Asked around the locals and got confirmation they did good work, but were also very busy (appt's…read morewell into future). I wanted my A/C charged and first opening was 3 weeks away so I passed.

I went in for an oil change and was told that both the front and rear brakes on my truck were…read moredangerously low-- between 10 and 20% wear left even though I never asked them to look at the brakes. The automatic sensor on my truck said I still had about 85% ware left on both the front and the back brakes. I was told that my sensor was in error and that it would be $2500 to replace my front, rear and parking brake (if necessary). I was told that my truck took very expensive brakes since it was expensive truck-- I later found out that this is not true. I then took my truck to Les Schwab to get a second opinion. They told me that both front and rear brakes had about 85% wear left and that my sensor was correct. I think this is a classic case of going in for repair work and being a female...

We have a H2 Hummer , a Ford Explorer and a class A motorhome and for any and all repairs we take…read moreall three to B & R Automotive. You ask why? Because they are honest, intelligent and they stand by their work. My dad told me 70+ years ago that "You get what you pay for" so if you want the repairs done right the first time run, don't walk to B&R and tell Brent in the office that the old guy named Gary sent you!

Brent and the guys at B&R Automotive are the best! My serpentine belt broke and I would have been…read morestranded in Centralia but they took care of it end of day and got me back on the road! Would absolutely recommend taking your car here!

This is genuinely the best mechanic and auto shop in the area. Justin operates the place…read moreefficiently and with a high level of integrity. When I moved from out of state to this area, I was dreading the prospect of finding a new mechanic. But I'm so grateful this place was recommended to me. I'll never go anywhere else!

Finally, an honest automotive shop! I hate taking any of our vehicles to dealers. I found…read moreAutomotive Artistry and dealt with Justin the 1st couple times I was there. Nicest guy! I have since dealt with others and every single person has been the same experience. They are honest, fair and so far it hasn't taken me more than a few days to get my car in. They've earned my business!

Rebuilt my Escalade transmission and after the computer relearns our new driving, the shifting is…read moresmooth and where you would expect it. Fair pricing was very helpful

DO NOT TAKE YOUR CAR HERE!!! I took my car to them for a transmission rebuilt for $7000 in cash…read morepayment only since then I have taken it back about every 6 months. My wife took it back and was told it cost another $2000. I still have a year on the warranty. Decided to get a 2nd opinion which told me my transmission hadn't been rebuilt found metal shaving in the Transmission oil also there was a bolt missing jUST BEWARE!!!

Driving back from Seattle to Central Oregon we had an unexpected engine misfire. We called AAA and…read moregot towed to Auto Tech Services of Centralia. (AAA approved auto repair facility that's been pre-screened) this was late in the day and we fully anticipated this would be a timely fix and were stressed trying to see how we could make this all work with pets and a young child at home. Shane and Sean both were extremely professional and helpful from the moment we walked in offering us water and a clean bathroom. They diagnosed our problem quickly and offered us a quote and options. John offered to stay late to work in order to get us back on the road the next day. (So thankful to you John!) The team helped us secure good accommodations at one of the newly remodeled hotels in the area and shuttled us there and back the next day. They called back the next day when they said they would. Despite the unexpected setback, this shop was outstanding in both their both their customer and prompt service. My mom heart is so truly appreciative to these great hardworking people who treated us so well. Thank you Auto Tech Services of Centralia!

Heaven sent for repairs and second to none in emergencies. Today was an example. Thank you so…read moremuch!

I was helped by a nice man, named Mike. There is more than one Mike. I'm talking about the older…read moreman who does gorgeous woodwork. Mike listened to what I was looking for, took my requests seriously, and quickly delivered the used truck that was perfect for my needs. It has been two years, and the truck hasn't failed me. After having previously purchased a lemon from another dealer, I practically begged Mike not to be a crook--I know, it sounds weird, but it's true--and he wasn't. He didn't rip me off. I won't say it was a perfect experience. There were a few snags along the way, but it was the Christmas season, and we should all expect some delays during the holidays. The complaint I want to make is for the parts department. They asked if I would be willing to take a used swaybar, and I said yes. What they did not explain is that it would completely fall apart in my mechanic's hands a year later. Trust me when I say that I didn't drive a lot during the first year. It was a simply bad part. Still, I think the business deserves a thumbs up overall. The fact that I was sold a good truck is the most important detail. It will be the last truck I own in this lifetime. I'm happy with it. Thank you, Mike. You kept your word.

Kris Smith was amazing at getting us through the process and got us back on the road with a great…read moretruck

Most Professional, Most Honest, Best Priced Automotive Shop in Grays Harbor! If your car needs…read morefixed.....take it to Danny's!

We had a flat tire on our RV just outside of Montesano. My husband called Danny's and they said to…read morebring it in and they would put the spare on. As soon as we pulled up they got right to work on it. They had to work really hard to get the spare loose, then ensured the spare tire post was secure. When my husband asked to settle up the owner said it was on him.... so AWESOME. LOVE small town customer service.

We took our car into a different shop and was told that just for the transmission alone it would…read morecost us over $13k. There are many shops that when a women calls they tend to treat them like they are inferior, not this place. Ken was beyond helpful and even provided us a place to call if we wanted a refurbished transmission as he knew we were looking into options to save money but yet still get the job done right. We had our transmission replaced with Mike's Automotive and even with a few hiccups, nothing that was their fault...just a few extra things that had to be replaced to get the car in running shape since it had been sitting for some time. The fact that I never felt inferior by their staff and they kept the communication open with us was truly amazing. We were looking for a good automotive place and this definitely will be the place we go to from here on. Thank you to the staff for making us feel like we were part of the family and process during the process of all of this.

I had been bringing my car here for several years now. My windshield wipers had stopped ejecting…read morefluid and the reservoir had leaked out the fluid I had replaced. I received a call advising me that I needed new nozzles that would have to be ordered and oh, by the way, my rear brakes needed to be replaced in the next few months. The estimate was $1,900 for both. At first, I was going to do it but then started thinking about it and consulted with a friend who suggested I take the car to Les Schwab for a free second opinion. When I told Mike's I was going to do that, I was told I would have a $200+ diagnostic fee. First off, I NEVER asked them to check my brakes! To really get a thorough look at the brakes, they would have to remove the tires. I picked up my car and advised them that WA RCW 46.71.025 states an auto repair shop may not charge a diagnostic charge unless advised beforehand or in writing. The manager quickly said they wouldn't charge me. The young kid tried to tell me that because I had my car in a few months ago (for regular servicing), that I had given consent. Nice try, won't fly. After picking up my car, I went to Les Schwab (had just gotten new tires there) and they told me I still had 5mm on the rear and 6mm on the front which was probably good for another 15k miles. I average about 7k a year. When I picked up my car from Les Schwab, the man helping me told me I was the second complaint that day from Mike's. Not a good batting average. I'm a 70-year-old woman but I'm not stupid. I told them, I don't trust you anymore! They clearly intended to take advantage of me. Too bad they didn't realize I am a recently retired WA State investigator, and I know how to do my research. I received a phone call from Mike the owner that night but was too angry to take the call. He left a message to call him. No apology, nothing. Never tried to call again. I gave him a week to reach out again before deciding to write this review. Too bad, so sad.