Enjoyed a quiet pedicure in downtown Montpellier. The spa is very neat and clean - the ladies…read moreare very professional and my toes were pampered and ready for vacation. The prices are reasonable and I like the online scheduling.

0/5 Stars. Adding so…read moremuch salt I could kill a slug with this review. First off, I love a bit of cultural sass, so I already knew I was going to get some attitude for walking back in and asking them to fix the absolute tragedy they put on my hands. second, I heard Mary was good but obvs she had no openings. I took whoever was available. Big mistake. To preface: I'm visiting family in town and typically do my own Gel-X nails at home, and my cousin is a nail tech...so I know proper protocol and was just going in for a quick, fresh gel polish appointment. No extensions, no frills, just simple polish. Here's the rub: The first tech finished the entire "manicure" in under 40 minutes. At first, I was like, "Omg great, that was so fast!" Then I got outside into the blazing sun. These puppies looked like I'd been surviving in the wilderness for two weeks. The polish was a good 1/4 inch away from my cuticles, and the sides were completely flooded with sparkles and polish on my skin (which they just casually cured under the lamp instead of wiping up). I haaaaaate confrontation but I went back in and showed them the mess. One tech looked me dead in the eye and told me I was "just complaining." That pissed me off. Uh, yes, ma'am, I am! Look at it! I wasn't even trying to embarrass anyone, but she said the first tech stayed so far away from the cuticle to "prevent flooding and damage" like she was doing me a favor. Proper prep work and pushing cuticles back is Day 1 of nail school. The entire reason we pay professionals is so our nails don't look like a Walmart DIY project gone wrong. I literally walked out of your door 5 minutes ago and my hands already look like they need a fill. I would have happily taken a refund for the 40 minutes we both wasted, but instead, the other tech sat me down, buffed them off, and started redoing them--using my hands as a live, emergency tutorial to teach her coworker how to actually paint a nail and do cuticle work. She explained to her a few times how to do cuticles. Which was great, because I've been a beginner too, so I get it. But I was already pissed off for being called a complainer. Look, I'm all for a learning experience and no shame at all to these ladies besides doing work that isn't good quality and sassing me. I was once a young cosmetologist myself (now I'm an old one ), so I remember the youngling salon days. But do NOT get sassy with me and act like I'm crazy for your salon's terrible work. And the grand finale? The second tech's "expert" redo was still below par. In her rush to file the gel off my skin, she filed the corners right off the sides of my nails, leaving me with naked, raw edges that are ready to snag on my luggage. I'm over it. If you don't know how to do basic nails, don't run a salon. Save your money and learn to do your own gel nails at home! It's super easy and you'll save the hassle places like this cause. I'm off to Walmart to buy some holographic glitter polish to fix this disaster myself.

Jen is a great person and fantastic at what she does. Her hair-cutting abilities are top notch and…read moreshe's open to playing with funky colors. If you're looking for a salon that's genuinely off-beat, this is the place to go.

I live in NYC and though I have plenty of options for facials, I wait until I visit the tiny town…read moreWaitsfield for the most knowledgeable, practical, and effective therapist you could ever hope to find. Joanie. Is. Amazing. I always enjoy how my skin looks for the month-or-so after a facial. But then it just goes back to being a blackhead-filled mess. My first time at Complexions I left the spa with glowing skin, a new cleanser, and a conviction that no matter how good it looked now, I wouldn't be able to keep it up on my own. How WRONG I was! The simple, straightforward routine that Joanie gave me - along with my dreamy new cleanser - has lead people to tell me I look years younger. It's been almost three months since my last appointment and though I can't wait for my next one, I am still just amazed at the improvement in clarity and glow-y-ness. I'll be booking Joanie the second I know my next Waitsfield dates!

I love facials, have since I was a kid but I can say this was the best facial and experience in a…read moresalon i've ever had. Joanie is incredibly sweet, soft spoken, funny, and respectfully personable. She is extremely gentle and it was an incredibly soothing experience. Her space has amazing energy and vibes. She makes sure to make the facial specific to you and your needs! 10/10 recommend!!

Unfortunately I didn't bring my glasses, so I couldn't see what the (basic) pedicure that I paid…read morenearly $50 after a tip looked like, and when I got home I was stunned to see so many blatant mistakes. Additionally, the place is dirty...best to give other practitioners a try.

I got a Brazilian wax while on vacay in Montpelier. I've gotten waxed several times, and this was…read moreabout the most painless wax I've gotten. She's awesome. Highly recommended.

I went to this business throughout the summer on multiple occasions to get color and a cut and…read morehighlights. They over charge A TON. Never in my life until I went to posh have I paid over 250 dollars for highlights and a cut... I had an appointment scheduled for November 9th I called and messaged the hair dresser personally to cancel the appointment on the 7th simply because I cannot afford the amount they charge. They have a 48 hour cancellation policy I called and texted the stylist 2hours outside this policy and she charged me 190 bucks and REFUSED to refund me. She said if I called 2 hours earlier she would have or if I agreed to reschedule she would give me half my money back. It wasn't until I told her I did not want to rebook that she charged me. I messaged the Facebook page to get in touch with the business owner who never responded. I then called the salon today and the owners assistant refused to let me speak to the owner about what happened. While I understand policies are in place it was extremely unprofessional of the stylist to tell me she understands things happen and then to go and charge me almost 200 bucks. Had she only charged 50 I wouldn't have minded. These actions reflect badly upon posh as not only a business but as human beings..... when someone is kind enough to call you and personally tell you that they are canceling due to finical barriers and you go and claim you understand then still take their money that's just degrading and disgusting. All I was told from the "assistant" was that "This is a very strict policy and everyone here has paycheck to make" and that "I won't listen to you call a stylist names" Mind you not once did I call names I said her actions were Grimey and unbecoming and unappealing. Not once did I even say the work she did on me previously was bad in the slightest. This is simply about affordability in a very terrible economy and about price gouging. Not once did the stylist or the assistant even attempt to resolve the issue for me not once did they even apologize either. The fact that a 2 hour gap is all that mattered says a lot to me about the lack of compassion and professionalism of this business Please see pictures attached for evidence

Desiree Simona did my hair for my sons wedding. I live in Washington DC , and my hair had turned…read moreso yellow, from the sun, and several highlights from growing it out ! She did such an AMAZING job getting out all of the yellow ! When I showed up for the rehearsal dinner, I actually got compliments that I looked 5, 10 years younger, and some people didn't even recognize me ! She is so good at what she does ! She definitely is more than a beautician, she's a magician! Love you girl and so does my husband!!!

I made an appointment to see Joy Robacker as she specializes in curly hair and braids. I've been…read morelooking for that and was thrilled to find it in Waterbury. As soon as I sat down, I knew I was in the right hands. She took the time to really look all over my scalp and hair to determine what would be best in terms of trim, plus also giving me tips on how to do proper care at home. She was gentle at the sink and even after, when detangling my hair, asking if the tension was okay or if I needed gentler touch. She did a phenomenal job making my curls pop. That's a gift. I bought the hair masque she recommended and booked my next appointment. I see she does manicures and pedicures, too. Definitely will book the latter after ski boot season! The salon was super clean, modern, and has a great array of products and services. They have excellent COVID procedures in place as well. She's a gem and I highly recommend both her and the salon.

Jodi is the best! She is clearly passionate about doing hair and she is so skilled at it too. She…read morewashed my hair with some amazing smelling products and recommended a type of product that works for my hair type. I can't stop touching my hair, it is so soft and beautiful! I am so excited to have found a new hair salon since I've moved to Waterbury!

Went here a few time and Makayla was great! Called today and the woman on the phone was totally…read morerude. I asked to see if she had something around 3 and she said no she had some earlier and then asked how about another day. I said I wouldn't be around and then asked if she had any other times open today and she said don't you listen that is why I asked you if you had another day. Just straight rude.... I hate making appointments but figured it was the thing to do and not just walk in. But I guess I'm off to find someone new to cut my hair.

I was on vacay and in need of a hair trim. Thankfully this spot shares the same building as my…read morehotel. They were able to take me in the same day I called. Very happy with the service (I wish I remembered her name). She gave me exactly the hair trim I needed and she was so friendly. Very reasonable pricing too. I would not mind coming back if I'm back in Montpelier!