5/5 - Honest, Fast, and Truly Saved Our Car…read more Huge thanks to Jesse and the team at West Side Auto Care! Our car kept dying, and we couldn't figure out why. Turns out, the last shop that did our oil change didn't properly seal the oil filter housing cap, which caused oil to leak all over the engine. Jesse diagnosed the issue quickly, explained everything clearly, cleaned up the spilled oil, and topped us off with new oil. All at a very fair price. If he hadn't caught it when he did, our engine could've locked up. They've definitely earned our trust, and we'll be coming back for all our future auto needs. Highly recommend!

These guys know this stuff. Very thoughtful and explained everything that was wrong and why it…read moreneeded to be fixed. They went the extra mile and truly made me feel that I came to the right place to get my car fixed. I will certainly be back!

Absolutely the best! Will was fast, the price was more than fair, and he actually saved us from…read moredoing a more expensive repair! We had been told by a couple people that my son's car needed a new starter - Will easily identified a battery terminal issue after a quick diagnostic. Within a couple minutes, Will knew what the issue was, and we were able to go down to the auto parts store and purchase everything we needed for under $20. He was able to get the car running in less than an hour and went above and beyond to make modifications to one part I bought (battery bracket) because the store didn't have the exact type we needed. Will's work was pristine. I cannot say enough about how great of an experience this was. He is also very kind and pleasant! Additionally, I would like to note that he performed all repairs that were requested, he arrived within 25 minutes of my call, on a Sunday, in the snow, and had everything done within an hour (part of this hour was him waiting on my trip to the auto parts store!). This will be the only person I call for any mechanic needs. I've shared his contact info with my family and recommend him to everyone! I've dealt with several mobile mechanics in the Indy area and can say Will is obviously and by far the most knowledgeable, honest, and gets straight to the resolution of the issue. Thank you so much, I feel better knowing my son's car is working -- and that he can call you if he runs into any other problems. :)

Son needed his car diagnosed and fixed. He came out and said it was the alternator, then the PCM,…read morethen said he could bypass it for cheaper... 1400 dollars later it ran for one day. One day and 1400... would not offer any sort of refund. Ridiculous

Personable, professional and skilled. Honest and willing to work with you. Good location.read more

Josh and his team are FANTASTIC !! Understanding, honorable and thorough!…read moreI highly recommend !

They change my time belt chain with water pump so they are good. Everything fine for now. I don't…read moreknow but they fix it. Thank you so much.

He never show up keep canceling appointments and doesn't speak English so hard to communicate.read more

I don't recommend coming to this location. We came in at 8:40. Our appointment was at 9:00. They…read morepulled it in at 9:00 to remove a nail from driver side rear tire. My husband knew that it would probably need a new tire because the nail was in the tire not the tread. At 9:45. They came out and told us it couldn't be fixed we need a new tire. They had them in stock. It's now been one hour fifteen-minutes later, they took the tire off. They finally got the car done at 11:30. Yeah I'm not very happy, 2 1/2 hours later.

had a great experience working with Evan when getting a new set of tires. He was extremely helpful,…read moreknowledgeable, and made the whole process quick and easy. Evan took the time to explain the options available and helped me choose the best tires for my vehicle without any pressure. His professionalism and efficiency really stood out, and I truly appreciated how smoothly everything went. If you need help with tires, I would highly recommend asking for Evan!

Made an appointment to get tires. Showed up and they don't have the tires, said they could get them…read moreby Wednesday. I asked why would you not have the tires knowing I would be here today to have installed. I was told 30 to 40 percent of the time the tires are wrong size or the just don't ship them. So if you make an appointment you have a 60 percent chance of having the work done. FIRESTONE IS VERY UNPROFESSIONAL. WASTE OF MY TIME.

Came here on a Saturday morning after 10 am for an oil change. I was welcomed in and immediately…read moreable to chat with someone. I was quoted about 1.5-2 hours and they finished within that quoted time. Miguel was of great assistance and had some good Saturday humor. I highly suggest coming here. It's clean, spacious and most of the chairs are comfy.

I dropped my Hyundai Santa Fe off on a Friday morning to diagnose an issue with my gas tank. On…read moreMonday morning I was told the problem was with the fuel evap charcoal vapor canister. They replaced the canister and my car was ready by 3:00 Monday afternoon. I can highly recommend Ty's Automotive for reliable, honest and fair work.

I was so pleased with their service when my air conditioner went out…read more I recommend this place to anyone needing good, HONEST, and friendly service.

My mechanic had no respect for my time. Called Thursday for Friday appointment. Showed up 2+ hours…read morelate for that one and needed a second day to order parts. I thought fine, called on short notice, I get it. Parts arrived on Saturday but couldn't show up because of a get together. Again, fine. Family is important. I understood. I told him that as long as it was ready by 10am the following day I was good. He said he'd be there at 8 am. Didn't show up til shortly after 11am. Felt very unprofessional and like my time and value didn't mean anything. Definitely won't be doing that again.

I had a coolant leak and joes mobile came out and got me all fixed up , he was friendly ,…read moreprofessional and his price was very reasonable . He did run a little behind is why I leave the 4 but overall good service and will use him in the future

I came in needing an oil change on my car. Not only did they do the service, but Mrs. Lyann also…read moreboosted my mood and made me smile and laugh. This place exceeded my expectations and showed me value in their customer service and the service they provided on my vehicle. I will definitely consider coming back to this location.

the ppl was very nice but I got an oil change around 5 pm decided to go out while on the highway my…read moredash bored say oil low stop engine truck starts smoking called fire department the say nothing was leaking the put the oil stick out it's dry af I'm livid I would not give one star but I had to