Sheri was great. Always there to help. Can't believe the travel booklet which she included with the bookings. read more

A - Zen Travel - Halekulani, House Without A Key. Oahu, Hawaii - Travel Services Near Me

I recently returned from a tour to Italy. First time traveling alone and to Europe. Sheri helped with every step of the way and provided everything I needed to have the best time ever. Thank you Sheri very much! read more

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We always book our cruise vacations with Sheri. Great service, great follow-up, and she cares that your vacation is planned just the way you want every time! read more

A - Zen Travel - Cruise destination, Isle of Gozo, Malta - Travel Services Near Me

The trip to Zihuatanejo was spectacular. The accomodations were very nice and had a beautiful view of the water. We could hear the surf during evening hours in our room. The only drawback was the stairs climbing up and down from our room and to the restaurant. The beach restaurants were awesome. This is one of many trips we have planned with Sheri. She always books flights and accommodations to our satisfaction. read more

I have had the pleasure of working working with Sheri for a few years now. She is hands down the best travel agent I've ever worked with. She always goes above and beyond to make sure you have the best traveling experience. I highly recommend booking your trips through A-Zen travel they're the best! read more

Sheri Murray takes care of every detail, large or small. You always get a timely answer to your endless questions. We have received amazing deals on our many trips. She even sends you a spiral bound book with all the information about every country you are traveling to and includes all your invoices, transfers and luggage tags. Amazingly easy way to travel. Our immigration paperwork is done if need be and boarding passes if applicable. Need a wheelchair at the airport or cruise port, no problem as it's all arranged. I can't recommend her more highly. Travel till you drop as you can't take it with you! JanM read more

Sheri was so helpful to us. We had a very complicated flight plan and Sheri hung in there through all the changes. Eventually, she found the most reasonable solution to our complicated puzzel. My wife and I are deeply grateful, not only for her help but for her positivity. Thanks!! read more

I have been lucky enough to go on over 30 cruises in different parts of the world. The very first cruise line I ever traveled with back in the 90s was Norwegian. Back then they were a very good company and I had several great cruises with them. At some point it seemed that either finances or management started to decline and the quality started to drop and we had two very bad experiences back to back. One was mechanical issues with the actual props on the ship . The second was in the air conditioning malfunction in our cabin that they could not fix for a week and we literally had to pile blankets on top of us to sleep because it was an icebox in there. After that I stepped away from them for a while a long while and I sailed with virtually everybody else Holland, Princess, Carnival, Costa, Celebrity and even a small defunct a cruise line that used to operate in the Tahitian islands. After a lot of different medical situations that came up for myself and other family members we were looking at choices as to whether we should go back to Hawaii or take a cruise because at this point we have been to so many of the islands in the Caribbean especially that it's hard to find something unique to try as a first experience. I happen to find a package on the break away with Norwegian that included stops in the Dominican Republic and Tortola as well as St. Thomas and their private island. this was the only itinerary that I found that was unique to meet are wanting to go to places that we really haven't seen. So after having a conversation with the Norwegian consultant directly in their corporate office and after explaining my concerns on some of their quality I was assured that I would have the best experience ever. So I went ahead and booked the cruise. This is also a cruise to celebrate my anniversary with my wife so it's extra important to me that would be a good experience. Approximately four weeks before sailing I got a notification that they were dropping Tortola and the dominion republic stops. I contacted them and it was an absolute nightmare to get anybody on the phone. Two different times I waited for over an hour on hold only to be hung up on and when I finally spoke with somebody they said read the fine print you can't make any changes due to itinerary changes. When I asked them how I could talk to somebody at the corporate office they said you can't do that you have to just deal with post cruise through an email system. So apparently they can call you back or even take your incoming phone call immediately when you're booking but as soon as you're booked well then the story changes. now to add insult to injury we decided that since we had no choice since nobody would get back to me to go ahead and finalize our airfare and plan on going on the cruise. I did go ahead and send emails to the corporate office none of which have ever been returned. Then just days before we were leaving five days to be exact our daughter was in a severe accident that ripped off her left arm. I contacted the cruise line multiple times through all of their email systems through all of their departments telling them the situation. We didn't even know if there might be a possibility for her to be released from the hospital and for her to go with us to help her at rehabilitate. It really didn't matter because I never got a single response from Norwegian. To this day two months later I have never received a reply. Here's what I'm trying to impart. Things will go wrong life happens customer service decisions have to be made. I have dealt with every cruise line that exists and nobody is as bad as Norwegian. Do not book a cruise with Norwegian do not Spend your money with Norwegian. You will have a terrible experience and if anything goes wrong you can count on them doing absolutely nothing. I tried to write only positive reviews which you will notice if you look in my history this is the most negative review on anything on any person or any company I have ever had to write in my life. read more

I had Sherri Murray help me plan a trip to Alaska, it was somewhat complicated as we needed to fly into Fairbanks for a business meeting, my Son was going to fly with us to Fairbanks until the meeting was over, then my Wife and I were going to take the Train to Anchorage and stay there for several days. Sherri planned everything, found us a fabulous hotel, the Train Trip was incredible, and the weather was beautiful. The whole trip went flawlessly! How she got the weather to cooperate, I will never know. I highly recommend Sherri to plan your trip, big or small, she will make it enjoyable. read more

Sheri has booked several trips for us. We just call her up and tell her where we want to go and she give us a few options to choose from. Once my wife has picked and approved an option it's a done deal. Always quick and easy. If you get online and book your own trips stop it! Call Sheri you'll be happy you did. read more

Sheri has booked several cruises for me. She always finds just what I am looking for. And, is always available to help me with any changes or questions I have. Thanks Sheri for all the great deals and information. read more