I think some of the personnel here needs to better explain to there customers using discount codes…read morehow some of these discount programs work and confirm that the price that they're getting is the best possible price across the different programs based on there Rx type and quantity, most customers are not experts. They deal with this type of stuff all day, but their customer sometimes are ill and just need a little bit of hand holding and empathy not too much to ask I think.

Rarely have prescription ready when promised, and we still have to get the insurance charged…read morecorrectly. My husband had surgery on Friday and they won't have his meds ready till Monday. Customer DISservice is the norm here.

This feedback is for the Walgreens pharmacy at 10700 Unser Blvd NW, Albuquerque. Just had a phone…read morecall with Luciana the pharmacy tech or pharmacist there. She was absolutely over the top amazing. I really appreciate how helpful, thorough and attentive she was to multiple issues I was having. I felt very seen which is not as common as it used to be. Thank you!!

Not the most professional nor the most kind Walgreens around. Both the cashier and the pharmacy…read moretechnician were annoyed they had customers. It was disappointing as my nearest Walgreens has some of the nicest people around. Please confirm hours. They keep changing and sometimes the pharmacy is closed. Good luck.

Thank you for being open and being open well past your competitor across the street! Not only…read morewere you open but I got in and got out so I could hurry home and focus all my energy on my pity party!! ;). Laid the bike down real good tonight!!! Lol. Broken clavicle in two spots. Always could be worse. Thank you Walgreens - much appreciated the fast/gracious customer service.

Walgreens is a great convenience store. I especially appreciate the fact that they have fiji water…read moreat a reasonable cost.  Staff in the store are committed to high standard covid 19 protocols they also require masks if you enter. The customer service was great I had a staff member take me directly to the item I was looking for they were also protecting their staff by having screens up at the checkout lines I really appreciate the commitment to a safe environment and a clean store people forget that wearing a mask is as much for protection of the staff as themselves

Covid and Flu shot this morning…read more Been trying for a week for the Covid booster Even had an appointment cancelled last minute by another provider Read the requirements online to get your booster Top tip More difficult to get your shot these days Flu shot is eezy peezy Not a bad store either. Folks there are pretty nice

The people working at the pharmacy are indifferent--not happy about their jobs, okay with ignoring…read morepatients/clients. I had an appointment for two vaccines. I checked in using the QR code, waited 20 minutes in the waiting area in front of the pharmacy counter (This is what I was directed to do), and then went to the counter to ask when I might get my vaccines. The pharmacists had no idea that I had checked in, and they told me to wait again. After ten more minutes, I left (the pharmacists were unavailable) without my vaccines. On a positive note, the people who work the register at the front are always kind and helpful.

Their pharmacy is pathetic. They never have a pharmacist on duty so they are never open. With…read morelimited hours why do they even stay in business. They need to get out of the pharmacy business! Will definitely be switching and not giving Walgreens my business any longer.

Walgreens pharmacy on Northern helped me out with transferring a prescription from my old pharmacy…read morewho said they didn't have the medicine when I was not feeling well. Walgreens went out of their way to make sure I received my prescription and filled it in a timely manner. This is my go to pharmacy from now on. Friendly, caring staff.

Hung up on me 3 times, when I finally reached someone they were so rude and hung up on me again.read more

My fiancee has been dealing and putting up with this damn awful pharmacy for a while now. Every…read moretime she goes to pick up her meds the pharmacy is closed or they're slow as hell and when she has to call them they act like it's a big inconvenience and talk to her like crap. She already had enough of there BS so it's time to change to a much better and friendlier pharmacy.

Clean and well stocked store. Great for items when you need just a few things…read more Pharmacy staff is friendly and very helpful. The front end staff...not as friendly and conversation is typically limited to your total due. And extra cashiers when the line is long is a concept they are still mastering.

If you have an allergy, I would avoid this place. I told them I was allergic to egg whites which…read moreare in a lot of vaccines, when I got mine, they told me they didn't have egg whites in them and when I called back and asked them again they said there were egg whites in them, and I had a pretty bad reaction for about a week. When I told them what happens, they told me oops and didn't seem to really care at all.

Proof that the Walgreens Discount script card is still valid. Tatiana, the pharmacist on duty, is…read moreunaware of this & keeps acting as all cards have already expired (it's 8/15). I went through a big mishmash once already with this, getting a refund because of this exact experience (shouldn't they learn from their mistakes)? Why do I have to train them?

This pharmacy and staff need attitude adjustment. What's the point of getting a text saying your…read moreprescription is ready after one pm. I get there at 3 pm , wait 20 mins in line to then get told my scripts aren't ready. This location is a joke. The store employees don't honor the "I See 3 " policy at all. I asked a manager to help out the new cashier and was completely ignored. Spend your money else where!

In the 12 years I have lived in NM I have lost track of the number of times I have visited this…read morelocation. I am always amazed by how many different items they can fit in such a small place. Staff has always been friendly and the store is always well stocked and clean.

I had a prescription sent to them by my dentist and was charged the full amount. I Also was told…read morethat it wasn't covered by my insurance. Then I found out my insurance isn't even accepted at Walgreens. Although it's my fault for not double checking. It would have been nice to have been informed by the staff in the pharmacy! I would have gone someplace else that accepted my insurance!!!!

Let's talk active listening and bias... I made two appointments at this Walgreens for COVID…read morevaccines. One for my partner who is a clean-cut white man, and then me-- Chicana with tattoos. My partner comes in, waits less than 5 minutes, gets his shot, leaves. My turn! I walk in, stand in the line that says "COVID-19 Vaccine Check-in." I say greet the pharmacy tech, Sarah, "hello, I'm here for my COVID shot." She looks at me and says, "we usually require you be in the car for this." Oh! Ok. So I go to my car, go through the drive thru, and then she starts telling me "we don't have you scheduled." I say, "I have a confirmation number, my partner JUST came in here and got a shot." Sarah THEN asks for my name, *crickets*. I then say "I have a confirmation number for the appointment," *crickets* ... "I presume you don't give SHOTS through the drive-thru," she then says "correct." I come back in. Sarah says, "I thought you said COVID test." I tell her, "no, I said shot, even stood in the line that says 'shot'." I continue "you could have asked for my name, or appointment confirmation number" which is something they send everyone via email AND text. Sarah still doesn't apologize. I try and emphasize with her "do a lot of people come in, un-masked and want tests without appointments?" She says "more than you would think." Sarah then gets my ID, checks me in, and I wait 20 minutes to get my shot. This is a tale of two lives. And it's hard not to notice it. Sarah could have asked my name when I walked in, she could have asked for my appointment info, and she could have even clarified through communication with me about WHAT I was there for... at the very least she could have apologized. This review is about the pharmacy staff. You can do better. 0/10 would not recommend

I really hope someone sees my review! I don't really go to walgreens NOR do i usually leave reviews…read moreto places, but i was so excaunsed when i came across this lovely security officer that's usually there! Always trynna make it a safe and enjoyable environment for all of the customers!! Would 100% reccomend! Such a lovely man.