Locally owned business with great customer service. Have…read morepurchased a couple of vacuums over the years and have been very happy. They service what they sell and do not over sell. Will work with you to make sure you purchase the right vacuum for your needs. Highly Recommended.

They fixed my Dyson vacuum! No charge. It was a minor put back together of my mistake. …read more Nicest people, super nice new store on Hewitt Ave. They were on N Broadway forever. Huge improvement on Hewitt. I got some deodorizer to put in my vacuum!

Theses guys were great! There estimate was exactly what was…read morecharged. It was quality work. They spent the time to make sure the correct hardware was ordered. It arrived and was installed when the said it would be.

Good experience all around. Customer service was great. I had tons of questions and they were more…read morethan patient with me. The guy who came out to do the initial measurements for my shower glass was clearly very knowledgeable and experienced (apparently, the glass door I already had was oversized, so he recommended the new one be an inch narrower). The guys who came out to do the install were punctual and courteous and finished within an hour (for one glass door and one stationary piece). They weren't the cheapest bid I got, but their proposal was VERY detailed, and I got the overall impression that they were determined to do the whole thing right. The glass has been installed for about a month now, and so far no issues. I would also recommend the HydroShield coating

Customer service is very unresponse. We've been waiting 4 weeks for someone to come out to help us…read moreget the hot tub back in service. Not only did they set up a date and didn't show up but they refused to work with us to come out at a more convenient time for us. Would never recommend this company to anyone. (They even charged us $100 to just set up an appointment)

In short, OHT headquarters denies any responsibility for the leak in my hot tub that began during…read morethe warranty period. When OHT responded to BBB, OHT completely left out the facts that there were leaks in the hot tub two times during the warranty period that they came out to fix only from the INSIDE of the hot tub and only with "sealant." Not long AFTER the warranty was up, the leak presented itself again, OHT sent out a technician that verified there was a leak, but this time said it would require them to find the leak from the OUTSIDE of the hot tub by searching through the hard foam insulation to the tune of an unknown dollar amount. The tech said it would cost at least $1,200 and as much as $2,700 (or something like that). I said then, OHT should be responsible for fixing the leak since it wasn't fixed properly during the warranty period. The tech checked with the company and told me no, it wasn't covered. Then the tech advised me to use "Fix-A-Leak." The tech wrote down on my service receipt "$1,500 + or -". OHT also imply it is my fault, because I did my own work on the tub (I did only after the warranty). In fact, the only work I did was to replace the water pump (that they already replaced themselves during the warranty period that failed again, and that's why I replaced it), and I replaced the heater. Both fixes were only done in the front compartment and have nothing to do with the shell of the hot tub. *** also claimed we didn't maintain the chemical balance, yet each service report showed the water balance was "good," but even if that were not the case, nothing in the warranty said it was void for poor chemical balance. You can decide if this was ethical or not.

A few things- 1) the rep said a sales would call us back but…read morenever did 2) lynnwood location was closed but is still active on google maps. I understand it is not their fault, but the business could actually make a much better effort to make sure the customers r aware of that. When I called them, the rep did not mention anything about the lynnwood location being closed at all. After we made the trip to Lynnwood just to find out it's closed and called again, the agent on the phone sounded more annoyed than apologetic. Poor customer service, would def not trust to make a purchase with this business

Have stopped by here a couple of times. Suzanne is very knowledgeable and has been very helpful…read more They have a pretty good selection too across a wide price range.

We have bought three sets of Electrolux front loading washers and dryers in the past year from…read moreJake. And last week we purchased a gas range, side by side fridge and a microwave hood. Prices are excellent and I always purchase the extended 5 year warranty! We have noticed no matter what brand of appliances you buy. They seem to have problems within a year. And it cost more to have it fixed than buying a new one! At least purchasing the extended 5 year warranty gives us peace of mind that it's not going to cost us a ton of money.

Had a fantastic experience with Judd & Black! Sergey was superb and made the whole process easy…read more Delivery and installation were perfectly on time. Highly recommend!

We hired Coffey Tile & Marble at the end of our house re-model to do our kitchen backsplash. We…read morewere originally going to re-use the same vendor under our GC that did all our other tile projects but after catching our GC in multiple lies and the tile vendor upping the price which turned into an outrageous cost we decided to search for a new vendor. I wish we hired Coffey Tile & Marble from the very beginning but we were stuck with the GC vendors at the time. We did have a minor discrepancy with Coffey Tile & Marble when it came to some contract language but they worked with us and did the right thing in the end. The installers did a great job using laser levels and making sure the tile would all lay exactly how we wanted it. Coffey Tile & Marble price was extremely reasonable. We definitely will hire Coffey Tile & Marble in the future. Thanks

Had an incident in the order reached out to me extensively and made it right. He went above and…read morebeyond what I've come to expect these days for a customer service. He truly cares about his business and that his customers are happy. In the future, I will use his service again

We had several questions on the proper use of hot tub chemicals. John, their salesman, was…read moreextraordinarily patient explaining every detail with us. His customer service is just the best. He is a very impressive individual. We would whole heartedly recommend this company with any dealings anyone would have. We (Lois) live in Mill Creek and drove specifically to have our questions answered.

Most of the employees literally do nothing and just pass the buck to already overloaded fellow…read moreemployees. Employees have worked there for decades and have knowledge of someone in their first month of training. There is no resolution for employees from the corporation. corporate will not respond and go silent if there is a complaint or issue. no raises. no growth or advancement. the noose slowly tightens on good and bad employees. Southerncarlson is the corporation that owns Manor hardware. They run the corp. like Hillter would. They do what is required by law and nothing else.

I was quite impressed with the place. Initial impressions on walking in was that it reminded me of…read morea hometown hardware store, not one of the big box places for tools. Some brand names that I didn't recognize but I had gone to shop for air compressors. I felt zero pressure from anyone at the desk on the first visit to get anything right away. I needed to do some additional research so came back for the purchase on a second visit. While they didn't have the specific model in stock I wanted, they were kind to field about a dozen questions about the lower-tier model and helped me save myself a hundred bucks. It seems they have a LOT more going on than what the storefront makes it appear. I'd recommend them as an alternative to one of the larger corporate stores if possible.