1. Indulgence Salon

    1. Indulgence Salon

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    Salem, OR

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    Indulgence Salon

    2.6 (5 reviews)
    Closed 10:00 am - 5:00 pm

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    13 years ago

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    LaLumiere Massage Boutique

    LaLumiere Massage Boutique

    4.6
    (33 reviews)
    4.6 mi
    $$

    I've been getting massages for over 40 years, and I was really looking forward to a foot soak and…read moremassage at LaLumiere after reading the Yelp reviews. Unfortunately, the experience was terrible for the following reasons: 1. On the page under "Massage Enhancements - Epsom Foot Soak" the business promises an Epsom Foot Soak for new clients to enjoy while they fill out paperwork. I arrived 15m before my appointment and asked about the foot soak. The receptionist was not at the desk, so the question was posed to a massage therapist who showed up and said that the receptionist was preparing it. I was given paperwork to fill out which I did without the aforementioned foot soak. 2. When I was shown to the massage room, the foot bath was there, and I asked whether the 15m foot soak would be counted as part of my massage. The therapist, Anita, left the room for 10m (part of my massage time now) and came back to say that the foot soak would not be offered. Instead she said she would add on a paraffin treatment for my hands and feet. 3. The actual "deep tissue" massage was a lot of petting and short superficial strokes. She did identify and dig in deeper to sore glut muscles which helped relieve some tension, but it was not the deep tissue massage I had expected, and she did not address my primary concern (bursitis). 4. She ended the massage after 50 minutes (minus the time she left the room). 5. She never followed through with the promise of a paraffin treatment. Even though I was offered a discount, I left more stressed than I arrived. This is not the way to treat anyone. Never promise something you can't deliver.

    Hands down one of the best massage experiences I've had, ever…read more From the sweet and helpful service when scheduling, to the day before reminder calls, to the warm welcome when you arrive, you enter a place where you can leave whatever is bothering you behind. I start relaxing by perusing and sampling the nice array of aromatherapy oils you have to choose from. (Lavender sandlewood is a favorite.) I turn down the wine service they offer, in favor of water or tea. I've seen Max now a few times, and he's great. Gets down to business, not too light, not too deep, comfortable working in quiet, responsive to requests and has a great energy to create and hold a space where you can just relax and let him do all the work. Whether I just need to relax and recenter, or if I'm coming in with certain complaints, I always leave in a much better state than I arrived, and the benefits don't usually fully roll around until the next day. And two words: HOT STONES. Yes, please!! Part of the regular service (not an add-on like at some places). The blankets on the tables are so soft and heavy, the bedding is in nice shape (so many places keep them until the are pilly, scratchy messes) and the environment is super serene and relaxing. This is a happy place!

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    LaLumiere Massage Boutique
    LaLumiere Massage Boutique

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    Massage Envy

    Massage Envy

    2.0
    (67 reviews)
    1.4 mi
    $$

    Poor customer service and very difficult to schedule if you only have weekend availability…read more I have had nothing but issues with this location since moving to the area in August of 2025. Ultimately decided to cancel due to how far away the location is, the awful weekend availability, and how poor the customer service is. Several of my appointments have been cancelled with very little notice. The most recent time I received no notice and only found out after driving 30 miles. I received no apology and was provided several pieces of incorrect information. Since cancelling my membership I only have 60 days to use 4 credits and will not be able to use them due to the limited availability and the unreliability that the appointments will actually take place. The manager told me that there was nothing they could do because my membership was not with their location. No apology and no attempt to rectify the situation. I then received an extremely awkward and unprofessional phone call from the COO of Massage Envy in the state of Oregon. She asked how my day was, but apparently didn't want the real answer. I had to ask who she was because she never introduced herself or gave her title. There also didn't seem to be a point to the conversation as there wasn't anything she could do for my situation either. If you have to go to this location, good luck.

    Horrible customer service and no concept of loyalty. I cancelled my membership because my appts…read morekept getting cancelled due to staff issues, I had one of the staff fart (multiple separate times) throughout my massage and they did not tell me your credits expire, so the took my money without offering a service for it after 60 days. don't waste your time of money- there are so many other massage places in town that are kinder, better and WAAAAY more affordable!

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    Massage Envy
    Massage Envy
    Massage Envy

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    Indulgence Salon - spas - Updated July 2026

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