it was very difficult to schedule this appointment because the AI kept making STUPID ERRORS and…read moreit's IMPOSSIBLE SPEAK TO A HUMAN!!! However, BRANDON, our repair technician, was absolutely EXCELLENT! A superb employee in a poorly designed and frustratingly unresponsive system.

The repairman was excellent and would get 5 stars. The scheduling system gets a minus 5. Constant…read morereminders of the appointment but trying to take advantage of an earlier appointment was impossible. Sears knew when the part was arriving but wouldn't let me make an appointment until it did. Offered me an earlier appointment but had no mechanism for accepting it, only for putting it on my calendar, which resulted in waiting fruitlessly for an appointment that never happened. And then of course sending a broken part. All together I was without my oven for more than a month. Would really hesitate to use Sears again.

Great service!!!! Walked in and told them what i wanted....purchased and walked out in 10 minutes!!read more

Buyer Beware! Check pricing before you buy. Do not assume that you will be given a fair price…read morebased on previous purchases at Mike's Maytag or based on a 25-30 year relationship. Buying local/supporting the local shop is not always in the consumer's best financial interest. We are disappointed. I will be purchasing my new washer, dryer, stove, and microwave elsewhere.

I contacted Igor about my dishwasher on a Sunday. He responded quickly and was able to come out on…read moreMonday. It was not a straightforward issue and the dishwasher is quite old, but he was able to repair it. He also gave us his honest opinion on when we should plan to replace it. I would definitely recommend Igor if you need an appliance fixed!

Igor was very responsive. he came the same day and diagnosed the issue…read more Very Friendly!

I must share my experience with this business Zeyhn was so professional and helpful with my washing…read moremachine I over loaded it it would not empty . He came and emptied it And fixed it . With effiuand said to call if I had any problems. He had integrity which is a rare find in this day And age I highly recommend him

Came across this company when my stove stopped working and I needed a repair person. I decided to…read moregive them a try based on their recent reviews and I couldn't be happier. He was very attentive, prompt with his communication. He came out to do the diagnostic right away and gave us the feedback. He was able to repair our stove. He was very professional, friendly, and courteous. Price for the repair was very fair. I would totally recommend if you have any appliance repair needs, reach out to him.

From Leo B in Bloomfield Just had my first service…read moreappointment with Marc's and was blown away how friendly, professional and efficient they all were. Starting with my call to Erica in the service department about my refrigerator. Erica was very understanding of my situation and very professional. Then the 2 technicians, Zach and Linton, who came on time then went to work on solving my issue. They explained everything they were doing as they proceeded to solve my issue. They charged a reasonable fee for their service. I was totally satisfied and impressed. They all represent old fashion local customer service and professionalism that is very uncommon today. If they had more stars possible than 5 I would give them 10 stars. Thanks to everyone at Marc's for making my day.

I called for a service appointment. I asked what the charge would be for them to come out .I was…read morequoted 159.00 I said OK. when the technician came out he said the problem wasn't the Machine but the drain and I should call a plumber which was fine. Time to paid the bill and he quoted me over 200.00. I told the technician that I was quoted 159.00. He said because it was a front loader it was 189.00 plus tax. I feel that I was taken advantage of because I am a women and a senior citizen. I will never call or do business with Marc's appliances again. I don't like being cheated.

Tom is awesome! He has helped me many times fixing my dryer. He would rather fix an old appliance…read morerather than replace it with what he calls "dumpster dryers" because when you buy a new one, the trip to the dumpster isn't far away!

The owner Tom is a hard-working, overall good-natured guy who has helped me on more than one…read moreoccasion with my "misbehaving appliances", as he calls them. He fixes all sorts of things, everything from dishwashers to ovens, refrigerators to dryers. He's even built custom industrial-sized walk-in cooler. I've heard of him from several people and he's very trustworthy. His previous jobs consisted of restaurants, rebuilding carnival rides and ice cream machines, and even fixing something of the governors. And it's very, very affordable. So much cheaper than buying a whole new stove or freezer! I very highly recommend!

Excellent phone and service call response time. Rick knows his stuff. My cost was clear before…read moreservice was performed and was very fair. Our broken refrigerator is now working great. I highly recommend Rick. He literally "saved my bacon".

The service technician was very personable and proffessionable. I would highly recommend this…read morebusiness.