i went in to metropolitan appliance on memorial day weekend and had done my online research and was…read morepretty certain what i wanted in terms of a replacement slide in stove. jacob a approached me and ended up helping me. we spent over an hour talking about options and discussing standard coil vs induction/glass top. i wasn't going to go that route but jacob is very thorough and not pushy at all; multiple times he stated that his goal was for me to purchase something i felt comfortable with and would be happy to own. i appreciated that. ultimately i decided to go with a frigidaire model that was a drastic improvement on the stove/oven i've lived with for two decades. he took care of the payment paperwork, the scheduling of delivery which had to wait until now and also all the communication between us. he was also kind enough to send a follow up email alerting me to being eligible for a rebate based on the model i had chosen. today, the delivery folks showed up within the stated window and i'll just say that the tracking system clients are sent to know when to expect the delivery is magic! it helped a lot to be prepared and to have cleared the adjacent space but it left no guessing for when they would arrive. jorge and his teammate (sorry, i didn't catch his name) were professional and efficient. they knew how to handle the extrication of the old appliance, how to set up the new one and insure it was level, and they walked me through basic operating instructions. all told (and i haven't yet used the appliance) i have been very happy with the level of service and courteous communication from this business. it makes me want to provide their name to others who are in the appliance market and to use them again when i next need a replacement.

Dan Bach was our sales person and gave us excellent service to sell us our new stove. When our…read morerange was delivered, it was brought and installed by Ned and Mahdi, who did an amazing job making sure that everything was properly installed without any damage to our floors or our home. Ned and Mahdi went above and beyond to provide excellent service and I would want them to help with any other appliance installation in the future! They were professional and careful and methodical.

Customer service sucks! Talked with Matt, Manager about LG appliances purchased and difficulties…read moreincurred. They brought me a damaged frig which I did not accept. All he could say was, no idea when I'll get my Frig. It's been ordered. Microwave is not what I expected. They did not have floor model when purchased. Since it's been installed it's considered used. So no return unless I pay restocking fee and install costs. He felt that was extremely reasonable. Not for me! Lastly, despite trying to communicate with my salesperson about problems. No response received. I cannot recommend them to anyone I care about.

The following happened at this location and this location only…read more So........ true story. Judd and Black lost a ton of money the other day. We walked into the store on a mission. My wife had been to the Sub Zero Wolf showroom and had a list of the appliances she wanted. So we talked to the first sales rep that approached us and Katy began telling them what she wanted. Apparently it wasn't clear enough because after talking this rep she immediately left and went to another couple (they came in after us). She escorted that couple through their washing machine purchase. And they were happy. Meanwhile we are standing around for over an hour with a HUGE order (two refrigerators, vent hood and range) of top of the line appliances. This was the perfect "stepping over a dollar to collect a dime". Eventually when I had enough of the Judd and Black team deciding I'm not important enough to warrant even the least of attention. I left. My wife followed and we googled who else sold wolf/sub zero. Needless to say Albert Lee got my entire order. I hope Judd and Black gets commission. I hope that sales lady gets a nice chunk of the washing machine she was so desperate to sell. Unconscious bias led her to overlook us and help other people who came in after us. I'm glad she went for the easy W.

We have three of their fireplaces and love all of them. We've got the Evergreen, which comes out…read morethe heat we've got the propane Northfield, which is wonderful with the three viewing windows and our favorite is the Apex 42 with the green start push button igniter. It's absolutely amazing! It heats the entire house actually sometimes we gotta tone it down. The design of their Fireplace is better than anyone else. I did a heck of a lot of research. We bought ours through Anderson Fireplace of Everett, Washington. They also have a shop in Mukilteo. But nobody makes fireplaces like Travis industries and their fire extraordinaire line and their Lopi line. When I said, I did a lot of research I mean, I did a lot of research! I would buy from Travis industries!

I purchased the Medium Flush Nex Gen Hybrid Wood Burning Insert and I have to say, two pieces have…read morecame off in less than a year and a half. Unfortunately the Dealer I purchased from is no help. I am charged a service charge each time the installer has came. First there was a piece backordered and they came immediately to install fully aware they did not have everything. Then when they finally came with the missing piece I was charged more money. A piece broke and they wanted to charge me again to come look at it. BUYER BEWARE OF THIS ENTIRE INDUSTRY!

Lindsey is the best! If you need appliances, I highly recommend Albert Lee in Lynnwood and ask for…read moreLindsey. She listened to my needs, did not try to up sale and I ordered the appliance she recommended with no doubt that I was making the right decision to fit my needs. She was also so patient with me when I needed to change my delivery date several times. Also, when Lindsey was not available, her co-workers were great! The delivery guys were fantastic as well!

Per the attached photo our new fridge is great. It fits quite nicely underneath our low cabinets;…read morethere's almost 2 inches of clearance. The Albert Lee sales team provided good service as we made our selection, and the delivery and installation people were very professional.

I went here for the first time looking for an inch and a quarter PVC pipe and they had none in…read morestock which was pretty disappointing for a plumbing supply company. Have t been back as they were not sure when they would have some in!

I am glad we found this place not far away from my job site, we placed an order and they delivered.read more

great place to work for we have good appliances for good prices we have a one-year warranty on all…read moreof are appliances

Called to schedule an appliance pickup. I told them someone may pick it up but they said the only…read moreway to get a pick up onschedule was to pay ahead of time. I did. Then called and told them that someone picked it up and cancel the service. I asked for the refund since there was no service taking place, they refused. After which I said that makes no sense and that there is no where on the website that indicates that, nor did the original person I talked to mention it. The lady said her manager was on a call and would call me back........of course that was just an excuse to get off the phone. This place is unethical and like the other reviewers mention, you should steer clear of this business. I can't imagine how terrible they are if one of the products you purchase from them doesn't work.

Came to The Home Depot as they advertized free installation of carpet…read more They refused to honor, as sign not supposed to be shown. I made a picture of sign, then they removed sign.

incompetent people poor service now I have to drive to Lowe's after the sent me a message from…read moreHomedepot saying my curbside order was there it was not it was only a incomplete order I would have to go inside to pick up. I called the store to find out what was going on but nobody answered the phone. I am a handicapped veteran it made it difficult I won't shop there curbside pickup again.

Dependable, good prices, typically able to find what you need! We have used them for years!read more

Needed to replace the little fridge in my basement, had to fit in a very specific sized space in…read morethe kitchen. I stopped by on my way home from work, found 2 options that would suit my needs. Jamie showed me around, gave me the run down and was very professional and courteous. The following day I brought my old fridge with me for disposal (a $55 value) when I went back to pick up my new (used) fridge. Nick even offered to deliver my new fridge if I had lived a bit closer but never the less he loaded into my pick up and even tied it down for me so I would be sure to get home safe. Not only did I get a new fridge and rid myself of the old, but I got a 90 day warranty. Standard because they are confident in there machines. This is a family owned and operated small business that has been around for a long time. Even though this was my first transaction with them I feel like I have known them years and I'm sure this won't be my last transaction at Mom's. I really don't feel like the negative reviews I just read reflect this business in least. If you need to replace a fridge, a washing machine, or a dryer, just stop in and take a look. They are very upfront and honest and all the machines are gone through and thoroughly tested. All the fridges are plugged in and running with thermometers inside. I will be back when the time comes to replace our main fridge and maybe our washer and dryer some day.

I am so happy with this company I can barely contain myself! Starting with the store manager's…read moreknowledge of her inventory, all the way through delivery and installation, I can't speak highly enough about my experience. What makes it so incredible is, the exact same fridge at Costco, also delivered, installed and old fridge hauled away, was $400 more. I got a 33" wide fridge, 26 cf bottom freezer with ice--for $1100. At Costco it was $1500. Incredible savings. Appliances 4 Less is a "scratch and dent" store that also gets returns of undamaged appliances, that's what I got. I took some time and looked around while Rouchen Zhang (Store Manager) was finishing up the sale before me. I was shocked at the low prices. When it was my turn, Rouchen explained that their store averages 40% below retail, and that was certainly my experience. Costco is cheaper than retail also, and Appliances 4 Less was substantially less than Costco! After my purchase, the delivery was scheduled 3 days out. I got a call that morning and the delivery people were on time. They hauled away the old fridge and installed the new one. They left me instructions because the refrigerant got jostled around and needed to settle, so they made sure I don't plug it too soon. If you're in the market for a new appliance, give the Lynnwood Store a call. You really can't beat the prices. As I was calling around, I found out the Tukwila Store charges EXTRA for delivery, installation and haul away ?!?! so your experience may vary if you're not at the Lynnwood Store.

Went on a Sunday at 2, doors locked..... went to Lowe's and bought a frig there. Lights on , open…read moresign lit, nobody home!

Horrible! Service person was unprofessional, condescending, sarcastic and rude!…read more They don't deserve any "stars"

I just want to compliment the service person Chris. He has made several repair calls to my home…read more Each time I am impressed with his professionalism and courtesy. He always confirms his time (a two hour window), shows up promptly on time (often at the start of the time frame, is polite and gracious, and knows what he is doing. He willing explains what is wrong and what needs to be done, and communicates clearly what the options are. He is a prince. Bayview is lucky to have him. Give me a raise. He deserves it!