ended…read moreup with a bunch of bulbs and batteries while I waited. The gentlemen at the counter were very friendly and helpful.

Stopped in looking for a replacement battery for my generator. The young man behind the counter…read morewas knowledgeable and provided excellent customer service. Would highly recommend this store for your battery needs.

i would give the a zero if possible, came out twice wrong parts, tech tried to make it work with…read morewrong seal, on my dishwasher left my house in a hurry , seemed he ran out of my house because he new he did not do the job right, my dishwasher is not working wont stay shut to run , i am old disalbed and a vet , now they are telling me they wont fix their wrong. dont call them terrible terrible. jay w mcdonald.

PROS: Friendly staff and completes work when promised. CONS:…read moreDoes not know how to trouble-shoot/repair vintage stereo receivers NOTE: This review pertains to their ability to work on vintage stereo receivers only. I brought in two vintage stereo receivers for minor repairs. One had a switch issue and the other had a FM-related issue. Switch Issue: They could not repair the problem. They stated that a new switch was needed, but due to the age of the item, the switch was not available. I already knew that, which was why I wanted the switch repaired (i.e., disassembled and cleaned). Apparently, the technicians do not know how to do this. I've seen YOUTUBE videos that show you how to do this, but I don't have the tools to do it. FM Issue: They could not repair the problem. After replacing a part (that I paid for) that they said made the condition worse, they put the original part back in. Obviously, they identified the wrong component. Then, I was told that the entire tuner board would need to be replaced, but due to the age of the item, the board was no longer available. I already knew that, which was why I wanted them to trouble-shoot the board and replace the faulty components. When a repair shop tells you that you need to "replace the entire board," it means "we don't know how to figure out what is wrong." When I brought in both items, I was clearly told that the items may not be able to be repaired due to their age. I understand this. However, the problems were not that complicated to figure out with good trouble-shooting techniques, given the correct knowledge and equipment. Again, I've seen related YOUTUBE videos, but I don't have the equipment or technical expertise. Since neither problem was corrected, I have no other choice but to conclude that the technician's knowledge and abilities regarding vintage stereo receivers are extremely limited. Needless to say, I was disappointed. They should not even accept vintage stereo receivers for repair. I gave them 2 stars (instead of 1) ONLY because of the PROS listed at the beginning of this review.