Meeka was an amazing help with my car battery....she was knowledgeable and skilled. She guided me…read moretowards the purchase of a battery and installed it like a boss :)

Meeka and Blair were extremely helpful to me. When I changed my battery at home I did not get the…read morepositive cable tight enough and I almost didn't get it started at Costco. I drove over to Auto Zone next door to get a metric wrench to tighten my battery connector. Blair found a very inexpensive socket set, a terminal brush, terminal gel and new J bolts. I was cleaning my terminals when Meeka came over to assist me. She was very helpful since I was having a difficult time getting the J bolts in the holes to brace the battery. Meeka is an outstanding employee and should be rewarded accordingly.

My favorite Automotive parts store always friendly prices are decent!…read more Have been in there several times whether to get battery tested oil dumped or buy specialty products. They have it all nice being able to get something local instead of ordering everything from Amazon.

Not so friendly "Good ol Boys" , quick to help eachother .. quick to avoid anyone else ... let's go…read moreAutoZone

I have shopped here a couple diffrent times. Almost every…read moretime I have gone here they have what I am looking. There was at least once that they did not , but they ordered it and it came in with in a few days. So if you need a oil filter and oil or an alternator go in or call to see if they have it. Der der der I got me a magnet on a stick

I always try to buy local. C.R.A.P is locally owned 5 store "chain" in SW Washington small towns…read more Although I don't buy a lot from auto parts stores, when I do, I shop here for the above reason whether it's it's for wipers, oil and stuff like that. My experience is that the prices are very good, that staff are more than knowledgeable and helpful, they have what ever I need, and - here is the biggie - it smells like an auto parts store should smell. A bit of grease. A bit of rubber. Ahhhhh! added to my list "I hate franchises"

First, for service I rate them 5 stars. But for sales that's a different story…read more I spent 2 hours there looking to trade my tundra for a new one. It was an arranged appointment yet the person who I was to meet briefly shook hands and then never saw him again. They tried to convince me longbed tundras all have the 32 gal gas tanks which was a blatant lie. I own one and that's what I'm looking to change! First guy tried to sell me a truck for rediculous price wasting my time and not familiar with the options available. We will check our inventory they said...1/2 hr would pass and then I get yet another employee. Must have been passed around to half dozen by time I was done. And then his manager came and repeated the lie. He says well I'll go check the specs. Never saw him again. Finally the sales manager took over and dropped price another 10k below what the first sales guy claimed they couldn't go below. That finally got my interest because it's actually a really good deal. But then comes the next problem. After taking like 20 minutes for appraisal he shows me Kelly BB supposed valuation that's 1-6k less than the actual Kelly BB value and 6k less than Edmund's trading value. And of course kbb is often less than real market value too esp for trucks. I'm fine with them needing to make a profit I get that. Just don't lie to me. Just tell me they can pay market rate and apologize. Be kind - hmm that's Chehalis Toyota. Andy their sale tax is 1% less. I prefer buying local but sucks when they don't treat you right.

Drove 2+ hours to see a 2023 Toyota RAV4 hybrid- I verified with the dealership, before I made the…read moretrek from Redmond, WA, to this dealership, verifying that the car was there. Come to find out, after searching their entire lot and service bay, that the Rav4 was at an offsite location getting a windshield replaced and being a Sunday, no way to go and look it over. I was PISSED. And the sales person, leading me around on the wild goose chase, immediately tries to get me to look at other RAV4's. NO THANKS. Come to find out later, after a contact from sales manager John, that not only were they not going to Toyota certify the car (CPO program) due to a front bumper needing replacement, a quoted $1,000 repair to replace it that they were unwilling to do, the new tires that I was TOLD EARILER were already installed, were in fact not. The existing tires at 60% tread life. To sum up, 4+ hours, round trip to see a car that I had VERIFIED was on the lot, was in fact NOT THERE. I can only ASSUME... 1.) Get me down there and upsell him on 2 RAV's that were there. And, 2.) don't install new tires, (again, I was told that they were already installed) we'll just tell him tires at 60% and let him eat the cost. 3.) Don't replace the bumper, let him do it.

I was given a gift certificate for a car detail here and used it recently. It took two months to…read moreget my car in due to being shortstaffed and overbooked but I am glad I finally got an appointment. My car came back looking brand new. They did an excellent job inside and out. Every single nook and cranny was spotless. Stains that I thought would be impossible to get out were cleaned spotlessly. My wheels look brand new! I also appreciate that they stored my car inside their bays instead of outside overnight to avoid vehicle theft since I own a Honda which is prone to theft. Highly recommend.

If you want the best car detail in the South Sound, this is the place to do it. I've taken all of…read moremy cars here. I won't let anyone else touch my cars for the premium complete interior and exterior detail job. They hand wash and machine buff and polish the exterior. They completely clean the exterior to include every nook and cranny. They also use the best cleaning products on your vehicle. My cars always comes back looking like the day I saw them in the car dealership showroom! Appointments are required, so you need to plan in advance especially in summer months. Customer service is great! Their work is phenomenal. Once every 12-24 months keeps my vehicle looking brand new. They also offer a ton of other aftermarket products and services. Leo did an amazing job for me today. Thanks Leo!

As a 72 year old women, I often find myself in a total pickle over small problems. I had not one…read morebut three separate lights go out in my car. Aimee at Autozone came to my rescue. Aimee put in most of my lights bulbs with care and superb skill. Aimee was also super nice. Did I mention it was after dark. I got home only discover another back light out. I understand this is common. Back to the store, this time Dylan helped in the same manner, Thanks to Autozone for having great employees.

While they did have the lawn mower battery I needed,that battery went dead and will no longer take…read morea charge. I have had this battery for six months and used it all summer. This harrison ave olympia store simply will do nothing to make this right. This has lost them a customer for life and I will let everyone I know how they treat customers.

Update to add that Patty working here was amazing!! Without any hesitation helped me fixed my…read morelicense plate. Glad there are still nice hard working people in the world. I will continue coming back to this place because the people here are top notch.

Grumpy old ladies run this business. Don't dare touch their returns cart. I wanted to borrow a cart…read moreto bring 3 cases of oil to my truck. The cart was empty. But no, it was not available for even 2 minutes. This is not what excellent customer service looks like. This is an average business floundering along with average employees. Buy from Amazon; at least they will deliver to your door.