This is my third Mercedes purchased from this location and I have had a good experience each time…read more This round Cristian Macias was our sales guy, he had such a chill vibe and made the process extremely easy. No pressure from him and he was genuine in nature. Honestly low key fire experience. I was in and out quickly and he explained everything without any issues. Highly recommend this CarMax location. I'll be back for the next one in the future.

We recently visited your dealership, with the intention of purchasing an SUV, but unfortunately our…read moreinteraction with Dee left us feeling unwelcome and, at times, prejudged. The tone and approach gave the impression that assumptions were being made about us rather than focusing on providing a quality customer experience. As ready and serious buyers, this was disappointing. In contrast, the other team members we briefly interacted with--Brian and Sam--were much more welcoming and professional. Based on that experience alone, we likely would have moved forward with a purchase through them. Because of our experience with Dee, however, we chose not to proceed--ultimately a missed opportunity for a sale. We hope this feedback encourages a more open, respectful, and customer-focused approach moving forward. Thank you.

Well ... Perla and Castro motors has done it for the second time…read more We purchased a car from Castro motors a couple months ago. Returned today for our son and he also left with a new car. Perla is helpful , always available even after hours. Even personalized it for our family and sent me a photo of my son and his new care. They have been honest ,accommodating, and helpful through both processes. Thank you Castro motors. And of course PERLA. She is the BEST!!!

Castro Motors is not a good dealership to buy a car from. My experience was horrible and that's…read moreputting it lightly. First off, when I bought the car, they told me that I could use the my job is my credit option because I do not have a co signer, which is obviously what was needed considering my credit was less than appealing. They took forever processing my loan the tried to say that it was my fault the the loan wasn't processed on time due to address verification issues and lack of having a co signer. I had my friend and her landlord write a letter stating that I lived at this address which wasn't a lie. So the following day I go to pick up my car, and I call or text them to inform them that I am on my way to come get my car and the proceed to tell me that I cannot have the car back because the finance company would like for me to have a co signer, whe I've already told them I don't and won't have anyone available to consign for me. Not only did they take my car, but they never gave me my down payment back...so now I'm carless and I don't have my money from them...Now I'm dealing with an attorney to get my money back as well as reimbursement for the unnecessary Ubers I had to pay for to get back and forth to work and the hotels I had to unnecessarily pay for because I was living in my car. They didn't like that and I think that may be partly why they took the car away. So now I'm pretty much paying for someone else to drive my car. I was two car payments in when this started as well and I'd only had the car for two months. This is unjust and unfair treatment and I DO NOT RECOMMEND ANYONE TO DO BUSINESS WITH THESE PEOPLE!! They will rip you off just to get a buck...I will not be back and I will ensure that I get every penny of my mine back including my reimbursement...#NEVERAGAIN!!

purchased 3 vehicles here at Smart Choice Auto. they were very helpful and patient. Their prices…read moreare fair and if you see a vehicle that you like they will do everything in their power to make sure you leave happy and confident that you made the right choice. Jose and his wife were also very helpful, and my wife and I felt more like family not just a customer. I recommend Smart Choice Auto to anyone looking for a new used vehicle.

Shitty ass fucking car dealership, they sold my cousin a car with 140k miles on it and they kept…read moreraising the payments on her because her "credit" kept getting worse??? Came out to 400$ then they fucking repo the car during this whole pandemic. SHITTY ASS CAR DEALERSHIP DO NOT GO THERE

I bought two cars from here years ago and they were wonderful to me. Both cars were reliable and…read morelasted so long. I'd still have both if I hadn't been young and car reckless.

These guy well sale you a car that doent pass smog my truck was missing a catalytic converter and…read morethese guy are illegally smoging them to sale ,also when purchsing my truck the air bag light was on so they took the truck to there mechanic when i got the truck back it was missing front tow hooks and fog lamps Ill be in contact with the state bar.

I would definitely recommend this dealership. The guys were very helpful and professional they…read moremade the process so easy and fast also they made me feel like if I was family.

Definitely recommend this dealership. Took my daughter to look for a reliable, affordable car and…read moreSteve & Ray made it happen!! They made the process so easy. The owner Steve, checked in with us often to make sure everything was working out for us. They got my daughter approved and a low interest rate...just overall an Awesome place to work with.

John was very helpful and communicative with me. He let me check out my car before getting my…read morereleased form. Made the process quick and easy. If you ever need a towing this is the place to contact!

Absolute worst towing service ever! The receptionist lady, the one who has an accent is extremely…read morerude, unprofessional, and impatient. The tow truck driver who towed my trailer drug and severed my emergency brake lines on the trailer. I will be following up with a claim to have it repaired. They also ream you in fees. $500 tow fee!! Crazy greedy establishment. I do not recommend this towing service.

Horrible service. I stood around waiting for 30 minutes for someone to help. I'm a black man and…read morethe Mexican rep walked right by me and helped an older Mexican who had just shown up. Sorry excuse for service

Raul Alonso was extraordinarily helpful in my buying a new car. He went the extra mile to make…read moresure that every box was checked until I was happy with my new car, all before signing anything. He made sure that buying a car from him was a pleasant experience. I got a great deal and love my new car! He's straight forward, caring and honest, a real rarity these days. I will certainly send my friends and family in his direction in the future. Thanks again, Raul!!