it was very difficult to schedule this appointment because the AI kept making STUPID ERRORS and…read moreit's IMPOSSIBLE SPEAK TO A HUMAN!!! However, BRANDON, our repair technician, was absolutely EXCELLENT! A superb employee in a poorly designed and frustratingly unresponsive system.

The repairman was excellent and would get 5 stars. The scheduling system gets a minus 5. Constant…read morereminders of the appointment but trying to take advantage of an earlier appointment was impossible. Sears knew when the part was arriving but wouldn't let me make an appointment until it did. Offered me an earlier appointment but had no mechanism for accepting it, only for putting it on my calendar, which resulted in waiting fruitlessly for an appointment that never happened. And then of course sending a broken part. All together I was without my oven for more than a month. Would really hesitate to use Sears again.

Great service!!!! Walked in and told them what i wanted....purchased and walked out in 10 minutes!!read more

Buyer Beware! Check pricing before you buy. Do not assume that you will be given a fair price…read morebased on previous purchases at Mike's Maytag or based on a 25-30 year relationship. Buying local/supporting the local shop is not always in the consumer's best financial interest. We are disappointed. I will be purchasing my new washer, dryer, stove, and microwave elsewhere.

Highly recommended!! Igor diagnose the issue. He accurately found out that issue was not in the…read more got an electrician to come in and fix the outlet. The started working after that. Igor was very knowledgeable. He charged a very fair amount better than all of the quotes that I had received. I highly recommend Igor for any Appliance issues that you're experiencing.

Igor and Alex the "gas guru" came out to fix our oven. They responded very quickly to our request…read moreand were out the next day. They worked quickly and our oven is now working and safe. Then Igor checked in with me a couple of days later to see how things were working. I have his card in a prominant place now so we can find it whenever we need repairs!

I must share my experience with this business Zeyhn was so professional and helpful with my washing…read moremachine I over loaded it it would not empty . He came and emptied it And fixed it . With effiuand said to call if I had any problems. He had integrity which is a rare find in this day And age I highly recommend him

Came across this company when my stove stopped working and I needed a repair person. I decided to…read moregive them a try based on their recent reviews and I couldn't be happier. He was very attentive, prompt with his communication. He came out to do the diagnostic right away and gave us the feedback. He was able to repair our stove. He was very professional, friendly, and courteous. Price for the repair was very fair. I would totally recommend if you have any appliance repair needs, reach out to him.

From Leo B in Bloomfield Just had my first service…read moreappointment with Marc's and was blown away how friendly, professional and efficient they all were. Starting with my call to Erica in the service department about my refrigerator. Erica was very understanding of my situation and very professional. Then the 2 technicians, Zach and Linton, who came on time then went to work on solving my issue. They explained everything they were doing as they proceeded to solve my issue. They charged a reasonable fee for their service. I was totally satisfied and impressed. They all represent old fashion local customer service and professionalism that is very uncommon today. If they had more stars possible than 5 I would give them 10 stars. Thanks to everyone at Marc's for making my day.

When buying an appliance it's nice to go to an appliance store with knowledgeable staff as opposed…read moreto a big box store where you wander around and end up with a person from hardware or some other section who may or may not know much about appliances. m Marc's has a nice array in the store and can quickly get what you need, which in our case was a gas dryer. They also are willing to match any big box store quote. We had a good sales experience and delivery and set up went smoothly.

Tom is awesome! He has helped me many times fixing my dryer. He would rather fix an old appliance…read morerather than replace it with what he calls "dumpster dryers" because when you buy a new one, the trip to the dumpster isn't far away!

The owner Tom is a hard-working, overall good-natured guy who has helped me on more than one…read moreoccasion with my "misbehaving appliances", as he calls them. He fixes all sorts of things, everything from dishwashers to ovens, refrigerators to dryers. He's even built custom industrial-sized walk-in cooler. I've heard of him from several people and he's very trustworthy. His previous jobs consisted of restaurants, rebuilding carnival rides and ice cream machines, and even fixing something of the governors. And it's very, very affordable. So much cheaper than buying a whole new stove or freezer! I very highly recommend!

Excellent phone and service call response time. Rick knows his stuff. My cost was clear before…read moreservice was performed and was very fair. Our broken refrigerator is now working great. I highly recommend Rick. He literally "saved my bacon".

A & A Appliance Service provided top notch customer service! He patiently discussed the pros and…read morecons on replacing vs. repairing an old dishwasher that stopped draining after verifying that all "simple" fixes were eliminated as solutions. His guidance and advice were very helpful and so very appreciated!