Loved our personal butler! Shonne Elgin did an amazing job helping us book my birthday cruise to…read moreAlaska. I specifically wanted to go on a small cruise ship and she enthusiastically recommend Silversea Lines, which I'd never heard of. With only 350 passengers, this was a fantastic, luxury cruise with our every need catered to. It was amazing, all inclusive, and my husband, a first time cruiser and skeptic, loved it! Lucked out and had good weather taking wonderful shore excursions whale watching, hovercrafting to a glacier and flying in a float plane to a lodge where we feasted on fresh Alaskan Crab. Shonne was very professional in booking our cruise, hotels, airfare and helping with special requests. Couldn't have done it without her. In fact, she even pulled some 'strings' to have the Vancouver Symphony play an outdoor concert on the Vancouver Waterfront when we disembarked just to celebrate MY birthday. Now that's a GREAT travel agent. Highly recommended!

From the owner: Experience Makes the Difference!read more

Jan is AWESOME! She was able to take our complicated trip and make it look & feel so easy!! Jan…read moreworks hard for her customers (us) to find the best deal to fit our budget of course we have to be flexible for those best deals, however she's working for our ease & benefit. We totally recommend her, she is relatable, friendly & knows her stuff!!! Give her a try, she is so much easier than trying to figure things out on your own! Thank you, Jan, for all you did for us! Connie & Steve

Jan is amazing! She helped my husband and me plan our trip to Europe. We contracted Covid while…read morethere and she helped with what to do..and filed our trip insurance for us. We will use her again...highly recommend!

Sheri was great. Always there to help. Can't believe the…read moretravel booklet which she included with the bookings.

I recently returned from a tour to Italy. First time traveling alone and to Europe. Sheri helped…read morewith every step of the way and provided everything I needed to have the best time ever. Thank you Sheri very much!

I've used Nick's services multiple times and will continue to book all my travel needs through him…read more I was skeptical like most people are, why did I need a travel agent with all the travel sites I could browse on my own, but I've compared pricing and he always finds better. If you could get the same or better pricing from Nick than from the big websites, and with amazing personal service and attention to detail, why not tell him what you need and let him handle your arrangements for you? Save yourself time and money and help a small business owner and his family rather than giving your business to a large faceless corporation. Give Nick a call, you'll be happy you did!

We used Nick 3 times (Costa Rica, Peru, and the Bahamas) during the last 2 years and we highly…read morerecommend him! We are a family of 5 with 2 working parents, so finding time to plan is difficult. Nick takes the work out of researching and presented us with the best deals. There were some hiccups during our Peru trip (not his fault at all) but Nick was able talk to the vendors in Peru and resolved it from the States. We wouldn't even know who to call if Nick didn't come to the rescue. He's very professional and returns phone calls/messages promptly.

We booked a trip for six to Maui and when it came time to the trip try to check in we were told by…read moreHawaiian Airlines it wasn't a regular trip and we couldn't check in and we had to go to the airport several hours early to check in.. TA advised arrive at the airport two hours in advance even though security only required one hour just so we could check in- no help!! Also we were charged $800 for Insurance that I never had requested didn't see and would never have ever paid for- Of course my fault for not looking in the details because I was super busy working Went there four times to pick up our tickets and they were closed Guess the time of the travel agent is no longer meaningful/ worth it?

i have used EDH Travel to book a cruise, a trip to Disney and a trip to Hawaii. The prices i've…read morepaid are no more than what i would pay on the internet and their advice has been so spot-on it has saved me hours of research if i tried to book these on my own. The staff are helpful and wonderful and i plan to continue to use them in the future.

Four seasons travel gone bad. The owner needs to call in quits in her 40 years in this business…read more She is very rude and only wants customers money charging very high fees and hidden fees. She needs to be retrained . I don't recommend Four Seasons Travel. They also say they are the best travel agency in town, it's not,. The owner brags she is in business for 40 years. I don't like when she talks about other businesses bad in the local area. She was quoting us a 10 days trip for $9987.00. Please read carefully before you sign and put a deposit. Went to AAA travel/insurance. Quoted same trip half the price and other discounts an amenities. Explain all the details pricing email us all the information very pleasant and professional.

I have booked complicated travel with this Agency and have always been happy! Thank you for your…read morepatience and excellent customer service every time!

England, Ireland, Wales, Scotland…read more.. Christine Chalmers of the Travel Store went well beyond our expectations. From start to finish, no detail was left undone. The vacation she put together for us was spectacular. Her travel knowledge is beyond remarkable. She knew things that I would have never known. The cost was much lower than anything I could have done. The air travel was set up without a hitch. The transfers were great. The entire experience was perfect. I already have a different package set up with Christine for my 35th wedding anniversary. I absolutely recommend her highly for any of your travel needs.

African Safari ..... Oh yes! Christine Chalmers was our travel advisor at TravelStore Sacramento…read more She put together an incredible package for multiple safaris in Africa. She had us start in Cape Town to acclimate, tour and relax. Then it was on to Safaris in South Africa, Zimbabwe, and Botswana. It was everything we had hoped for and more. Most importantly, the accommodations, transportation and organizational aspects of the trip were such that it was hasslefree and first rate everywhere we went. Christine Chalmers is a professional Travel Advisor and a thoughtful, caring person. Without hesitation I'll tell my friends to call her rather than leave things to chance.

8/9/2022: I was shocked when Cathy informed me Shelly RETIRED; Cathy is operating HT by herself!…read more I'm sending an APB, i.e., an all points bulletin to ALL TRAVEL AGENTS: Please immediately contact Cathy Conner; Cathy needs help operating Hangtown Travel-STAT!!!! Aside, I visited Cathy today because I need booking airline tickets and renting a car, too; in the interim, my Toyota 4-Runner will be in the repair shop so, this will be the best opportunity addressing business I've lackadaisically procrastinated. Anyway, I've always heavily relied on both Shelly and Cathy for all my globetrotting expeditions including, reserving airfares, car rentals, and more importantly, assisting friends obtain their airfares as well. Still, I'm forever grateful and thankful to Cathy: Cathy always makes my globetrotting experiences unforgettable, always finds awesome airfares, and always finds reliable, affordable car rental reservations a dream coming to fruition; I never contend with angry hair pulling, feeling frustrated or overwhelmed attempting finding airfares online! Just visit Cathy; I've been an HT Client, since 2017!!!!

Kathy is a great lady. She is very helpful. She goes out of her way to help you find a great…read morevacation. They help you book everything from airline tickets, shuttle service and a hotel if needed

Get the job done as what I needed but I wish they could be more efficient. To me, they are quite…read morefriendly and capable. Good enough.

Go here if you need a visa. The couple are super nice and sweet. They offer cheap prices compared…read moreto other travel agencies! Backstory: My family and I planned a trip last summer to Vietnam and we needed to get our visas. We initially went to Universal Travel on 47th Ave. One of the agents that helped us told us that it would be $125 for a one month visa for Vietnam. My fiancé was skeptical because he said that it shouldn't be that expensive. While we were filling everything out, my fiancé called and asked her how much she usually pays for visas and she said that we were getting ripped off. Once we found out, we left and called around different agencies. We remembered there was a travel agency in the same plaza as Firehouse, where we eat occasionally, and decided to check it out. We went in and the couple were very welcoming and helpful. They only charge $80 for a one month visa! That's a $45 difference compared to the other place. I also went back there today for a one year visa which costs $215. Super cheap. Definitely go to Pacific Travel & Tours for your visas! P.S. Visas usually take about a week.