This place is so caring and wonderful. The help and guidance I received from Mandy the intake…read morecoordinator in choosing providers was outstanding. She listened to what I needed and made a recommendation. After we met with Dr. Pesanti I knew it was a perfect fit. He is so kind, patient and very thorough.

Only open 9-2 most days and they take an hour lunch break so they can only help during 9-12:30…read more Online portal is horrible and is the only option for patients to receive vital and urgent medical documents for chronic pain.

I was able to do tele visits with one of the psychologists that were helpful to me in dealing with…read moreRare chronic illness Unfortunately when I returned for more counseling and support I was put with an intern as the original psychologist I worked with was unavailable. She ultimately was not equipped to help me. I found I felt worse after our sessions than beforehand. I was charged full price for an intern to "practice" on me. I had been recommendIn this group to fellow rare disease patients, but not after my latest experience.

If you are looking for a compassionate, non-judgmental and authentic psychologist, Dr. Lori Burda…read moreis for you. Within the first 5 minutes of speaking with her, I felt very comfortable. She listens and offers no pressure, great advice. I left our appointment feeling happy and having a positive outlook. I highly recommend her.

This therapy center was truly beautiful and amazing being in my late 20s it's given me tools, I can…read moreshape and work through in my life. I felt heard seen and understood. Even though I am a run on and can talk about so many things, I've learned to relax breathe and gentle lot work things out. Thank you I'm grateful for the therapist and billing in here, appreciate all you have done. Hope more Hispanics and people of color take a chance on therapy. It's a never ending work. Glad to have found a place I felt safe heard and respected. The ambience of it feels peaceful.

From the owner: Calm Mind Counseling Center, PLLC is a behavioral health group that provides trauma-informed care…read moretailored to the unique needs of each client. Our goal is to help you overcome your past and current difficulties so that you can live a happier and more rewarding life

I would give this place 0 stars if I could. I know it's a state run mental and rehabilitation…read morefacility, but it's worse than what you imagine. Let's start with arrival. You have to do the full naked inspection and wear a gown totally nude until someone can bring you clothes. You sleep on a stuffed tarp with a stained sheet with no pillow. The units are coed, but bunks and restrooms are separated by a common room. The place is unsanitary. They mop daily, but don't sweep, the floors are sticky, the chairs are uncomfortable, the showers are moldy, the phones are never cleaned, the rooms are filthy, and while I never saw any rodents I certainly heard them and saw evidence of them. The food was horrendous, cold turkey sandwiches on stale bread was a staple, and it never got much better. Now let's get to the staff. I saw 1 psychiatrist in the 11 days I was there for what was supposed to be a 5 day hold, we had a daily group session which was usually good, I ment my social worker a handful of times (she recommended my release days earlier) she was one of the few bright spots, the panel that was supposed to meet me to approve my release NEVER met with me, the nurses and cleaning staff were on their phones, I saw nurses just fill in previous numbers from blood pressure and heart rate rather than actually taking them, the group counselors were nice but a 1 hour once a day group session doesn't do much, and I saw staff antagonizing some of the more vulnerable patients. To kill time you had limited options. You could play cards with other patients, read the news paper, read out dated terrible books, color, or watch tv. I was lucky to have a group of 4 people to talk to and play cards with. The people ironically were the only thing that kept me sane there. When trying to get to the panel to start my exit plan I was told I was still restricted despite the 1 psychiatrist that I saw saying he recommended my release, and my social worker recommended my release, my family and wife calling and visiting and advocating for me. They keep you there because bodies on the unit mean money. The man who ultimately made the decision for me to leave told me he only did so because he was tired of my wife calling him. I have PTSD from this place. I grip the steering wheel tighter when driving past this place. I feel sorry for any person that ends up there especially those who were extremely vulnerable and in need to real help. Please if you have a relative, friend, or loved one in this facility do everything you can to help get them out.

ENOUGH IS ENOUGH. We are now preparing to involve legal counsel and contact media outlets regarding…read morethe ongoing situation at Madden Mental Health Facility. My father is being held there against his will, in conditions that are frankly worse than a prison. Despite numerous phone calls and messages over the past week, both my father's explicit requests and our family's formal request to have him transferred have been ignored. Madden staff are refusing to release him, even though we have already arranged for a transfer to another facility that is ready and waiting to accept him. Let me be clear: it is not Madden's legal right to detain him once he has requested to leave and another facility is available. This is not only unethical--it may very well be unlawful. We have been informed that patient transfers supposedly cannot happen over the weekend. If he is not released by the end of today, we will be pursuing legal action for patient abuse and unlawful detainment in a state-run facility. Dr. Lince (Social Worker) and Dr. Sayied (Physician) are the individuals directly responsible for denying our father's request to leave, despite his repeated confirmation that he wishes to transfer and has authorized us to make those arrangements on his behalf. We are speaking out because this is not just about our family--this is about accountability. No one should have to fight this hard to protect their loved one's basic rights.

This place is awful. Completely take advantage of people, and stick you with a huge bill. Check out…read moreother counseling places, but avoid this place. Nothing but an awful experience with these people, their all about making money.

This is one of the worst doctors offices I have ever been to. They don't respond to requests from…read morepharmacy to fill your prescriptions, when needed. They make appointments for you, then tell you when you get there that it is first come first serve. They don't respond to your complaints. I have been trying since I've been going there to see a therapist, they won't return your phone calls. This is just my opinion and maybe other people have had better experiences but, I wouldn't recommend this place to my worst enemy. I would recommend, for your mental stability, to choose any other doctors office to go to.

This practice stinks. I have been trying to get a therapist with them for months. Issues that have…read morearised Everytime you call to schedule they don't schedule, they have to call you back to schedule. Annoying. I was connected with a therapist that I saw for 1 month. This therapist recommended a book that she didn't even read herself and she admitted it when I confronted her. How does someone recommended something they haven't read as a treatment for someone else. Waste of time. I called the receptionist and asked for a new therapist and said my reasons why and was told they will call back to schedule. Did not hear from them for a month until I called them back. I then went thru the process again, someone will call you back to schedule. Bear in mind I gave very accessible availability. Didn't hear back and called again. I then talked to a receptionist who wanted to go over my information. She then said "you are looking for treatment for a trauma diagnosis". I asked if that was stated on my file because I have never been to a doctor who diagnosed me with a condition. She then started to panic and said she misspoke and nothing is listed on my file. I then asked if she diagnosed me off the top of her head and she said she was thinking of someone else. I then asked for a manager. I have been speaking with the manager Tanya for the past week trying to schedule. She cannot find any availability and sent me outside of the practice which is booked as well. She then found me a therapist and I was relieved. Then the next day she called me and said I can't see her because my nephew is seeing this therapist. I asked for my nephews name and stated our last name is a common one. She said she can't disclose his name. I then asked well how do you know it's the same family. They said the therapist said so. How is that verification if there is no name. I said that is not acceptable and was told to find a new practice. They are the worst and the receptionist are clueless. Waste of time, money and resources. Go somewhere else if they have availability.

We had a similar situation with this company billing us incorrectly. We would have considered…read morecontinuing but they still have not refunded us. Be ware.

If disabled, stay clear of marriage counseling. Counselors do not listen or try to understand.read more

DO NOT SEE DR MALCOLM FOR PSYCHIATRY if you actually want help. My therapist here is amazing but…read morethe fact I vented about my doctor who is too lazy to send my scripts to the pharmacy 2 people in separate conversations asked if the doctors name was Malcom. I understand that it's not easy to get back on adhd medicine after not having insurance or a way to get it for years but guess what.. SO IS LIVING WITH MY DISABILITY.

I went to Dr. Epstein for marriage counseling. She is better with men than women, but I would not…read morerecommend for marriage therapy. She is biased and condescending.

As a man, I found it really difficult to seek help with the relationships in my life. I'm busy and…read morethe last thing I wanted to do was take time out my busy schedule for this. That was how my old self thought. In the process of developing success in my business life, I left a trail of destruction in my romantic and personal life. I came to realize that us super achieving men are usually the ones who need help the most. And the least likely to admit we need help and seek it out. I tried therapy before and found it futile. Most therapists will tell you about all of the credentials they have and I still have no idea what most of it means. The result is I wasted a lot of time with therapists who used the same cookie cutter text book approach without any human element. In some cases, I felt like I had more life experience than the therapist did. It didn't help me and even worse, left me with a sour taste in my mouth about the entire process. It seemed like a lost cause to me. Lesson learned: a bunch of plaques on the wall have nothing to do with how effective a therapist is. At rock bottom, I decided to try Dr. Epstein. It was the genesis of a life changing relationship. I immediately felt unguarded around her. She also asked much different questions and would quickly know where to start digging into my life. In hindsight, that was key in helping me move forward quickly. Her vast life experience is amazing. She is like the Wikipedia of life. I was kind of blown away by how different of an experience working with her is. She is compassionate, deeply insightful and non-judgemental. I don't think she has ever used an acronym. I feel completely comfortable talking with her about anything. At times, I felt like she had a crystal ball into my life because she can quickly tell me what's going on with me and the people close to me. More importantly, she's compassionate at giving me tough love and helping me address the behaviors that hold me back. And bringing awareness to things that I don't see in my own life. I've had a long relationship with Dr. Epstein. In the beginning, we spent a lot of time working on the core things that held me back, which is pretty much so the adult child of an alcoholic laundry list. I was an uptight mess. She gently convinced me to try things that I never thought possible. Because of it, my personal life and business life fulfillment is exponentially higher. She helped me cultivate the positive behaviors in my life while letting go of the self limiting paradigms and behaviors. I didn't realize how profoundly the self-defeating behaviors that affected my personal life also affected my business life. Addressing these behaviors helped me move my business life forward by exponential levels. I went from working 70 hours a week when I met her to working 30-35 hours a week now with a team of great employees. My income has also increased by multiples. Getting off the work treadmill has allowed me to pursue some other muse business opportunities and passions that are on my bucket list. Over the years, I've dropped in to see her when I've hit rough patches in relationships. She never fails to amaze me. She is without question the best Oak Park therapist and likely the best Chicago therapist. Possibly the best therapist bar none. Most importantly, no other human being has had such a positive impact on my adult life as she has. I am forever grateful.