I found this place while searching online for a tailor to repair a tear in my coat. The reviews…read moreseemed decent, so I felt comfortable bringing in three items for dry cleaning, including a $400 coat that needed a small repair. Unfortunately, the experience was very disappointing. The seamstress was not there when I dropped of the coat, they said that she will look and see if she can fix it and let me know by phone. I then find out that she "fixed" my coat without consulting me first, claiming the repair was necessary for the dry cleaning process. In doing so, she actually made the tear worse and ended up ruining the coat. When I tried to address the issue with the staff, the situation only got worse. The employees became defensive, rude, and belligerent. The interaction escalated to the point where I felt uncomfortable and unsafe in the store, as two male associates were behaving aggressively. I haven't even evaluated the quality of the dry cleaning yet, but at this point it's hard to say the service was worth the cost of a ruined $400 coat and the unpleasant treatment I received. It's especially disappointing because I had hoped I'd found a reliable dry cleaning and tailoring service close to home.

The customer service and quality is great!!!! The people are really nice. Especially the women that…read moredoes the tailoring. She is too notch. This is my second time frequenting this business and they do great work. I think the prices are fair being that you are in Metuchen and they do great work, which is what matters most to me. The clothes we had dry cleaned came out perfect and they tailored my son's suit for prom to perfection. You get what you pay for. They have a new customer is me. That's for sure!!!!

If I could give zero stars, I would. I dropped off five hoodies -- all with their drawstrings --…read moreand the most expensive one came back missing its strings. Instead of taking responsibility or even attempting to resolve the issue, the woman working there immediately got defensive, raised her voice at me, and told me to "check my house," as if I don't know what condition my own clothing was in when I brought it in. She did a bare minimum, one-second glance in the back, claimed she didn't see anything, and promised to call me before closing. Of course, she never called. The complete lack of professionalism, accountability, and customer service is unbelievable. If you value your clothes -- especially anything designer or expensive -- do NOT bring them here. Absolutely terrible experience.

Service was great. The woman who works at the front counter is very kind. She greets everyone with…read morea smile. I had to take my husbands suit and shirt to get dry cleaned and they did a great job. The value is affordable and it's convenient to get to, right off route 34.

The customer service here sucks!! I walked in to inquire about getting my dress tailored and was…read morenot greeted or acknowledged. Yes, the woman was helping another customer but a simplistic "hello I'll be right with you" would have been fitting.. No pun intended. In addition, when I finally was assisted she was very dismissive and stated there was nothing she could do because of the material and lining. I went directly across the street to George's and received top notch customer service and they were able to do the alterations.

SILVIA IS THE BEST! A friend recommended that we ask Silvia to transform my mother's wedding dress…read moreinto my bridal shower dress. I am so unbelievably grateful they recommended her! It was so perfect, and so affordable! I will never use anyone else to tailor my clothes again! THANK YOU AGAIN SILVIA! It was so perfect! (This was no easy task as my mother was much smaller than me on her wedding day!)

Great service, very polite and friendly , did exactly what I wanted.. the only thing I'm not a…read morecustom to is pay first then get your things back after ... where I'm born and raised which is (BROOKLYN New York) they let you pay when its time for you to pick up .. but outside of that .. there good I'll be a returning customer.

The sweetest people you'll ever meet…read more My girlfriend's dress tore outside Jenny & Peter's store. They invited us in, fixed up her dress with safety pins, and gave us cold water on a hot day. When we went to leave, I tried paying them for the waters, safety pins and, more generally, their kindness. They refused to take money. If I could give more stars, I would! Exceptional people.mb

DON'T GO HERE!…read more These people are rude and disgusting. They are also liars and the response they wrote on google reviews is complete fiction. I brought a dress in to be shortened. After sticking a pin in the front (which took a minute) I requested that the woman pin it up so I could assess the length while sitting down. she screeched for her husband who barked at me in broken English that they don't do that. He also told me I was TOO OLD to wear it that short. I look great in mini dresses and will wear whatever I want. I've had dozens of dresses like this shortened. But to get them to lower their voices I said I would simply bring it home and measure it against another dress for length and come back. At NO TIME did I ever say I would go elsewhere. These people barely speak English, and whoever is writing responses is lying for them. At any rate, to get them to stop acting like animals I simply shrugged and asked them to take in a camisole that is quite baggy. For reasons I'll never understand when I came out the rude unprofessional owner began screaming at me to get out of the store. I know what happened. They know what happened. They were horrible. To make it worse they are lying about what happened. if they would admit to how they acted and apologize I would take these reviews down. Bit because they are liars on top of everything else, I intend to find every way I can report their behavior, including reaching out to others who've had these kinds of experiences and encouraging them to come forward. These people are not fit to run a business and they owe me an apology. This is not over.

James altered my dress to exactly what I wanted. He had it done quickly and very inexpensiveread more

Great service for cleaning shirts very economical for men dress shirts alterations are so so…read moreoverall a happy client.

Destroyed my work attire. Did not do what I wanted them to do as far as tailoring. Instead of…read moretapering the sleeves of my shirt they tapered the whole shirt, making it about 3 sizes smaller. Also, instead of tapering the bottom of my pants they made my crotch tight. The coordination and communication of the people sucks. They told me they would call before they would start tailoring, no call ever received. So I called and of-course both days I called no one knew when the tailor was working. Nice people just sucks.

Overpriced and Ripped off. I dropped off a suit at 9:25 am and said I don't need it until the next…read moreday. She asked me if I needed it rushed. I said no anytime after 5 is fine. Well she charged me at their Overpriced same day service. The next day I asked the owner how their same day service works and how much it was. He said drop off by 9 am pick up by 3 pm same day cost $18. So when I questioned why I was charged for this service when I was picking it up the next day he tried to change his story. Their sign also say there is an extra charge for "same day" service not overnight service. It was my first time and last time going there. I like to support local businesses but not this one. And by the way their listing shows in business for 10+ years. Its a lie. They are new at this location. Its why they only have 39 (now 40) reviews. I've been going to other businesses in that complex for years. There were not there.

I started coming to this cleaner after I had a terrible experience at another place nearby. They do…read morea good job w shirts/pants. However, I had two incidents where they supposedly had to charge me a debit card fee!!! One time, the man told me the minimum to use my debit card was $15! My shirts are only $7. I explained to him I didn't have cash and I also told him there was nowhere in the place where it said minimum card purchase was $15! He said he he had to charge me and we started arguing about until he said ok and didn't charge me a fee! Then again, same incident happens with the lady there a few days ago. My total was $7 and again she said she had to charge me $1 fee because I didn't have exact amount. I immediately asked her what the minimum charge was and this time she said $12. Still no signage of this anywhere in place! I did google this and this is NOT LEGAL! There should not be minimum fee charges that exceeds $10!!!! So I don't know what kind of games they are playing there but if it happens again I will file a complaint with BBB!

Do NOT bring any special dresses here. I got my dress back hung by safety pins to a hanger...This…read moreruined my dress and put holes in the front of it. Keep in mind the dress had hanger straps. So disappointed.

Unfortunately I had to give 1 star as this is not an optional feature…read more Dry Cleaners damaged my clothes beyond repair. Told me it's no problem and that he will re-do and fix the problem. Clothes came back the same if not worse. They are now refusing to take responsibility for the damage. If you read a review by Lianne T here on Yelp for the same business, it's such a similar experience. The owner (grey haired guy) immediately came over denying any wrong on his behalf. I had no idea what he was talking about until I inspected the clothing. Terrible customer service, rude and arrogant. I strongly recommend that you explore other options for your dry cleaning needs.