I found this place while searching online for a tailor to repair a tear in my coat. The reviews…read moreseemed decent, so I felt comfortable bringing in three items for dry cleaning, including a $400 coat that needed a small repair. Unfortunately, the experience was very disappointing. The seamstress was not there when I dropped of the coat, they said that she will look and see if she can fix it and let me know by phone. I then find out that she "fixed" my coat without consulting me first, claiming the repair was necessary for the dry cleaning process. In doing so, she actually made the tear worse and ended up ruining the coat. When I tried to address the issue with the staff, the situation only got worse. The employees became defensive, rude, and belligerent. The interaction escalated to the point where I felt uncomfortable and unsafe in the store, as two male associates were behaving aggressively. I haven't even evaluated the quality of the dry cleaning yet, but at this point it's hard to say the service was worth the cost of a ruined $400 coat and the unpleasant treatment I received. It's especially disappointing because I had hoped I'd found a reliable dry cleaning and tailoring service close to home.

The customer service and quality is great!!!! The people are really nice. Especially the women that…read moredoes the tailoring. She is too notch. This is my second time frequenting this business and they do great work. I think the prices are fair being that you are in Metuchen and they do great work, which is what matters most to me. The clothes we had dry cleaned came out perfect and they tailored my son's suit for prom to perfection. You get what you pay for. They have a new customer is me. That's for sure!!!!

we had lehenga's altered here, timely and professional. Good quality work. Cost was fair for what…read morewas done. We are happy with the results.

This was an absolute nightmare!!! I DO NOT RECOMMEND TO ANYONE!…read more I was promised my lengha ( which I purchased at a nearby store and was expensive) would be ready in 3 weeks, a deadline THEY set. When I showed up to collect it, not only was the job incomplete, there was an AWFUL smell coming from my lengha AND I FOUND STAINS ON MY BRAND NEW OUTFIT!! THEY asked me to come back the next day and that they would fix it. I returned on Sunday--and the work was still incomplete!!! I tried on my outfit and it was still not fitted and had a lot of issues. After pointing out all the issues AGAIN, I was then asked to give them 30 minutes more, when I went back (now for a 3rd time) - IT WAS STILL NOT DONE, I was very upset and just ended up taking my outfit as is because this is just beyond ridiculous at this point. During my 3 visits in 2 days, every time I tried to address these issues, the tailor became openly hostile, raising their voice at me and my friends. Their behavior was unacceptable. I had to demand that they lower their voice when speaking to me. I had to bargain to reduce the price since the work WAS NOT COMPLETED and the wife and husband CONTINUED TO BE AGGRESSIVE AND HOSTILE. They raised their voice and said that they would unstitch my outfit if I did not pay... The store owner of where I brought my lengha from even called and told him that this is unacceptable and he was charging me too much. The tailor started to raise his voice at him and the female manager of the other store. This business operates without a shred of professionalism, respect, or accountability. Their treatment of customers is beyond disgraceful. If you care about your clothing and want to be treated decently, avoid this place at all costs!!!!!! THEY ARE THE WORST! PLEASE GO SOMEWHERE ELSE AND SAVE YOURSELF FROM A HORRIBLE EXPERIENCE.

I'm not a small guy. One of the few things I know in Hindi is "ati maha" (really big) which…read moredescribes my midsection pretty well. Many traditional Indian garments do not fit me without some work. My wife and I had 9 different outfits tailored for a wedding, and Alankar did a superb job with all of them. One piece was not ready when we arrived, and he got on the phone to his other seamstress and had it delivered within 15 minutes. He made sure everything fit well, and his sewing work in moving trim, buttons and re-hemming pieces was first rate. His cost is about 1/4 of getting this done elsewhere. You have to be patient but he does good work for the time and money.

if you need a tailoring that requires following your direction . DO NOT go to this tailor…read more Botched up an expensive 2 pieces of silk fabric then proceeded to argue in a belligerent way when I told him this was not what was discussed... I had to throw the entire piece in the garbage. Disgusted.

Perfect. Clothes Fast service @ reasonable price. Ty. Lor. I'm gonna need you guys soon please &…read moreTY!!! Great job

Great dry cleaner that also does tailoring they always have everything done when promised in my…read moreexperience. The service is very friendly and helpful and what they charge is reasonable. It's definitely a great place to get what you need done

Came in on 5/23 at 10:00 (which is store opening) to request a saree blouse to be taken in two…read moreinches. I requested for the saree blouse to be completed the same day as I had an event and was in a rush. He said that was not possible as he was really busy. I offered to pay 3x the price to have it rushed and was told that it takes time and he could not have it done. He offered to have it done by 10 am 5/24 to which I agreed as it would give me time before the event. However when I showed up at 4:30 on 5/24 to pick up the blouse (A because I got busy and B because I felt bad for rushing him and wanted to give him time just in case) only to come in for the blouse to not be finished and for him to just now sit down to stitch the blouse. What a load of nonsense. He keeps trying to reassure me that it will only take ten minutes. Where was this energy yesterday? For the attitude and rudeness I was met with on 5/23 for asking to rush my order only for it to be done in the ten minutes I show up the next day is ridiculous. Oh and of course he charged full price. And instead of expediting the stitching is busy answering personal phone calls. I would recommend any other tailor in this area

He is really good with Pakistani outfits including men and women bridal wear. I drove all the way…read morefrom Brooklyn to jersey to get mine and my husband's wedding outfits fitted. He did a great job and punctually. Doesn't over charge/overstate the price like most stores do in that area (Edison, NJ). very fair prices.

Racially profiled. Disgusting and disrespectful customer service. DO NOT COME UNLESS YOU WOULD LIKE…read moreTO HAVE THE WORST EXPERIENCE. I am extremely disappointed by the treatment my husband received during what should have been a simple return. We came in to return an online order--shoes and suspenders that were neatly packed and clearly unworn. Within seconds, the associate handling the return began treating the items with visible disgust, dumping everything out of the box carelessly, and handling them as if they were dirty. Before even properly inspecting the shoes, she immediately accused my husband of wearing them. For clarity: the shoes were tried on briefly at home and never worn outside. There were no signs of wear, creasing, or damage--because they were, in fact, unworn. What made this experience even worse was the tone. The interaction was not neutral or professional--it was accusatory from the start. Another employee, who was in the middle of assisting a different customer on the phone, felt the need to interject and double down on the accusation without any basis. Had this been approached respectfully, my husband would have been more than willing to have a calm conversation. Instead, he was met with immediate suspicion and hostility. It's difficult to ignore the role that bias may have played here--my husband, an Asian man dressed casually in a hoodie and hat, was treated as though he was trying to deceive the store. This was not just poor customer service--it was disrespectful and unacceptable. No customer should be made to feel judged, profiled, or accused without cause. We expected basic professionalism and left feeling frustrated and disrespected. I sincerely hope management takes this seriously and addresses both the behavior and the underlying bias that led to this experience.

The service is great. Andrew was very patient with me and helped me pick out a really good suit and…read moreset up my alterations. Suits are great quality and value. Only reason I'm giving it a 4/5 stars is because my pants weren't hemmed exactly to my liking and while the staff tells me it's "fine", that's not good enough for me especially when I'm paying close to $1000 for 2 suits.

Quick process of getting my pants altered. Good price for the quality. The person helping me at the…read morefront desk was very nice.

This dry cleaners does a good job. My clothes are dry cleaned up to my expectations and the value…read moreis great. They are very nice and if you let them know you have a particular stain or you have a concern they will gladly address it. If you just need clothes to be cleaned or pressed this place will get the job done.

SILVIA IS THE BEST! A friend recommended that we ask Silvia to transform my mother's wedding dress…read moreinto my bridal shower dress. I am so unbelievably grateful they recommended her! It was so perfect, and so affordable! I will never use anyone else to tailor my clothes again! THANK YOU AGAIN SILVIA! It was so perfect! (This was no easy task as my mother was much smaller than me on her wedding day!)

The customer service here sucks!! I walked in to inquire about getting my dress tailored and was…read morenot greeted or acknowledged. Yes, the woman was helping another customer but a simplistic "hello I'll be right with you" would have been fitting.. No pun intended. In addition, when I finally was assisted she was very dismissive and stated there was nothing she could do because of the material and lining. I went directly across the street to George's and received top notch customer service and they were able to do the alterations.